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DISEASE MANAGEMENT: A CASE FOR COST EFFECTIVENESS AND QUALITY CARE CARE Presented by Rob Parke Lalit Baveja Jaiwardhan Vij Jaiwardhan Vij Fb 12 13 2009 February 12-13, 2009

Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

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Page 1: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

DISEASE MANAGEMENT: A CASE FOR COST EFFECTIVENESS AND QUALITY CARECARE

Presented byRob ParkeLalit BavejaJaiwardhan VijJaiwardhan Vij

F b 12 13 2009February 12-13, 2009

Page 2: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Agendag

India’s Chronic Disease Burden India s Chronic Disease BurdenOverview of Disease Management (DM)O i f DM i I diOverview of DM in IndiaEvolution and current state of DM globallyValue Proposition and actuarial issues in estimating ROIThe outlook for DM in IndiaDiscussion

2 February 12-13, 2009

Page 3: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Lalit Bavejaj

India’s Chronic Disease Burden India s Chronic Disease BurdenOverview of Disease Management (DM)O i f DM i I diOverview of DM in India

3 February 12-13, 2009

Page 4: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

India’s Chronic Disease Burden

Over 35 million people with diabetes expected to increaseOver 35 million people with diabetes, expected to increase around 80 million by 2030

50% f th ld’ di ill b f I di b th 50% of the world’s cardiac cases will be from India by the year 2012H t i i t d t t lHypertension cases is expected to see a quantum leap from an estimated 118.2 million in 2000 to 213.5 million in 20252025.

4 February 12-13, 2009

Page 5: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Key Healthcare Issuesy

Rising medical trendRising medical trend• Focus is on the treatment of acute conditions rather than preventive care

No incentives to treat all aspects of chronic conditionsNo incentives to treat all aspects of chronic conditions.Poor quality

• Health care is uncoordinated, wasteful and lacks continuity, y

Declining health Status & poor patient-compliance • More than 50% of the medicines prescribed are not taken at all• Only 4% patients followed dietary advice and • 55% had uncontrolled clinical outcomes

Need to trounce India’s growing chronic disease burden

5 February 12-13, 2009

Page 6: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Overview of Disease Management (DM) g ( )

DM is a process of reducing healthcare costs and/orDM is a process of reducing healthcare costs and/or improving quality of life for individuals by preventing / minimizing the effects of a disease usually a chronicminimizing the effects of a disease, usually a chronic condition, through integrative care.

DM brings two stream together• Managing clinical activitiesg g• Interventions for financial outcomes

6 February 12-13, 2009

Page 7: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

The Care Continuum – where it all fits

Wellness Disease Management

Source: Adapted from Healthways Investor report.

7 February 12-13, 2009

Page 8: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Do DM/Wellness Make Sense?

10%1%

Terminally Ill End of Life Care & Case

% of Plan Membership % of Medical CostsType of Intervention

15%

20%10%

At Risk for C

Chronically IllManagement

55%Chronic Illness Disease Management

64%20%

Healthy Lifestyle Programs

15%Wellness & Prevention

Source: Boston Consulting Group and Banc of America Securities LLC estimates.

8 February 12-13, 2009

Page 9: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Course of action of DM

Identify chronically ill populations Identify chronically ill populationsStratify chronics into risk levelsN ll hi h i k h i tNurses call high risk chronics to encourage compliance/adherence with health management protocolsM ili d th t h ti iti t l i k h iMailings and other outreach activities to low risk chronics5 core disease states “common chronic”

CAD CHF COPD th di b t– CAD, CHF, COPD, asthma, diabetes

Other programscancer depression obesity ESRD rare diseases– cancer, depression, obesity, ESRD, rare diseases

9 February 12-13, 2009

Page 10: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Course of action of Wellness

Identify at risk populations (HRAs and biometric testing) Identify at risk populations (HRAs and biometric testing)Assist at risk populations voluntarily change behaviors associated with modifiable risk factorsassociated with modifiable risk factorsOn-line, telephonic and worksite coaching, mailings and other outreach activitiesother outreach activities

