Welcome to Anglia Ruskin University…anglia.ac.uk/~/media/Files/LSU/language-services-unit...English with us but we still require some further documents and the payment of a deposit

Language Services Unit

anglia.ac.uk/lsu

We are delighted that you have chosen to come andstudy English with us. Our Pre-arrival Guide has lots ofinformation to help you plan for your journey to ARU,including details on your offer, your visa, how to bookyour accommodation and much more.

We only ask that you read this carefully so you are fullyprepared to start your academic life with us at AngliaRuskin. It will also be a great opportunity to practice your English before you arrive.

Everyone at the Language Service Unit(LSU) looks forward to welcoming you…

Welcome to Anglia Ruskin University…

Pre-arrival Guide

LSU_Pre-Arrival Guide-2016_Layout 1 05/04/2016 16:02 Page 1

Contents

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Section 1 Admissions and Visa process

� Your Offer 2

� Visa Information 2

� Applying for your Visa 2

� Extending your Visa 3

� Class Attendance and PBSMonitoring 3

Section 2 Accommodation

� Cambridge 5

� Chelmsford 5

� Off-Campus Accommodation 5

� Host Families 6

� Booking Accommodation 6

Section 3 On-line Enrolment

� Stage 1 - On-line Registration Task 7

� Stage 2 - Enrolment 8

Section 4Finance

� Course Deposit 9

� Sponsorship 9

� Accommodation Deposit 9

� Refunds 10

� Payment of Tuition andAccommodation 10

Section 5Getting to Anglia Ruskin

� Free Airport Pick-up 11

� Public Transport 11

� Traveling to Cambridge Campus 11

� Traveling to Chelmsford Campus 13

Section 6 Travelling to the UK

� What Should I Pack? 15

� What Don’t I Need to Pack? 15

� What Must I Leave in my Hand Luggage? 15

Section 7Arriving in the UK

� Banks 16

� Supermarkets 16

� Telephoning Home 17

� Medical Centre 17

Section 8Starting your course

� Orientation 18

� Registration 18

� Police Registration 19

Section 9Pre-arrival Checklist

� Pre-arrival Checklist 21

� Important Telephone Numbers 21

Section 10Campus and City Maps

� Cambridge 22

� Chelmsford 24

1


When you apply to study for an English course with us at Anglia Ruskin there are a number of conditions you will need to meet. This section explains all of these conditions as well as the visaapplication process. We would advise that you read this section verycarefully to ensure you follow the right process so you can attend your English language course.

Once you have met all the conditions for your offer you will then beable to book your accommodation. We strongly recommend that youorganise your accommodation before you arrive in the UK.

Admissions - Your Offer When you apply to study an English Language programme at Anglia Ruskin you willinitially be made a conditional offer. This means we have a place for you to studyEnglish with us but we still require some further documents and the payment of adeposit from you. It is important that you send these documents so we can issue youwith an unconditional offer. Once you have been made an unconditional offer we willbe able to issue your CAS to enable you to apply for your visa and reserve youruniversity accommodation.

Visa InformationPre-sessional English courseIf you are an international student coming to study in the UK and have applied to do apre-sessional English course at Anglia Ruskin you will be required to enter the UKunder the Tier 4 - (General) Student immigration route.

Please note: We do not recommend that you apply for a short term study visa toenter onto a pre-sessional course. Although it may cover the length of your firstcourse, you will not be able to renew this visa or switch to Tier 4 (General) Student inthe UK and this could cause problems for transfer onto a future course.

English with University Studies (EUS)If you are applying for an EUS course you will be able to apply for a short term study visa.However if you intend to remain in the UK to continue your academic studies it may beadvisable to enter the UK under the Tier 4 - (General) Student immigration route.

If you are an EU national (citizen) or from Norway, Liechtenstein, Iceland orSwitzerland you can enter the UK freely and you will have no restrictions on thelength of time you can stay in the UK. You will need to produce a valid passport,national identity card or travel document at immigration control at the port, airport orat the Eurostar station. Provided that your documents are in order you should passthrough with ease; your passport will not be stamped. If you are from any otherregion, we would advise you to check with your local British High Commission orEmbassy on whether you need a visa.

