Welcome to NORWEX

Norwex USA: 1.866.450.7499

My Norwex Customer website:________________________________

My Norwex back office Website (www.Norwex.biz) login:

Consultant #:___________________________________

My Password:___________________________________

FRESH START DEADLINES

1.____________ ($400 sales in 14 days)

2.____________ ($1000 sales in 30 days)

3.____________ (1 recruit in 30 days)

4.____________ ($2000 sales in 60 days)

5.____________ (2 recruits in 60 days)

6.____________ (3 recruits in 90 days)

QUALIFICATION DATE: ______________

Sponsor’s Name: __________________________________

Phone: _______________________________________

Email: ___________________________________________________

www.PlanetGreenTeamTraining.com

Planet Green Team login is your EMAIL: _______________________

Your chosen Password:________________________________________

Norwex“BackOffice”(www.Norwex.biz):

TabsfromLefttoRight:

MyDashboard:Takesyoutoaquickglancepagewithlotsofthebasics.Atthetop,you’llfindthe

FreshSTARTiconwhereyoucaneasilytrackyourFreshSTARTsteps!J

MyBusiness:“MyBusiness”>“MyProfile”>“MyAccount”(BeSUREtoedityourFINANCIAL**soyougetpaid!)Setupnewsletter>RippleEffectNewsletter,**SetupBanking/AutoDepositgotoMyFinancialProfileSettings.(ContactSponsorforadditionalhelp).

MyTeam:Visitasyoubuildyourteam,tracktheirprogress/successesetc.

*”Signupanewteammember”willalsobefoundunderthistab.

MyOrders:

Ø CreateaNEWOrder:*PersonalandSupplyOrders-thisiswhereyouordercatalogs,orderforms,productguides,etc.YoucanalsogettoVISTAPRINTlinkheretoorderapprovedbusinesscards,labelsetc.

Ø OrderHistory-ordersbyperson,ifyouclickonthe‘pieceofpaper’itwilltakeyoutothatwholepartyorder.

Ø OrderHistoryNew-trackinginformationforshipmentsishere,ifthelittletruckisthereclickonitanditwilltakeyoutothetrackinginfoandthearrivaldateisintheupperrighthandcorner.

Ø CustomerOrders-searchforacustomer,clickonnotebooktobringupcustomerinfo.Whencustomercomesupclickontheorderstabtovieworderhistory.

Ø Parties-AddNEWPartyorFindaParty(SeeHowtoPlaceOrderInstructions)Ø ReturnsandExchanges-locateformsandinstructionsforareturnorexchange.

Events&News:

1. NorwexNewsArchivedNews/Newsletters2. NOP(NorwexonPurposeMeetingsDate/USLocations)3. Host&CustomerSpecials-NewEveryMONTHreleasedonthe15thoftheMonth4. ConsultantSpecials-Monthlyofferforsales/teambuilding–earnFREEgoodies5. ConsultantIncentives-MonthlyConsultantBonusIncentives/SpecialOffers/Trips6. ConsultantNewsletterLocatecurrentImpressionsNewsletter.7. LeadershipConferenceInfo.aboutupcomingconference.8. Notices&Announcements.ImportantAnnouncementsfromhomeoffice.

NorwexTRAININGTab:-***Greattrainingavailablefromyourbackoffice.

Resources:Downloadablecatalogs/manuals,logos,policies,OnPurpose/ChemicalsofConcernVideoLibrary.**ChemicalFreeZoneChecklist,ProductManual,ProductGuide,andProductWarrantyListavailablehere.

TRAININGRESOURCESA. NorwexTRAININGTabinConsultantBackOffice(www.norwex.biz)

Aspecialcoursedesignedjustforyou!!AvailableinyourbackofficeGotowww.norwex.biz.LoginwithyourConsultantIDandPassword(usuallythelast4ofyourSS)

B. PlanetGreenTeamwebsiteOurteamwebsiteisFULLofresources!BesuretoREGISTERforaccessatwww.PlanetGreenTeamTraining.com

1. TheseresourcesareexclusivelyforyoutouseasyoubeginyourNorwexjourney,andwillhelpyougetyourNorwexbusinessoffthegroundinaBIGway!**OurPlanetGreenTeamresourcesarenottheworkofanyoneperson,butratheranamazingcompilationfrommanyofourteammembers!Pleasebesuretohonorthefactthatwe'vebeenblessedwiththeseresources,andunlessyouarethecreator,pleasedoNOTshareoutsideofyourteamwithoutspecificpermission.

