welcome to auto care insider 99

welcome to auto care insider 99The Auto Care Association is pleased to

present volume 99 of Auto Care Insider.

This issue details the association’s widespread

recognition and awards programs, and includes

the 2015 AAPEX By the Numbers Report.

www.autocare.org

AUTO CARE

VOLUME

99

awarding excellence

insider

AUTO CARE

VOLUME

FEAT

UR

ES

The editorial staff of Auto Care Insider is always looking for ideas for news and features about the industry. If you have any suggestions, please contact Rich White at 301.654.6664 or email [email protected].

4

AWARDING EXCELLENCE From outstanding companies to their dynamic employees, the members of the auto care industry are doing great things. The Auto Care Association is proud to recognize this greatness with a variety of awards and distinctions for a myriad of accomplishments. Insider applauds this industry excellence, and provides details of the distinct honors bestowed by the association.

AAPEX BY THE NUMBERS AAPEX 2015, held in November in Las Vegas, featured an all-new look and many new programs to keep attendees ahead of the curve in today’s high tech and ever-changing industry. So what was at AAPEX that met or exceeded the expectations of 93 percent of attendees in a post-show survey? The AAPEX By the Numbers Report breaks it all down.

8

99

tiny.cc/autocareorg_linkedin /autocareorg /autocareorg (tweet to @autocareorg) /autocareorg

DEPARTMENTS

AUTO CARE INSIDER | VOL. 99 1

PHONE 301.654.6664

FAX 301.654.3299

EMAIL [email protected]

WEB WWW.AUTOCARE.ORG

TO SUBSCRIBE TO AUTO CARE INSIDER, SUBSCRIPTION CHANGE OF ADDRESS OR OTHER CIRCULATION MATTERS, CALL AUTO CARE HEADQUARTERS.

MAIL EDITORIAL NEWS AND CORRESPONDENCE TO AUTO CARE INSIDER, C/O AUTO CARE ASSOCIATION 7101 WISCONSIN AVENUE, SUITE 1300 BETHESDA, MD 20814-3415.

(ISSN # 1526-4475) IS PUBLISHED BI-MONTHLY BY THE AUTO CARE ASSOCIATION WITH EDITORIAL OFFICES AT 7101 WISCONSIN AVENUE, SUITE 1300, BETHESDA, MD 20814-3415.

POSTMASTER: SEND ADDRESS CHANGES TO 7101 WISCONSIN AVENUE, SUITE 1300 BETHESDA, MD 20814-3415.

© 2016 AUTO CARE ASSOCIATION. ALL RIGHTS RESERVED. THIS MATERIAL MAY BE REPRINTED ONLY WITH THE EXPRESSED WRITTEN PERMISSION OF AUTO CARE ASSOCIATION. PRINTING AND CHARGING A FEE FOR REPRINTS OF SUCH ARTICLES ARE STRICTLY PROHIBITED.

AUTO CARE INSIDER

PRESIDENT & CEO

BILL HANVEY [email protected]

PUBLISHER

RICHARD WHITE [email protected]

SENIOR GRAPHIC DESIGNER

TOM HO [email protected]

COMMUNICATIONS MANAGER

GINA LEMON [email protected]

CONTRIBUTING EDITOR

JENNIFER ORTIZ

16

DID YOU KNOW?

The U.S. auto care industry was a $342.5 billion industry in 2015 and is projected to reach $394 billion in 2019.

Source: Digital Auto Care Factbook 2017

02 / PRESIDENT’S MESSAGEA note from Bill Hanvey

03 / ASSOCIATION NEWSTwo career resources

12 / ASSOCIATION NEWSYANG Legislative Conference

13 / ASSOCIATION NEWSThe State of Auto Care

14 / INDUSTRY NEWSBCCA: Join the movement

15 / INDUSTRY NEWSPamela Gatto

16 / GOVERNMENT AFFAIRSCopper-free brakes

18 / IMPACT AWARDSRon Aparicio

19 / MARKET INTELLIGENCETracking industry trends

20 / MEET-A-STAFFERPaul Fiore


12

2 AUTO CARE INSIDER | VOL. 99

PRESIDENT’SMESSAGE

BILL HANVEY Auto Care Association President & CEO

We are pleased to devote our cover feature story to the association’s programs that recognize the outstanding individuals and companies doing amazing things in the auto care industry.

IS there such a thing as giving too many awards and recognitions? I don’t think so. Neither do these famous persons.

