Welcome to strength, stability and true On Your Side® service. Welcome to Nationwide Financial®.

Life and Annuities

At Nationwide Financial®, we are completely committed to helping you succeed. And we know that achieving this is a direct result of the deep client relationships that you are building every day. To help you continue to strengthen these relationships, we’ve put together this guide, which contains information you can use to educate, guide and advise your clients.

FOR INSURANCE PROFESSIONAL USE ONLY — NOT FOR DISTRIBUTION WITH THE PUBLIC

Breadth of products Page 4With robust, diverse life insurance and annuity product lines, Nationwide Financial is here to help you meet the evolving needs of your clients, whether it’s term insurance or more complex universal life with our long-term care rider.1 We’ve got a variety of solutions to help you help your clients along the way.

Support and expertise Page 6Our service-based culture means that we’re focused on providing you with personalized support that’s flexible enough to meet your evolving needs. It means that the members of your dedicated sales team are experienced, responsive and always there when you need them.

Ease of doing business Page 7We draw from over 80 years of experience to offer you innovative product features, competitive underwriting and other tools and services that enable you to serve your clients faster, smarter and more easily.

Strength and stability Page 12We are proud to be part of one of the largest financial services companies in the U.S., with a track record of consistent growth. We are highly ranked and rated in our industry, and your clients will be working with an established leader.

1 Rider not available in all states.

What your clients will want to know about Nationwide Financial

®

.

2 3

FOR INSURANCE PROFESSIONAL USE ONLY — NOT FOR DISTRIBUTION WITH THE PUBLIC

Nationwide YourLife® Term For clients with significant temporary insurance needs and limited budgets. 10-, 15-, 20- or 30-year options, with express issue underwriting available on face amounts below $125,000.

Nationwide YourLife® WL For clients who want guaranteed lifetime coverage. 20-pay or lifetime pay options. This product does not participate in sharing dividends.

Nationwide YourLife® No-lapse Guarantee UL For clients who want permanent protection, a no-lapse guarantee and the chance to prepare for long-term care expenses.

Nationwide YourLife® Indexed UL For clients who want permanent protection with growth potential that is tied to indexes without the risk of actually being invested in the market.

Nationwide YourLife® Current Assumption UL For clients who want permanent protection with the low-risk growth potential of a guaranteed interest rate, as well as the chance to prepare for long-term care expenses.

Nationwide YourLife® Single Premium UL For clients who want a simple way to transfer wealth to their beneficiaries, as well as competitive cash value growth and living benefits.

Nationwide YourLife® Survivorship II For clients looking for a second-to-die policy with a guaranteed death benefit.

Nationwide Long-Term Care Rider Helps clients pay long-term care expenses, and the indemnity-style design means we don’t need receipts once deemed eligible. It’s available on most Nationwide permanent life products for an additional cost.2

INCOME Promise SelectSM For older, conservative clients who want a guaranteed income stream from an immediate annuity.

Nationwide Platinum V® Plus For conservative clients who want to protect their investment and guarantee it will grow, this offers two five-year periods with guaranteed interest rate increases.

Nationwide Platinum III® For conservative clients who want to protect their investment and guarantee it will grow, this offers two three-year periods with guaranteed interest rate increases. Platinum III provides a .015% step-up which boosts your client’s original interest rate for the next two years

Nationwide Trio Select+SM For conservative customers who want a no-cost, 1-, 3- or 5-year rate guarantee period product with the ability to add to their investment.

Nationwide Quatro Select Annuity® For conservative customers who want a guaranteed return-of-principal product with 1-, 3-, 5- or 7-year rate guarantee periods.

Nationwide Clear Horizon® Fixed and Indexed Annuity For clients who want a level of upside potential without giving up the safety of a fixed annuity.

Nationwide® Eagle Plus® Fixed Annuity For clients who want more interest rate potential due to annually renewable interest rates and a higher return opportunity due to additional interest during the first year. A single-premium deferred fixed annuity. (Available in NY only)

We know that each of your clients has unique needs, and they’re always changing. So we’ve built our product suite for maximum flexibility, allowing you to offer your clients a variety of options as they plan for and live in retirement.

Breadth of products

Fixed Life Fixed Annuities

4 52 Please keep in mind that as an acceleration of the death benefit, the long-term care rider payout will reduce both the death benefit and cash values. Ensure that your client’s life insurance needs continue to be met even if the rider pays out in full. There is no guarantee that the rider will cover the entire cost for all of the insured’s long-term care, as these vary with the needs of each insured.

