Welcome to this TechNet Welcome to this TechNet EventEvent

FREE bi-weekly technical newsletterFREE bi-weekly technical newsletterFREE regular technical events hosted FREE regular technical events hosted across the UKacross the UKFREE weekly UK & US led technical FREE weekly UK & US led technical webcastswebcastsFREE comprehensive technical web siteFREE comprehensive technical web siteMonthly CD / DVD subscription with the Monthly CD / DVD subscription with the latest technical tools & resources latest technical tools & resources FREE quarterly technical magazineFREE quarterly technical magazine

We would like to bring your attention to the key elements of the TechNet programme; the central information and community resource for IT professionals in the UK:

Microsoft Operations Microsoft Operations Manager (MOM)2005: Manager (MOM)2005: Reporting, Alerting and Reporting, Alerting and Managing your Windows Managing your Windows environment environment

Gordon McKenna MVP – MOMGordon McKenna MVP – MOMMicrosoft Management SpecialistMicrosoft Management Specialist

AgendaAgenda

MOM 2005 an introduction to the MOM 2005 an introduction to the technology technology

Planning your MOM 2005 installPlanning your MOM 2005 install

Management pack tuning and basic MOM Management pack tuning and basic MOM 2005 configuration2005 configuration

Managing and administering MOM 2005Managing and administering MOM 2005

MOM 2005 an introduction MOM 2005 an introduction to the technology to the technology

A Brief History of MOMA Brief History of MOM

Mission Critical SoftwareMission Critical Software

Formed in early 90’s selling NT4.0 Formed in early 90’s selling NT4.0 administration\migration softwareadministration\migration software

Developed ADMT for MicrosoftDeveloped ADMT for Microsoft

Very successful product in One Point Very successful product in One Point Enterprise AdministratorEnterprise Administrator

Bought Sentry Enterprise Event Bought Sentry Enterprise Event Manager from UK company Serverware Manager from UK company Serverware in 1996in 1996

Sentry EEM 2.5Sentry EEM 2.5

Sentry EEM SpecsSentry EEM SpecsGatherer\Sender TechnologyGatherer\Sender Technology

Over a Dozen Knowledge Packs Over a Dozen Knowledge Packs

30 built-in, customizable, Web-enabled 30 built-in, customizable, Web-enabled reports reports

Originally Shipped with Microsoft Originally Shipped with Microsoft Access 97 runtime databaseAccess 97 runtime database

50 events per second from each 50 events per second from each sender. Supported as many as 10,000 sender. Supported as many as 10,000 senders senders

Deployed by Microsoft InternallyDeployed by Microsoft Internally

One Point Operations MgrOne Point Operations MgrRe-Written with Latest Microsoft DNA Re-Written with Latest Microsoft DNA Technology - DAS, MSDTC, COM\Technology - DAS, MSDTC, COM\Com+, SQLCom+, SQL

Agent/Consolidator ArchitectureAgent/Consolidator Architecture

ActiveAgent technology ActiveAgent technology

SNMP (WMI) EnabledSNMP (WMI) Enabled

Better ScalabilityBetter Scalability

Auto Agent Install (no manual)Auto Agent Install (no manual)

Access Based ReportingAccess Based Reporting

Agent Footprint 53MBAgent Footprint 53MB

NetIQ Acquire MCSNetIQ Acquire MCS

NetIQ Acquire Mission Critical SoftwareNetIQ Acquire Mission Critical Software

NetIQ have two Systems Management NetIQ have two Systems Management Offerings OOM and AMOfferings OOM and AM

Microsoft Cross Licence OOM Microsoft Cross Licence OOM Technology for £180 millionTechnology for £180 million

Microsoft Perform a re-badging exercise Microsoft Perform a re-badging exercise including bug fixincluding bug fix

MOM 2000 is bornMOM 2000 is born

Microsoft go to marketMicrosoft go to market

MOM 2000MOM 2000

MOM 2000 FeaturesMOM 2000 Features

Product Knowledge (AKM’s) Now Product Knowledge (AKM’s) Now Written by Product TeamsWritten by Product Teams

Better Product SupportBetter Product Support

Improved Scalability:Improved Scalability:

- 1000 Nodes per Management Zone- 1000 Nodes per Management Zone

- Agent Discovery 15 Mins- Agent Discovery 15 Mins

- Multi-tiering through Alert Forwarding- Multi-tiering through Alert Forwarding

22MB Agent Footprint22MB Agent Footprint

Partner ReadyPartner Ready

MOM SP1MOM SP1

Increased Agent StabilityIncreased Agent Stability

LOTS of Added Security FeaturesLOTS of Added Security Features

Improved Management PacksImproved Management Packs

Bug FixesBug Fixes

Today - MOM 2005Today - MOM 2005

MOM 2005 FeaturesMOM 2005 Features

Brand New .Net ConsoleBrand New .Net Console

State Roll-up ViewState Roll-up View

New Web ConsoleNew Web Console

SRS Based ReportingSRS Based Reporting

More In-Built SecurityMore In-Built Security

Improved Agent TechnologyImproved Agent Technology

Improved PerformanceImproved Performance

Increased ScalabilityIncreased Scalability

Improvements in PerformanceImprovements in Performanceand Scaleand Scale

   MOM 2000MOM 2000 MOM SP1MOM SP1 MOM 2005MOM 2005

Scale Scale (nodes/zone)(nodes/zone)