“People work for money but go the extra mile for recognition, praise and reward.” – Dale Carnegie

“In the arena of human life the honors and rewards fall to those who show their good qualities in action.” – Aristotle

“Don’t worry when you are not recognized, but strive to be worthy of recognition.” – Abraham Lincoln

We are pleased to devote our cover feature story to the association’s programs that recognize the outstanding individuals and companies doing amazing things in the auto care industry. Public recognition is proven to lead to increased customer and employee loyalty and serves to inspire greatness and innovation. I recently read on Entrepreneur.com that the reason 81 percent of employees quit their jobs is because they don’t receive enough recognition. The concepts of recognition and praise are two critical components for creating positive emotions in organizations, according to Gallup in their survey of more than 4 million employees worldwide on this topic. Their latest analysis, which includes more than 10,000 business units and over 30 industries, has found that individuals who receive regular recognition and praise:

� Increase their individual productivity,

� Increase engagement among their colleagues,

� Are more likely to stay with their organization,

� Receive higher loyalty and satisfaction scores from customers, and

� Have better safety records and fewer accidents on the job.

We are trying to do our part by providing opportunities to help our members bring much-deserved recognition to their organization and their employees.

SALUTING OUR INDUSTRY ALL-STARS


DYNAMIC DUO

ASSOCIATIONNEWS

Auto Care Careers Recruitment Guide

The Auto Care Careers Recruitment Guide is a comprehensive resource

tool with best practices for companies in the auto care industry looking to

hire and retain new talent. The guide is divided by audience segment, including

millennials, recent graduates, career and technical education students and

military veterans. Each section includes extensive background research for

engaging that audience with information on what each audience is looking

for in their career, relevant data and successful case studies. The guide

features 61 pages full of sample messaging and language, digital and

social recruiting tactics and processes to help strengthen retention efforts.

As part of its variety of future-focused industry recruitment resources, the Auto Care Association Job and Career Development Program is proud to offer two one-of-a-kind resources that were created specifically to help the auto care industry find the best and brightest future employees for your company.

For more information, visit www.autocarecareers.org.

Online Industry Job BoardThe Industry Job Board, an easy-to-use resource for both applicants and employers, is designed to be a central hub where auto care job seekers and job creators connect. The job board currently hosts hundreds of positions available today in marketing, finance, legal, H.R., information technology, logistics, sales, international trade, facility management, technicians and hundreds of other career specialties in the auto care industry. Since its launch in August 2015, the board has featured nearly 2000 jobs, and is powered by the support of partners including SEMA, Babcox Media, CAWA, ASA, AAAS and HDA Truck Pride.

AWARDINGEXCELLENCE


Automotive Warehouse Distributors Association (AWDA) Awards

Presented at AAPEX in Las Vegas in November.

SEGMENT COMMUNITIES

ACPN Catalog AwardsRecognize the best examples of paper catalog, web catalog and mobile catalog applications, as well as the best examples of electronic management and distribution practices, awarded at the ACPN Knowledge Exchange Conference each spring.

Art Fisher Memorial Scholarship Award

Presented annually in memory of former AWDA Chairman Art Fisher, recognizes a company or individual for their leadership and commitment to education and training.

AWDA Pursuit of Excellence Award

Established in 1983, presented annually to AWDA member companies or employees in recognition of excellence in business performance and the setting of high standards.

AWDA Martin Fromm Lifetime Achievement Award

Presented as earned, recognizes individuals who have, over the course of many years, distinguished themselves through their unselfish commitment to, and high level of performance within, the auto care industry.

AWDA Jack Creamer Automotive Leader of the Year Award

Given annually in memory of former AWDA President Jack Creamer and perceived as the industry’s highest honor, recognizes a very significant individual who contributed in a unique and monumental way while employed in the auto care industry.

Auto Care Association

members represent

the best of the auto

care industry, and

the association takes

pride in recognizing

its dynamic members’

valuable contributions

to keeping the

industry on the road.

From educators to

innovators, rookies

to veterans, the Auto

Care Association

presents a variety

of awards each

year to honor the

standout people and

businesses that are

the best of the best.

www.autocare.org 5

SEGMENT COMMUNITIES

Import Vehicle Community Awards

Presented annually at AAPEX in Las Vegas in November.

Hall of Fame

Honors outstanding individuals in the import automotive industry whose creativity, dignity, integrity, industriousness and accomplishments have enhanced the stature of, and significantly contributed to, the import industry segment and its overall growth and progress.

