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• Sub 70% contract compliance
• Paper-based
• Inefficient
• Not transparent
• Dysfunctional vendor management
• $70M annual Pcard spend that requires paper processing of each
transaction
CurrentProcurement
• Annual paper-based transaction volume
• 92,000 Suppliers
• 25,000 Purchase Orders
• 315,000 Invoices
• 56,000 Direct Payments
• Majority of payments made by paper check
• Overall lack of data availability
CurrentProcurement
• Too many different ways to procure and pay – all paper based
• Requisition and Purchase Order
• PCard
• Limited Purchase Order
• Payment Request
• UShop replaces all of these
CurrentProcurement
• Eleven of the twelve schools utilize some form of electronic
workflow for procurement, and nine of these use SciQuest.
• SciQuest is used extensively throughout Division 1 schools.
• Ushop is a low risk/high impact project.
What about our peers?
• Electronic workflow – Requisitions, PO’s, and Invoices
• Increased velocity and transparency
• Reduction of paper
• Detailed audit trail for all transactions
• Directs spend to existing contracts
• Allows better vendor management and strategic sourcing
• UShop integrated with University electronic approvals
UShop – how will it help?
• State of Utah procurement code
• University procurement regulations
• Required approvals for financial transactions
• Accountability for funds
What remains the same?
SELECTGOODS
SUBMITREQUISITION
ISSUEPURCHASE
ORDER
FULFILLORDER
PROCESSINVOICE
ISSUEPAYMENT
PROCUREMENT PROCESS
Efficiency & Cost Savings
OUR GOAL: IMPROVE EFFICIENCY AT EACH STEP OF THE PROCUREMENT PROCESS
Clear Process Improvement
• We have analyzed current state versus UShop procurement,
step by step.
• We have documented both processes.
• When viewed side-by-side, the advantages of UShop, and
the reduced effort and steps are very clear.
Steps Eliminated
SELECTGOODS
SUBMITREQUISITION
ISSUEPURCHASE
ORDER
FULFILLORDER
PROCESSINVOICE
ISSUEPAYMENT
PROCUREMENT PROCESS
SUBMIT REQUISITION FOR APPROVALINCLUDING FUNDING DESIGNATION
DEPARTMENT APPROVAL
ISSUE PURCHASE ORDERPAPER
SHOP FOR ITEMS
ELECTRONIC
Step 1 – Create a marketplace…
• UShop Catalog Suppliers allow us to capture spend
and leverage contracts, plus provide;
• Contract pricing
• E-Invoicing
• Free shipping
• Very easy and positive user experience
• Updated shipping and delivery information
• Biochemistry
• Human Genetics
• Mechanical Engineering
• University Information Technology (UIT)
Phase 1 Departments
• Positive
• University financial approvals and routing are integrated
• Funding sources validated at time of entry
• Catalog supplier marketplace very easy to use
• Areas of concern
• The availability of preferred suppliers in UShop
• System provides too many notifications
• Transparency of the system has revealed some lags both in individual
departments and central administration
• Need for internal suppliers (e.g. Campus Store)
Phase 1 - Feedback
• Chemistry
• Financial & Business Services
• Human Resources & Payroll
• Academic Outreach Continuing Education
• College of Architecture
• Marriott Library
• College of Nursing
• College of Pharmacy
• University Student Apartments
Phase 2 Departments
• Phase 1 completed
• Phase 2 – now through August 24
• Onboard and train new departments
• Increase UShop utilization in Phase 1 departments
• Collect department feedback and provide support
• Phase 3 – September 2015 into 2016
• Onboard and train new departments
• Add new functionality, such as internal suppliers
• Consider large systems, such as Hospital, HCI, Facilities
Project Timeline
• Electronic workflow – Requisitions, PO’s, and Invoices
• Ease of use
• Transparent processing
• Reduced paper volume
• Faster processing
• Strategic sourcing
• Data-driven analytics
Review of the Benefits
• This is a large-scale change management project.
• A recognition that the current process is very expensive, inefficient, and does
not represent good stewardship of the funds entrusted to the University.
• Documented increase in contract compliance and strategic sourcing.
• UShop must provide fast transaction processing - high velocity.
• Consistent communication of the benefits of UShop to the departments, the
University, and the suppliers.
• Demonstrated savings to the institution
Critical Success Factors