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INTERSERVICE/INDUSTRY TRAINING, SIMULATION AND EDUCATION CONFERENCE29 November – 3 December 2021 | Orange County Convention Center | Orlando, Florida
WELCOME TO ORLANDO & I/ITSEC 2021EXHIBITOR ON–SITE GUIDENovember 29 – December 3 | Orange County Convention Center | Orlando, FL
Dear Exhibitor,
Welcome to I/ITSEC 2021! We appreciate your participation and look forward to an exciting program and exhibit. We have worked hard to ensure that you have a productive tradeshow experience, and have combined all the information you require into this informative manual.
A few reminders about your exhibit and the inclusions in the Exhibitor Manual:
Online Profile: Please remember to log onto your account at Exhibits.IITSEC.org to update your profile. This profile will be viewed year-round by those visiting the webpage and is a great marketing tool for your company at no additional charge. Please contact Shannon Burch at [email protected] if you require your log in information or need assistance with the webpage.
Registration: Online exhibitor registration is now open, and we encourage you to use the online registration process. Please contact registration headquarters (RHQ) to receive your login ID. RHQ can be reached at [email protected]. If you intend to collect all exhibit staff badges, please communicate with members of your exhibit staff. Reprints, whether lost or picked up inadvertently by the booth coordinator, will be charged a fee of $25. This fee will be strictly enforced.
Sponsorships: There are many sponsorship opportunities available. Get the visibility your company desires by sponsoring one of the many highly visual, high-traffic areas. See the sponsorship brochure included in the service manual or contact Shannon Burch at [email protected] or (703) 247-9473 for more information.
Advertising/Marketing: This year’s exhibitor directory will be included in the 2021 NTSA Simulation and Training Trends and Technology Review (NTSA Yearbook). The Yearbook will be distributed to all 16,000+ attendees, and is the only publication that will be placed in the conference attendee bags. In addition, an I/ITSEC Show Daily will be produced. The I/ITSEC Show Daily is the official on-site publication for I/ITSEC and a wonderful advertising opportunity for you as an exhibitor since the additional distribution will more than double your advertising exposure at I/ITSEC. Contact Kathleen Kenney at [email protected] for more information.
Hanging Signs/Endcap Booths: Please read the rules and regulations section of the service manual to ensure that you are operating within the guidelines. All hanging signs must be submitted for approval to Shannon Burch, NTSA Director of Exhibits & Sponsorships, no later than Friday, October 1, 2021.
Please be sure to visit the websites for additional Exhibit and Conference information. If you have questions about the service manual, exhibit rules, or general exhibit inquiries, please contact a member of the NTSA Exhibit Staff.
Director of Exhibits & Sponsorships Shannon Burch, CEM (703) 247-9473 [email protected]
Thank you once again for your participation and we look forward to seeing you in Orlando!
Shannon Burch, CEM NTSA Director of Exhibits & Sponsorships
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INTERSERVICE/INDUSTRY TRAINING, SIMULATION AND EDUCATION CONFERENCE29 November – 3 December 2021 | Orange County Convention Center | Orlando, Florida
