WELCOME TO FLO!!

Spring Term 2006The mission of Rappahannock Community College is to promote

success through high quality teaching and learning. Opportunities are offered equally to all citizens for personal, professional, and workforce development through traditional and distance learning courses. The

college carries out its mission through offerings and services in accessible locations and formats.

SYLLABUS FOR

BUS 100-63Introduction to Business

Karen Newtzie, Ph.D.Professor

Rappahannock Community College

Introduction to Business BUS 100-63

WELCOME TO FLO!!

To all Introduction to Business Students:

Thank you for choosing RCC’s Introduction to Business course offered by the FLO delivery system! By way of introduction, I would like to give you a brief picture of myself. My background is in management and communications, primarily in the non-profit sector. I have taught at Rappahannock Community College since 1993 in the areas of business management, education, and public speaking. I am a firm believer in distance education as a viable alternative to on-campus courses, and have completed a doctoral program as a distance learner at the University of Nebraska-Lincoln.

This course will allow students previously unable to take Introduction to Business during normal class times to complete their business requirement in their degree programs. This course is designed for the motivated student who has access to the World Wide Web and who is willing to work independently to become a successful learner. Students must work independently throughout the semester, scheduling time to read the text, and write postings in the Blackboard classroom. Students must be able and willing to participate in on-line discussions with the instructor and classmates on a regular basis (a minimum of two times per week).

I hope to help you to become familiar with the basics of business. With your active participation, I feel that this class will become a safe haven to communicate and collaborate with others as you grow in your knowledge of business. I am available by e-mail, telephone, and office visits to help you throughout the semester. I am looking forward to working with each one of you this semester!

Sincerely,

Karen C. Newtzie, Ph.D.ProfessorWarsaw Campus, Suite 133-A804-333-6772 or 1-800-836-9379

[email protected] Messenger—use e-mail address

FLEXIBLE LEARNING OPPORTUNITIES PAGE 2


CHECKLIST FOR STARTING Introduction to Business CHECKLIST FOR STARTING Introduction to Business (BUS 100-63) COURSE(BUS 100-63) COURSE

Review this course syllabus, paying close attention to deadlines and policies.

If you are a first-time distance learning student you must attend FLO Orientation on Saturday, January 7. Course listing website, http://www.rcc.vccs.edu/distance_ed/flo/SP06courses.htm.

The Course Orientation is provided on the College website under Distance Learning. There is no required visit to the campus for returning FLO students.

Buy your course materials:You can buy the materials at the campus bookstore or at the online Follett RCC website, http://shop.efollett.com/htmlroot/textbooks/SelectByCourse_02.jspContact the bookstore at either campus for their hours of operation and pricing information.

Glenns (804) 758-2099 or Warsaw (804) 333-0009

Plan your time wisely to meet the schedule in this packet to complete your course on time. All work must be completed by April 28.

Refer to the Testing Information in this packet and visit our website at http://www.rcc.vccs.edu/distance_ed/flo/testingtime.htm

Make sure to logon to your student email account. To review logon directions, please visit our website at http://www.rcc.vccs.edu.


http://www.rcc.vccs.edu./

http://www.rcc.vccs.edu/distance_ed/flo/testingtime.htm

http://shop.efollett.com/htmlroot/textbooks/SelectByCourse_02.jsp

http://www.rcc.vccs.edu/distance_ed/flo/SP06courses.htm


INSTRUCTOR INFORMATIONKaren C. Newtzie, Ph.D.Rappahannock Community College52 Campus Dr.Warsaw, VA 22572

Faculty Suite 133-A

Office: 804-333-6772Toll Free: 800-836-9379Fax: 804-333-0106 E-mail: [email protected] Messenger: use e-mail address

Day Time

On-campus Office Hours: Monday & Wednesday

9:00 am – 2:00 pm

Virtual Online Office Hours: TBA—evenings and weekends

Email and voice mail responses will be returned within 24-48 hrs. on normal business days Monday – Friday.

COURSE MATERIALSCOURSE MATERIALS

Book:Book: Business In Action, 3rd edition, 2006. Courtland Bovee & John Thill Prentice Hall, Upper Saddle River, NJ 07458ISBN: 0-13-149266-7

Software RequiredSoftware Required: : RCC Blackboard Classroom on regular basis.

Tegrity PresentationTegrity Presentation: : Orientation to the course can be viewed from the following web site http://www.rcc.vccs.edu/distance_ed/flo/SP05courses.htmhttp://www.rcc.vccs.edu/distance_ed/flo/SP05courses.htm

TECHNICAL REQUIREMENTSTECHNICAL REQUIREMENTSRequires keyboarding, computer experience, installing software and communicating via e-mail, including attachments: Owning your own computer is recommended.

