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Welcome To The ADP TotalPay® Visa® Card Program!

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The TotalPay® Visa® Card Account

Experience the ease & reliability of direct deposit

through an ADP TotalPay® VISA® card account

• ADP TotalPay® VISA® card accounts allow cardholders to

receive their funds electronically - even if they do not have a

personal bank account.

• No credit check, no background check.

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• DEPENDABLE! No waiting for checks to be distributed – net pay is deposited into the pay card the morning of pay day.

• CONVENIENT! Easy access to funds everywhere.

• SAVES TIME! No waiting in check cashing lines.

• SECURE! Only the cardholder has access to their pay card account.

• COST EFFICIENT! Saves check cashing fees.

Cardholder Benefits

Image © Microsoft Corporation

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TotalPay® VISA® Card Account Features

• Free Money Network™ checks (cash Money Network checks free

at participating retail and check cashing locations)

• Free Bill Pay with Money Network™ checks

• Free POS Signature Purchases

• Free Bank over-the-counter cash advance transactions (at Visa® member bank)

• Free ATM Transactions* (*Free at Allpoint in Network ATMs only)

• Free funds transfer to a personal bank account in the US

• No monthly maintenance fee

• Free on-line account access

• Participates in VISA® Zero Liability program

• PIN POS Transactions ($0.25)

• Money Transfer to Mexico or Latin America

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Materials in the Startup Packet

Everything needed for cardholder to get started is included in packet.

• TotalPay® Visa® Card

• Fee Schedule

• 3 Money Network® Checks

• Terms/Conditions & Privacy Policy

• Toll free, 24/7, bi-lingual, customer service number

• Website address

• How To Guide (English/Spanish) with instructions for:- Setting up 4-digit PIN

- Access to account balance

- ATM transactions

- POS purchases

- Completing a Money Network™ check

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Cardholder Establishes 4-Digit PIN

• Cardholder calls the customer service

number on the back of the card to log

into their account.

• Select the language. (English or

Spanish)

• Follow the automated voice (IVR)

prompts for setting up 4-digit PIN.

• The card can now be used.

• The 4-digit PIN will be needed for

ATM transactions, PIN purchases,

automated assistance and web

account access.Image © Microsoft Corporation

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Access Account Balance

• Call the customer service number on the back of card,

select the language, enter card number and PIN. Account

balance will be provided by the automated voice for free.

• View account balance for free by logging into account on

the web at ww.moneynetwork.com.

• Receive a text message to cell phone daily or weekly for

free. (*Cardholder cell phone carrier rates may apply.)

• Receive an email notification daily or weekly.

A balance inquiry at an ATM may result in a transaction fee!

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Account Access on the Web

• Login to www.moneynetwork.com

• Select Money Network card from ADP

TotalPay®.

• Login to cardholder account.

• View current balance, account summary and

monthly statements.

• Transfer funds to personal account in US.

• Setup balance notifications via email or

automatic text messages to cell phone daily

or weekly.

• Locate in-network ATMs and free check

cashing locations.Image © Microsoft Corporation

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ATM Withdrawal

To Locate In-Network(Surcharge Free) ATMs:

- Login to www.moneynetwork.com

- Select Money Network™ Locator

- Enter zip code

- Select surcharge free ATM

- A list will be displayed

For cardholders without internet access, call the

customer service representative at the toll free

number on the back of the card; they will provide a

list in your area.

• Access cash at ATMs nationwide.

• Always select withdrawal from checking

• Daily Limits May Apply.

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Signature and PIN Debit Transactions

Signature Purchase:

• Swipe the TotalPay® card at the cash

register PIN pad.

• Select Credit.

• Sign for purchase.

• No card transaction fee will apply.

PIN Debit Purchase:

• Swipe the TotalPay® card at the cash

register PIN pad and enter 4-digit PIN.

• Select ATM/Debit.

• For cash back, select “Cash Back” or ask

cashier for cash back.

• PIN POS card transaction fee is $0.25.

Image © Microsoft Corporation

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Money Network™ Check

• Money Network™ Checks can be used to:

• Access 100% of funds

• Pay bills

• Access funds if the card is lost

• Checks are not account specific,

cardholder must link check to their specific

account to make valid.

• Cardholder calls the customer service

number on the back of the card or find the

number from the card packet.

• Follow voice prompts to write a Money

Network™ check.

• Complete the check with the name, date,

dollar amount, issuer & transaction

number.

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Money Network™ Check

• Money Network™ Checks can be cashed just like a

current payroll check.

• As an added benefit, Money Network™ Checks can be

cashed for free at participating retail and check cashing

locations.

• To locate free check cashing locations, login to

www.moneynetwork.com.

- Select Money Network™ Locator

- Enter zip code

- Select Check Cashing locations

- A list will be displayed

• Cardholders without internet access can call the customer

service representative at the toll free number on the back of the

card to locate free check cashing locations.

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Lost/Stolen Card Replacement

• Cardholder calls Customer Service to report a lost/stolen

card immediately.

• Cardholder can access funds using a Money Network ™

check while waiting for the new card.

• The replacement card will be mailed to the cardholder’s

home address.

• The replacement card is linked to the original account

number and will not need to be changed in the employers’

payroll system.

• Do not re-issue a new card to the cardholder.

• Card replacement fee of $6.00 will apply.

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TotalPay® Card Customer Service Number

Call the following 24/7, bi-lingual, customer service number

at 866-402-1237 for the following:

• Set-up PIN

• Access Account Balance

• Lost/Stolen Card Replacement

• Money Network Check Re-orders

• Writing a Money Network Check

• Transfer Funds to a Personal Bank Account

• Transfer Funds to Mexico/Latin America

• Upgrade to TotalPay® Portable Visa® Card Account

• Information or Questions About Account

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Upgrading to the TotalPay®Portable Visa® Card Account.

Advantages of Upgrading

to a TotalPay® Portable

Visa® Card Account!

All features that are available

on Employer Instant Issued

Visa® PLUS:

Secondary card

Deposits from multiple sources

such as multiple employers,

IRS refunds

Reload at Western Union by

check or cash.

• Cardholder can upgrade their TotalPay®

Instant Issue Visa® debit card account to a

TotalPay® Portable Visa® debit card account

at their discretion by calling the ADP TotalPay®

card customer service number on the back of

their card.

• All prior balances are accessible with the new

Portable Visa® card account.

• The new TotalPay® Portable Visa® card

account is linked to the original instant issued

Visa® card account.

• Monthly maintenance fee of $2.95.

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Thank You!