2. Toregister,clicktheREGISTERbutton.Onceyouhaveregistered,pleasemakesureyougoto

thefirstpageofthisbinderandwritedownyourusername(youremail)andchosenpassword.Within48hoursyouwillbeapprovedandreceiveanemailwillapprovalandaccessinfo(pleasecheckyourSPAMfolderifyoudonotseetheemailinyourinboxwithin48hours).

3. Onceyou’reloggedin,STARTBYCLICKINGTHEBIGORANGEBUTTONthatsays“Starthere”.Pleaseworkonthe6ROCKETSTEPStoSUCCESS!Althoughtherearemanybusinesstools,itisbesttostayfocusedonthese6stepstosetyourselfupforsuccess!

C. FACEBOOKSUPPORTGROUPS1. PlanetGreenTeamFacebookpage:

a. PlanetGreenTeamLARGEFacebookGroup(thisisaSECRETgroup,soyouwillneedtohaveyoursponsoradd/inviteyoutothegroupasyouwillnotbeabletosearchforit).a. Instructionsforaddingorbeingadded:Onceyournewconsultanthasreceivedtheir

consultantID#theyshouldcontactyoutobeadded.b. Toaddnewconsultantstothegroup.Locatethetabbelowontheteampagetoadd.

**IftheirFacebooknameisdifferentthantheirregisteredconsultantname,pleasebesuretoemailSonya(ourSeniorVPLeader)@ReplaceChemicals@gmail.com.IfyouareNOTFacebookfriendswithyourteammember,usethe“InvitebyEmail”linktosendthemanemailinvite.Approvalsonthisgrouparealsodoneapproximatelyevery48hours.

c. ReadthepinnedpostANDthecommentsunderthatpostformoreresources.

2. CheckwithyoursponsortoseeifthereareanyotherFacebookthatyoushouldbeapartof.

BusinessSupplies1. BusinesslabelsImportanttoincludeyourcontactinformation.(Name,Phone#,businessemail,

andwebsite)Youwillwanttolabelyourcatalogs,productquickguides,consumableproductsandotherbusinessresourcesthatyouwillbegivingyourcustomers.(i.e.AveryLabels#5160oraninkstampermadeatyourlocalofficesupplystore.)

2. Hostesspacketsupplies–Somecomeinyourstartupkit.Makealloftheseuprightaway.Anytimeyouneedtomakeupafewmore,makeseveralatonetime;youwillbegladlater.

3. OfficeSupplies:pens,calculator,stapler,calendar,manilaenvelopes.Youmayalsofindyouwantpost-itnotes,paperclips,rubberbands,abindertoorganizeyourproductmanualandinfo.

4. Hostessgifts:Somesmallgifttorecognizethehostessatthebeginningofthepartyandthankherforhosting.Ifyoudon’thavegiftsaccumulatedyetthiscanbeacouponfora%offofaproductthatsheorderstowardherparty.

5. Catalogs,Orderforms,Instructionsheets,quickproductguides:canallbepurchasedfromNorwexwebsiteunderOrders>BusinessandSupplyOrder.WatchthisvideotoguideyouinplacingaNorwexSupplyOrder:http://youtu.be/62V2bY0XdrA.

6. Anyproductsyouwantfordemos!Manyofmynewteammembersplacea“Kit-BuildingOrder”toreachStep1oftheirFreshSTARTprogram,andtobe“readyforbusiness”.Watchthisvideoforinstructionsforthisorder:http://youtu.be/QFrCbJ3syq8,andmanywillusethecommissionsfromtheirLaunchPartytopayoffthiskit-buildingorder.Anotheroptionistoearnmanyoftheseatyourlaunchpartyandbymeetingthefreshstepsthroughsales,andtheninvestyourcommissionfromyourfirstfewpartiestofillinyourkitwithnoextramoneycomingoutofthefamilybudget.Afterthosefirstfewparties,you’llbeearningagreatincome.

7. PlanetGreenTeamPartyCards:Emailyourname/addressandPayPaladdress,aswellashowmanysetsyou’dlike,toSonya’sassistantatReplaceChemicals@gmail.com.Watchthisfordetails:http://youtu.be/po_KjQBLjOs

8. Postcardsinvitesorthankyou’sorswabs:CanbepickedupatourlocalteammeetingorordereddirectthroughSwirlyMax.

AdditionalSupplies&MiscellaneousWebsites**Afewadditionalitemsthatconsultantsfindhelpful.Theseitemsarenotsomethingyouneedtoinvestinrightaway.

