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Welfare Reform Conference 24 January 2017 | Radisson Blu Portman Hotel, London
housing.org.uk/[email protected] | 020 7067 1066
Book today at housing.org.uk/welfarereform Call 020 7067 1066 Email [email protected]
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Digital service efficiency - bring your own device
Bring your own device to this interactive session to find out how one housing association is tackling the challenge of moving towards digital services. Find out how to establish the right services, the opportunities available to re-establish relationships, and perfect the balance between face-to-face and digital support.
Martin Pollhammer, Chief Executive, East Lothian Housing AssociationChair: Gareth Bevan, Policy Officer, National Housing Federation
Partnership working: joining the dots
Two housing associations varying in size and geography give us their stories on maximising partnerships to deliver efficiency through shared resources.
Jackie Westwood, Head of Income Management and Advice, Derby HomesMick Walsh, Director of Housing, WDHChair: Ruth Jacob, Policy Officer, National Housing Federation
Housing for people under 35
Find out about the new restrictions to benefits for people under 35 and discuss the options available to people on a low income. This session will also consider the funding available for supported housing and look at the implications of the changes to the benefits system for supported housing.
Balbir Chatrik, Director of Policy, CentrepointJustin Freeman, Assistant Director of Income Management, ForViva and Chair, Federation’s National Welfare Reform GroupChair: Sue Ramsden, Policy Leader, National Housing Federation
B1 B2
11:55 Breakout sessions
Programme
Welfare Reform Conference 2017
09:45 A view from GovernmentHear directly from the Government on what the latest reforms are, progress to date and what their future plans are that could impact housing associations and tenants.Caroline Nokes, Minister for Welfare Delivery, Department of Work and Pensions (DWP)Chair: David Orr, Chief Executive, National Housing Federation
10:15 The story so far – assessing the impactThis is a unique opportunity to examine how housing associations are impacted by reforms across the country. Our experts analyse what solutions housing associations have found to overcome challenges to tenants and wider communities. Professor Christina Beatty, Professor of Applied Economic Geography, Sheffield Hallam UniversityDuncan Melville, Chief Economist, Learning and Work InstituteDeven Ghelani, Chief Executive, Policy in Practice Chair: David Orr, Chief Executive, National Housing Federation
10:55 Rolling out Universal CreditIn this session the DWP will set out their vision for the remaining rollout of Universal Credit, including the continued introduction of the full service which is happening during 2017. Hear what the plans are for the migration of claimants from existing benefits and the transfer of tenants from the current live service to the full digital service. You’ll also learn from and share experiences with associations that have been operating the full service.Neil Couling CBE, Director General of Universal Credit Programme, DWPSarah Seeger, Head of Customer Accounts, CuroChair: David Orr, Chief Executive, National Housing Federation
11:35 Refreshments and networking
09:40 Chair’s welcome
09:00 Registration and refreshments
This conference will get you up-to-date on the latest position of key welfare reforms and will address the impact on your organisation, tenants and wider communities.
• Hear directly from the Department for Work and Pensions (DWP) with the latest updates on welfare reforms, including Universal Credit, the Benefit Cap and the Local Housing Allowance
• Join a panel discussion to hear innovations from across the sector on supporting tenants and managing organisational change
• Discuss partnership working and establish new relationships to share solutions• Directly network with other housing associations to share different approaches, challenges and best practice
B3
EXHIBITING AND SPONSORSHIP OPPORTUNITIESSponsorship opportunitiesTo discuss sponsorship opportunities please contact Amit Kotecha, Sponsorship Account Director at the National Housing Federation at [email protected] or call 020 7067 1148.
Exhibiting opportunitiesTo find out about exhibiting at the conference please contact Phil Keith at Foremarke Exhibitions on 020 8877 8899 or [email protected].
The National Housing Federation is the voice of affordable housing in England. We believe that everyone should have the home they need at a price they can afford. That’s why we represent the work of housing associations and campaign for better housing. Our members provide two and a half million homes for more than five million people. And each year they invest in a diverse range of neighbourhood projects that help create strong, vibrant communities.