Applying for a VisaTier 4 (General) Student visaOnce you have met the conditions of your offer to study at Anglia Ruskin, your offerwill be made unconditional and you will be issued with a Confirmation of Acceptancefor Studies (CAS). Your CAS will only be issued to you once you have satisfied the

Admissions and Visa process 1

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conditions – both academic and financial – in your conditional offer email. Please noteyour CAS number is valid for six months only. You cannot apply for your Tier 4 visamore than three months before your course is due to start.

Depending on which country you come from you may also need to take a TB testbefore you apply. Please see the website for more informationwww.gov.uk/tb-test-visa . As part of the Tier 4 (General) application: you are alsorequired to provide your biometrics (your facial photograph and fingerprints) and youmay be required to attend an interview to discuss your chosen studies in the UK.

Preparing to apply for your visaIt is important that you have all the relevant documents to enter the UK. Please checkthat you have a valid passport. Once you have been issued a CAS it is very importantkeep this document safe as you will need to submit it with your visa application tostudy in the UK. As part of your visa application you will be expected to show thatyou are able fund your living and studying expenses, whilst in the UK. The amountyou need to cover your studying and living expenses will be included in theunconditional offer we send you. More importantly you need to make sure that youapply for your visa as early as possible as the visa application can take up to fourweeks or more in some countries.

Need more help applying for a Tier 4 visa?You can download a Tier 4 Visa Guide and view a short video presentation at:

www.anglia.ac.uk/international/immigration/studying-with-us-for-longer-than-six-months

Collecting your Biometric Residency Permit (BRP) CardThe UK Government has changed the way that it issues permission for people tocome to the UK from abroad for more than six months. The vignette in your passportwill be issued with a validity of 30 days and you will be required to collect a BiometricResidence Permit (BRP), also known as a Biometric Immigration Document (BID), onarrival in the UK.

We are pleased to advise that Anglia Ruskin University has been allocated as an'Alternative Collection Location' (ACL) for your Biometric Residence Permit (BRP)when you reach the UK. To ensure your smooth registration process we would advisethat you enter the ACL code shown below when you make your visa application onVisa4UK to ensure your BRP is sent to your study location.

Chelmsford code: 2HE569

Cambridge code: 2HE574

Your BRP Card will be ready for you to collect on the orientation day of your course.

Short Term Study VisaFrom 24 April 2015 the student visitor visa route has been replaced with a new routeknown as the short term study visa. This route will allow you to come to the UK if youare 18 years or older, and want to enter:

• for up to 6 months to study a short course

• for up to 11 months to study an English language course

www.gov.uk/study-visit-visa

Extending your visaIf you need to extend your Tier 4 General Student Visa while you are in the UK, ourInternational Student Advice Team are here to help you. During your studies we’ll runregular workshops to provide you with information on how to renew your visa. Ourteam will be able to send your visa application on your behalf to a section of theHome Office which specializes in Student Visas. The process should take less time

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Important Tips forapplying for Tier 4

Please check you have: • An up-to -date passport

• Keep your CAS safe

• Check you have theavailable funds for yourpre-sessional andacademic course

• Apply early for your visa

• Check if you need to take a TB test

ImportantPlease make sure you knowwhen your visa is due toexpire. It is important that youplan to renew your visa inplenty of time. If you do notrenew in time you will facegreat difficulties and it isunlikely we will be able to help.



than if you post it yourself and we will also deal with any queries on your behalf. If youneed a faster decision then you may choose to make an appointment to go in personto a Visa Premium Service Centre. Whichever method you choose, we can usually giveadvice and check your visa application forms.

If you have a short term study visa, you will need to return to your country in order toapply for a Tier 4 General Student visa to continue your studies.

Class Attendance and PBS Monitoring Class Attendance This is an intensive programme and at the Language Service Unit (LSU) we expect100% attendance and 100% completion of all study tasks assigned to you.

