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Welcome to St Andrew’s Medical Practice
https://StAndrewsMedicalPracticeSpennymoor.nhs.uk
Updated: 08/03/2020 V4.13
Sensier House Oxford Road
Novel Coronavirus (2019-nCoV)
The symptoms of coronavirus are:
▪ a cough
▪ a high temperature
▪ shortness of breath
But these symptoms do not necessarily mean you have the illness.
The symptoms are similar to other illnesses that are much more common, such as cold and flu.
You can read more at https://www.nhs.uk/conditions/wuhan-novel-coronavirus/
Or https://www.who.int/emergencies/diseases/novel-coronavirus-2019
Updated: 27/02/2020Page 1 of 2
Novel Coronavirus (2019-nCoV)
▪ to Hubei province in China in the last 14 days
▪ to Iran, areas of northern Italy in lockdown or "special care zone"
areas in South Korea since 19 February
▪ to other parts of mainland China or South Korea, Thailand, Japan,
Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days
and have a cough, high temperature or shortness of breath
▪ to other parts of northern Italy (anywhere north of Pisa, Florence
and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19
February and have a cough, high temperature or shortness of breath
▪ in close contact with someone with confirmed coronavirus
Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors
and avoid close contact with other people.
Updated: 27/02/2020Page 2 of 2
PULMONARY FIBROSIS
SUPPORT GROUP
WHERE: Day Hospital, Ground Floor, Bishop Auckland Hospital
WHEN: Last Friday of every month. 1.30 PM till 3.30 PM
Commencing Friday 27th March 2020
Please contact us for further information on 01388 455450
We are open to all PF patients, family members and
caregivers for:
Stop the spread of flu germs.
Use a tissue and wash your hands thoroughly.
Added: 23/12/2019
Added 16/02/2020
Added: 27/02/2020
Are you a member of the
Armed Forces Community?(Regular, Reservist, Veteran or Family member)
Drop in for support and advice(housing, employment or other welfare needs)
Spennymoor Town Hall
1100hrs – 1300hrs
Every four weeks from Wednesday 4th March 2020
1st April, 29th April, 27th May
Or contact
Tel: 03000 268 000
A campaign by Added: 11/09/2019
Wellbeing Practitioner Laura Birkin is available for a 1-2-1 sessions
Appointments are currently available
Ask at Reception for a form tocomplete or phone Laura
on 07827 957615
or by email at [email protected]
More information is available online at
www.wellbeingforlife.net
Updated: 12/04/2019
Added: 23/09/2019
Added: 23/09/2019
Added: 23/09/2019
Added: 02/10/2019
eConsult has arrived. Check our website for further information
Added: 21/10/2019
DNA - MISSED
APPOINTMENTS
January 2020
There were 250 missed
appointments in the month
That is 11 appointments per day
that have could been used by someone else
Updated:07/03/2020
Added: 05/12/2019For more information visit: https://www.organdonation.nhs.uk/
ORGAN DONATION LAW IS CHANGING IN SPRING 2020 – Pass it on
Medicine Sick Day Rules
When you are unwell with any of the following:
▪ Vomiting or diarrhoea (unless only minor)
▪ Fevers, sweats and shaking
Then STOP taking the medicines listed on the next slide.
Restart when you are well (after 24 to 48 hours if eating and drinking normally)
If you are in any doubt, contact your pharmacist, nurse or GP
Updated: 27/01/2020Page 1 of 2
Guidance issued by the North Durham and Durham Dales, Easington and Sedgefield Clinical Commissioning Groups
Originally developed by NHS Highland
Medicines to stop on sick days
ACE inhibitors medicines names ending in “pril” e.g. lisinopril, perindopril, ramipril
ARBs medicine names ending in “sartan”e.g. losartan, candesartan, valsartan
NSAIDs Anti-inflammatory pain killerse.g. ibuprofen, diclofenac, naproxen
Diuretics sometimes called “water pills”e.g. furosemide, spironolactone, indapamide, Bendroflumethiazide
Metformin a medicine for diabetes
Page 2 of 2 Updated: 27/01/2020
How does work?
Need advice for your
condition, want to help
yourself or have admin
requests?
Go to our practice
website and click on
‘Contact our doctors’ to
start.
Every eConsult will be
reviewed by our staff. This
may be clinical or admin staff
depending on your request.