10 February 12-13, 2009

Page 11: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Common Wellness ProgramsgSmoking cessationCholesterol managementCholesterol management Hypertension management Exercise/Physical fitnessyNutritionWeight controlCancer detection/preventionBack care

S b t b tiSubstance abuse preventionStress management Jobs hazards/injury prevention Jobs hazards/injury prevention Flu shots

11 February 12-13, 2009

Page 12: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Benefits to Stakeholders

Individual Government Health Providers PharmaIndividual Government Health Plans and

Payers

Providers PharmaCompanies

Improved Healthier Competitive Improved Increased Improved quality of life

Convenience

Healthier more productive population

Competitive differentiator

Reduced

Improved compliance with best practice

Increased sales

Public e.g. services at home

Reduced

p p

Reduced spending on healthcare

costsp

relations

Reduced costs from unwarranted use of acute

healthcare

services

12 February 12-13, 2009

Page 13: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Status of DM in India

DM at a nascent stageDM at a nascent stageLess than 10% of population covered by some form of health insurancehealth insuranceProducts to cover chronic conditions are yet to fully developN ti l P b th tNational Programs by the government

13 February 12-13, 2009

Page 14: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Status of DM in India ………………………………continued

Pharma Sponsored DMPharma Sponsored DMSpecialist Diabetes CentersI C Di b t C Insurance Company Diabetes CareStand alone DMOGuidelines and treatment protocolsDisease Management Association of India

14 February 12-13, 2009

Page 15: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Rob Parke

Evolution and current state of DM globallyEvolution and current state of DM globallyTrends Driving the demand for DM/WellnessM j Th t t DMOMajor Threats to DMOs

15 February 12-13, 2009

Page 16: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Evolution and current state of DM globallyg y

DM began in the USA in the early 1980sDM began in the USA in the early 1980sSoon after HMO staff/ group model embraced the conceptPh ti l i id tifi d it t tPharmaceutical companies identified it as a way to promote and sell drugs.S l t t d i th id 1990 t d lSeveral entrepreneurs stepped in the mid-1990s to develop independent Disease Management Organizations (DMOs) Industry has since grown to $2 billion a year Industry has since grown to $2 billion a year.

Th l ti t t d f t ti i l diThe evolution started from targeting single disease transformed to cover numerous diseases and co-morbidities and most recently wellness programs

16

morbidities and most recently wellness programs. February 12-13, 2009

Page 17: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

The Market for DM

Estimated Annual Disease Management RevenuesEstimated Annual Disease Management Revenues (Estimates for 2007)

$2,000.0 100%95%

$1,400.0

$1,600.0

$1,800.0

$2,000.0

70%

80%

90%

100%

60%

41%$800.0

$1,000.0

$1,200.0

$ , 00 0

Rev

enue

(in

Mill

ions

)

40%

50%

60%

0%

nnua

l Gro

wth

34%28% 26% 28% 28% 29%

15%$200.0

$400.0

$600.0

$(

10%

20%

30%

An

$-1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

0%

17 February 12-13, 2009

Page 18: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Trends Driving the demand for DM/Wellness g

ConsumerismConsumerismPreventive care/wellness Information technology Information technologyQuality initiatives

18 February 12-13, 2009

Page 19: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Major Threats to DMOsj

DM/Wellness Value PropositionDM/Wellness Value Proposition• Lack of empirical support• Financial ROI methodological flaws• Purchasers expectations

Health Plan In-sourcingE il li t d i h• Easily replicated in house

• Care Management

Alternative Model of DM/Wellness like servicesAlternative Model of DM/Wellness like services• Online• Patient centered medical home by Physicians

19 February 12-13, 2009

Page 20: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Jaiwardhan Vijj

Value Proposition and actuarial issues in estimating ROIValue Proposition and actuarial issues in estimating ROIThe outlook for DM in India

