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Welcome to
Dauphin operators
symposium
Singapore – December 5, 6
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Agenda- December, 5 Morning
Fleet safety presentation (J.M. Pouradier: VP Fleet Safety)
Opening of the conference (B. Brenner: ESEA CEO)
Return of experience from RTP Thailand: Colonel Kumpol Kusolsathaporn, Chief Pilot
Return of experience from Bangladesh Army: Colonel Fazari
Coffee Break
Workshops presentation
Lunch
09:00
09:15
09:30
10:00
10:30
11:00
12:00
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Agenda- December, 5 Afternoon
- First session of workshops- Departure to Flight Simulator demonstration
Coffee break
Second session of workshops
End of the first day
Departure to gala dinner
13:30
15:00
15:30
17:00
18:30
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Agenda- December, 6
Third session of workshops
Return of experience from: All Nippon Helicopter : Kazuhisa Oka: Deputy Director Maintenance Planning & Engineering DivisionGFS Hong-Kong : Vincent LI, Chief Aircraft Engineer
Workshops debriefing
Lunch
- Departure to Flight Simulator demonstration- Visit of ESEA premises
End of the symposium
09:00
10:30
11:30
12:00
14:30
18:00
Bernhard Brenner
President
Eurocopter South East Asia Pte Ltd
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13 countries…
30 companies…
Dauphin operators symposium
Fleet SafetyAsian Dauphin Operators symposium - Singapore, December 5-6, 2012
Jean-Marc Pouradier VP – Fleet Safety
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International Helicopter Safety Team
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Eurocopter Safety Policy
“At Eurocopter, safety is and always has been the n umber one priority for products and services:Everyday, thousands of people fly on Eurocopter air craft: their safety is Eurocopter’s top priority. Day after day, Euroco pter employees around the world contribute to the safety of our pr oducts and services. Eurocopter continues to improve its safety standards, requires suppliers to do the same and shares this c ulture with customers.Eurocopter is fully committed to safety as the most important aspect of its business.”
Lutz Bertling, Dec 4, 2008Eurocopter CEO
“Support Fleet Safety Improvements” is also one of the 10 Eurocopter objectives for 2012
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Eurocopter Fleet Safety Organisation
The Fleet Safety Directorate is responsible for leading the Eurocopter response to helicopter accident.
In coordination with the relevant responsible ECG directorates, the Fleet Safety Directorate is responsible for proposing, promoting, and coordinating the relevant actions in order to:
• Further decrease the accident rate of the ECG fleet• Further develop actions related to survivability improvement
and for monitoring their implementation.
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11Source: International Helicopter Safety Team
IHST Region per Region SPS Data
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12Source: International Helicopter Safety Team
IHST Region per Region IR Data
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A Call for Action by Helicopters Owners
Four main improvement areas
• SMS
• Training
• Use of Systems & Technology
• AFCS, NVG, ACAS, HTAWS, etc…
• cockpit and image recorder, HFDM, HUMS etc…
• Strict adherence to maintenance procedures
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www.ihst.org-Safety Tools
IHST toolkits
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http://easa.europa.eu/essi/ehest/
Degraded Visual Environment(DVE ~ video / DVD)
EHEST toolkits www.ihst.org-Safety Tools
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Safety Equipment and Systems
Topics under Consideration
• Enhanced survivability (e.g. passenger airbags, fuel tanks)
• Affordable rear and main rotor obstacle detection
• Affordable wire detection
• EGPWS and TCAS improvement
• Basic low-cost AFCS for light helicopters
• AFCS improvements and GPS automatic guided approaches (including offshore platforms)
• Information Notice released for the 225: optimized use of existing AFCS upper modes for operational safety
• Advanced Anomaly Detection
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On-Board Recording & Analysis
On-site Playback & AS Flight
Hosted AS Web Analyzer
Accident / incident Investigation & Training Debriefing Tool
HFDM
Captures GPS position, attitude, and acceleration
Low cost image & cockpit recorder + basic HFDM
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Summary
Reduce accidents…save lives!!!