KeepthingsSIMPLE!

Pre-ApprovedBusinessMaterialsandLogoWear:www.Norwexnow.com

VistaPrint:www.vistaprint.com

Custombusinessmaterialsataffordableprices.ThesematerialsMUSTbeapprovedbyUScompliance@norwex.compriortouse/distribution.

Samplebottles:www.containerandpackaging.com

NameTags:www.nametagcountry.com

Mustfirststartanaccount&getloggedin.Thencansearch“Norwex”.ChoosethecurrentNorwexlayout.

ProteinSwabs:www.weberscientific.comPRO-Clean™ Rapid Protein Food Residue Test

Item # 3660-70 100 swabs/pack. Be sure your account indicates you’re with Norwex, as you’ll get a discount ($164.50/100 swabs plus Shipping Fees).

HostessBags:www.papermart.com

Organza Bags are great for order forms & hostess materials.

09870560 8 X 12 EMERALD FLAT ORGANZA BAG 30 bags for $11.70

09870570 8 X 12 ROYAL FLAT ORGANZA BAG 30 bags for $11.70

Zip Pouch: Great for Sample Packages

7617086 8 X 1-1/2 X 6 SOFT VINYL SLIDE-ZIP POUCH 12 bags for $8.76

Tablecloths:www.tableclothsfactory.com

Thesearegreatqualitytableclothsforveryaffordableprices!

8fttable=90x156”6fttable=90x132”4fttable=60x102”

Iuseblacktablecloths&addpopsofcolorwiththeseTaffetaCrinkletablerunners.ONLY$2.99ea

BEFOREYOURFIRSTPARTY

1. PlaceaKit-BuildingOrder!Ifyoudidn’taddanenhancementpackagewhenyousignedup,discussthebenefitswithyourleader!Again,

watchthisvideoforinstructions/recommendations:https://youtu.be/B0to-9Fqwhw.2. Assemblehostesspackages.

Postcardinvites,HostBrochure,Catalogs,Orderforms.(Labeleverything!)3. Puttogethersamplesfornewhostesses.

¼Enviroandwindowcloth,laundrydetergent,dishsoap,mattresscleaner,bluediamond,wrinklerelease,cleaningpaste.Youcanuseacomboofanyofthese!!

4. Usetheproductsyouhave!!Usingthemhelpsyoulearn.Customerslovetipsandwillwanttoknowwhatyoudo.

5. Decidewhatproductsyouwanttotalkabout.• Familiarizeyourselfwiththoseproductsandpracticewhatyouwanttosayaboutthem.Choosenomore

than10-15products.TheNorwexPartyCardsthatcameinyourkitcanbeabighelpinlearninggreatproductverbiage,aswell.

• ListentotheProductAudioTrainingsonourPlanetGreenTeamTrainingWebsite!(Products>Audio)6. Demos:

Ifyouareplanningtodemocertainproducts,practiceatyourhomeaswellasfriendsandneighborshomesandbecomecomfortablewiththem.

7. MakeyourselfcuecardsorusetheNorwexPartyCards.8. PRACTICEyourpresentationoverandover.9. Timeyourself-keepyourpresentationunder45minutes.10. Becomefamiliarwiththecatalog.11. Makesureyouknowhowtofillouttheorderforms.(Pinktothebuyingguestattheparty,yellow

withtheirorder,whiteyoukeepforthewarranty/yourrecords.)12. Knowyourtaxrateforyourshippingaddress!Ifyoushiptoyourhosts,findouttheirtaxrate

beforetakingorders.13. CoachyourHost!!Importantforagreatparty:

http://rec001.freeconferencecalling.com/mp3/1152583/629937/LAF3494_02162015100431875_1152142.mp3

PrePartyChecklist!Doyouhaveit?

1. Hostpackets2. Samples3. Demotools:Thingsthatneedtobelaunderedbetweenshows:EnviroCloths,WindowCloth,DustMitt,MopPads,etc.4. Calendar&/orPartyDateCards-toschedulefutureparties5. Cash/coinsforchange6. Catalogsandorderforms--Labeledandready7. Manilaenvelope–writehostessname,dateandaddress,writeanygiveawayitems,mileage,etctotrackfortaxes.