TABLE OF CONTENTSI: INTRODUCTION
Welcome LetterGeneral OverviewQuick Reference GuideContact InformationOCCC South Building Floor PlanI/ITSEC 2021 Floor Plan
II: SHOW INFORMATIONImportant DeadlinesInstall/Dismantle InformationExhibit Hours/Registration/Conference InformationImportant Location InformationMarketing OpportunitiesImportant Exhibit Hall InformationSecurity InformationMedia/Press InformationExhibit Hall Meeting Room Contract
III: REGISTRATION/HOUSING/ADVERTISING AND MARKETING OPPORTUNITIES
Exhibitor Badge FormAdditional Exhibitor Staff Registration FormLodging InformationTravel and TransportationMarketing ChecklistExhibitor SynopsisAdvertising InformationBooth Marketing Article
IV: RULES AND REGULATIONSExhibit Rules and RegulationsOCCC Guidelines for Multi-Level ExhibitsOCCC Exhibitor/EAC ResponsibilitiesOCCC Security GuidelinesOCCC Fire RegulationsOCCC Balloon and Lighter than Air AgreementDisplay Guidelines
V: BOOTH FURNISHINGSThe Expo Group Welcome LetterThe Expo Group Credit Card AuthorizationIdentification SignStandard FurnishingsCarpet/Custom Carpet Cleaning OrderRental ExhibitsSign Order FormPegboard/Tack-board Form
VI: FREIGHT/LABORUnion JurisdictionsNon-Official Contractor FormLabor Order FormForklift Service Order FormAccessible Storage InformationFreight QuestionnaireVehicle Spotting/Combustion OrderBooth Layout FormImportant Shipping InformationShipping InstructionsMaterial Handling InformationLimits of Liability and ResponsibilityAdvance/Direct Shipping LabelsABF FreightEAX Worldwide Air FreightAMR Group Customs and International Freight Forwarder
VII: OCCC UTILITIESOCCC Order InformationFlorida Tax Exempt FormOCCC Credit CardOCCC Wire Transfer Details OCCC Electrical FormsOCCC Compressed Air/Water/Drain FormsOCCC Lighting Order FormOCCC Rigging FormOCCC Rigging RatesExhibitor ParkingSmart City InternetSmart City PhoneOCCC Balloon and Lighter than Air Agreement
VIII: ANCILLARY SERVICE PROVIDERSCustom Booth FurnishingAudio Visual/ComputersFloralCentury Booth SecurityBooth StaffingLead RetrievalCenterplate Catering ServicesFedEx and Kinko’s Services
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INTERSERVICE/INDUSTRY TRAINING, SIMULATION AND EDUCATION CONFERENCE29 November – 3 December 2021 | Orange County Convention Center | Orlando, Florida
GENERAL SHOW OVERVIEWI/ITSEC 2021 LOCATIONOrange County Convention CenterSouth Building 9899 International DriveOrlando, FL 32819OrlandoConvention.comPhone: (407) 685-9800
ON-SITE SHIPPING ADDRESSI/ITSEC 2021Orange County Convention CenterSouth Building 9899 International DriveOrlando, FL 32819OrlandoConvention.comPhone: (407) 685-9800
EXHIBIT/SPONSORSHIP MANAGEMENTShannon Burch, CEMNTSA Director of Exhibits & Sponsorship2101 Wilson Blvd, Suite 700Arlington, VA 22201Exhibits.IITSEC.org [email protected]: (703) 247-9473
CONFERENCE INQUIRIESDebbie Langelier, CEMNTSA Vice President2101 Wilson Blvd, Suite 700Arlington, VA [email protected] Phone: (703) 247-9480
OFFICIAL SHOW CONTRACTOR/DECORATORThe Expo Group2502 Lake Orange DriveOrlando, FL [email protected]: (407) 851-0261Fax: (407) 859-3904
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INTERSERVICE/INDUSTRY TRAINING, SIMULATION AND EDUCATION CONFERENCE29 November – 3 December 2021 | Orange County Convention Center | Orlando, Florida
QUICK REFERENCE GUIDESee the full contact information for each area on the Contact Information Form following this page.