1,0001,000 2,0002,000 4,0004,000

Alert latency Alert latency (1000 nodes)(1000 nodes)

> 600 seconds> 600 seconds 270 seconds270 seconds 30 seconds30 seconds

Agent heartbeats Agent heartbeats

(1000 nodes)(1000 nodes)

> 600 seconds> 600 seconds > 600 seconds> 600 seconds 30 seconds30 seconds

Discovery Discovery (1000 nodes)(1000 nodes)

15 minutes15 minutes 15 minutes15 minutes 3 minutes3 minutes

Agent push Agent push (1000 nodes)(1000 nodes)

30 minutes30 minutes 30 minutes30 minutes 12 minutes12 minutes

Agent footprint Agent footprint (idle)(idle)

22 MB22 MB 18 MB18 MB 3.5 MB3.5 MB

Agent footprint Agent footprint (managing (managing Exchange)Exchange)

40+ MB40+ MB 40+ MB40+ MB 12MB (agent 12MB (agent process)process)6MB (host process)6MB (host process)

Why Are Customers Using It ?Why Are Customers Using It ?

Most Complete Product For Most Complete Product For Management of Windows O/s and AppsManagement of Windows O/s and Apps

Extremely Easy to ImplementExtremely Easy to Implement

Very Easy to LearnVery Easy to Learn

Quickly Up and Running Providing Quickly Up and Running Providing Instant ROIInstant ROI

Very ScalableVery Scalable

Very ExtensibleVery Extensible

MOM 2005 ArchitectureMOM 2005 ArchitectureSystem Center Data WarehouseSystem Center Data Warehouse

SQL Reporting ServicesSQL Reporting ServicesMOM 2005 DatabaseMOM 2005 Database

Data aggregationData aggregationKnowledge - management packsKnowledge - management packsConfiguration dataConfiguration data

MOM 2005 ServerMOM 2005 ServerDatabase accessDatabase accessConsolidatorConsolidatorAgent managerAgent managerUser interfacesUser interfacesAgentless monitoringAgentless monitoring

MOM 2005 AgentsMOM 2005 AgentsLocal monitoringLocal monitoringLocal managementLocal managementEncrypted CommunicationsEncrypted Communications

DBDB

System Center System Center Data Data

WarehouseWarehouse ReportingReporting

AgentsAgentsAgentsAgents

Ops ConsoleOps ConsoleAdmin ConsoleAdmin ConsoleWeb ConsoleWeb Console

MOMMOM ServerServer

ConsolesConsoles View Alerts/Server StateView Alerts/Server State

condition requiring intervention condition requiring intervention execute tasks execute tasks topological views topological views service level exceptions service level exceptions

OpsOpsConsoleConsole

ReportingReporting

Internet Internet InformationInformation

ServerServer

HTTPHTTP

AdminAdminConsoleConsole

ExamplesExamples Server Availability Server Availability Operational HealthOperational Health Security EventsSecurity Events

MOM – Operator PerspectiveMOM – Operator Perspective

System Center System Center Data Data

WarehouseWarehouse

MOM 2005MOM 2005 ServerServer

AgentsAgents AgentsAgents

WebWebConsoleConsole

Console DemoConsole Demo

Planning Your MOM 2005 Planning Your MOM 2005 InstallInstall

Hardware Pre-reqsHardware Pre-reqs

MOM 2005 Management Server (s)MOM 2005 Management Server (s)

Windows Server 2003, Standard Edition Windows Server 2003, Standard Edition Microsoft Data Access Components (MDAC) Microsoft Data Access Components (MDAC) version 2.8.1022.0 or later version 2.8.1022.0 or later Microsoft .NET Framework version 1.1 Microsoft .NET Framework version 1.1 Dual Pentium-compatible 1 GHz processors or Dual Pentium-compatible 1 GHz processors or higherhigher2 GB RAM or higher2 GB RAM or higher60 GB of available hard disk space60 GB of available hard disk spaceDisk designation:Disk designation:OS,OS, - C: drive, two disk drive in Raid 0+1 - C: drive, two disk drive in Raid 0+1 configurationconfigurationMicrosoft Operations Manager, - D: drive, two disk Microsoft Operations Manager, - D: drive, two disk drive in Raid 0+1 configurationdrive in Raid 0+1 configurationCD-ROM DriveCD-ROM DriveFast I/O Network AdapterFast I/O Network Adapter

MOM 2005 Database ServerMOM 2005 Database ServerWindows Server 2003, Standard EditionWindows Server 2003, Standard EditionSQL 2000 Standard Edition with Service Pack 3aSQL 2000 Standard Edition with Service Pack 3aQuad Pentium-compatible 1 GHz processors or Quad Pentium-compatible 1 GHz processors or higher (reccomended)higher (reccomended)4 GB RAM or higher4 GB RAM or higher120 GB of available hard disk space or higher120 GB of available hard disk space or higherDisk designation: OS - C: drive, two disk drive in Disk designation: OS - C: drive, two disk drive in Raid 1 or 0+1 ConfigurationRaid 1 or 0+1 ConfigurationMicrosoft Operations Manager - D: drive, two disk Microsoft Operations Manager - D: drive, two disk drive in Raid 1 or 0+1drive in Raid 1 or 0+1Microsoft Operations Manager DB Log File - F: Microsoft Operations Manager DB Log File - F: drive, multiple disks drive in Raid 5 or higher drive, multiple disks drive in Raid 5 or higher configuration , and Minimum of 9 GB disk spaceconfiguration , and Minimum of 9 GB disk spaceMicrosoft Operations Manager DB - G: drive, Microsoft Operations Manager DB - G: drive, multiple disks drive in Raid 5 or higher multiple disks drive in Raid 5 or higher configuration, and minimum of 30GB disk space. configuration, and minimum of 30GB disk space. Note: This should be separate raid card or channel.Note: This should be separate raid card or channel.CD-ROM DriveCD-ROM DriveNetwork AdapterNetwork Adapter

