Welcome to CDW•G

Microsoft Select Contract

“How may we assist you?”

Introductions

• Julie Smith, Business Development• Brendan Sullivan, Sales Manager• Giovanni Savaglio, Outside Sales Representative• Christian Bedard, Inside Sales Manager• Jim Kotek, Select Administrator

Philosophies• The CDW Circle of Service

Philosophy: the customer is at the center of everything we do • Our customers are

our ultimate employers

• It’s only good if it is win/win

Who is CDW?

• Business-to-business Source of Brand Name Technology Solutions

• No. 1 Direct Marketer of Brand Name Microcomputer Products in the World

• Corporate Office and Distribution Center in Vernon Hills, IL

• 2,700 Employees and One of the “100 Best Companies to Work for in America”

• 2000 Sales in Excess of $3.8 Billion• $100 - $150 million of inventory stock

Who is CDW•G?• Subsidiary of CDW, Inc.• Founded in 1998• Dedicated focus to our Public Sector Customers

– State & Local– Education– Federal

How is CDW•G Different?Our GOAL is to make your day a little easier!

• CDW•G Account Management Team– Building strong, long-term business relationships– Highly trained to offer custom technology solutions, specific to your business

needs– Continuous training in technology and services to better serve you

• Specialized Knowledge– Volume Software Licensing (VSL)– Bandwidth and telephony– Technology Services– InterNetworking Design Group (IDG)

• Free 24 x 7 Telephone Technical Support for the Life of Products Purchased

– Over 80 certified technicians on staff– Hold time is under one minute– Certifications include: CCNA, MCSE, CNA, CNE, HP Star, Compaq ASE and

MACE, MCNE, IBM PSE, Citrix, Linux and more

Platinum Page Offering www.cdwg.com/state/wi

• Dedicated State of Wisconsin Platinum Page– Contract Pricing– On-line Ordering– Order Tracking– Order History– Purchase Authorization Capability– Discounts on Peripherals

What is to come next?

• Understanding your specific needs!– Meeting with Agencies

• Important Information– Handout’s