Blackboard login instructions located at http://www.rcc.vccs.edu/distance_ed/flo/login.pdf. Please contact the distance learning office at [email protected] if you need assistance.


mailto:[email protected]

http://www.rcc.vccs.edu/distance_ed/flo/login.pdf

http://www.rcc.vccs.edu/distance_ed/flo/SP05courses.htm



DATES TO REMEMBER

FLO Orientation- First-time students are required to attendGlenns Campus orWarsaw Campus

Saturday, January 78:30-11 a.m.

or12:30-3 pm

Last Day for Drop/Add to Receive a Refund January 23Spring Break (No Classes; College Open) March 6-11Last Day to Withdraw and Receive a “W” grade March 24Classes End April 28Final Exams May 2-8Graduation May 15

TESTING CENTER HOURS TESTING CENTER HOURS

Warsaw Campus Room 130 / Glenns Campus Room 165

For more information on testing center times, please visit our website at: http://www.rcc.vccs.edu/distance_ed/flo/testingtime.htm

Monday 8:30 a.m. - 1:30 p.m. & 2:30 p.m.- 8:30 p.m.Tuesday 8:30 a.m. - 1:30 p.m. & 2:30 p.m.- 8:30 p.m.

Wednesday 8:30 a.m. - 1:30 p.m. & 2:30 p.m.- 8:30 p.m.Thursday 8:30 a.m. - 1:30 p.m. & 2:30 p.m.- 8:30 p.m.

Friday 9:00 am – 3:00 pmSaturday 9:00 am – 3:00 pmSunday Closed

King George High School SiteCall for more info: (540) 775-0087

Distance Learning Contact InformationDistance Learning Contact Information

Leslie SmithDean Technology & Distance EducationWarsaw (804) 333-6781 or (800) 836-9379 Ext.36781Glenns (800) 836-9381 Ext. 36781

E-mail: [email protected]

Kristy WalkerAssistant for Technology & Distance EducationWarsaw (804) 333-6786 or (800) 836-9379 Ext. 36786 E-mail: [email protected]




http://www.rcc.vccs.edu/distance_ed/flo/testingtime.htm


Top Tips from the PBS Program "Small Business School"Where you'll always learn from small business owners who have made it.

1. Stop trying so hard to sell and start trying harder to serve.If you do not have happy customers who come back for more and refer you to new business, your business is on the way to the grave.

2. Fall in love with technology. If you don't, the competitor who does will eat your lunch.

3. Peer-to-peer learning is the most powerful. Meet regularly with business owners like yourself to learn how they solve problems. Groups such as Young Entrepreneur's Organization, Women Presidents' Organization, your own trade association and your own Chamber of Commerce are places to explore.

4. Your database is a hard asset and should include every customer's name, address, phone number, email address, web address and buying history.

5. Stay connected with customers by combining direct mail, with the telephone and email to keep the connections fascinating and unpredictable.

6. A learning company is a growing company. Every year work with every employee on their personal learning plan. What books should they read? What seminars should they attend? What organizations should they belong to?

7. Spend some time everyday in isolation for the purpose of thinking. This means you have to stop doing, stop rescuing employees and stop calling customers. Just think.

8. Stop telling and start asking. You are paying people to think, so, make them by allowing them to solve problems. If they fail, you can help them pick up the pieces.

9. The single most important success factor in life is whom you hang around with. To grow your business, hang around business owners who have grown a business bigger than yours is today.

10. Say "No" to work that does not fit your goals or talents.



Rappahannock Community CollegeIntroduction to Business-Bus 100-63

Online DeliveryKaren C. Newtzie, Ph.D., Professor

Course OutlineSpring, 2006

COURSE DESCRIPTIONPresents a broad introduction to the functioning of business enterprise within the US economic framework. Introduces economic systems, essential elements of business organization, finance, marketing, production, and risks, and human resource management.

INTRODUCTIONThis course will provide the students with a balanced view of business – the strengths, weaknesses, successes, failures, problems, and challenges. It gives students a solid foundation for more advanced courses and it explains the opportunities, rewards, and challenges of a business career.

METHOD(S) OF INSTRUCTIONLectures prepared from chapter material, class discussion, and demonstrations of problem solving techniques and student problem-solving.Collaborative exercises from selected chapters, cases, and projects.Interaction with students and instructor in Blackboard classroom.