Products that may enable you to offer your clients new options.

Please note that products and riders may not be available in all states.FOR INSURANCE PROFESSIONAL USE ONLY — NOT FOR DISTRIBUTION WITH THE PUBLIC

UnderwritingCONTACT: 1-866-678-LIFE (5433)

Sales SupportCONTACT: 1-800-222-1981, ExT. 3088

Sales & Service Center (SSC) site — your online Nationwide Financial resource

6 7

You can continue to receive the same reliable service through your Harleysville Home Office Marketing Team. They are now supported by Nationwide Financial sales organizations to help grow your business further:

Once you are appointed with Nationwide Financial, most of the presales and postsales tools and resources are available through the online Sales & Service Center (SSC) at nationwidefinancial.com. This site gives you immediate access to current client, account and sales information, and offers a variety of business-building and business management tools including:

If you want to talk to our underwriters, just pick up the phone. They’ll be there when you call, or they’ll call you back within 24 hours. Our underwriters also average 27 years of experience, which is a rare find in our industry. It means they have the expertise it takes to understand your business and to anticipate your needs and the needs of your clients.

Support and expertise Ease of doing business

Nationwide Financial Network® (NFN) Nationwide Financial’s sales support organization that is widely recognized in the industry for its experience and responsiveness. Advanced Consulting Group A team of nationally published specialists made up of attorneys, CPAs and other highly trained financial services professionals who can help you with advanced case designs such as business life insurance and estate planning. Nationwide Business Solutions Group (NBSG) Offers several business life insurance strategies, institutionally priced products and a team of over 40 professionals dedicated to helping your business clients attract, retain and reward top talent.

Account management tools Review account balances, perform exchanges or change fund allocations. E-statements View and download your clients’ quarterly statements online.

They have the resources and make good use of: • Placement improvement and wellness credit programs to give you more ways to offer clients the best pricing. • Aggressive Preferred criteria for cholesterol, hypertension, LFTs, Barrett’s Esophagus, family history, build and aviation to help you place the case.

Education calculators and financial planning information In-force illustrations Run or request for in-force illustrations on active Nationwide life policies.

To access: www.nationwidefinancial.com Upon your first visit to the website, click “register now.” You may also call our Service Center at 1-800-543-3747 (for agents) or 1-800-243-6295 (for customers) for assistance with in-force policies.

Remember your user ID and password!User ID Password

To access: You may also contact any of these Nationwide Financial sales support areas directly by calling Nationwide Financial Network at 1-877-223-0795.

Life Quoting Our Nationwide Life Illustrator makes it easy for you to create compelling proposals for your clients. Its state-of-the-art capabilities give you the power to include marketing materials or advanced sales concepts right in your presentations.

To access: Log on to the SSC site (www.nationwidefinancial.com), then click the “Sales Tools” tab > “Product Illustrations & Tools” > “Life” > “Nationwide Life illustration Tools”

If you want to make it even easier, contact the Harleysville Home Office Marketing Team at 1-800-222-1981, ext. 3088, and ask a team member to run the illustration for you.

Presales Support

FOR INSURANCE PROFESSIONAL USE ONLY — NOT FOR DISTRIBUTION WITH THE PUBLIC

Our prospecting tools have been developed based on consumer insight, as well as best practices from the multiline agencies we support. Sample items available for use with clients:

While we do not have any of the product information or sales solicitation materials in any foreign languages in accordance to our Compliance guidelines, we do offer some in-language educational pieces regarding life insurance:

To access: Contact the Harleysville Home Office Marketing Team at 1-800-222-1981, ext. 3088.

To access: Contact the Harleysville Home Office Marketing Team at 1-800-222-1981, ext. 3088.

About Nationwide Financial

NFM-2438AO

Spanish — 5-minute guide to fixed life

FLM-0220AO-S

Life Needs analysis

LAM-0667AO

About Nationwide Financial — quarterly update

NFM-7072AO

Spanish — Why you need life insurance

LAM-1608AO-S

Life Underwriting process

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5-minute guide to life insurance

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Mandarin — Why you need life insurance

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GUÍA RÁPIDA PARA LOGRAR

PROTECCIÓN FIJA DE SEGURO DE VIDA

Asume el control de tu vidA

For every stage oF

your liFe. An overview of what

Nationwide® has to offer

5-MINUTE GUIDE

Fixed Life Insurance Protection

TAKE CHARGEOF LIFE

Whathappensnext?Your guide to the NationwideYourLife® underwriting process

As your personal situation changes (e.g., marriage, birth of a child or job promotion), so will your life insurance needs. Care should be taken to ensure this product is suitable for your long-term life insurance needs. You should weigh any associated costs before making a purchase. Life insurance has fees and charges associated with it that include costs of insurance that vary with such characteristics of the insured as sex, health and age, and has additional charges for riders that customize a policy to fit your individual needs.

