Welcome to Barcelona!

Sunday Agenda

09:00 – 10:00 Newbie Meeting – Heart of the Matter10:00 – 10:15 Break 10:15 – 11:45 Prospecting, Qualifying & Overcoming

Objectives12:00 – 13:30 Lunch (All)

Heart of the Matter

Break sponsored by our hosts:

Prospecting, Qualifying & Overcoming Objections

Break for Lunch

General Session – Sunday Welcome!

Sunday Agenda

13:30 – 15:30 General Session16:00 Hotel Activities

Bamboo Lounge of Explore Spa (bathing suit recommended)

20:15 Reception/DinnerMeridien Hub – Nice Dress

Introductions

Ice Breaker

GC Update

Prospecting – Oriel Mitchell

Thank you to our hosts at

Monday Agenda

Make sure your bags are packed

07:30 – 08:45 Breakfast – D.O. RestaurantIn meeting room by 09:30 09:30 – 10:45 Negotiating Contracts in a

Changing Market10:15 – 10:30 Break10:45 – 12:00 GC Distinctions

Working the showTeaming TestimonialTown Hall Discussion

See you in the Bamboo Lounge of the Explore Spa

by Le Meridien by 16:00!

Bathing Suit Recommended

General Session – Monday Welcome!

Negotiating Contracts in a Changing Market

Break sponsored by our hosts:

Global Cynergies Value Discipline & Distinctions

Working the “Show”

EIBTM Reminders

• Be prepared • Be on time• Be professional• Maximize your time • Remember you are part of a

“global” network and represent business opportunities from all over the world!

The Numb3rs

The Numb3rs

Year over Year ComparisonComparison EIBTM-11 EIBTM-12

Projected for year/actual 60,000 (50,000) 95,000 (70,000 YTD)

Contracted Destinations 290 450

Contracted Countries 54 65+

Contracted Unique Venues 600+ 950+

Contracted Brands/Chains 161/113 205/145

Average Program RN 105 154

Average Stay (RN) 2.9 3.5

Average Rate ($/€/£) ($167/€151/£154) ($144/€185/£168)

Avg days booked to consume 119 205

% programs consume within 55% 49% 90 days of booking

Brand & Destination Share (RN)

14%

10%

9%

8%

6%6%

5%

5%

5%3%

29%INDEPENDENTSHILTONMARRIOTTACCORSTARWOODHYATTIHGCAESAR'S CARLSON REZIDORSANA HOTELSOTHER CHAINS

15%

10%

10%

8%

7%

50%

INDEPENDENTSHILTONMARRIOTTACCORSTARWOODOTHER CHAINS

Top 10 DestinationsLisbonOntario, CA USALas VegasTorinoAtlantaJacksonvilleMinneapolisSydneyLondonRome

Teaming Testimonial

• Oriel Mitchell• Claire Hutton• Guillaume Grannec

Town Hall Discussion

Housekeeping - EIBTM

Monday14:00 Transfer to H10 Marina

Meet in Lobby19:30 EIBTM Reception - Optional

Majestic Hotel & Spa (Coaches available from H10 to Majestic Hotel for evening event)

Housekeeping - EIBTM

Tuesday08:00 & 09:00 Bus transfer to EIBTM10:00 – 18:00 EIBTM10:00 – 18:00 Pat one on ones –

Hosted Buyer Lounge19:00 Starwood Event (per RSVP)20:00 CHI Event (per RSVP)

GeneralPlease be on time for your appointments

Housekeeping - EIBTM

Wednesday08:00 & 09:00 Bus transfer to EIBTM10:00 – 18:00 EIBTM10:00 – 18:00 Pat one on ones –

Hosted Buyer Lounge19:30 Non-hosted casual dinner

GeneralPlease be on time for your appointments

Lunch: Thank you to our hosts at