Points Based System (PBS) for UK Visas From 22nd February 2010, UK universities acting as sponsors of visa applicants underTier 4 have responsibilities to monitor and report on student attendance on theirchosen course. As a student with a TIER 4 visa, you will have also some responsibilitieswhich you must abide by.

Responsibility of Anglia RuskinAs a UK university acting as a sponsor we have to;

• Notify the UKVI of any changes in your course of study and/or study status that impacton your course end date or mode of attendance, ie, periods of absence, withdrawal orcontinuation beyond normal maximum programme duration

• Monitor programme engagement/attendance

• Report non-engagement/attendance to the UKVI

As a student with a TIER 4 visa, you are required to: • Register at Anglia Ruskin on the course and date specified on your CAS

• Ensure that your contact information including UK address, email and mobile phonerecords are up-to-date via the eVision portal

• Notify your department of any non-attendance in an appropriate time frame

• Explain any periods of absence, and submit evidence to support absences

• Report any relevant changes in circumstances that would be likely to affect your visasituation

• Provide amended or updated passport and visa documentation

Monitoring and Reporting Attendance of students on short courses of less than 12 weeks’ duration will be monitoredweekly; for courses longer than 12 weeks, attendance will be monitored monthly.

The University is then required by the UKVI to report to them if:

• Students fail to register within the time frame of the registration period

• Students miss a series of engagement points within the reporting period for theircourse. (Before any student is reported for non-attendance, the department will attemptto contact the student by email through their Anglia Ruskin email account. However,continued non-attendance would result in students being reported to the UKVI).

You can also find details full details of the Terms and Conditions for International studentsstudying in the UK on our website

www.anglia.ac.uk/about-us/policies-procedures-and-regulations

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Accommodation 2

At Anglia Ruskin we provide a number of different accommodationoptions including self-catering (only) and furnishedaccommodation in student halls of residence and shared houses.Typically, the cost of our halls of residence (student hostel) rangesfrom £110-£155 per week. This can be booked through ourUniversity Residential Service (RS).

Please note that accommodation at both Cambridge andChelmsford is limited so you need to apply early.

CambridgeAt Cambridge we have halls of residence on and off-campus, and shared houseswithin two miles of our campus. We are able to offer a variety of rooms including:rooms with shared bathroom facilities, rooms with en-suite facilities along with studiorooms. All rooms include fully equipped shared kitchens.

ChelmsfordAt Chelmsford we have the Student Village on campus, with flats of three, five or sixstudents, as well as off-campus shared houses. In our Student Village you'll have yourown room and share a kitchen. Most rooms are en-suite.

Students from a wide variety of backgrounds and experience will be living in ouraccommodation. If you have a strong cultural or dietary belief, which prevents youfrom living in this environment, you may want to consider finding your ownaccommodation in the Private Sector.

Off- CampusOur Residential Service can provide you with private sector accommodation options:www.anglia.ac.uk/privatesector. We provide plenty of help, including the Studentpadwebsite (www.angliastudentpad.co.uk), house hunting days and lists ofaccommodation agencies. A room in a shared house ranges from approximately £100to £145 per week, excluding utility bills. Contracts will be for a minimum of 6 months.

Please note if you intend to bring dependents you will only be able to book privateaccommodation. The price of accommodation suitable for families is usually over£1000 per month (excluding bills). We would recommend that you try to organise your

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Accommodation 2

accommodation before you arrive. Completing the renting process can take time and ifyou arrive in the UK without any housing for you and your family you may have tospend time staying in a hotel which could be expensive.

Host Family In Cambridge, you can also choose to stay with a host family. You will be able to stayin the home of a local family, sharing the day-to-day life of the family. This will also bea great opportunity to improve your English. Please contact the accommodationoffice for more information.

Please note: with private sector and host family accommodation, we provide anadvice and referral service only. While we make every effort to assist students to findsafe secure and suitable accommodation any lease or other arrangement enteredinto are at the sole discretion of the student and the accommodation provider.