MOM 2005 Reporting ServerMOM 2005 Reporting ServerWindows Server 2003, Standard EditionWindows Server 2003, Standard EditionSQL 2000 Standard Edition with Service Pack 3aSQL 2000 Standard Edition with Service Pack 3aSQL 2000 Reporting Services with Service Pack 1SQL 2000 Reporting Services with Service Pack 1SQL Server 2000 Reporting Services requires the SQL Server 2000 Reporting Services requires the WMI Windows Installer Provider and ASP.NET. If WMI Windows Installer Provider and ASP.NET. If you are installing MOM Reporting on a computer you are installing MOM Reporting on a computer that is running Windows Server 2003, you must that is running Windows Server 2003, you must manually install the WMI Windows Installer Provider manually install the WMI Windows Installer Provider and ASP.NET Windows components.and ASP.NET Windows components.Microsoft Visual Studio.NET 2003 or Integrated Microsoft Visual Studio.NET 2003 or Integrated Developer Environment 2003 (if you want to Developer Environment 2003 (if you want to customize or create reports)customize or create reports)Dual Pentium-compatible 450 MHz processors or Dual Pentium-compatible 450 MHz processors or higherhigher2 GB RAM or higher2 GB RAM or higher200 GB of available hard disk space or higher200 GB of available hard disk space or higherCD-ROM DriveCD-ROM DriveNetwork AdapterNetwork Adapter

MOM 2005 AgentMOM 2005 AgentA supported Operating System (Windows A supported Operating System (Windows XP, Windows 2000, Windows 2003)XP, Windows 2000, Windows 2003)

Microsoft .NET Framework version 1.1Microsoft .NET Framework version 1.1

Pentium-compatible 300 MHz processor or Pentium-compatible 300 MHz processor or higherhigher

128 MB of RAM (more memory might be 128 MB of RAM (more memory might be necessary depending on which Management necessary depending on which Management Packs you use) Packs you use)

The size of the installed agent software is The size of the installed agent software is approximately 3 MB. It is recommended that approximately 3 MB. It is recommended that you allocate 100 MB of available hard disk you allocate 100 MB of available hard disk space for agent use (more hard disk space space for agent use (more hard disk space might be necessary depending on which might be necessary depending on which Management Packs you use).Management Packs you use).

MOM 2005 Connector Framework (MCF)MOM 2005 Connector Framework (MCF)A supported operating system for the Management A supported operating system for the Management Server on which you install the MCF Server on which you install the MCF Microsoft .NET Framework version 1.1 Microsoft .NET Framework version 1.1 Microsoft ASP.NET Windows componentMicrosoft ASP.NET Windows component

MOM Administrator and Operator ConsolesMOM Administrator and Operator ConsolesA supported Operating SystemA supported Operating SystemMicrosoft .NET Framework version 1.1 Microsoft .NET Framework version 1.1 One of the following browsers: One of the following browsers:

Microsoft Internet Explorer 6 with Service Pack 1 Microsoft Internet Explorer 6 with Service Pack 1 Microsoft Internet Explorer 5.5 with Service Pack 2 Microsoft Internet Explorer 5.5 with Service Pack 2 Netscape 4.78 or later.Netscape 4.78 or later.

Different ArchitecturesDifferent Architectures

DB SRS

DW

Most Common ArchitectureMost Common Architecture1 x Operational Database

1 x Management\Web Server with MCF

1 x Redundant Management Server

Administration\Operations Console + Reporting

1 x Reporting Database

MOM 2005 AccountsMOM 2005 Accounts

MOM DAS AccountMOM DAS AccountDatabase access account required by MS for DB accessDatabase access account required by MS for DB access

MOM Management Server Action AccountMOM Management Server Action AccountRun rules and responses on MS and can be used to deploy agentsRun rules and responses on MS and can be used to deploy agents

MOM Agent Action AccountMOM Agent Action AccountRun rules and responses on AgentsRun rules and responses on Agents

MOM Mail Box AccountMOM Mail Box AccountUsed by Exchange 2000\2003 MP to run proactive rules and Used by Exchange 2000\2003 MP to run proactive rules and

responsesresponses

All MP’s will run under Local SystemAll MP’s will run under Local System

Hints and TipsHints and Tips

Plan your requirements with the Plan your requirements with the BusinessBusiness

Understand what you want to monitorUnderstand what you want to monitor

Understand your networkUnderstand your network

Understand the politicsUnderstand the politics

Set up your Security (accounts, groups)Set up your Security (accounts, groups)

Install each component one at a time and Install each component one at a time and test communicationstest communications

Use DocumentationUse Documentation

GotchasGotchas

Make sure you use the SP1 slipstream Make sure you use the SP1 slipstream Build of MOM 2005 (otherwise issues Build of MOM 2005 (otherwise issues with Windows 2003 sp1, SQL sp4, SRS with Windows 2003 sp1, SQL sp4, SRS sp2)sp2)