20 February 12-13, 2009

Page 21: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Estimation of ROI

Three methods of calculationsThree methods of calculations

C i f t d t d iComparison of requested to approved services– May Overstate savings

Comparison of Medical expenses between control and intervention group

– Theoretically desirable but hard to achieve in practice

Comparison of pre-enrollment to post-enrollment medicalComparison of pre enrollment to post enrollment medical expenses

– Most often used

21 February 12-13, 2009

Page 22: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Issues in Estimating ROIgRegression to the Mean

Q1: $17,982

20,000

Commercial Diabetes Average Claim Cost

Q $ ,

16,000

Q1: $10,137 Q1 - Q4: $9,533

8 000

12,000

Cla

ims

($) 0 - 18 Years

19 + YearsWeighted Average 0 - 18Weighted Average 19 +

Q5 - Q16: $3,022

Q5 - Q16: $4,759

Q-3 - Q0: $2,995 Q1 - Q4: $4,706

4,000

8,000

Q-3 - Q0: $1,402

0 Q-3 Q-1 Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15

Quarters

22 February 12-13, 2009

Page 23: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Issues in Estimating ROI ………continuedg

23 February 12-13, 2009

Page 24: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Issues in Estimating ROI …………………continuedg

DataData– Inadequate to identify DM participant– Faulty Coding in data records leads to false positives or negativesy g p g– Difficulty getting data into decision support system

Statistical Credibility– High-cost, high-variance population is small in number

F rther attempting to adj st for pop lation differences– Further attempting to adjust for population differences

24 February 12-13, 2009

Page 25: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Issues in Estimating ROI …………………continuedg

TrendTrendBenefit DesignCl i Adj di tiClaim Adjudication Incurred or Paid claimsSeverityChanges in health care delivery infrastructure

25 February 12-13, 2009

Page 26: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Outlook for DM in India

The rising healthcare costs tied with a huge populationThe rising healthcare costs tied with a huge population Increasing incidence of Non Communicable DiseasesI d H lth di b th t & Increased Healthcare spending by the government & private sector

S d f DM i I di i tSo, need for DM in India is apparent

26 February 12-13, 2009

Page 27: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Outlook for DM in India …………………..continued

Alternative health insurance products coveringAlternative health insurance products covering• Chronic conditions• Outpatient care

Data quality, completeness and consistencyEncouraging collaboration among providersBehavior modification programsAppropriate use of Information Technology

27 February 12-13, 2009

Page 28: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

DM Model

G tGovernment Is there an Actuary in the room?

DM Ins rersDMOs

IndustryInsurersDMOs

ProvidersProviders

28 February 12-13, 2009

Page 29: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Role of the Government

Policy maker Provider and the PayerPolicy maker, Provider and the PayerSelecting key clinicians champions as leadersFi i l i ti f id t t h i DMFinancial incentive for providers to support chronic DM Introducing appropriate clinical outcomes measuresDevelop disease registries and data collation to identify at risk population

29 February 12-13, 2009

Page 30: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Role of Insurers

Increase promotion of stand alone products Increase promotion of stand alone products Include DM in generic productsS t DM il tSupport DM pilot programsWork in collaboration with DMOs and providers to evaluate ththe

30 February 12-13, 2009

Page 31: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Role Providers

Collaborate in developing chronic DM protocolsCollaborate in developing chronic DM protocolsAdvocate the benefits of DM programs

31 February 12-13, 2009

Page 32: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Role of DMOs

Involve physicians and providers as key stakeholders Involve physicians and providers as key stakeholders.Establish strategic networks of providers, pharmaceuticals, diagnostics and informaticsdiagnostics and informatics.Develop new delivery strategiesD l i bl l iti th t d t t b thDevelop a viable value proposition that demonstrates both clinical improvements and financial benefits.

32 February 12-13, 2009

Page 33: Welcome to the Institute of Actuaries of India - DISEASE … · 2014-07-09 · India’s Chronic Disease Burden Over 35 million people with diabetes expected to increaseOver 35 million

Discussion