You may not need to see the
GP but another healthcare
professional.
You will have a response
by the end of the next
working day.
This may be a face to
face appointment, call
back, a prescription or
treatment advice.
1 2 3
Eating Disorders Awareness Week – 2 to 8 March 2020
Added: 01/03/2020See Latest News on the Practice website
Added 11/11/2019
Stop the spread of flu germs.
Use a tissue and wash your hands thoroughly.
Added: 23/12/2019
Clinical StaffGP Partners
Dr Jay WalkerDr Neil MiddletonDr Victoria OliphantDr Matthew ShieldDr Victoria Middleton
Salaried GP
Dr Elizabeth Logan
F2 Doctor
Dr Krishna Subramani
Advanced Physiotherapist Practitioner
Chris Robson
Advanced Paramedic Practitioners
Emma DavisLee McKay
Advanced Nurse Practitioners
Debbie Findlay (Nurse Manager)Jean DunnMargot DaviesAngie LandellsLindsey Whitehead
Practice NursesJacky BainbridgeClaire BellEmma BrownKaren Cunnington
Nursing AssociateGillian Walker
Healthcare AssistantsGlynis EddySheila GittinsThomas Simpson
Updated: 02/12/2019
Management Team
Practice Manager
Tracey Martin
The Practice Manager is responsible for ensuring that our practice runs smoothly and efficiently.
If you experience any difficulties with arrangements, or have any suggestions for improving our services please arrange to discuss these with her or her Deputy.
Deputy Practice ManagerBev Barrett
If Tracey Martin is not available, then please contact Bev Barrett.
Updated: 06/08/2018
Administrative Team
RECEPTION
Emma ClarksonMichael Doughty
Kim GardnerSue IvesonPauline Lee
Lauren Local (Apprentice)Angela NicholRob Pringle
Teresa QuigleyRebecca Rutherford
Geraldine SmithVal TimmsKate Wade
Updated: 28/02/2020
DISPENSARY
Ellen AdamsOlivia Alston
Jonathan Barrett
SECRETARIES
Louise AndersonHelen IllingworthMaureen Rodgers
ADMINISTRATION
Danielle Fox (Apprentice)
RECEPTION SUPERVISOR
Elaine Robinson
Daily Blood Clinic If you need to have a blood test you can attend our blood
clinic which runs between 8:40 AM and 10:50 AM Monday to
Thursday and on Friday from 2 PM and 3:30 PM. Fasting
blood tests are not available on Friday.
No appointment is required – just book in at reception
on arrival.
Priority will be given to workers and fasting bloods
between 8:40 AM and 9 AM.
The clinic may not be suitable for some more complicated
blood tests but you will be advised by the health care
professional who refers you for a test or by the receptionist
when you call for an appointment.
The clinic is held at our Oxford Road premises.
Updated: 19/10/2019
Added 18/01/2020
Please call 01388
817777 to make an
appointment
Clinical Appointments 8:30 –11:30 14:30 -17:30
Clinical Late night surgeries 6:30pm
-7.15pm
Nurse alternative Tuesdays' &
Thursday 6:00 –8:00
Appointments are only tenminutes for one problem
Nurses Appointments 8:30 –12:30
14:30 –18:00
Health Visitors
and
Immunisation
Clinics
• There is a combined weekly Health
Visitor Clinic and Immunisation Clinic.
• The clinics are held every Friday at
our Oxford Road premises.
• Health Visitors will be available every
Friday between 9 AM and 10:30 AM.
Updated: 11/02/2020
Forms and letters FO
RM
S .If a form or letter is needed then please call the Practice.
We no longer do letters ‘to whom it may concern’.
Two W
eeks
Please allow up to 2 weeks for the completion of the form
Pre
-Pay
Please be aware that there is a charge for forms which needs to be paid before the letter is produced.
Updated: 18/08/2018
KOOTH has been launched in
County Durham
A new online counselling and emotional well-being service for children
and young people aged 11 – 18yrs service, KOOTH, has been launched
in County Durham.
Children and young people can access online counsellors 365 days a
year and access self-help materials co-produced by young people.
The service is confidential and anonymous and is fully moderated.
For more information contact Malcolm Connelly, Integration and
Participation Worker, [email protected]
or visit https://www.kooth.com
Added: 10/12/2019
Ovarian cancer is the biggest gynaecological killer
of women in the UK women, with UK survival rates
among the worst in Europe.