Short-term accommodation optionsIf our accommodation is full or you prefer to find something yourself in the private sectorbut don’t have time to organise this before arriving in the UK you may need to booksome temporary accommodation until you can find something more permanent.

Subject to availability, our Cambridge and Chelmsford campuses may be able toprovide short term accommodation within guest flats in the halls. If these areunavailable we can provide information on alternative arrangements including YouthHostels, bed and breakfasts, hotels and private apartments. This information isavailable on our website or on request from the Residential Service. Visitwww.anglia.ac.uk/housing.

Booking on-campus accommodationAs soon as you have received an offer letter for your English language course youneed to book a room. There are limited rooms on campus in both Cambridge andChelmsford so you need to so you need to book at least two weeks in advance of yourplanned arrival.

How to applyYou can apply online at: www.anglia.ac.uk/housing. If you experience any problemsapplying online please contact our Residential Service at the campus where you willbe studying. Please find the links for Cambridge and Chelmsford here:

Cambridgewww.anglia.ac.uk/student-life/accommodation/where-you-will-live/accommodation-in-cambridge

Chelmsford www.anglia.ac.uk/student-life/accommodation/where-you-will-live/chelmsford-student-village

We will let you know your application has been successful by sending you anautomated email.

Accepting an offer of accommodationAfter a few days, you should usually have received the accommodation offer letter.Please read this very carefully as it details where you will live on campus, the datesyou have booked the accommodation and how much you must pay.

You then need to do the following;

• Keep to the deadlines given in the email or you may lose the room if you don’trespond in time.

• Sign, scan and email the offer letter back to accept your offer.

• You will normally be required to pay your first rent installment in advance as part ofthe process of accepting a room offer. You will only be able to collect keys ifpayments have been made as required.

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ReminderPlease ensure you havearranged youraccommodation before youarrive at Anglia Ruskin.


Online Enrolment 3

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Before you can begin class you will need to enrol. Part of thisprocess you will be able to do in your home country, the rest you will complete when you arrive at Anglia Ruskin as part of yourorientation programme.

It is very important when you enrol that you bring all the correctdocuments including your ID and any documents outlined in yourCAS letter.

Stage 1 - Online Registration Task

Before you arrive, please ensure you have completed the online registration task.This will save time when you arrive.

To complete this task you will need to Log onto Anglia Ruskin’s web portal (known ase:Vision). Our e:Vision portal can be found at the following internet address:

http://e-vision.anglia.ac.uk

Once you have logged onto the e:Vision login page you will need to do the following:

• Enter your username as specified in your Welcome letter

• Enter your password which is your date of birth in the format DDMMYY (forexample if your date of birth is 12th April 1980 then you will enter it as 120480)

The following is an example of the screen:

• Click on the Log in>>> button, and you will then be taken to the ‘Welcome toe:Vision’ screen

• To access your online registration task you should click the ‘My Registration’ tabon the left hand side of the page

• Then click on the Register online link to go to your personalised ‘Online registration’task. Please complete the 6 sections with correct information, working from left toright. Once a section has been successfully completed, the section will turn from red togreen.

ReminderYou will only be able tocomplete the onlineregistration task if you haveFIRMLY accepted your offer,met the conditions on youroffer letter and paid yourdeposit (non-EU if required inyour offer letter).


Online Enrolment 3

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Completion of online registration taskOnce you have completed the registration task you will then be directed back to your‘My Registration’ page where useful information and links will appear. One of thoselinks is called ‘View your registration course details’. If any of your details are incorrectplease contact [email protected] quoting your student IDnumber and explaining the problem. Please use REGISTRATION PROBLEM as thesubject of your email. We will investigate the problem, amend your record and informyou this has been done or, if necessary, contact you for further information.

Now you need to: E-mail a passport sized photo to [email protected]

Please include the following information in the subject line of your email: Campus of study / 7 digit Student ID Number / Surname

Password Manager Another link that will appear on your ‘My Registration’ page once you have completedthe registration task is called Password Manager. Click on the link to complete thePassword Manager Registration which will enable you to reset and manage yourpassword.