SAVE £50 if you book by 25 NOVEMBER 2016
Book today at housing.org.uk/welfarereform Call 020 7067 1066 Email [email protected]
B4 B6
14:45 Refreshments and networking
15:05 Brexit – what does it mean for employment and skills?How can we protect investment in the wake of Brexit and ensure learning, skills and employment remain a priority? Our speakers discuss the opportunities available for us to work together and be innovative to support tenants. Kirsty McHugh, Chief Executive, ERSAIan Simpson, Head of Access to Work, The Guinness Partnership and Chair, Give Us A Chance (GUAC)Sharon Allen, Chief Executive, Skills for CareChair: Lucy Pedrick, Policy Officer, National Housing Federation
16:25 Chair’s closing remarks Emma Maier, Editor, Inside Housing
16:30 Conference close
Legal implications of welfare reform
Hear from a legal expert on how welfare changes will impact on managing your homes and supporting customers. This session will include: • Universal Credit and possession
proceedings• How will the LHA cap apply? • Implementing the rent decrease• Eligibility of service charges
Jonathan Cox, Partner, Anthony Collins SolicitorsChair: John Bryant, Policy Leader, National Housing Federation
Effects of welfare sanctions and conditional support
• Hear the latest findings from a study funded by the Economic and Social Research Council on the impact of sanctions.
• Get practical advice on how to support tenants who have been subject to sanctions.
Peter Dwyer, Professor of Social Policy, University of YorkGary Vaux, Head of Unit, Money Advice UnitChair: Gareth Bevan, Policy Officer, National Housing Federation
Implementation of the Benefit Cap
• Hear case studies of successful implementation including how associations have supported tenants in the first wave of the Benefit Cap.
• Discover what the challenges might be in the second wave.
• Take away tips on what made positive differences.
Angela Forshaw, Executive Director of Operations, Liverpool Mutual HomesBernie Davies, Benefits Manager, Compliance & Business Change, Liverpool City CouncilChair: Sue Ramsden, Policy Leader, National Housing Federation
13:45 Breakout sessions
12:55 Networking lunch
15:45 Panel discussion: the perfect stormJoin this panel debate to be inspired by innovative approaches to managing welfare reform.• How to help tenants affected by multiple welfare reforms.• How to minimise the impact to housing services in light of the rent reduction.• Finding the balance between core business and nice to haves.Ann Sutcliffe, Executive Director of Neighbourhoods, Shropshire Housing GroupSarah Aldred, Head of Income Management, First Choice Homes OldhamDebbie Wilson, Community Hub Manager, CHPAlice Gowers-Taylor, Income Management Team Leader, CHPChris Twomey, Associate Director of Housing, Peaks and Plains Housing TrustChair: Emma Maier, Editor, Inside Housing
B5
I understand that payment must be made at the time of booking. I enclose a cheque payable to the National Housing Federation I have paid by BACS and attach the remittance advice (Please quote WR0117 on all BACS transmissions)National Housing Federation bank account details are: LloydsTSB, Kings Cross Branch, 344 Grays Inn Road, London, WC1X 8BX Federation Sort Code: 30-94-73 Account No. 00113238
If you would like to pay by debit/credit card please tick this box and we will contact you to take payment.
BOOKING FORMWelfare Reform Conference 2017Tuesday 24 January Radisson Blu Portman Hotel,London, W1H 7BG
Priority Code: WR0117WEB
DISCLAIMER: This programme is correct at the time of going to press. In the event of one or more of the advertised speakers being unable to attend, for reasons beyond the control of the conference organisers, we reserve the right to make alterations or substitutions to the programme as deemed fit. All timings are provisional and may be subject to change. Views expressed by speakers are their own. The National Housing Federation disclaims any liability for advice given or views expressed by any speaker at the event or in notes or documentation provided for the delegates.
ALL CANCELLATIONS MUST BE MADE IN WRITING. Cancellations will be charged a £100 administration fee. The full fee is payable for any cancellations received after Friday 23 December.
*Delegates can only attend ONE session at any time. Sessions are subject to availability at the time of booking.
Early bird members £315Standard members £365
4 ways to book
DATA PROTECTION: The National Housing Federation gathers personal data in accordance with the Data Protection Act 1998. This information may be forwarded to third parties to be used for marketing purposes or for mailing information about goods and services that may be of interest.
Please tick the box if you do not wish to receive information about existing and future policy work, briefings, products and services provided by the National Housing Federation. Please tick the box if you do not wish to have your details passed to third party organisations.
Early bird public sector/not for profit £365Standard public sector/not for profit £415
1st Delegate
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Other requirements (eg wheelchair access)Dietary requirements
2nd Delegate
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3rd Delegate
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The early bird deadline is 25 November 2016. Book by this date to receive a £50 discount on standard rates.
Early bird private sector £475Standard private sector £525
Where did you hear about the conference? Direct mail Email Web Telephone Employer Federation external affairs manager Twitter Colleague
housing.org.uk/welfarereform
+44 (0)20 7067 1066
Customer Services Team, National Housing Federation, Lion Court, 25 Procter Street, London, WC1V 6NY
Session choices*11:55 - 12:55 13:45 - 14:45
1st Delegate B1 B2 B3 B4 B5 B62nd Delegate B1 B2 B3 B4 B5 B63rd Delegate B1 B2 B3 B4 B5 B6