Guarantees are subject to the claims-paying ability of the issuing insurance company.

This piece has been reproduced by Nationwide Life Insurance Company with the permission of the Life and Health Insurance Foundation for Education, a nonprofit organization dedicated to helping consumers make smart insurance decisions to safeguard their families’ financial futures. LIFE does not endorse any insurance company, product or advisor. © LIFE 2011. All rights reserved. Nationwide and the Nationwide framemark are service marks of Nationwide Mutual Insurance Company. LAM-0667AO.4 (08/11)

Life insurance needs WorksheetThis worksheet can help you get a general sense of how much life insurance you need to protect your family. Before buying any insurance products, you should consult with a qualified insurance professional for a more thorough analysis of your needs. This worksheet assumes you died today.

Income

1. Total annual income your family would need if you died today What your family needs, before taxes, to maintain its current standard of living (Typically between 60% – 75% of total income) $

2. Annual income your family would receive from other sources For example, spouse’s earnings or a fixed pension1

(Do not include income earned on your assets, as it is addressed later in the calculation) $

3. Income to be replaced Subtract line 2 from line 1 $

4. Capital needed for income Multiply line 3 by appropriate factor in Table A

Factor $

Expenses

5. Funeral and other final expenses Typically the greater of $15,000 or 4% of your estate $

6. Mortgage and other outstanding debts Include mortgage balance, credit card balance, car loans, etc. $

7. Capital needed for college (2010–2011 average 4-year cost: Private $147,972; Public $64,5602)

$

8. Total capital required Add items 4, 5, 6 and 7 $

Assets

9. Savings and investments Bank accounts, money market accounts, CDs, stocks, bonds, mutual funds, annuities, etc. $

10. Retirement savings IRAs, 401(k)s, SEP plans, SIMPLE IRA plans, Keoghs, pension and profit-sharing plans3 $

11. Present amount of life insurance Including group insurance as well as insurance purchased on your own $

12. Total income producing assets Add lines 9, 10 and 11 $

13. Life insurance needed Subtract line 12 from line 8 $

1. Social Security benefits, which may be available, have not been factored into this calculation.2. Trends in College Pricing, The College Board (2010). Costs reflect total charges, which includes

tuition, fees, room and board.3. Distributions from most retirement savings plans are subject to ordinary income tax rates.

Estimated 4-year Cost

Appropriate Factor in Table B Net Present Value

Child 1 x =Child 2 x = +Child 3 x =

Years income needed

factor

10 8.8

15 12.4

20 15.4

25 18.1

30 20.4

35 22.4

40 24.1

Table A

Years Before college

factor

5 .95

10 .91

15 .86

20 .82

Table B

• Not a deposit • Not FDIC or NCUSIF insured • Not guaranteed by the institution

• Not insured by any federal government agency • May lose value

Note: These tables help you determine Net Present Value (NPV), the amount of capital required today to satisfy future income or college cost needs, given an assumed investment return of 6%, inflation of 3% for living costs and 5% for college costs.

1 Fortune magazine, May, 2011.

2 North American And Bermudan Insurers Continue To Step Up Their Enterprise Risk Management Efforts, RatingsDirect Report, Standard & Poor’s (5/3/11).

Nationwide® has been in business for over 80 years and our Midwestern roots and conservative heritage

have helped us to successfully navigate through a number of market and economic disruptions. Despite

ongoing market volatility, Nationwide remains a strong, stable and financially sound company that is

appropriately capitalized to serve the needs of our customers.

As a result of the uncertain economic environment, we know there is a lot of interest in assessing

the strength of life insurance companies’ capital positions and investment portfolios. At Nationwide,

we welcome that discussion because we know that the more scrutiny you put us under, the more

confidence you can have in us. The market may waver, but our long-term commitment to you and to our

policyholders will not.

You can continue to have confidence in nationwide. here’s whY.