If Windows 2000 you need to install If Windows 2000 you need to install WMI providers before you roll-out the WMI providers before you roll-out the management packs (AD, DNS)management packs (AD, DNS)

For other Gotchas - Read the For other Gotchas - Read the NewsgroupsNewsgroups

Install DemoInstall Demo

Management pack tuning Management pack tuning and basic MOM 2005 and basic MOM 2005 configuration configuration

It’s All About KnowledgeIt’s All About Knowledge

KNOWLEDGE

PRESENTATION

INSTRUMENTATION

1995 2000 2005

INV

ES

TM

EN

T

Processing RuleProcessing RuleProcessing RuleProcessing Rule

Key Components of a MPKey Components of a MP

Processing Rule GroupProcessing Rule GroupComputerComputer

GroupGroup

Processing RuleProcessing Rule

ComputerComputerAttributeAttribute

ComputerComputerIncludeInclude

ComputerComputerExcludeExclude

Computer Attribute = registry key Computer Attribute = registry key to create dynamic groupto create dynamic group

RuleRule

RulesRules

Event RulesEvent RulesCollection rulesCollection rules

Filtering rulesFiltering rules

Missing event rulesMissing event rules

Consolidation rulesConsolidation rules

Duplicate Alert SuppressionDuplicate Alert Suppression

Performance RulesPerformance RulesMeasuringMeasuring

ThresholdThreshold

Alert RulesAlert Rules

ProviderProvider

NT event logNT event logPerfmon dataPerfmon dataWMIWMISNMPSNMPLog filesLog filesSyslogSyslogTimed ruleTimed rule

CriteriaCriteria ResponseResponse

AlertAlert

ScriptScript

Command lineCommand line

SNMP trapSNMP trap

PagerPager

EmailEmail

TaskTask

Managed CodeManaged Code

File TransferFile Transfer

WhereWheresource=DCOM source=DCOM and Event and Event ID=1006ID=1006

KnowledgeKnowledge

Product Product KnowledgeKnowledge

Links to Vendor Links to Vendor

Company Company KnowledgeKnowledge

Links to Links to Centralized Centralized Company Company knowledgeknowledge

Deploying MOM MP’sDeploying MOM MP’s

DomainDomainDCDC

MOM MOM ServerServer

W2K01W2K01 W2K02W2K02 W2K09W2K09…… EX01EX01

MMCMMCUIUI

Install Exchange Install Exchange Management PackManagement Pack

AttributesAttributesComputer Group Def.Computer Group Def.RulesRulesViewsViews

Collects Atrributes Collects Atrributes (Registry Keys)(Registry Keys)

EX01 added to ExchangeEX01 added to ExchangeComputer GroupsComputer GroupsAssociated to Exchange RulesAssociated to Exchange RulesHeartbeat from EX01Heartbeat from EX01

MOM Server passesMOM Server passesdown new EX01assigned rulesdown new EX01assigned rules

rules run locallyrules run locallyalerts, events, and perfalerts, events, and perfsent to MOM serversent to MOM server

Management Packs Do’s Management Packs Do’s and Don'tsand Don'ts

Do not install at the same timeDo not install at the same time

Install Base O/s & HW MP’sInstall Base O/s & HW MP’s

Install ADInstall AD

Install AD Associated Packs (DNS, Install AD Associated Packs (DNS, DHCP, DNS, FRS, WINS)DHCP, DNS, FRS, WINS)

Install ExchangeInstall Exchange

Install Other MP’s (IIS, SQL etc.)Install Other MP’s (IIS, SQL etc.)

Understand what you need Understand what you need to be Alerted onto be Alerted on

Use a spreadsheet of Alerts or use a Use a spreadsheet of Alerts or use a third party tool (Silect MP Wizard)third party tool (Silect MP Wizard)Sit down with each products team and Sit down with each products team and be brutal with what you want to be be brutal with what you want to be notified aboutnotified aboutPut a change control mechanism in Put a change control mechanism in place to control changes place to control changes Use the MPNotfier from the MP Use the MPNotfier from the MP catalogue site to let you know when catalogue site to let you know when they change.they change.

Basic MOM ConfigurationBasic MOM Configuration

Mail SettingsMail Settings

File TransferFile Transfer

MS Load BalancingMS Load Balancing

Console AccessConsole Access

Console ScopingConsole Scoping

BackupsBackups

DocumentationDocumentation

Tuning MP’s and Basic Tuning MP’s and Basic MOM Configuration DemoMOM Configuration Demo

Managing and Managing and administering MOM 2005administering MOM 2005

Alert Handling Alert Handling

Put in a process whereby Alerts are Put in a process whereby Alerts are handled correctlyhandled correctly

Make sure people understand their Make sure people understand their responsibilitiesresponsibilities

Make sure you put in proper escalation Make sure you put in proper escalation proceduresprocedures

If possible tie the alert mechanism into If possible tie the alert mechanism into your Helpdesk Ticketingyour Helpdesk Ticketing

Choose the right view for your Choose the right view for your organisationorganisation

Alerts ViewAlerts View

State ViewState View

Diagram ViewDiagram View

Task ListsTask Lists

Daily TasksDaily Tasks

Check the Pending Actions node of the Check the Pending Actions node of the MOM Administrator console for MOM Administrator console for computers awaiting agent installation computers awaiting agent installation or uninstallation.or uninstallation.

