Welcome to Prime Logistics

Welcome to Prime Logistics

www.primelogistics.co.uk

Prime Logistics International Ltd.

Founded: November 2002

Privately Owned : Ray Crawford

Offices: Heathrow Branch - Ashford, Middlesex

Leeds Branch - Baildon, W Yorks

Who We Are


Prime Logistics was founded on the premise that our successwould come through employee retention and by forming longlasting partnerships with our vendors and clients.

Our investment is in retaining the proper tools to be successful:• Quality Knowledgeable Employees• State of the Art IT Platform• Employee Profit Sharing

Introduction


• International• Import & Export Customs Brokerage• Express Courier • Economy & Express Europe Road • LCL & FCL Ocean Import & Export• Export Compliance • Full Truck Load

• Domestic• Same Day / Next Day & Late Night Service• AM / PM & Timed Delivery / Collections• Full Truck Load• Warehousing & Stock Control

• Special Distribution• Multi Point Pick-Up, Consolidation &

Distribution

• White Glove Specialised Delivery

• Inside, Uncrate, Debris Removal, Light Assembly

• Retail Appointment Delivery• Mass merchants, DC’s, mall/retail

• Tradeshow• Schedule Management• On Site Presence


Prime Services

• 24 x 7 Customer Service

• Ensures constant shipment monitoring and immediate customer communication

• Milestone Monitoring

• Centralized account management responsible for shipments from PICK UP to POD

• Multi tier monitoring system

• Operations Accountability

• Experts familiar with your account criteria will make the final decision in an event of a service challenge

• Proactive Corrective Actions

• Single operational platform


Centralised Accountability Operation

Prime Process Driven Operation

• Standard Operating Procedures • Dictated by each customer’s individual requirements (Communication, Product Handling, Billing…)

• Quality Control Process • Managed and measured though KPIs• Internal root cause analysis and corrective action reports (CAR)

• Accountability • From pick up to POD, with all milestones electronically and/or verbally communicated immediately• We want to ensure that you know of a challenge from our team and not your customer

• Cost Savings Through Creative Solutions• Because we understand that if we don’t someone else will.


• Shipment despatch, document creation, POD with track & trace

• Digital signatures, and other relevant documents (i.e. PL, CI, Photos…)

• Shipment status milestones displayed with shipment-specific text and ETA’s, POD and billing information

• Automated pre-alerts sent to multiple contacts (user-defined)

• Complete report writer, including trend and cost analysis


Prime Web Tools

Prime Ref Client Ref Exporter/ Importer

CNEE/ CNOR Peices Cube Weight ETD ETA Origin Destination Mode Est Del Date

Job Status

EXP102576 2177/968/06 L PRICE

URLEXP SERMHA 1 0.0068 1

15/02/2006 LHR PAR A 31/01/2006

EXP110800 HAWB 816003 MICRON ZEON 2 1.8432 225 31/01/2012 01/12/2012 LHR HKG A

IMP111014 PO: 1581 AMEBIOUK FLUIDIGM 1 0 3 30/11/2011 01/11/2012 SFO

A

EXP111706 JOB 145 RSCDEL ADBUTOUL 4 0.0585 22 24/08/2012 30/08/2012 LHR TOU A

: Client Ref: IE 00587

Consignee Address: ANAHEIM MEDICAL PRODUCTS LTD

RM 302 TUNG WAH MANSION 199-203 HENNESSEY ROAD

WANCHAI,

Pieces: 2

Description: MEDICAL SUPPLIES ( NON HAZ ) DIMS 1 @ 65X38X61 cms 1 @

63X23X36 cms Gross Weight: 46

Volume Weight: 46

Exporter Address:

ORTHOSONICS LTD UNIT 5 , BURNEY COURT

CORDWALLIS PARK MAIDENHEAD, SL6 7BZ

MAWB: AMI-00111704 Entry No:

HAWB: EXP111704 Origin: LONDON HEATHROW, UK

Master BL:

Destination: HONG KONG INTL

Delivery Address:

AMI - EXPRESS UNIT 2

POLAR PARK BATH ROAD,UB7 0DG

House BL: EXP111704 Container No:

ETD: 23/08/2012 POD: MS CHAN

ETA: 28/08/2012 Date/Time: 25/08/2012


Active / Custom Workbench


Notification about a change/update to Shipment with Waybill #:- 816458 ************************************************* Updated Information ************************************************* Type of Alert : Note Time of Update : 8/29/2012 8:48:44 AM Current Status : Delivered Location : UNKNOWN (BLANK) Comment/Detail :- ------------------------------------------------- Document [HC POD] attached to shipment ------------------------------------------------- ************************************************* Shipment Detail ************************************************* Waybill # : 816458 Shipper : Importer : Departure : Heathrow, London (LHR) ETD: Arrival : Heathrow, London (LHR) ETA: Carrier : Transport : International Packages : 57 Weight : 1569kg

Status Notifications

Documents will be attached to each Shipment & Saved for 3 months


Scanned Documents

Creative Processes & Constant Improvements – • Trend Analysis

• On Time Performance, Theft, Damage, Labor Compliance…• Historical Data• Key Performance Indicators (KPI)

• Corrective Action Report• In Depth Root Cause Analysis

• Internal Management Alerts• Highlights Repetitive Requirements• Eliminate Exceptions• Supplement Standard Operating Procedures

• Pictures (P/U, Recovery & Delivery)• Heighten Visibility• A step beyond POD to ensure against future damage claims


What Sets Prime Apart? – Specialised Services

Trend Analysis (KPI)

0

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25

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35

Apr

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/04

Jul-S

ep/0

4

Oct

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/04

Jan-

Mar

/05

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ep/0

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Nu

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Inc

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nts

Incidents Per Qtr. - Prime

Docs

Stolen / Missing

Mixed Freight

Labor

Shock/ Tilt

Damage/ Thawed

Late90.0%91.0%92.0%93.0%94.0%95.0%96.0%97.0%98.0%99.0%

100.0%

Pe

rce

nt

De

fect

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e

Incident-Free Shipments - Prime

No. of Shipments No. of Pieces

6,952 26,514



Trend Analysis – On Time Delivery

Note the time this picture was taken

Note the time picture was taken


Trend Analysis (Historical Data)


Corrective Action Report – In Depth Root Cause Analysis

• Alerts are attached to accounts that automatically pop up for Prime operations personnel.

• Prime systems proactively warns employees of management alerts regarding special operating procedures


Internal Management Alerts

• Information Technology is a cornerstone of Prime’s competitive advantage. The user-friendly and advanced web-based solutions enable our clients to tender, view and manage shipments on a “real time” basis. Prime will always endeavor to remain with the industry leaders in data visibility and information management through our constant IT advancements.

• In depth analysis and understanding of our customer’s expectations and your customer’s expectations drives Prime’s detailed and mutually agreed Standard Operating Procedure document which ensures a Quality Control Process as the driver of our effective and consistent services. The SOP is a working document which will evolve with the account management.

• Flexible solutions in a constantly evolving market

• All our people care and take great pride in Prime and in our customers success


The Prime Competitive Advantage

• AME Bioscience• Online Stock Control• Perishable/Temperature Controlled Shipping• Pharmaceutical Products• Time Conscious Worldwide Shipping

• Unilever• One off R & D Samples• Perishable Time Conscious Shipping• UK Sameday Transportation

• Royal Society of Chemistry• Periodicals and literature• UK, European and Worldwide Exhibitions

• Micron Consumer Products • High Value product• Worldwide Import and Export Distribution • Cross docking and shipping in USA & Far East

• Arrow Intechra• Security Conscious Shipping• White Glove UK & European collection/delivery service. • Inventory recording and stock control

• Asylum Research • Very High value apparatus• Worldwide Import & Export Shipping• Time specific shipping • White Glove Deliveries


Prime References

Thank You!