Nationwide is one of the largest providers of financial services and property and casualty insurance

in the United States. We’re ranked No. 127 on the Fortune 5001 with 2010 revenues exceeding $20

billion. The wide range of our businesses and breadth of our distribution network help us to naturally

diversify and mitigate risk. The businesses we’re in — from annuities, life insurance and retirement plans

to banking, mutual funds and property and casualty insurance — provide us with numerous sources of

earnings and cash flows without being overly exposed to any single business or risk.

our capital adequacY demonstrates our resilience.

The life insurance companies within Nationwide Financial Services, Inc. (NFS) are highly regulated and

subject to strict capital requirements designed to help ensure that we are financially sound. As of March

31, 2012, Nationwide Financial’s statutory capital and surplus was $3.5 billion. Combined with our mutual

ownership, this allows us to invest for future growth while maintaining a strong capital position.

risk management is one of our core competencies.

Managing risk is a key competency for our business, and it’s something we’ve dedicated resources

toward for many years. In fact, our enterprise risk management capabilities have been rated as

“Strong” by third-party rating agency Standard & Poor’s — a rating only 14% of insurance companies

share with us.2

We also take pride in our in-house hedging program. Building this infrastructure was costly and, not

surprisingly, some of our competitors have chosen to outsource these functions. For Nationwide, having

this infrastructure internally allows us to finely tune our hedging strategies to specific policies and to

respond nimbly in volatile market conditions. This infrastructure is a competitive advantage and an

added protection for our policyholders.

strong, stable and financiallY sound.

1st quarter 2012

just what You’d expect from a companY that’s On YOur Side®

關注人生壽險優勢說明

如果有人依賴您提供財務支援，那麼利用壽險為他們保障未來是很明智的做法。若您發生任何變

故，壽險能夠幫助您的家人：

> 替代您的收入

> 支付人生的最終開銷

> 支付教育費用

> 償還重大債務

以下是關於壽險，以及壽險如何能夠為您關愛的人提供財務保障的簡略說明。

壽險涵蓋的範圍有哪些？

簡而言之，壽險在您身故時為您的家人提供財務支援。壽險能夠用於替代您的收入，並支付葬儀費、未

償還的債務如抵押貸款，以及教育費等。

在大多數情況下，壽險保單的身故撫恤金不需繳納聯邦所得稅，因此您的家人領取保單的保險金時不必

支付所得稅。

收入替代

壽險保單提供一筆錢，您關愛的人可用來替代收入損失。您的保險專員能夠為您計算您的家人將需

要多少錢才能維持他們的生活水準。

人生的最終開銷

這些開銷中包括葬儀和埋葬費用，以及最終的法律及醫藥費用。傳統葬儀費可能超過10,000美元1。

抵押貸款和其他未償還債務

壽險也能為您關愛的人提供可還清抵押貸款、信用卡和汽車貸款等債務的金錢。

大學費用

在2008–2009年，大學學雜費和住宿費的一年平均費用為12,283美元（公立大學）和31,233美元（私

立大學）2。壽險能夠負擔這些費用。

1 Funerals: A Consumer Guide, The Federal Trade Commission (11/09), 可從 http://www.ftc.gov/bcp/edu/pubs/consumer/products/pro19.shtm參考（2011年7月12日下載）。

2 Digest of Education Statistics, 2009, U.S. Department of Education, National Center for Education Statistics (2010), chapter 3.

EnfoquE En la vidaGuía para considerar un seguro de vida

Si tienes personas que dependen de ti económicamente, lo lógico es asegurar su bienestar con una póliza de seguro de vida. Si llegase a ocurrirte algo, el seguro de vida puede ayudar a tu familia:

> A reemplazar tus ingresos

> A pagar tus gastos finales

> A cubrir los costos de educación

> A liquidar las deudas principales

Analiza el seguro de vida y las maneras en que puede ofrecerte protección económica para tus seres queridos.

¿Qué cubre el seguro de vida?

El seguro de vida simplemente ofrece apoyo financiero a tu familia si tú mueres. Puede ayudar a reemplazar tus ingresos y cubrir gastos como costos del funeral, deudas pendientes (por ejemplo, una hipoteca) y costos de educación.

En la mayoría de los casos, el beneficio por muerte de una póliza de seguro de vida no está sujeto a impuesto sobre la renta federal, de manera que tu familia recibe los fondos de la póliza libres de impuesto sobre la renta.

Reemplazo de ingresos Una póliza de seguro de vida provee una fuente de dinero que tus seres queridos podrán usar para reemplazar la pérdida de ingresos. Tu especialista en seguros podrá ayudarte a calcular cuánto dinero necesitaría tu familia para mantener su calidad de vida.

