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STRONGER TOGETHER

Welcome to the Illinois Association of Free & Charitable Clinics

2019 Annual Conference

Reception, December 86:00pm - 8:00pm

Conference, December 98:00am - 4:45pm

2019 IAFCC CONFERENCE SCHEDULE

8:00am - 8:30am Registration Opens Breakfast & Networking8:30am - 9:00am WelcomeSuzanne Hoban, MPH, IAFCC Chair, Executive Director, Family Health Partnership Clinic, Julie Darnell, PhD, MHSA, IAFCC Board Member and Conference Committee Chair, Associate Professor, Loyola University Chicago Stritch School of Medicine

9:00am - 9:45am IAFCC Annual Meeting, Committee and Initiatives Updates, Innovation Award Melissa Maguire, IAFCC Executive DirectorIAFCC Committee Reports: Governance, Data Quality Initiative, Advocacy and Policy and ConferenceIAFCC Initiatives: VISTA Project – Access to Care, Access to Medication and Free and Charitable Clinic Month

9:45am - 10:15am Exhibits & Networking Break

10:15am - 11:15am

SESSION A

Staying Strong Through Self Care and ResiliencyJanice Nuuhiwa, MSN, SPN/CNS, CPHON, Nursing Professional Development Specialist, COD & HONT, Ann & Robert H. Lurie Children’s Hospital of Chicago

Compassion fatigue and moral distress can creep into the caregiving experience, diminishing the joy of the work. Self-care is a non-negotiable activity which preserves wholeness of character and positively impacts the quality of care provided. This presentation will provide tangible methods for strengthening resiliency, and engage the participants in activities which cultivate gratitude.

SESSION B

Panel – A Successful Culture is LimitlessLinda Judah, MSN, RN, Executive Director, Social Welfare Board, MissouriShelby Miller, BS, Executive Director, Hope Clinic and Care Center, Wisconsin

Organizations of all sizes are struggling with relationships and encouraging people to lean toward best practices. Come and learn how two organizations, one big and one small, have used culture to raise the bar on their standards, and to increase quality and also relation-ships in the process.

SESSION C

Creating Welcoming Spaces for AllLuvia Quinones, MS, Health Policy Director - Illinois Coalition for Immigrant and Refugee RightsPadriaic Stanley, MSW, LSW, Social Worker, Rush Hospital, Member of Alliance of Welcoming Health Care – Chair of Training Subcommittee

Shortly after 2018, health providers began reporting a decrease in patients because of fear that immigration officials would be at the health facility. At this session, you will learn about the Illinois

STRONGER TOGETHER

Alliance for Welcoming Health Care, a statewide coalition that recently developed model policies for all health providers in Illinois.

11:15am - 11:30am Exhibits & Networking Break

11:30am - 12:30pm

SESSION A

Social Media – How to Share Your StoryChristina Rodriguez, MA, Senior Digital Communications Consultant, Health Care Services Corporation

Attendees will learn about the role and importance of social media during this session. We will discuss the importance of storytelling as a branding tool, and how to utilize the digital world to enhance the story being told.

SESSION B

Using Remote Access of Medical Records to Drive Quality Improvement in Diabetes CareDr. David Baldwin, MD, Endocrinologist, Rush University Emily Hendel, MS, CNP, Director of Clinical Services, CommunityHealth

In August 2018, a team of nine highly-qualified professionals, students, and volunteers began a quality improvement project at CommunityHealth, using a model of remote consultation with the Athena EMR system. We’ll share the follow-up data for our cohort from September 2018 to August 2019, showing significant improvements in diabetes control. We will also present the toolkit showing how to implement our approach.

SESSION C

Panel – Patient Centered Medical HomesChristina Newport, NCQA, PCMH, CCE, Director of Quality Improvement & Behavioral Health, U.S. Programs, AmericaresMike Romagnoli, MS, Executive Director, Community Health Care Clinic- Normal Ruth Tow, BA, Director of Clinic Operations, CommunityHealth – Chicago

This session features two free clinics going through the rigorous process of Patient-Centered Medical Home (PCMH) transformation, and obtaining recognition through the National Commit-tee for Quality Assurance. They will discuss transformational changes resulting from their PCMH implementation which have made a major impact on the clinics, staff, and patients; they’ll offer strategies and tools which any clinic may implement to enhance care delivery, improve quality and address key elements of patient-centered care.