Success factors are:• SMS• Training• Use of advanced Systems and Equipment: HFDM and others• Strict compliance with the manufacturer’s maintenance program
Safety is a team game
We can help youMore during workshops
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Your Safety is Our Goal
Royal Thai Police
Colonel Kumpol Kusolsathaporn
Chief Pilot
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EC-155B-1
Thai Police Aviation DivisionEC-155B-1 Fleet1. 2006 2. 20063. 20114. 20115. 2011
Thai Police Aviation Division
Type Of OperationOperate in Thai police mission and government order
- VIP Transportation- Command & Control- Surveillance
Operation Type- IFR & VFR- Day & Night
Operation Area- Airport- Helipad- Open Field- Mountainous
MissionCrown Princess Transportation
MissionCrown Princess Transportation
MissionCrown Princess Transportation
MissionCrown Princess Transportation
MissionPrime Minister & Government Transportation
ProblemDust & FOD
Problem Resolved
Installed Sand Filter
EC-155B1
Bangladesh Army
Lieutenant Colonel Farazi
Chief Instructor
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All Nippon Helicopter
Kazuhisa Oka
Deputy Director Maintenance Planning & Engineering Division
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ALL NIPPON HELICOPTER Co.,Ltd
AW139
as of 2012/4/1
AS365N2
EC135T2
Trade Name ALL NIPPON HELICOPTER CO.,LTDHead Office Shinkiba 4-7-50, Koto-ku, Tokyo , JAPANPresident & CEO Akira KyomasuDate of foundation February 6, 1986Paid-in Capital 50 Million yen Main business Electronic News Gathering Operation for ＮＨＫ
成２１年度有償Name of Share Holders Share Holding Ratio
NAKANIHON AIR SERVICE 33.5%TOHO AIR SERVICE 25 %NAGOYA RAILROAD 18.6%ALL NIPPON AIRWAYS 14.9%NHK ENTERPRISES 4 %NHK GLOBAL MEDIA SERVICES 4 %
Corporate Data １All Nippon Helicopter
Corporate Data ２All Nippon Helicopter
Fleet AS365N2 6EC135T2 6
AW139 2
12 Bases
Number of EmployeesPilot ２７Mechanic ３２Maintenance Planning & Engineering ５Flight Operation ６Administrative Staff ７
Total ７７
Sapporo Hanamaki Niigata Tokyo Shizuoka NagoyaOsaka Takamatsu Hiroshima Fukuoka Kagoshima Okinawa
Base & Aircraft Type ３
Tokyo（東京ヘリポート）
Sapporo （丘珠飛行場）
Hanamaki （花巻空港）
Niigata （新潟空港）
Shizuoka （静岡ヘリポート）
Nagoya（名古屋飛行場）
Osaka （大阪国際空港）
Hiroshima （広島西飛行場）
Fukuoka （福岡空港）
Takamatsu （高松空港） Okinawa （那覇空港）
AW139
EC135T2
AS365N2
EC135T2
AS365N2
AS365N2
EC135T2
AS365N2
AW139
AS365N2
EC135T2
AS365N2
Kagoshima （鹿児島空港）
EC135T2
EC135T2
All Nippon Helicopter
Continuous flight distance of AW139 780km
EC135
AS365
AW139
Legend
Covering Range ４All Nippon Helicopter
350km
270km
170km
Covering Range including 20min ENG mission
Revenue flight hour of Helicopter Operation in JAPAN ５All Nippon Helicopter
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
１
位
２
位
３
位
当
社
５
位
６
位
７
位
８
位
18
位
19
位
23
位
報道取材以外報道取材
Flight Hour of helicopter operation in Japan, FY2010ENG operation■ / Other
operation■
報道第８位
報道第６位
報道第７位
ANH
2000220024002600280030003200340036003800
2002 03 04 05 06 07 08 09 10 11
Revenue Flight Hour
Revenue Flight Hour of ANH ６All Nippon Helicopter
FY
Hour
Fleet ７
Owned LeasedJA6753 ANH Nagoya 1995/ 3/ 3 AS365N2JA6770 ANH Tokyo 1996/ 3/ 5 AS365N2JA61NH ANAT Shizuoka 1997/ 12/ 16 AS365N2JA62NH ANAT Hanamaki 1999/ 12/ 2 AS365N2JA63NH ANH Sapporo 2001/ 10/ 22 AS365N2JA64NH ANAT Fukuoka 2006/ 3/ 17 AS365N2JA32NH ANAT Niigata 2003/ 3/ 5 EC135T2JA33NH ANH Kagoshima 2003/ 11/ 26 EC135T2JA34NH ANH Takamatsu 2004/ 2/ 27 EC135T2JA35NH ANAT Hiroshima 2004/ 5/ 4 EC135T2JA36NH ITEC Tokyo 2005/ 3/ 1 EC135T2JA37NH ITEC Okinawa 2005/ 4/ 14 EC135T2JA91NH ANAT Osaka 2009/ 3/ 31 AW139JA92NH ITEC Tokyo 2009/ 7/ 21 AW139
14 5 9
BaseRegNumber Remarks
Rotorcraft OwershipManufactured date
All Nippon Helicopter
AS365N3+ EIS in Mar,2014
AS365N3+ EIS in 1Q,2015
AW139 EIS in Jan,2014 AW139
AS365N3+
AS365N3+
Why AS365N3+ ...? ８All Nippon Helicopter
KEY FACTORS for selection of new aircraft
Performance
Customer Needs
Commonality / Similarity with AS365N2
�No comment
�Rotorcraft
�Parts
AS365N3+�Cost(Initial/Recurring)�Support & service
�System�Pilot/Mechanic license
Thank you for listening!