Thenyouwillputallorderformsandpaymenthere.

8. YourNorwexPartyCards9. ProteinSwabs&asmallbaggiewithasmallpieceoffrozenrawchicken(optional)10. Game/doorprizes11. YourProducts(Kit)12. PartySpecials(Hostess,Customer,andyourPersonalPartySpecials).13. Pens,calculator14. GoodEnergyandaSMILE!!:D

PossiblePartsofyourPresentation1. Thankyouhostessandguestsforcoming!2. Giveaquickoverviewofwhatyourpartylookslike.

Intro:“Thankyousomuch,Suzy,forhostingyourpartythisevening!(Ifyougiveathankyougift,thiswouldbetheappropriatetimetohandittoher).Thankyoutoeachoneofyouforbeingherthisevening!!WearegoingtohaveSOMUCHFUN!!HowmanyofyouhaveNEVERbeentoaNorwexparty?(quickshowofhands).Oh…Iamsoexcitedyouarehere!IfyouareNEWtoNorwexyouaregoingtobewowedandifyoualreadyusetheseamazingproducts,tonightwillbeagreatoverviewandhopefullyyouwillpickupafewmoretips!Youmayevenhaveafewofyourownfavoriteproductsandtipstosharewithuslater!IamgoingtojumpinandgetstartedcoveringNorwexinaNutshell!IwillbesharingthebasicsofNorwexandhowtocareforyourproducts,thenwewilldoafewintroductionsanddoorprizes(youguysLOVEFreestuffright??)andthenwewillwrapupwiththespecials,questionsandyouguyscangrabsomesnacksandhavesometimetovisit.Alright,let’sgetstarted!”

3. Presentation/Demo(include3-5shortproductdemos)“NorwexBasics”Itemscovered:Envirocloth,WindowCloth,DustMitt,Envirowand,SuperiorMopSystem,RubberBrush,LaundryDetergentandDryerBalls(the“JustAddWater”Packageinthecatalog)Demos:YoucandothebutterdemoonawindowandthechickenswabdemoonaplatewhiletalkingabouttheEnviroandWindowCloths.Thatwayyourguestsneverhavetoleavetheirseats!DemotheEnvirowandandshowthemallofthefeaturesofthemopsystem.Ifyoucan’tdemothemoponthefloorintheroomwherethepartyis,simplytalkaboutitandshowthemhowtouseitontheirwallsetc.(Ifyouchoosetodokitchendemos,youwillwanttocomebacktodoadoorprizedrawingsoyoudon’tlosetheirattentionbeforeorderingtime.)Care:Thelasttwoproductstoshareincludethelaundrydetergent(withdemojarstopassaround)anddryerballs.TalkaboutthefeaturesandbenefitsofthesetoitemsandthenrollintohowtobestcareforourMicrofiber. 3RULES:NoFabricSoftener/DryerSheets,NoBleach,NoLintyitemssuchasTowels/Fleece

4. GuestIntroductions:HaveeveryoneintroducethemselvesandiftheycurrentlyuseNorwex,havethemsharetheirfavoriteproductandremindthemifitissomethingyouhaven’talreadycoveredthisevening…EVENBETTER!Then….havethemsharewhattheywoulddoifanextra$500landedintheirbankaccounteachmonth!Aftereveryoneelsehasbeenintroduced,introduceyourselfandsharewhatanextra$500amonthhasdoneforyou….orwhatyouareplanningtouseitfor.

5. 3MinuteQ&A(seepartysamplepartyvideooraskyourleaderformoreinfo)

6. Optional:Playabookinggameifyouchoose(seeteamwebsiteforDiceGameorEnvelopeGame)

7. Gooverspecialsandincentives.Givethemorderinginstructions,andencouragethemtosnack(&enjoysocialtime)asyou’rehelpingeachguestwiththeirorders.

HostEarningsafterthePARTY.

1.Totalyourorders(producttotalnotincludingshipping/tax)attheendoftheparty.

2.GooverthehostgiftsagainwithyourhostandleaveacopyoftheHostSpecials.

3.Sharethelevelsearnedineachstarandhowclosehe/sheistothenextlevel.

• Thiswillgiveagoalforyourhosttoworktowardswhencollectingoutsideorders.

4.Reviewyourhost’s“WISHLIST”andsharewhattheyaregettingforFREEsofarandhowtoearntherestoftheitemsontheirlist!