COURSE OBJECTIVES

Part One (Chapters 1-3)Conducting Business in the Global EconomyPart Two (Chapters 4-5)Starting a Small BusinessPart Three (Chapter 6) Managing a BusinessPart Four (Chapter 10) Managing Human Resources and Labor RelationsPart Five (Chapter 11) Developing Marketing Strategies

Upon completion of the course, the student will be able to: Identify differences in global economies Identify challenges facing businesses today Understand important factors in entrepreneurship and business planning. Understand phases of team development and advantages and disadvantages of working in

teams Understand management functions and leadership styles Discuss how businesses use financial information.



Objectives by ChapterChapter 1 – Understanding the

Fundamentals of Business and Economics

Identify four key social and economic roles that business serve

Differentiate between a free-market system and a planned economy

Explain how supply and demand interact to affect price

List the three economic roles of the U.S. Government

Identify five challenges that businesses are facing today.

Chapter 2 – Practicing Ethical Behavior and Social Responsibility

Explain the difference between ethical dilemmas and ethical lapses

List four questions you might ask yourself when trying to make an ethical decision

Identify three steps that businesses are taking to encourage ethical behavior

Discuss three types of activity that socially responsible companies might engage in

Identify five of the eight steps that some businesses are taking to address environmental problems

List four rights of consumers.Chapter 3 – Competing in the Global

Economy Highlight the opportunities and

challenges of conducting business in other countries

Explain the theory of comparative advantage

Chapter 4 – Starting and Financing a Small Business

List four important functions of small businesses in the economy

Cite the key characteristics common to most entrepreneurs

Name topics that should be covered in a formal business plan.

List five things you should know before starting a business.

List three ways of getting into business for yourself.

Chapter 5 – Selecting the Proper Form of Business Ownership and Exploring Mergers, Combinations Discuss the three basic forms of business

ownership List five advantages and four disadvantages

of forming a sole proprietorship Explain the differences between common

and preferred stock from a shareholder’s perspective

Delineate the three groups that govern a corporation and describe the role of each

Cite four advantages and three disadvantages of corporations

List six main synergies companies hope to achieve by combining their operations.

Chapter 6 – Understanding the Functions and Roles of Management

Explain the role that goals and objectives play in management

Identify and explain the three types of managerial skills

Define the four management functions Cite three leadership styles and explain why

no one style is best Explain the purpose of a mission statement.Chapter 10 – Managing Human Resources

List the six main functions of human resources departments

Identify the six stages in the hiring process List seven popular types of employee

incentive programs Highlight five ways an employee’s status

may change.Chapter 11 – Developing Product and

Pricing Strategies Explain what marketing is List five factors that influence the buyer’s

purchase decision Highlight the benefits of learning about your

customers Outline the three steps in the strategic

marketing planning process Identify the four basic components of the

marketing mix.



TEXTBOOKBusiness In Action, 3rd edition 2006, Courtland Bovee & ThillPrentice Hall, Upper Saddle River, NJ 07458ISBN: 0-13-149266-7

NOTE: Students MUST have access to the RCC Blackboard course site and the World Wide Web at least twice weekly during the course.

INSTRUCTOR ACCESSIBILITYOffice: Suite 133-A- Warsaw Phone:804-333-6772 and toll free 800-836-9379

LEARNING SEQUENCEWeek of Chapters covered Weekly Activities

Please Post All Assignments by Stated Deadlines

January 9-15 Chapter 1 Log into Blackboard.Introductions, setting your objectivesWeekly discussion in Blackboard.

January 16 Chapter 1, cont.Online Chapter quiz due at end of each chapter

Weekly discussion in BlackboardStock Market Tutorial

January 23 Chapter 2Online Chapter quiz due at end of each chapter

Weekly discussion in BlackboardStock Market game begins TBA

January 30 Chapter 2, continuedOnline Chapter quiz due at end of each chapter

Weekly discussion in Blackboard

February 6 Chapter 3Online Chapter quiz due at end of each chapter


February 13 Chapter 4Online Chapter quiz due at end of each chapter

Weekly discussion in BlackboardVirtual Study Group (Review for test)

February 20-277

Test 1 (Chapters 1-4 ) Go to RCC Testing Center to take test during this week.

March 6 Outside Reading report dueMarch 13 Chapter 5

Weekly discussion in BlackboardMarch 20 Chapter 6

Online Chapter quiz due at end of each chapter


March 27 Chapter 10Online Chapter quiz due at end of each chapter


April 3 Interview with business person

April 10 Chapter 11Online Chapter quiz due at end of each chapter

Virtual Study Group—Test 2

April 17 Test 2 (Chapters 5, 6, 10, 11) Stock Market game ends TBA



Week of Chapters covered Weekly ActivitiesPlease Post All Assignments by

Stated DeadlinesGo to RCC Testing Center for Test 2 during this week.