12:45pm - 2:00pm

Luncheon KeynoteDr. Terry Mason, MD, Chief Operating Officer, Cook County Department of Public Health

2019 IAFCC CONFERENCE SCHEDULE

2:15pm - 3:30pm

SESSION A&B

Ask the FundersFacilitator – Leslie Ramyk, MA, Conant Family Foundation Panelists – Rob DiLeonardi, BA, Executive Director, VNA Foundation, Matt McGarvey, MPA, Executive Director, Telligen Community Initiatives, Serena Moy, BA, Executive Director, Blowitz-Ridgeway Foundation, Jennifer Rosenkranz, MA, Director of Grant Programs, Michael Reese Health Trust, Nanette Silva, MPH, Program Director, Community Memorial Foundation

In this session, participants will learn about the “funders perspective”, with the opportunity to ask questions to better understand and improve the important relationship with funders.

SESSION C

Panel – Addressing the Opioid Epidemic in the Free and Charitable SectorFacilitators – Pat Montemurro, BSN, RN, Family Health Partnership Clinic, Mary Polwika, MPH, The Night Ministry Panelists – Jason Sterwerf, MS, LPC, NCC, Director of the Office of Special Projects, Twenty Second Judicial Circuit Court of McHenry County, Laurie Crain, McHenry County, Substance Abuse Coalition, Sara Crain, McHenry County, Alex Mathiesen, McHenry County Opioid Overdose Prevention Program Outreach, Coordinator for Live4Lali, Maya Doe-Simkins, MPH, Chicago Recovery Alliance and Kara Murphy, MS, DuPage Health Coalition

The misuse of, and addiction to, opioids has become a national crisis. This panel discussion begins with an overview of the crisis, and encompasses current trends. Innovative programs will be shared, including successes and challenges. Attendees will gain knowledge of resources for their patients, and ways to incorporate similar programs into their own communities.

3:30pm - 3:45pm Exhibits & Networking Break

3:45pm - 4:45pm

SESSION A

Federal and State Policies that Impact our SectorLuvia Quinones, MS, Health Policy Director, Illinois Coalition of Immigrant and Refugee RightsAndrea Kovach, JD, Senior Attorney, Healthcare Justice, The Shriver Center

There are always many moving pieces of legislation and lawsuits happening at the federal and state level. One example: the pending health repeal lawsuit which could affect millions of people all in the US. In this session, participants will learn about federal and state legislation that may affect or benefit clinics and patients. Participants will also learn where to find more information about such legislation, how to get involved, and what they can do.

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SESSION B

Gender Inclusive Care and Medication AccessScout Bratt, MEd, Outreach and Education Director, Chicago Women’s Health CenterLisa Fiedler, MPH, Clinical Services Director, Chicago Women’s Health Center

Chicago Women’s Health Center (CWHC) has practiced an affirming, collaborative approach to health care for over forty years, and has more than a decade of experience providing informed, inclusive care for women, trans people, and people with gender-expansive identities. In this workshop, CWHC will share lessons-learned, inviting participants to reflect on inclusion in their own spaces and practices. Additionally, CWHC will present unique barriers to medication access faced by trans people, and strategies its clinic uses to support clients in overcoming these barriers.

SESSION C

Dental Providers – Roundtable Discussion – Lessons Learned – Base Practices – Challenges Shawn West-Marconi, MBA, Executive Director, Will-Grundy Medical Clinic

In this session, participants will be able to share and learn from their peers: what it takes to open and manage oral health services in a free and charitable clinic. Come to this session prepared to share lessons-learned, the challenges and successes of providing oral health in a free and charitable clinic. Come to this session if your clinic is contemplating providing oral health services: learn from your peers!

4:15pm - 4:45pm Raffle and Closing remarks

2019 IAFCC CONFERENCE

The Mission of the IAFCC is to Improve Access to Quality Healthcare for Low-Income Individuals Who

Are Uninsured Or Underinsured

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