Three quarters of women are diagnosed once the
cancer has already spread, making treatment more
difficult. This is why awareness is so important, to
drive forward improvements in diagnosis,
treatment and survival.
As ovarian cancer charities in the UK, we are all
working to increase awareness of the disease, with
women and GPs, in order to save lives.Added: 02/03/2020
To be used by teenagers to discuss all health issues, including contraception and sexual health.
The clinic is open to all teenagers whether you are registered with the practice or not
Teen Clinic
Most Wednesday afternoonsbetween 4.20PM and 5.20PM
No appointment is necessary
Updated: 26/02/2020
Urgent appointments can now be seen out of hours at our
Practice
Appointment only. You MUST call NHS 111
We no longer
operate a walk – in service
Weekdays 6PM to 8PM
Saturday
8AM to 1PM
Bank/Public
Holidays
8AM to 1PM
Sunday
8AM to 1PM
Updated: 16/08/2018
Added: 11/*11/2019
Telephones
Our phone lines open at 8am weekdays for Emergencies only
Routine appointment line is available weekdays from:
8:30 AM to 1 PM
2 PM to 6 PM
Please note the following options when you ring the surgery.
1) Appointments
2) Results
3) Prescription
Please note the prescription lineis open between these hours:
11:30 AM to 1 PM
2 PM to 4 PM Updated: 04/12/2019
NewHours
Services include self-help informationadvice or help from local services whichmay be appropriate for your condition, such as self-referral services or help from your local pharmacy.
eConsult also allows you to seek advice from a GP for your condition or if you need general or administrative advice.
See our home page at:
Updated: 02/01/2020
www.StAndrewsMedicalPracticeSpennymoor.nhs.uk
Durham Carers Academy announces new courses
The County Durham Care Academy have released details of four new courses for Durham Carers
They are:
▪ Infection Prevention and Control
▪ Digital Skills
▪ Managing Medication
▪ Namaste Care *
* ‘ Namaste ’ is an Indian greeting which means ‘to honour the spirit within’. The care programme is multi-dimensional, including physical, sensory and emotional elements. The purpose of Namaste Care is to give comfort and pleasure to people with advanced dementia through sensory stimulation, especially the use of touch.
Added: 22/01/2020
Details of the course are available on our website
under Further Information / Carers Support
www.StAndrewsMedicalPracticeSpennymoor.nhs.uk
Medication Requests
• Medication reviews are needed every 12months
• If you have not used a medication within 12 months it will be automatically removed from your repeats
• You can order your medications electronically by nominating a pharmacy
Ordering Medications
• If they are not on your regular repeats you may need a telephone review with a GP before they can be issued
These are medications which may need a review
before being prescribed
•Creams
•Contraceptive medications
•Hormone replacement medications (HRT)
•Analgesia (pain medications) e.g. Codeine, Naproxen etc..
•Inhalers (that are not listed on repeats)
•Antibiotics
Please put your repeats in at least 48 hours before they are
needed
Added: 18/02/2019
Test Results
Please ring for results after 10:30 AM and press option 2 or check your on-line test
results record.
Blood Tests
5 working days
Urine Culture
5 working days
Swabs
5 working days
Updated: 10/01/2019
NHS Zero
Tolerance
Updated: 10/01/2019
At St Andrew’s Medical Practice
we operate a zero tolerance
policy and we will not accept
any abusive language or
physical abuse to any of our
staff .
If any patient is abusive or
physically abusive towards our
staff you will be removed
immediately from our Practice
list and you will have to register
with another Practice.
Staff Training Days
Most staff training is arranged so that it does not impact the service to our patients. However, the Practice will close one afternoon per month for staff training.
When the practice is closed call 111. You will be referred to the right healthcare professional, as close to your home as possible.
Please remember to ‘Talk before you Walk’– dial 111 first, as you must have an appointment to be seen in one of the primary care service/hubs.
Training Dates 2020
Thursday, 26th March @1230PM
Thursday, 30th AprilThursday, 21st MayThursday, 25th JuneWednesday, 8th JulyWednesday, 26th August
In a genuine emergency you should call 999.
Chest pains and/or shortness of breath constitute an emergency.
Updated: 14/02/2020
And at 111.nhs.uk
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Added: 07/02/2019