Lifetime Industry Achievement

Honors individuals whose outstanding performance, integrity, dignity and conscientious approach to business affairs in the import automotive industry are demonstrated as a matter of routine.

Peter Klotz Person of the Year

Honors an individual for his or her outstanding contributions to the industry and to the Import Vehicle Community during the past 12-month period preceding the selection of the current year’s award recipient.

Young Executive of the Year

Honors an outstanding young executive under the age of 40, in the import automotive industry for his/her dedication, enthusiasm and accomplishments.

Import Vehicle Community Import Product and Marketing Awards

Presented annually at AAPEX in Las Vegas in November. The Import Vehicle Community Import Product and Marketing Awards Program is open to entries from all AAPEX exhibitors and provides awards in 10 categories.

Upholstery and Trim International Awards

Awarded at the Upholstery and Trim International Convention each fall.

Lifetime Achievement Award

Recognizes a veteran of the trim industry, who has contributed to the industry as a mentor, innovator or convention supporter and possesses the highest level of personal integrity.

Upholstery and Trim International Hall of Fame Award

Recognizes pillars of the trim industry, retired or deceased, who have contributed to the industry as a whole through committee service, convention attendance and/or sponsorship of convention events, and possesses the highest standard of business integrity.


FUTURE LEADERS

YANG Leadership 2.0 ScholarshipOffers a scholarship of $6,250 to one deserving young auto care professional to attend the highly-acclaimed University of the Aftermarket’s Leadership 2.0 program each spring.

Impact AwardsRecognizes four people under the age of 40 who have made remarkable contributions within the auto care industry. Awarded annually during AAPEX in Las Vegas in November.

Auto Care Career and Education Award (ACE)Formerly the Head of the Class Award, recognizes companies dedicated to investing in the growth of their employees’ knowledge and skills and offering professional development and career opportunities. Awarded annually at Fall Leadership Days.

Mort Schwartz Excellence in Education AwardRecognizes an individual, company or education provider that best advances the concepts and programs for education/training or continuing education in the North American auto care industry. Awarded annually at Fall Leadership Days.

EDUCATION

TECHNOLOGY

TECHNICIANS

World Class TechniciansThe association and the National Institute for Automotive Excellence (ASE) work together to recognize professional technicians who concurrently hold ASE certification in 22 specialty areas by Dec. 31 of the previous year. Awarded annually each spring.

Telematics ChallengeCo-sponsored with the Equipment and Tool Institute (ETI), honors the product or solution that best serves the interests of independent automotive service retailers, and that protects the right of consumers to choose where the information from their vehicle and their driving behavior is sent. Awarded annually at AAPEX in Las Vegas in November.

telematicschallengeAFTERMARKET

2016

For full criteria, nomination details, past winners and due dates, visit www.autocare.org.

www.autocare.org 7


AAPEX 2015: BY THE NUMBERS

24 Of 25 Of World's Largest

Auto Chains2

11 Top Program Groups2

26 Official International Buying

Delegations

45,116 Targeted Buyers1

2,200+ Exhibitors

BuyerSatisfaction

Rate

1AAPEX and SEMA combined. Based on registration in the AAPEX target principal business classifications.2Astermarket Business World Top 25 Auto Chain Report.

93%

2015 AAPEX Report | aapexshow.com

With an all-new look, brand and feel, significant attendance increases in several target buyer categories and impressive numbers across the board, AAPEX 2015 finished WAY ahead of the curve. All the facts and figures about this record-breaking event are broken down in the 2015 AAPEX By the Numbers Report.

www.aapexshow.com

www.autocare.org 9

BUYING POWER

OTHER

$50M+

$10M-$50M

$5M-$10M

$1M-$5M

54%

Over Half Had Annual Sales Of Over $1 Million

OTHER

INFLUENCEBUYING

DECISIONS

MAKE BUYING DECISIONS

80%

RANK COMPANY 1 AutoZone Inc. 2 Advance Auto Parts 3 O'Reilly Automotive Inc. 4 Genuine Parts Company 5 Pep Boys 6 Fisher Auto Parts 7 Uni-Select Inc. 8 Replacement Parts Inc. 9 Automotive Parts Headquarters 10 Hahn Automotive Warehouse 11 XL Parts 12 Arnold Motor Supply 13 SAE Warehouse Inc. 14 Auto Tire & Parts NAPA 15 Arnold Oil Company 15 Bond Auto Parts 17 The Parts House 18 Automotive Supply Associates 19 Bennett Auto Supply 21 Car Parts Warehouse 22 ABC Auto Parts 23 Hedahls Auto Plus 24 Brooks Auto Parts 25 Knecht’s Auto Parts