Use the MOM Operator console to Use the MOM Operator console to monitor issues with MOM components.monitor issues with MOM components.

Perform an incremental backup of the Perform an incremental backup of the MOM Operational Database (Onepoint).MOM Operational Database (Onepoint).

Weekly TasksWeekly Tasks

Perform a full backup of the MOM Perform a full backup of the MOM Operational database (Onepoint).Operational database (Onepoint).

Perform an incremental backup of the Perform an incremental backup of the MOM Reporting database MOM Reporting database (SystemCenterReporting).(SystemCenterReporting).

Monthly TasksMonthly Tasks

Perform a full backup of the MOM Perform a full backup of the MOM Reporting database Reporting database (SystemCenterReporting).(SystemCenterReporting).

Backup Management Packs and Backup Management Packs and Reports (.xml and .akm files)Reports (.xml and .akm files)

Ad-Hoc TasksAd-Hoc TasksChange the Action Account password.Change the Action Account password.Change the agent Action Account password and/or Change the agent Action Account password and/or login.login.Change the DAS Account or account password.Change the DAS Account or account password.Configure the Web console as Read-only.Configure the Web console as Read-only.Configure the agent Action Account with Configure the agent Action Account with Management Pack-specific permissions.Management Pack-specific permissions.Change passwords for running the MOM Reporting Change passwords for running the MOM Reporting Scheduled task.Scheduled task.Grant users access to view Reports.Grant users access to view Reports.Modify settings for Microsoft error reporting.Modify settings for Microsoft error reporting.Add or remove a Management Server.Add or remove a Management Server.Change the agent communication port number.Change the agent communication port number.Change the agent control level of manually installed Change the agent control level of manually installed agents.agents.

Ad-Hoc Task Cont…..Ad-Hoc Task Cont…..

Configure agents to report to a different primary Configure agents to report to a different primary Management Server.Management Server.Migrate agents to a new management group.Migrate agents to a new management group.Migrate agents across domains.Migrate agents across domains.Renaming a MOM agent computer.Renaming a MOM agent computer.Removing orphaned agents.Removing orphaned agents.Apply a MOM 2005 patch.Apply a MOM 2005 patch.SQL Reporting Database (ReportServer)SQL Reporting Database (ReportServer)Master Database (Master)Master Database (Master)MSDB Database (MSdbdata)MSDB Database (MSdbdata)Management Packs and Reports (.xml and .akm Management Packs and Reports (.xml and .akm files)files)File Transfer filesFile Transfer filesManually run the DTS package to move dataManually run the DTS package to move data

Company Knowledge BaseCompany Knowledge Base

Use the company knowledge base to Use the company knowledge base to document workaroundsdocument workarounds

Company Knowledge Base bound to Company Knowledge Base bound to each rule; workarounds should be each rule; workarounds should be applicable to alert the rule will generateapplicable to alert the rule will generate

Establish Company Knowledge Base Establish Company Knowledge Base format for consistency and ease of format for consistency and ease of troubleshooting.troubleshooting.

MOM 2005 Management PacksMOM 2005 Management Packs

Management Packs on the Management Packs on the MOM 2005 CDMOM 2005 CD

Exchange 2000 and 2003 Exchange 2000 and 2003 ServerServerInternet Information Internet Information Services Services MOM 2005 MOM 2005 Security (MBSA)Security (MBSA)SQL Server 2000SQL Server 2000Windows Active DirectoryWindows Active DirectoryWindows Server ClusterWindows Server ClusterWindows DNSWindows DNSWindows Server (2000, Windows Server (2000, 2003, NT4)2003, NT4)SMS 2003SMS 2003

Tier 2 Management Packs Tier 2 Management Packs (released to web)(released to web)

Web Sites & ServicesWeb Sites & ServicesVirtual Server 2005Virtual Server 2005Critical DesktopsCritical DesktopsApplication Center 2000Application Center 2000FRSFRSDFSDFSTerminal ServicesTerminal ServicesPrint ServicesPrint ServicesDHCPDHCPISA 2004ISA 2004Exchange Best Practice Exchange Best Practice Analyzer v2Analyzer v2Updates of existing packsUpdates of existing packsOther packs as Product Other packs as Product Groups update them and Groups update them and release new productsrelease new products

Plus can use all MOM 2000 MP’sPlus can use all MOM 2000 MP’s

MOM 2000 ModulesMOM 2000 ModulesGroup PolicyGroup Policy.Net Framework.Net FrameworkHardware via WMIHardware via WMIWindows SharePoint ServicesWindows SharePoint ServicesWindows Media® Services 9 Windows Media® Services 9 Series Series Component Services (MTS)Component Services (MTS)DNSDNSWINSWINSRRASRRASMSMQMSMQMSDTCMSDTCNLBNLBWSRM (WSRM (Windows System Windows System Resource Manager)Resource Manager)FRSFRSADS (Automated Deployment ADS (Automated Deployment Services)Services)