April 24 Wrap up and Evaluation Stock Market portfolio due no later than April 28.

NOTE: Blackboard participation is expected from each student on a timely basis. Please honor the discussion due dates. Full credit will be given for those postings, which meet the criteria, including timeliness. Partial credit will be given only during the week following the due date.

GRADING AND EVALUATION

Grading Scale: 920-1000 = A, 850-919=B, 750-849= C, 650-749 = D, < 650= F

Weekly activities include:

Online quizzes (10 at 20 points each) Mini-readings and Blackboard

discussions (10 at 20 points each) Chapter-related Blackboard discussions

(5 at 40 points each)

Total Points

200200

200

Other activities include:

Two tests on chapters in text (100 points each)

Stock Market portfolio (75 points) Extra reading report (50 points) Interview with business person (75

points)

200755075

Total Possible Points 1000



WITHDRAWAL POLICYA student who does not attend FLO orientation or does not contact the instructor before or during the add/drop period (January 7-January 23) will be dropped from their course by the instructor without the student’s permission. Students who stop participating in class activities during the withdrawal period, should complete a withdrawal form to receive a grade of "W." Students will be withdrawn by the instructor without the student’s permission for missing 20 percent or more of the assigned distance learning coursework by the last date to withdraw (March 24).

BASIS FOR EVALUATION AND REVISION OF COURSEStudents will be given a formal evaluation document near or at the time of their final exam. This evaluation instrument is completed anonymously and results are given to the faculty member in an anonymous summary format. The results of the evaluations are used to improve course delivery and course content.

HONOR CODEIt is the responsibility of the student to be aware of the rules as stated in the College Catalog and to monitor the activities of their peers with respect to Prescribed Conduct (as described on page 29 of the 2003-2005 College Catalog) and report any violations thereof.

EMERGENCY EVACUATION PLANIn each classroom, laboratory, or other place where students are assembled for the purpose of instruction, a fire evacuation plan will be posted indicating the direction of travel from the room in the event it becomes necessary to evacuate the building as a result of fire or other emergency. This plan will be posted in a conspicuous place near the exit from the room.

At any time the fire alarm sounds, the building will be evacuated. The instructor is to ensure the fire door is closed upon leaving the area (doors with automatic closures on them). It is the responsibility of the instructor to assist disabled students in evacuating the building.

If a classroom does not have an evacuation plan, the student should notify the instructor or Campus Director.



Blackboard Discussion Board-----Your home away from home!You are required to communicate with your instructor and classmates at least twice weekly throughout this course. Be diligent in reading and writing postings!

Relationship helps us to define who we are and what we can become. Most of us can trace our successes to pivotal relationships.



General Information About the Student Information System How to check grades online

A student may view grades for any term in which courses have been completed and grades have been posted.

Login to the VCCS Portal 1. Go to http://rcc.my.vccs.edu2. Enter your Username. If you don’t know your username click on the Lookup Your

Username link and follow the instructions. 3. Enter your Password. If you don’t know your password click on the Password

Help link.4. Click the Log In button.

Login to the SIS

Click on the PeopleSoft: Student Information System link.

Navigate to the View My Grades Click on SA Self Service > Learner Services > Academics > View My Grades

Select the term to view your grades

How to Request an Official TranscriptA student may request an official transcript of his/her record to be sent to other educational institutions or agencies. An official transcript carries the college seal and the signature of the Admissions and Records Officer.

Login to the VCCS Portal 1. Go to http://rcc.my.vccs.edu2. Enter your Username. If you don’t know your username click on the Lookup Your

Username link and follow the instructions. 3. Enter your Password. If you don’t know your password click on the Password

Help link.4. Click the Log In button.

Login to the SIS

Click on the PeopleSoft: Student Information System link.

Navigate to the Request Official Transcript Click on SA Self Service > Learner Services > Academics > Request Official Transcript

Select Institution and Report Type

1. Click on the edit box next to Academic Institution and select Rappahannock Community College (this may default in).

2. Click on the drop down listing for immediate processing and put in the quantity needed.

3. Fill in the address information and click on the SUBMIT button.FLEXIBLE LEARNING OPPORTUNITIES PAGE 13

http://rcc.my.vccs.edu/

http://rcc.my.vccs.edu/

Documents

WELCOME TO FLO!!