OVER $40 BILLION IN COMBINED SALES

18,882 STORES REPRESENTED

24 of 25 world's largest auto chains2

Global Presence

11program groups representing:2

150+50-14911-49

2-10

147%

47% Had Two Or More Outlets

OFFICIAL INTERNATIONAL BUYING DELEGATIONS

26 BUYING DELEGATES806 COUNTRIES

TOTAL1148 INTERNATIONAL BUYERS TOTAL118,041

1AAPEX and SEMA combined. Based on registration in the AAPEX target principal business classifications.2Astermarket Business World Top 25 Auto Chain Report.

4 In 5 Make Or Influence Buying Decisions

PROGRAM GROUPSAAM Group/AAM USA, Inc.Astermarket Auto Parts AllianceAIM/Uni-SelectAutomotive Distribution Network Automotive Parts AssociatesCARQUEST Auto PartsEngine Pro/Engine Parts Group Inc.Federated Auto Parts DistributionNational Automotive Parts AssociationNational Pronto AssociationTruStar Inc.

1,405 MEMBER-OWNED WAREHOUSES

22,000+SERVICE CENTERS

22,000+JOBBER STORES

1,390 WDMEMBERS

www.aapexshow.com


NOT MET

NO OPINION

MET

EXCEEDED

93%

0 2 4 6

HOURS ON SHOW FLOOR

8 10 12

INDUSTRY

AAPEX 2015 11.19.5

14% SUPPORT STAFF

15% TECHNICIAN/CRAFTSMAN/SKILLED TRADE

25% MANAGEMENT

11% EXECUTIVE

3% CHIEF OFFICER

31% PRESIDENT/OWNER

Reason For Attending

20%

51%

11%

18%

FINDING NEW PRODUCTS

FINDING NEW SUPPLIERS

NETWORKING

DIVERSIFYINGSERVICE

OFFERINGS

Job Function

By State2 By Country2

said AAPEX 2015 met or exceeded expectations

9 in 10hours spent on show floor than industry benchmark1

17% more

1Exhibitor Surveys, Inc.2AAPEX and SEMA combined. Based on registration in the AAPEX target principal business classifications.

BUYING POWER

www.aapexshow.com

www.autocare.org 11

NOT MET

NO OPINION

MET

EXCEEDED

87%

FRONT OF COUNTERAccessories: ExteriorAccessories: InteriorAir FreshenersAntifreeze/CoolantBatteries/Battery AccessoriesBody RepairCar Care AccessoriesCargo ManagementElectricalFiltersFluid Management & AccessoriesGreases & LubesHand CareLighting: AutomotiveMotor OilPaint/CoatingsPerformance ChemicalsRefrigerants & AccessoriesRemanufactured Parts & ComponentsRemote DiagnosticsSealants/Adhesives/CompoundsShop Equipment(Light Duty)Spark PlugsTapeTire & Wheel AccessoriesTowing & HitchTransmission FluidWasher FluidsWipers

PRODUCTS & SERVICESBusiness Products & ServicesConsumer Products & Services

HARD PARTS/FIT & FUNCTIONApplication ElectricalBatteriesBrakesClimate ControlCoolingDrivelineEmission Control/Air ManagementEngine Parts/ComponentsExhaust SystemFuel SystemGasketsIgnition SystemRotating Electrical - (Charging/Starting)SteeringSuspensionWiper Components

TOOLS & EQUIPMENTHand ToolsPower ToolsShop EquipmentShop SuppliesTool & Show StorageVehicle Systems Tools & Equipment

TECHNOLOGYOther: Augmented RealityOther: Big DataProcess: 3D PrintingProcess: Automated WarehousesProcess: RoboticsVehicle: Autonomous VehiclesVehicle: Connected CarVehicle: Remote DiagnosticsVehicle: Telematics

said AAPEX 2015 met or exceeded expectations

Nearly 9 in 10

20+

16-20

11-15

6-10

2-5

1ST YEAR

YEARS EXHIBITING AT AAPEX

More than 1 in 3 have been exhibiting with AAPEX for over 10 years

36% at 10+ years

OTHER

INDEPENDENT INSTALLER

INSTALLER CHAINS

PRIVATE BRANDS

PROGRAM GROUPS

MASS MERCHANDISERS

INDEPENDENT WDs

DEALERS

RETAILERS

Reason For Exhibiting

Product Categories

Sales Channels

PROMOTE BRAND

GENERATE SALES

GLOBAL BUSINESS DEVELOPMENT

24%

28%

5%

30%

14%

SHOWCASENEW PRODUCTS

NETWORKING

EXHIBITOR PROFILE

www.aapexshow.com

TELL (Y)OUR STORYINAUGURAL YANG LEGISLATIVE CONFERENCE

On June 13-14, 2016, the Young Auto Care Network Group (YANG) is hosting the first-ever YANG Legislative Conference in Washington, D.C.