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EDB ROOM Training and fleet safety J.M. Pouradier: VP Fleet Safety M. Debrand: ESEA Sales Manager, Simulator TrainingJ.B. Saintagne: Verspiren commercial director
TDB ROOMLogistics, Support and Services A. Colasante: Asia Pacific Services Promotion Manager B. Bagarre: Asia Pacific Services Promotion ManagerJ.Giorda: ESEA Key Account Manager
PRESS ROOMTechnical supportJ.P. Faucon: Dauphin Product Support ManagerA. Yee: Dauphin Product support Manager
GPO ROOMProduct PolicyE. Tresamini: Products Promotion ManagerA. Gensolen: Marketing Product Manager Dauphin programmeJussi Hoikka: ESEA Sales Manager
Workshops content – Basement 1
WORKSHOP – TRAINING & FLEET SAFETY
Jean-Marc Pouradier – VP Fleet SafetyMathieu Debrand – ESEA Training ManagerJean-Baptiste Saintagne – Verspieren
Singapore - October 5th & 6th, 2012
Dauphin Family Accident Causes Breakdown (2002 – 2011 period)
Worldwide Asia
A Call for Action by Helicopters Owners
We can help youMore during workshops
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Four main improvement areas
• SMS
• Training
• Use of Systems & Technology
• AFCS, NVG, ACAS, HTAWS, etc…
• cockpit and image recorder, HFDM, HUMS etc…
• Strict adherence to maintenance procedures
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EC ChileHelibras
EMSA
AEC
ESAL
UTair
AA
ESEA
ECM
EC China
EC Japan
ECL
Type/recurrent training centres
Ab initio training centres
Simulators
Simulator projects
ETS
HelisimHFTS
HtaliaECE
ECDEC UK
• 23 Eurocopter approved Training Centres around the worl d
• 20 Simulators (+16 since 2008)
Worldwide Training DeploymentCustomer Proximity to Improve Safety
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Training Facilities
Training Offer
• Pilot Courses
• Technician Courses
• Helicopter Landing Officer (HLO) Training
New EASA Regulation for Technician Type Rating
Eurocopter Training Services, France
“The vertical lift to excellence”
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Training Facilities
AS365 N3/N3+ Full Flight Simulator (FFS)
• Main Features
• Cockpit Configurations
• Visual Database
Training Offer & Recommendation
ESEA Training Centre, Singapore
“Flight Safety is our Top Priority”
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Sign up for a recurrent training program with Eurocopter and
benefit from preferential conditions for insurance premiums
A comprehensive offer full of advantages
• Improve flight safety
• Customized simulator and
in-flight training courses
• Discount covering fully or partially
your recurrent training costs
• Decrease insurance premium costs
and therefore operating costs
Eurocopter / S.A.M.M. VerspierenPartnership
Using our Partnership as a Key Lever
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Eurocopter Logistics and Support & Services
Bernard Bagarre: Asia Pacific Customer Support Centre ManagerAlain Colasante: Asia Pacific Services Promotion Manager
Eurocopter Logistics distribution network
Logistics hubs Europe
A responsive logistics organization• A structured and efficient distribution network to provide a first-class service in an
ever-evolving environment.• Three major logistics platforms aimed to have the required spare parts available
at your premises within the shortest time.
Logistics hub Hong KongLogistics hub Dallas
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Support & Services
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Additional Services
• In addition to the contract
• Possible from a/c delivery or later, upon request
• Customized to operational need
SUPPORT SERVICES
On top of the Eurocopter SUPPORT you benefit from through the acquisition of your helicopter…
… Discover a WORLD OF SERVICESthat are customized to your operational needs
Aircraft Contract
• Support activities in the frame of the purchase of the aircraft
• Detail in the Standard Conditions of Sales
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Technical Support
Jean-Pierre Faucon: Dauphin Product Support Manager
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Technical Support
�Dauphin Fleet Status.
�TGB Modification Status.
�MGB Modification Status.
�Horizontal Stabilizer Modification Status.
�EC 155/365/565 Maintenance Improvement.
�Free Discussion and Presentation on Participating Customers Demands.
Product Policy
Aurélie Gensolen: Marketing Product Manager – Dauphin ProgramEric Trésamini: Products Promotion Manager
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Product Policy
Dauphin Family through the years:
� History
� AS365 N3 � AS365 N3+
� EC155 B � EC155 B1
� AS565 MB � AS565 MBe
AS365 N3+ presentation
AS565 MBe presentation
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Commercial Policy: Sales Booster
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Delivery dates
EXW MA J A S O N D J F M A M J J A S O N D J F
N3+ Standard VIP May 2013
N3+ Standard Corporate November 2013
N3+ Standard Offshore September 2013
N3+ Standard Public Services Feb 2014
B1 Standard Offshore September 2013
B1 Standard VIP October 2013
20132012 2014
Thanks to standardization policy, an aggressive commercial action plan has been launched:
- Improve price competitiveness in € and in $- Improve aircraft delivery lead time
Helicopters currently available on a 1st come/1st served basis