5.Ifyourhostiskeepingherpartyopen,setadate/timetoclosetheparty.

6.MakesureHosthassomeextracatalogsandorderformsforoutsideorders.

7.LetHostknowwhichfriendsbookedpartiesandwhatdateswhereset.Encouragehim/hertoattendtheirparties.(Youcanofferabonusifhe/sheattends(i.e.10%offtheirorderatthatparty.)

8.Ifnoonebooksashow,remindyourhostthatthepartyneedsatleastONEbookingtomaximizehostinggifts.Encouragehim/hertotalktofriendsandfamilyabouthostingaparty.**Encourageyourhosttorebookhernextpartywithyouaswell!

HowtoENTERaPARTYORDER

1. https://youtu.be/9tddhCh1iOA2. Gotowww.Norwex.bizandloginwithyourConsultantID#.Yourpasswordisusuallythelast

4ofyourSS#unlessyouhaveupdatedit.ThenhoveroverMyOrders>RevieworEditOpenOrder>Parties>selectthecorrectPartyIDor“CreateaNewPartyOrder”.

3. Younextscreenwillsee:

a.)FollowEACH“arrow”,startingwithReview/EditParty(confirmaddress),nextConfirmShipping,thenmoveontoAddingGuest(s)&Orders,thenaddyourPartyBooking,HostOrderandthenunder“PayforOrders”iswhereYOU,theconsultantwillenteryourCCpaymentforanyremainingamountdue.Finallyyou’llReviewandSUBMITthepartyorder.b.)Ifyouhaveanorderfromapreviouscustomer,youshouldseetheirnamestarttopop

upasyoubegintypingtheirnameoremail!J

4. OnceaCreditCardnumberisentered,thefundsareheldrightaway.5. BesuretoenteryourBookinginordertoearnallofthehostinggifts.6. ChecktheHostOrderpagethoroughlytodoublecheckthatitlistsallofthecorrecthosting

giftsthatyouareexpecting,andalsobesuretospendthehostcash!7. RememberthatYOURCCpaymentshouldbeenteredunder“PayforOrders”.8. ThenbeSUREtofinishitallthewaythroughtoSubmittillyougettheOrder

Confirmation.

EnteringGuestPayments:(CreditCards-NorwexonlyacceptsVisaandMasterCard)BesuretoentereachspecificGUESTpayment(cash,check,creditcard)undereachguest.SomeconsultantsalsokeepaspreadsheetofChecksandCashpaidtothem,foreasytrackingandreportingattaxtime.Weneedtoreportincomepaiddirectlytous,sokeepingtrackinanExcelsheetcanhelpmakethiseasier.

SUBMITTING

1. Doublecheckcreditcardspayments,numbersetc.2. Checkthatyousavedbookings.3. Checkthecorrectbuyingguests,makesureitmatchesyourorders.Musthaveatleast3buyinggueststoreceivemonth-specifichostingpackage.

4. Ensurethecorrecthostesspackagehasbeenselected.5. CheckDeliveryaddress-Ifitisgoingtohosthomeyouwillneedtoprepreceiptsandcarecardsetctosendtohostandletherknowyouaredoingthis.

6. Addyourpayment.Youwillpay65%ofpartytotalplustheshippingandtaxunder“PayforOrders”.(ThisistheONLYplaceyoucanonlypaythe65%due).

REMEMBERtohit“SUBMIT”onthebottomrightwhenyouarefinished&WAITfortheOrderConfirmation.

7. Ordersareusuallyhereinaboutaweek-theyshipviaUPS.

Shippingthepartytoyourhost?

Mailthefollowingthedaythatyouclosetheparty!

1. Theyellowcustomerreceipts2. ProductGuidesfortipsandcareinstructions.(Mayhighlighttheproductstheypurchased.)3. IncludeaThankYouforguestsandhost!4. IncludetheHostSpecialsSheets&ShowSpecialstomakesortingeasier.5. Besureyourhoststillhasacurrentcatalogifhe/sheneedstoclarifyitems.

Shippingtoyou,theconsultant?PACKINGUPORDERS

1. PulloutyourHostFolder/Envelopefromthatparty.2. Puttheyellowreceiptwiththeorder3. IncludeaProductGuidefortipsandcareinstructions.4. IncludeaThankYou!5. ItisnicetouseaSharpiemarkerandlabeleachcustomerbagwithname.6. GetintoHost’shandsASAP.