Monday, June 13

3 p.m. – 4 p.m. ISSUE BRIEFING

4 p.m. – 5 p.m. GUEST SPEAKER: SHEREE ANNE KELLY, PUBLIC AFFAIRS COUNCIL

5 p.m. – 6 p.m. LEGISLATIVE MEETING ROLE PLAY

6 p.m. – 7:30 p.m. RECEPTION

7:30 p.m. – 9:30 p.m. DINNER @ FOOD, WINE & COMPANY

Tuesday, June 14

8 a.m. – 12 p.m. CAPITOL HILL MEETINGS

12 p.m. – 1 p.m. LUNCH ON CAPITOL HILL GUEST SPEAKER: CONGRESSMAN SCOTT PERRY (R-PA)

1 p.m. – 4 p.m. CAPITOL HILL MEETINGS

ASSOCIATIONNEWS

Visit www.autocare.org/yanglegislative for more information. Don’t miss full coverage of the event in the next issue of Auto Care Insider.

Let’s support the next generation of industry leaders as they share our collective story with the nation’s elected officials. Below is a glimpse at the event agenda.



30

international your association

From a prestigious government-awarded export grant, to multiple international trade missions, to a committee dedicated to trade policy and promotion, the association’s international program is going global at a record pace.[

$300,000in federal award

The Auto Care Association was awarded $300,000

from the International Trade Administration’s (ITA)

Market Development Cooperator Program (MDCP)

to help the automotive industry produce exports

to Chile, Colombia, Costa Rica, El Salvador,

Guatemala, Honduras, Nicaragua and Peru.

In addition to updating international

trade resources and other offerings

on the website, the association

also introduced an interactive

international activities map to

showcase its international activities

on behalf of its members. The association created the new International

Trade Committee, which serves as the

principal advisory committee on the

association’s trade policy and trade promotion

initiatives impacting the auto care industry.www.autocare.org/aroundtheworld

ASSOCIATIONNEWS

The Auto Care Association

has released its new “The

State of Auto Care: Your

Industry, Your Association”

report. This 60-page

publication profiles the auto

care industry, focusing on

key impactful issues, while

sharing the association’s

programs, initiatives and

solutions designed to

address the industry issues.

16

The expectations of the motoring public have changed. The connected consumer is now demanding that communications connectivity extends to their vehicles, and these emerging telematics technologies are poised to have a profound impact on the auto care industry.

telematics your industry

From the automotive perspective, telematics refers to automobile systems that allow or facilitate the transmission of computerized information or data.

250MBy 2020, experts predict that there will be more than 250 million connected vehicles, and 75 percent of them will have dynamic two-way communication.

with dynamic two-way communication75%

connectedvehicles

NOW AVAILABLE

Visit www.autocare.org/stateoftheindustry.


THE “Be Car Care Aware” consumer education campaign, conducted by the Car Care Council, promotes the benefits of regular vehicle service and repair. With billions of dollars of unperformed vehicle maintenance on the line, encouraging motorists to keep their vehicles longer through routine auto care is a win-win for motorists and our industry. Industry members can help “pump up the volume” by encouraging motorists to maintain their vehicles for safety, dependability and

pride of ownership and keeping employees, customers and other auto care professionals informed. It’s easy to participate. By simply integrating “Be Car Care Aware” messaging into your company’s day-to-day communications, you can join the movement and become an active auto care advocate. Let’s take your website as an example. Why not add a “We Support Be Car Care Aware” logo with a link to www.carcare.org? Articles, infographics and other images like those promoting

National Car Care Month and Fall Car Care Month can be easily downloaded and posted to your website. Is your company active on social media? Visit the council on Facebook, Twitter, Pinterest and Instagram to share and retweet news, videos and other helpful information such as #MaintenanceMondays tips. Are your colleagues and employees actively maintaining their own vehicles? Why not provide each of them with the council’s popular 80-page Car Care Guide and encourage them to sign up for the free personalized service schedule and email reminder service on the council’s website? Do you have customers that would like to drive more traffic to their shops and stores? Encourage them to sign up for the monthly e-Brief and share the link to the council’s Industry Tool Box. They will find helpful information about how to conduct a business-building car care event in their local community. Have questions about the “Be Car Care Aware” campaign and how you can get involved? Visit www.carcare.org or contact the Car Care Council at [email protected] or 240-333-1088.