Exchange 5.5 Exchange 5.5

SQL Server 7.0 SQL Server 7.0

Proxy Server 2.0Proxy Server 2.0

ISA Server 2000ISA Server 2000

Site Server 3.0Site Server 3.0

Commerce Server 2000Commerce Server 2000

SNA Server 4.0SNA Server 4.0

Host Integration Server 2000Host Integration Server 2000

BizTalk 2002 Ent Ed & 2004BizTalk 2002 Ent Ed & 2004

SharePoint Portal Server 2003SharePoint Portal Server 2003Microsoft Identity Integration Microsoft Identity Integration Server 2003Server 2003Microsoft Office Live Microsoft Office Live Communications Server (LCS) Communications Server (LCS) 2003 2003 Microsoft Office Project Server Microsoft Office Project Server 2003 2003 SMS 2.0SMS 2.0

Third Party MPs and add-onsThird Party MPs and add-ons

HP Insight Manager (free)HP Insight Manager (free)Dell OpenManage (free)Dell OpenManage (free)Fujitsu Siemens ServerView Fujitsu Siemens ServerView (free)(free)

Citrix MetaFrame (free)Citrix MetaFrame (free)Veritas Backup ExecVeritas Backup Exec (free) (free)

Vintella for UNIX and LinuxVintella for UNIX and LinuxMetilinx for UNIX and LinuxMetilinx for UNIX and LinuxeXc for UNIX, Linux, MVS, eXc for UNIX, Linux, MVS, AS/400, network equipment AS/400, network equipment etcetcJalasoft – Cisco, F5, APCJalasoft – Cisco, F5, APCSmarts – InCharge connectorSmarts – InCharge connector

Tidal – SAP and Enterprise Tidal – SAP and Enterprise SchedulerSchedulerSkywire – iWave integration Skywire – iWave integration with other management with other management systems and helpdesksystems and helpdeskActional web servicesActional web servicesAmberpoint web servicesAmberpoint web servicesFull Armour – FazzamFull Armour – FazzamNetPro – AD and DNSNetPro – AD and DNSOpalis – workflow automationOpalis – workflow automationQuest – integration with Quest – integration with SpotlightSpotlight

1E – MOMent – Business 1E – MOMent – Business views and SLA reportingviews and SLA reporting

Check out www.momanswers.com for community MPs

Reporting (Extra Slides)Reporting (Extra Slides)

Reporting Reporting Based on SQL Reporting Service Based on SQL Reporting Service and the System Center Data and the System Center Data Warehouse:Warehouse:

Long term data storageLong term data storageCustomizationCustomizationDynamic/Sophisticated reports Dynamic/Sophisticated reports Per report securityPer report securityExporting data to other formatsExporting data to other formats

Service specific reports out of boxService specific reports out of boxSummary reportsSummary reportsCapacity and performance trend Capacity and performance trend graphsgraphsOperations reportsOperations reportsResourcesResourcesAvailability and ReliabilityAvailability and Reliability

CapabilitiesCapabilitiesView or print View or print Publish to Web sitePublish to Web siteSchedule generation offlineSchedule generation offline

MOM MOM DBDB

MOM Reporting ArchitectureMOM Reporting Architecture

Data Data WarehouseWarehouse

AgentAgent AgentAgent

DTS transfer DTS transfer Data WarehouseData WarehouseScheduled TaskScheduled TaskOnce a dayOnce a day13 month store13 month store

MOM data accessMOM data accessUI viewsUI viewsReportsReports

SDK2 data accessSDK2 data accessWMI providerWMI providerSQL Server viewsSQL Server views

Build Custom Build Custom ReportsReports

9 SQL Server views9 SQL Server viewsHigh-speed accessHigh-speed accessRead onlyRead only

SQL SQL Server Server ViewsViews

WMIWMIProviderProvider

MOMMOMUIUI

DT

S

tran

sfer

MOM MOM D/CAMD/CAM

Evaluating operational effectivenessEvaluating operational effectivenessImplementation of RBL at MicrosoftImplementation of RBL at Microsoft

Work windowsWork windows

System Center System Center Operations Manager 2007 Operations Manager 2007 OverviewOverview

AgendaAgenda

What we heard from customersWhat we heard from customers

Operations Manager 2007Operations Manager 2007Increased EfficiencyIncreased Efficiency

DemoDemo

Best of Breed for WindowsBest of Breed for WindowsDemoDemo

End to End Service MonitoringEnd to End Service MonitoringDemoDemo

TimelineTimeline

DiscussionDiscussion

What We Heard From What We Heard From Customers…Customers…

OperatorOperatorProvide a Single UI and allow more Provide a Single UI and allow more personalizationpersonalizationSmarter knowledge with integrated tasks to Smarter knowledge with integrated tasks to better equip operators in problem resolutionbetter equip operators in problem resolution

AdministratorAdministratorNeed deeper integration with Active Directory to Need deeper integration with Active Directory to assist in agent deployment and to delegate more assist in agent deployment and to delegate more granular controlgranular control

AuthorAuthorMake it easier to tune Management Packs for my Make it easier to tune Management Packs for my environmentenvironmentAbility to define and manage the health of Ability to define and manage the health of distributed applications like “messaging" or “line distributed applications like “messaging" or “line of business”of business”

System Center System Center Operations Manager 2007 Operations Manager 2007

Integrated application, infrastructure and end Integrated application, infrastructure and end user perspective monitoring for end-to-end user perspective monitoring for end-to-end service monitoringservice monitoring

Knowledge from the Microsoft server, client Knowledge from the Microsoft server, client and application teams to accelerate problem and application teams to accelerate problem resolutionresolution