NATIONAL TRAINING & SIMULATION ASSOCIATIONExhibit Space ContractsRules and RegulationsExhibitor InvitationsSchedulesExhibit Appointed ContractorsSponsorshipsRegistrationHotelsConference/Exhibitor RegistrationI/ITSEC Show DailyMedia Questions
REGISTRATION HEADQUARTERSAll Registration
ONPEAKI/ITSEC Housing
SMART SOURCEForm Coming Soon
CENTERPLATE RESTAURANTSBooth CateringOCCC Meeting Room Catering
EPNAC PHOTOGRAPHYBooth Photography
LMG AUDIO VISUAL Audio Visual Rental Computer/Laptop RentalsRadio Rentals
FLORALPlants, Flowers, Special Designs
THE EXPO GROUPDrayageExhibit Install/DismantleLabor Rental ExhibitsCarpetingBooth CleaningFurniture and AccessoriesGraphics
ORANGE COUNTY CONVENTION CENTERHanging SignsCompressed Air/Water/Drain ServiceElectric ServicesCeiling Rigging Services
SMART CITYExhibitor Internet Access ServiceBooth Network ConnectivityTelephone Services
CENTURY SECURITYRules and Regulations for Booth MonitoringPersonnelLost and Found
EAX WORLDWIDEPreferred Domestic Air Carrier
AMR GROUPInternational Shipping and Customs
ABF FREIGHTPreferred Domestic Land Carrier
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INTERSERVICE/INDUSTRY TRAINING, SIMULATION AND EDUCATION CONFERENCE29 November – 3 December 2021 | Orange County Convention Center | Orlando, Florida
IMPORTANT CONTACT INFORMATIONEXHIBIT/SPONSORSHIP INFORMATIONNTSA Director of Exhibits & SponsorshipsShannon Burch, CEM2101 Wilson Blvd, Suite 700Arlington, VA 22201Phone: (703) 247-9473Fax: (703) 243-1659Email: [email protected]
CONFERENCE INFORMATION NTSA Vice PresidentDebbie Langelier2101 Wilson Blvd, Suite 700Arlington, VA 22201Phone: (703) 247-9480Fax: (703) 243-1659Email: [email protected]
NTSA MEMBERSHIP INFORMATIONNTSA Associate Director, Member ServicesCarol Dwyer2101 Wilson Blvd, Suite 700Arlington, VA 22201Phone: (703) 247-9471Fax: (703) 243-1659Email: [email protected]
NTSA MEDIA RELATIONSMedia RelationsEvamarie Socha2101 Wilson Blvd, Suite 700Arlington, VA 22201Phone: (703) 247-2579Email: [email protected]
FURNISHINGS/LABOR/FREIGHT/CARPET/CLEANINGThe Expo GroupCustomer Service, General Questions2502 Lake Orange DriveOrlando, FL 32837Phone: (407) 851-0261Fax: (407) 859-3904Email: [email protected]: theexpogroup.com
EXHIBITOR AND CONFERENCE PRE-REGISTRATIONRegistration Headquarters (RHQ) I/ITSEC 2021 Trade Show DivisionPO Box 97779Las Vegas, NV 89193Phone: (702) 798-8340Fax: (866) 798-3706Email: [email protected]
ELECTRIC/RIGGING/DRAIN/WATER/COMPRESSED AIROrange County Convention CenterExhibitor Services Department9800 International DriveOrlando, FL 32819Phone: (407) 685-9824Fax: (407) 685-9884Email: [email protected] Forms: https://bit.ly/2LIbBk1
EXHIBITOR INTERNET AND PHONE SERVICESSmart City Customer Sales and Service Representative9800 International DriveOrlando, FL 32819Phone: (407) 685-2000Email: [email protected]
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INTERSERVICE/INDUSTRY TRAINING, SIMULATION AND EDUCATION CONFERENCE29 November – 3 December 2021 | Orange County Convention Center | Orlando, Florida
FOOD SERVICES AND CATERINGCenterplate RestaurantsKelsey Kercado9800 International DriveOrlando, FL 32819Phone: (407) 685-5939Fax: (407) 685-9859Email: [email protected]: OCCC.net
HOUSING BUREAUonPeakFriendly and knowledgeable agents are ready to take your calls Monday through Friday from 0900 – 1900 ESTPhone: (855) 992-3353 / (312) 527-7300Email: [email protected]: IITSEC.org
Attendees must identify themselves as I/ITSEC Conference Attendees. Additional information is posted on the I/ITSEC website and in the Exhibitor Manual.
PREFERRED DOMESTIC AIR FREIGHT CARRIEREAX WorldwidePhone: (800) 255-5584
Email: [email protected]
PREFERRED DOMESTIC GROUND FREIGHT CARRIERArcBest Freight Tradeshow ServicesPhone: (800) 654-7019Email: [email protected]: ARCB.com/abf.freight
CUSTOMS/INTERNATIONAL SHIPMENTSAMR GroupChris Ray Phone: (702) 800-6385Email: [email protected]: AMRWorldwide.com