Follow the Car Care Council

facebook.com/carcarecouncil

twitter.com/carcarecouncil

pinterest.com/carcarecouncil

instagram.com/carcarecouncil

YouTube.com/CarCareTips

INDUSTRYNEWS

“BE CAR CARE AWARE” – JOIN THE MOVEMENT


FEMALE SERVICE SHOP OWNER OF THE YEAR

INDUSTRYNEWS

PRESIDENT AND OWNER, GATTO’S TIRES AND AUTO SERVICE

YEARS IN THE INDUSTRY: 43

PHONE: 321-676-2710

EMAIL: [email protected]

WORDS TO LIVE BY:

“We don’t sell tires and automotive service. We sell safety and peace of mind.”

PAMELA GATTO

IN recognition of her long-term involvement and inspiration to women in the auto care industry, Pamela Gatto, president and owner, Gatto’s Tires and Auto Service, was named the 2015 Car Care Council Women’s Board Female Shop Owner of the Year. “I am honored. I’m always surprised when someone thinks I have something to offer to others in the industry,” said Gatto. Gatto got her start in the industry under the tutelage of her father who founded the family business. “My dad asked me to help him for two weeks so he wouldn’t have to hire in haste, and we found that we loved working together,” said Gatto. Gatto became president in 1994 and now Gatto’s Tires and Auto Service has six locations in Brevard County, Fla. In 1997, Gatto made history as the first female president of the Tire Association of North America, now the Tire Industry Association. She is also one of only three women inducted into the Tire Industry Hall of Fame, and her shop was honored as Tire Review Magazine’s Top Shop Award in 2007.

Gatto is equally recognized for her dedication to community involvement, most recently winning the 2014 Central Florida Humanitarian award. She is highly involved in many organizations including serving as chairman of the Brevard Workforce Development Board, Brevard Health Alliance and the Holmes Regional Medical Center. She has also served as president of the Junior League of South Brevard and the Brevard Museum of Art and Science Board. “We have a few big issues facing the auto care industry today,” said Gatto. “Technological advances on vehicles, proliferation of tire sizes and types, lack of qualified workforce and too much competition affect us all.” “Pamela is an inspiration to me and the many female shop owners across the country,” said Amy Mattinat, president, Car Care Council Women’s Board and owner, Auto Craftsmen, Montpelier, Vt. “This award is truly a well-deserved tribute to her leadership abilities and commitment to the advancement of women within the auto care and tire industry.”

FEMALE SERVICE SHOP OWNEROF THE YEAR

http://gattos.com/

16 AUTO CARE INSIDER | VOL. 9916 AUTO CARE INSIDER | VOL. 99

GOVERNMENTAFFAIRS

UPDATE: COPPER-FREE BRAKES

IN 2015, the Auto Care Association signed a national memorandum of understanding (MOU) to signal that the industry was willing to move toward replacement brake pads that virtually eliminate copper and other elements. States like Washington and California had already enacted laws to phase out copper and the industry wanted to avoid a state patchwork of laws that could gridlock brake sales. By basing the MOU on the law passed in Washington state in 2010, manufacturers were able to transition the work they had done for mandatory compliance into a national, voluntary program. Now that the MOU is experiencing its one-year anniversary, it is time to check in with what has changed for replacement brake pads across the supply chain and what is still yet to come.

Washington Status The Washington law requires manufacturers to reduce several friction elements in brakes, not just copper. The law specifically requires that items such as asbestos must be at levels so low, they are nearly zero. While asbestos had already been eliminated in most replacement brake pads, the new law meant that manufacturers

had to reformulate, test and register compliant products with a third party. That program has been successful to this point in the sense that, according to Brake Manufacturers Council (BMC) President, Walt Britland, “Over 5,400 product identities have been registered with the program registrar, NSF International. All BMC members engaged in the manufacture of friction products are among the 117 companies worldwide who have registered their products thus far.” With that stage behind the industry, brake manufacturers are now focusing on the next stages of testing and reformulation aimed at meeting future reduction requirements for copper. Under the Washington law, copper must be reduced to 5 percent by 2021 and could be required to be reduced to .5 percent by 2025.