Integrated, interoperable solution that Integrated, interoperable solution that improves the operational efficiency of improves the operational efficiency of managing your IT environmentmanaging your IT environmentIncreasedIncreased

EfficiencyEfficiency

Best-of-BreedBest-of-Breedfor Windowsfor Windows

End-to-EndEnd-to-EndService MonitoringService Monitoring

Increased EfficiencyIncreased EfficiencyFor the OperatorFor the Operator Single Operations Console with role Single Operations Console with role

based securitybased security Understand and easily locate Understand and easily locate

information with overview pages information with overview pages and integrated searchand integrated search

For the AdministratorFor the Administrator Leverages Active Directory for Leverages Active Directory for

discovery, user accounts, groups & discovery, user accounts, groups & agent configurationagent configuration

New self tuning thresholds adjust New self tuning thresholds adjust alerting to business usage patternsalerting to business usage patterns

For the AuthorFor the Author Easier to use, customize, and Easier to use, customize, and

author reportsauthor reports XML based MPs with versioningXML based MPs with versioning

Improve time to value and reduce IT management complexityImprove time to value and reduce IT management complexity

Best of Breed for WindowsBest of Breed for Windows

Easily resolve problems Easily resolve problems with knowledge, views, with knowledge, views, dashboards and inline dashboards and inline taskstasks

Personalization your Personalization your monitoring via My monitoring via My WorkspaceWorkspace

Proactive problem Proactive problem management of crash and management of crash and hang data via Agentless hang data via Agentless Exception MonitoringException Monitoring

Windows Client utilization, Windows Client utilization, reliability, and error reliability, and error monitoring of Vista, XP, monitoring of Vista, XP, and the Office suiteand the Office suite

Audit collection service Audit collection service efficiently archives security efficiently archives security event logsevent logs

Accelerate problem resolution and reduce the TCO of Windows environmentAccelerate problem resolution and reduce the TCO of Windows environment

Knowledge Driven Knowledge Driven ManagementManagement

Knowledge is fundamental to OpsMgr 2007 & Knowledge is fundamental to OpsMgr 2007 & the Dynamic Systems Initiativethe Dynamic Systems Initiative

We know knowledge can be foundWe know knowledge can be foundIn documentationIn documentation

On white boardsOn white boards

On napkinsOn napkins

We know people have knowledgeWe know people have knowledge

Application DeveloperApplication Developer IT ProfessionalIT Professional Information WorkerInformation Worker

Capture Knowledge Capture Knowledge Through ModelsThrough Models

ModelsModelsPut knowledge in a structure that software can act Put knowledge in a structure that software can act uponupon

Represented in XMLRepresented in XML

Rich RelationshipsRich Relationships

Application StructureApplication Structure

Models are based on the Systems Definition Models are based on the Systems Definition Model (SDM) schemaModel (SDM) schema

Core Technology to the Windows platformCore Technology to the Windows platform

Core to System Center productsCore to System Center products

Basic Health Model Of An Basic Health Model Of An EntityEntity

Entity

AvailabilityHealth

PerformanceHealth

SecurityHealth

ConfigurationHealth

OverallHealth

SQL SVRService

Windows Service State

Basic Model - Distributed Application Basic Model - Distributed Application StructureStructure

Health ModelsHealth Models

““Messaging”Messaging”

End to End Service MonitoringEnd to End Service Monitoring

Monitor the health of Monitor the health of distributed distributed applications all the applications all the way down to hardware way down to hardware levellevel

Synthetic transactions Synthetic transactions to monitor end user to monitor end user perspectiveperspective

Easy to use distributed Easy to use distributed application templates application templates and Designer for and Designer for creating management creating management packspacks

Improve the service levels of packaged and Line of Business applicationsImprove the service levels of packaged and Line of Business applications

MS PressMS PressInside information for IT Inside information for IT ProfessionalsProfessionals

To find the latest titles, visitTo find the latest titles, visit

www.microsoft.com/learning/books/www.microsoft.com/learning/books/

3rd Party Publications3rd Party PublicationsSupplementary publications for IT Supplementary publications for IT Pro’sPro’s

These books can be found and purchased at all major These books can be found and purchased at all major book stores and online retailersbook stores and online retailers

Microsoft LearningMicrosoft LearningTraining Resources for IT Training Resources for IT ProfessionalsProfessionals

To see the detailed syllabus or to locate a training providerTo see the detailed syllabus or to locate a training providerplease visitplease visit

www.microsoft.com/learningwww.microsoft.com/learning

CourseCourse TitleTitle AvailableAvailable

22732273 Managing and Maintaining a Managing and Maintaining a Microsoft Windows Server 2003 Microsoft Windows Server 2003 EnvironmentEnvironment

NowNow

25962596 Managing Microsoft Systems Managing Microsoft Systems Management Server 2003Management Server 2003

NowNow

22792279 Planning, Implementing, and Planning, Implementing, and Maintaining a Microsoft Windows Maintaining a Microsoft Windows Server 2003 Active Directory Server 2003 Active Directory InfrastructureInfrastructure

NowNow

Assess your ReadinessAssess your ReadinessMicrosoft Skills AssessmentMicrosoft Skills Assessment

What is Microsoft Skills Assessment?What is Microsoft Skills Assessment?Self-study learning tool to evaluate readiness for Self-study learning tool to evaluate readiness for product and technology solutions, instead of job-product and technology solutions, instead of job-roles (certification)roles (certification)

Windows Server 2003Windows Server 2003, , Exchange Server 2003, Exchange Server 2003, Windows Storage Server 2003, Visual Studio .NET, Windows Storage Server 2003, Visual Studio .NET, Office 2003Office 2003

Free, online, unproctored, and available to anyoneFree, online, unproctored, and available to anyone

Answers the question: “Am I ready?”Answers the question: “Am I ready?”