Gastos finalesIncluyen gastos del funeral y del entierro, así como gastos legales y cuentas médicas finales. El costo de un funeral tradicional podría superar a $10,000.1

Hipoteca y otras deudas pendientesEl seguro de vida puede ofrecerles a tus seres queridos una forma de liquidar deudas como hipotecas, tarjetas de crédito y préstamos para automóviles.

Gastos de universidadEn 2008-2009, el costo promedio anual de la matrícula universitaria, cargos, habitación y alojamiento fue de $12,283 en una institución pública, y de $31,233 en una universidad privada.2 El seguro de vida puede ayudar a cubrir esos costos.

1 Funerals: A Consumer Guide, The Federal Trade Commission (11/09), disponible en http://www.ftc.gov/bcp/edu/pubs/consumer/products/pro19.shtm (descargado el 12/07/11).

2 Digest of Education Statistics, 2009, U.S. Department of Education, National Center for Education Statistics (2010), capítulo 3.

Marketing

FOR INSURANCE PROFESSIONAL USE ONLY — NOT FOR DISTRIBUTION WITH THE PUBLIC

Submitting Fixed Annuities

Regular Mail:

Nationwide Life Insurance Company PO Box 182021 Columbus, OH 43218-2021

Express Mail:

Nationwide Financial Individual Annuities RR1-04-F4

5100 Rings Road Dublin, OH 43017-1522

Fixed Annuity applications can be submitted via fax: Fax: 1-888-634-4472

10 11

Submitting Fixed and Traditional Life Life applications that do not use Express Issue can also be submitted in a more traditional way.

Ordering Oral Fluid (aka oral swab) Kits Depending on the age and face amount, oral fluid samples can be collected instead of a full paramed exam. Oral fluid kits can be ordered by phone, fax or email. Please refer to the Nationwide Life Underwriting Requirements Guide.

IMPORTANT: It is not necessary to mail the hard copy of the original, signed application. If you fax the signed application, please keep your original application for your records. Please do not mail in a copy of the application forms in addition to faxing. This generates two separate policy numbers for the same case, and can lead to duplicate process of the same case. An exception is made in cases involving 1035 Exchange, which means the application can still be a copy, but the actual 1035 paperwork needs to be the original copies.

ExamOne/LabOne will ship ten kits at a time. If you need more than ten kits or if you need the kits overnighted to you, please contact Life Vendor Relations at lhovend@nationwide.com.

IMPORTANT: Oral fluid kits have a shelf-life of 18 months. Please check the expiration date before administering.

Regular Mail: Nationwide Life Insurance Company PO Box 182835 Columbus, OH 43218-2835

Express Mail:

Nationwide Financial Life Operations

RR1-04-D4 5100 Rings Road Dublin, OH 43017-1522

Phone: 1-800-873-8845, ext. 8753 Fax: 913-894-0287

email: kits@examone.com

Pending case status report (life)

You’ll have an immediate, up-to-the minute status on any pending new business through:

Proactive statusing Status updates on all new business cases are also sent via email. You will receive automated updates regarding initial reviews, outstanding requirements and final decisions, in addition to a weekly summary report.

This report can be sent to someone other than the agent of record in the office. Underwriting can manually add an email address as a copy for reports. Please contact an Underwriting Manager to have this completed.

Underwriting and policy submission

Submitting life application online With iPipeline’s online forms, you can quickly find all the Nationwide Financial forms you need in one place and submit them electronically. The easy-to-use wizard helps you correctly complete the needed forms, and ensures your applications are always in good order.

To access: Log on to the SSC site (www.nationwidefinancial.com). On the Welcome page, in the left column under “Sales Support,” click “Life forms and iPipeline e-applications.”

Fixed Life application can be submitted via fax or email: Fax: 1-888-677-7393 Email: LifeApps@nationwide.com

FOR INSURANCE PROFESSIONAL USE ONLY — NOT FOR DISTRIBUTION WITH THE PUBLIC

12 13

Strength and StabilityWe are proud to be part of one of the largest financial services companies in the U.S. Highly ranked and rated in our industry, Nationwide has dedicated itself to providing quality products and services and taking the steps necessary to ensure we’ll be around when you need us — today and in the future.