California Status While Washington took the first steps in creating elemental reductions in brake pads, California has been much slower to act. Having already passed a law that differs from Washington state, in deadlines and reporting

Under the Washington law, copper must be reduced to 5 percent by 2021 and could be required to be reduced to .5 percent by 2025.

requirements only, California just recently released the draft the regulatory rules that will outline enforcement of their law. The year 2016 is expected to be when manufacturers, retailers and installers finally know exactly what will be expected of them.

The Future of Copper The most significant changes for brake friction materials are likely to face the industry when California

and likely Washington state will impose a .5 percent copper content limit in 2025. Manufacturers are seeking new friction materials that replace copper, but at this point it is unknown what that solution will be. Even given the challenge of costly research and reformulation to meet these future requirements, Britland sees the MOU as a positive for the industry. “The memorandum of understanding (MOU) serves a great purpose for both the automotive industry and the states in which we operate.” For more information, contact Sheila Andrews at [email protected], or call 301-654-6664.

What to Look for on a Compliant Brake Pad

� The LeafMark logo was developed to indicate compliance with new greener materials laws. Look for the image on brake pad packaging now.

� Product Edge Codes have and will change. To comply with Washington, the standard for these manufacturer-required markings was updated in 2012. SAE J866 now includes a letter and date indicator for copper content:

A: copper content greater than 5.0%

B: copper content greater than 0.5% up to 5.0%

N: less than 0.5% copper content These codes are being used sparingly now, but when future requirements for reduced copper content become active, they will be common on all compliant brakes nationwide.

www.autocare.org 17


IMPACTAWARDS


DIRECTOR OF SALES-WEST, MEVOTECH

YEARS IN THE INDUSTRY: 12

PHONE: 714-585-6359


WORDS TO LIVE BY:

“No one cares how much you know…until they know how much you care.”

- Theodore Roosevelt

RON APARICIO

BATTING A THOUSAND FOR THE INDUSTRY

AFTER studying child development and teaching while on a baseball scholarship at California State University-Chico, Impact Award winner Ron Aparicio was “chosen” by the auto care industry. “At age 26, I was recruited by a family friend who owned an aftermarket company,” said Aparicio. “Once I got into the business and understood the opportunities and relationship dynam-ics within our industry, I was hooked.” It is these relationships that Aparicio feels are the most valu-able part of working in auto care. “In a world of email, text and instant gratification, our industry still truly values relationships,” he said. “Work-ing as partners, trusting each other, and also getting to know each other on a personal level is huge. I feel this is a key element of our industry. I have made lifelong friends and experienced things that I would have never have seen without the auto care industry.” In his current role at Mevotech, Aparicio helps guide the sales activities of the company and provides full sup-port for its team of representatives and customers. As a young professional, Aparicio looks to his customers and veteran industry leaders for inspiration. “I have always respected our cus-tomers and their time,” said Aparicio. “They are successful business owners

and have seen changes constantly in this industry. History always repeats itself, and my job was to listen and learn from the vast experience in front of me. Once I felt I understood ‘what kept that person up at night,’ I had the oppor-tunity to try and formulate a solution for them, and in turn start building a partnership. That meant insuring I was always well prepared. We only have one reputation in this industry, and I wanted to be sure to be viewed as a key supplier because of the knowl-edge I presented to the customer.” Looking toward the future, Apari-cio wants to continue learning and growing with Mevotech. “I work for an amazing company, with amaz-ing people supporting our efforts. My management role is continuing to evolve with Mevotech, and I see myself as a part of this incredible team for many years to come.” If not in the industry, Aparicio would be a teacher and high school baseball coach. But right now, this young leader will continue to devote his passion and energy to hitting home runs for auto care. “This is a great place to work, and I truly see the younger people in our industry bringing new enthusiasm and viewpoints to the industry.”

http://www.mevotech.com/


AUTO CARE ASSOCIATION MARKET INTELLIGENCE

2017 Digital Auto Care Factbook The award-winning Digital Auto Care Factbook provides a comprehensive overview of the entire auto care industry and includes many enhanced features such as downloadable charts, tables and graphs, live embedded hyperlinks and bookmarks.

Product #75065 Release Date: June 2016Member Price: Free ($350 per additional copy)Non-member Price: $1,500(Supplemental print copies are also available in bulk quantities.)