Determines skills gaps and provides learning plans Determines skills gaps and provides learning plans with Microsoft Official Curriculum courses with Microsoft Official Curriculum courses

Post your High Score to see how you stack upPost your High Score to see how you stack up

visitvisit www.microsoft.com/assessmentwww.microsoft.com/assessment

Become a Microsoft Certified Become a Microsoft Certified Systems Administrator (MCSA)Systems Administrator (MCSA)

What is the MCSA certification?What is the MCSA certification?For For IT professionals who manage and maintain IT professionals who manage and maintain networks and systems based on Microsoft networks and systems based on Microsoft Windows ServerWindows Server

How do I become an MCSA on How do I become an MCSA on Microsoft Windows Server 2003?Microsoft Windows Server 2003?

Pass 3 core examsPass 3 core exams

Pass 1 elective exam or 2 CompTIA certificationsPass 1 elective exam or 2 CompTIA certifications

Where do I get more information?Where do I get more information?

www.microsoft.com/mcsawww.microsoft.com/mcsa

Become A Microsoft Certified Become A Microsoft Certified Systems Engineer (MCSE)Systems Engineer (MCSE)

What is the MCSE certification?What is the MCSE certification?Premier certification for IT Premier certification for IT pros who analyze the pros who analyze the requirements, design, plan, and implement the requirements, design, plan, and implement the infrastructure for business solutions based on infrastructure for business solutions based on the Microsoft Windows Server Systemthe Microsoft Windows Server System

How do I become an MCSE on How do I become an MCSE on Microsoft Windows 2003?Microsoft Windows 2003?

Pass 6 core examsPass 6 core exams

Pass 1 elective exams from a comprehensive listPass 1 elective exams from a comprehensive list

Where do I get more information?Where do I get more information?

www.microsoft.com/mcsewww.microsoft.com/mcse

What is TechNet?What is TechNet?Put the right answers at your fingertipsPut the right answers at your fingertips

The comprehensive collection of resources to help IT The comprehensive collection of resources to help IT prosprosplan, deploy and manage Microsoft products plan, deploy and manage Microsoft products successfullysuccessfully

• Monthly updates delivered on DVD or CD– The definitive resource to help you evaluate, deploy and

maintain Microsoft products

TechNet Subscription

• Accessible at www.microsoft.com/technet– Online resources and community– Subscriber-only Online Services

TechNet Web Site

• Biweekly e-newsletter– Security updates, new resources, and special offers

TechNet Flash

• Briefings on the latest Microsoft products and technologies– Hands-on, “how to” information

TechNet Eventsand Webcasts

• User Groups• Managed Newsgroups

TechNet Communities

Where Can I Get Help?Where Can I Get Help?

Attend a free chat or web castAttend a free chat or web castwww.microsoft.com/technet/community/chatswww.microsoft.com/technet/community/chatswww.microsoft.com/technet/community/webcastswww.microsoft.com/technet/community/webcasts

List of newsgroupsList of newsgroupswww.microsoft.com/technet/community/newsgroupswww.microsoft.com/technet/community/newsgroups

Microsoft community sitesMicrosoft community siteswww.microsoft.com/technet/communitywww.microsoft.com/technet/community

Community eventsCommunity eventswww.microsoft.com/technet/community/eventswww.microsoft.com/technet/community/events

Community columnsCommunity columnswww.microsoft.com/technet/community/columnswww.microsoft.com/technet/community/columns

Contact InformationContact Information

Gordon McKennaGordon McKenna

MVP – MOMMVP – MOM

InframonInframon

Microsoft Management ConsultantMicrosoft Management Consultant

gordon@inframon.comgordon@inframon.comhttp://myitforum.techtarget.com/blog/gmckennahttp://myitforum.techtarget.com/blog/gmckenna

07973 83079007973 830790

ResourcesResources

MOM Product InfoMOM Product Infohttp://www.microsoft.com/mom/http://www.microsoft.com/mom/

Management PacksManagement Packshttp://www.microsoft.com/mom/downloads/managementpacks/http://www.microsoft.com/mom/downloads/managementpacks/

MCFMCFhttp://www.microsoft.com/mom/evaluation/mcf/http://www.microsoft.com/mom/evaluation/mcf/

SDKSDKhttp://www.microsoft.com/mom/downloads/sdk/http://www.microsoft.com/mom/downloads/sdk/

Service Monitoring Solution AcceleratorService Monitoring Solution Acceleratorhttp://www.microsoft.com/business/reducecosts/efficiency/http://www.microsoft.com/business/reducecosts/efficiency/manageability/monitoring.mspxmanageability/monitoring.mspx

CommunityCommunityhttp://www.microsoft.com/mom/community/http://www.microsoft.com/mom/community/

MOM PartnerMOM Partnerhttp://www.microsoft.com/management/mmahttp://www.microsoft.com/management/mma

© 2005 Microsoft Corporation. All rights reserved.© 2005 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.