One of the largest insurance and financial

services providers in the United States, with over

30,000 associates

A consolidated risk-based capital

ratio of

616%4

Strong ratings

from all of the major ratings agencies

3 Based on revenue, Fortune magazine (5/2012).4 Nationwide Life Insurance Company as of March 31, 2011, including all life company

subsidiaries. Because the RBC ratio is calculated annually, this is an estimate only.

#100 on the Fortune 500

company list3

In business for over

80 years

We want to be your partner in success. So as you continue to serve your clients,

we want you to know that we’re at your

service. It’s about more than our wide

range of life and annuity products that

will help you meet your clients’ needs —

it’s the team that’s there for you

every step of the way. It’s a powerful

partnership that leads to new

opportunities, new solutions and new

successes for you and your clients.

FOR INSURANCE PROFESSIONAL USE ONLY — NOT FOR DISTRIBUTION WITH THE PUBLIC

FOR INSURANCE PROFESSIONAL USE ONLY—NOT FOR DISTRIBUTION WITH THE PUBLIC

As your clients’ personal situations change (i.e., marriage, birth of a child or job promotion), so will their life insurance needs. Care should be taken to ensure these strategies and products are suitable for their long-term life insurance needs. Clients should weigh their objectives and time horizon as well as any associated costs before making a purchasing decision. Life insurance has fees and charges associated with it that include costs of insurance that vary with such characteristics of the insured as sex, health and age, underlying fund charges and expenses, and additional charges for riders that customize a policy to fit your clients’ individual needs.

Guarantees are subject to the claims-paying ability of Nationwide Insurance.

Please note, the Nationwide Clear Horizon® Fixed and Indexed Annuity does not directly participate in any stock or equity investments; that withdrawals or surrenders prior to the expiration of an index period will result in no index participation for such amounts and that failure to maintain the contract to maturity may result in no participation in the equity index. It’s also important to understand that actual returns may be less than the return of the linked index. And, possibly even negative if part, or all, of the contract is surrendered prior to the expiration of any applicable surrender period. Early withdrawals may be subject to surrender charges and, if taken prior to age 59 1/2, a 10% IRS penalty may apply in addition to ordinary income taxes. Early withdrawals will reduce the death benefit and cash surrender value.

The index account earns an annual credit equal to the performance of the S&P 500 Composite Stock Index (less any dividends and capital gains) — up to a maximum. So, if the S&P 500 Index goes down, your account value remains the same; if the index goes up, your contract can earn up to the maximum amount (known as a cap), which is declared annually. It is important to note that the maximum cap can change annually. The cap can increase or decrease, but for the first seven years it can’t fall below the minimum cap stated in the contract.

“Standard & Poor’s®”, “S&P®”, “S&P 500®”, Standard & Poor’s 500, and 500 are trademarks of The McGraw-Hill Companies, Inc. and have been licensed for use by Nationwide Life Insurance Company. The product is not sponsored, endorsed, sold or promoted by Standard & Poor’s and Standard & Poor’s makes no representation regarding the advisability of purchasing the product.

Life insurance and annuities are issued by Nationwide Life Insurance Company or Nationwide Life and Annuity Insurance Company, Columbus, Ohio. Harleysville Life Insurance Company and Harleysville Group Inc., are subsidiaries of Nationwide Mutual Insurance Company.

Nationwide, Nationwide Financial, the Nationwide framemark, Nationwide YourLife, INCOME Promise Select, Nationwide Platinum III, Nationwide Platinum V, Nationwide Trio Select +, Nationwide Quatro Select Annuity, Nationwide Clear Horizon, Eagle Plus and Nationwide Financial Network are service marks of Nationwide Mutual Insurance Company.

© 2012 Nationwide Financial Services, Inc. All rights reserved.

NFM-10671AO (07/12)

Sales support: Harleysville Home Office Marketing TeamPhone: 1-800-222-1981, ext. 3088

Sales support: Nationwide Financial Network®

Phone: 1-877-223-0795

Life Underwriting:Phone: 1-866-678-LIFE (5433)

Hours of operation: Monday – Thursday, 8:00 a.m. – 8:00 p.m. ET; Friday, 8:00 a.m. – 6:00 p.m. ET

Fixed Life application can be submitted via fax or email:Fax: 1-888-677-7393 • Email: LifeApps@nationwide.com

Fixed Annuity application can be submitted via fax:Fax: 1-888-634-4472

Customer service:Life/Annuity Service Center: 1-800-243-6295 (for customers) 1-800-543-3747 (for agents)

Contact Information

Sales & Service Center (SSC) site: www.nationwidefinancial.com

SSC site technical support: 1-888-867-5175