2017 Digital Auto Care Factbook & Lang Annual The only publication of its kind, this report includes the Auto Care Factbook plus the Lang Aftermarket Annual. This digital version includes data on light vehicle sales volume for 80 key aftermarket product categories, sales percentage growth, light vehicle product growth and much more.

Product #75066 Release Date: June 2016Member Price: $795 Non-member Price: $2,495

2016 Purchasing Trends Study – Tools and Equipment This updated study contains a detailed analysis of past and present purchasing decisions of professionals who utilize shop tools and equipment for automotive repair. The 2016 Purchasing Trends Study – Tools and Equipment is survey-based research directed by the Auto Care Association Tool and Equipment Committee. The publication price for members is 67 percent off the non-member price and is a digital product.

Product #75064 Release Date: May 2016Member Price: $250 Non-member Price: $750

MARKETINTELLIGENCE

For more information, visit www.autocare.org/market-intelligence.

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MEET A STAFFER


PAUL Fiore was the proud owner of a neighborhood auto repair facility for 27 years in Laurel, Md. before he began his lobbying career in Annapolis on behalf of the state service station and automotive repair association. From there, Paul went to work as a lobbyist for national groups, including the Service Station Dealers of America (SSDA) and the Tire Industry Association (TIA), where he met Aaron Lowe, senior vice president, regulatory and government affairs, Auto Care Association. “I’ve known Aaron from my lobbying career at other associations for longer than either of us cares to discuss,” he said. Now at the Auto Care Association for five years, Paul has continued his lobbying career in the association’s government affairs department, which serves as the legislative and regulatory advocate for the membership at the federal level in Congress, and with regulatory agencies like EPA and NHTSA. “I love knowing that we really do a great job of representing the varied interests of our members at a professional level they can be proud of,” Paul said. “It’s important to me that I really do look out for thousands of family-owned small businesses.” Born in Buffalo, N.Y., Paul moved with his family to Maryland when

he was 14, where he had his first exposure to life in the nation’s capital. “As a young adult in the sixties, living in the Washington, D.C. area was a fascinating experience,” Paul said. “And in the work world, I was very fortunate to participate in travel for oil company advisory councils, and was also an advisory board member for many years of the local county cultural arts center.” Today, Paul is part of the association’s government affairs department, which works on behalf of the industry every day for aftermarket-positive legislation and policies. “With the growth of our government affairs efforts comes the greater recognition of the association on Capitol Hill,” he said. As far as his role in these efforts, Paul counts his proudest professional accomplishment as “having played a small part in the final passage of the Motor Vehicle Owners’ Right to Repair Act.” Paul said his proudest personal accomplishment, however, is, “Hands down, my children and grandchildren. Such a cliché, but it’s the absolute truth.” In addition, Paul and his wife Debbi love to cook for and entertain family and friends, try to see one or two live music shows a month and “…follow the D.C. restaurant scene with the enthusiasm most people devote to sports.”

PAUL FIORE

DIRECTOR

DEPARTMENT: Government Affairs

PHONE: 301.654.6664, ext. 1036


WORDS TO LIVE BY:

“Be mindful of everything you bring to those around you.”

FROM SHOP FLOOR TO CONGRESS FLOOR

paul fiore


#AAPEX16

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UPCOMING

PRSRT STDU.S. Postage

Little Rock, ARPermit No. 529

PAID

7101 Wisconsin Avenue Suite 1300Bethesda, MD 20814

SEPTEMBER

7- 9Auto Care Association Fall Leadership Days Renaissance Hotel, Washington, D.C.

21- 24Upholstery and Trim International ConventionPointe Hilton Squaw Peak, Phoenix, Ariz.

OCTOBER

29- 31Automotive Warehouse Distributors Association (AWDA) 69th Annual Business and Education ConferenceSands Expo, Las Vegas, Nev.

NOVEMBER

1- 3AAPEXSands Expo, Las Vegas, Nev.

JUNE

10YANG Regional Meet-Up @SandestinSandestin Golf and Beach Resort, Miramar Beach, Fla.

13YANG Regional Meet-Up @Washington D.C.Villain & Saint, Bethesda, Md.

13-14YANG Legislative ConferenceWashington, D.C.

21- 24Latin America Trade Missions - GuatemalaGuatemala City, Guatemala

23YANG Regional Meet-Up @Long BeachAlltrade Tools, LLC, Calif.

JULY

27- 28Women’s Board Summer Leadership ConferenceThe Westin, Indianapolis, Ind.

Documents

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