Register with Password Manager by creating your Questions and Answers profile tomanage your passwords and unlock your account.

Stage 2 - EnrolmentIf you have a visa to be in the UK you will need to take a copy of your passport to ourUniversity Information Centre (iCentre). If are already in the UK and have a BiometricResidence Permit you will also need to take it to our iCentre.

Please check your CAS letter carefully. It will state which original documents you willneed to bring to be scanned at the iCentre. These could include English language andacademic certificates.

Tier 4 VisaIf you have a Tier 4 visa you can only start your studies with Anglia Ruskin if yourvisa/BRP card shows our sponsor licence YYEPDGBD6. If not, you will need to make anew visa application before you can enrol and start your studies. In addition tocompleting the online registration task, once you are on campus you must take yourpassport and valid visa to the iCentre for scanning onto their Student Record system.Until this is done your registration will not be complete. You will have theopportunity to complete your registration and collect your student card on yourorientation day held on the Friday before your course starts.

Student ID CardOnce you have completed your enrolment online and paid your fees you will beissued with a student identification card.

University FacilitiesOnce you have completed enrolment and have been issued with a student ID card youwill have access to our University facilities and your student e-mail account. You willnot be able to use any facilities until you have formally enrolled with our University andpaid the required tuition fees or provided an official sponsor letter

ReminderPlease note until you havefully completed enrolmentyou will not be able toattend class.


Finance 4

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Before the start of your course we would encourage you to payyour tuition fees in full. In order to receive your CAS number youwill need to pay your course deposit, or provide a valid sponsorshipletter, and provide us with a copy of your passport. Information onthe course fees and deposit are included in your offer.

Please note you will not be able to complete your enrolment unlessyou have paid your fees in full.

For details on how to pay your tuition and accommodation fees and all the LSUfinancial policies please read the details below.

Course DepositApplicants holding an unconditional offer of a place on an LSU English course shouldguarantee their place by paying a course deposit of:

£4,000 for Pre-sessional Courses (if you have met all other conditions exceptEnglish and have been issued a composite CAS – This deposit includes the coursedeposit for both your pre-sessional and academic programme)

£1,000 for English for University Studies (EUS)

To pay your deposit you will need to do this online. Please visit our websitewww.anglia.ac.uk/webpayments

SponsorshipWe recognise a sponsor to be a company/organisation/charitable trust orGovernment (including Anglia Ruskin Bursaries/Scholarships). In accordance withUKVI guidelines a copy of of the documents confirming your sponsorship should bepresented in order for a CAS to be issued. We can’t accept any family member,guardian or friends as sponsors. If you are a sponsored student, you do not need tosubmit a deposit for the course fees as long as you have supplied a letter of proof ofyour scholarship.

Accommodation DepositIn addition to your course deposit you will also be required to pay a deposit for youraccommodation. This deposit will vary depending on your choice of universityaccommodation. In some cases you may need to pay the first month of yourtenancy agreement.

To check the deposit for your accommodation please visit our website

Cambridge

www.anglia.ac.uk/student-life/accommodation/where-you-will-live/accommodation-in-cambridge

Chelmsford

www.anglia.ac.uk/student-life/accommodation/where-you-will-live/chelmsford-student-village

To pay your accommodation deposit please visit out website www.anglia.ac.uk/webpayments

ReminderA CAS Number will only beissued once we have receivedthe deposit payment orsufficient evidence if you area sponsored student (as wellas a copy of your passport).


Finance 4

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Course fee deposits are non-refundable unless a visa application is refused andevidence is provided. Accommodation deposits are also non-refundable. Theaccommodation deposits must be paid before you are allowed access to youruniversity accommodation.

DeferralsIt is our policy to allow students to extend their courses for one year, where possible,subject to any changes in the admissions requirements. Any course deposit alreadypaid will be carried forward towards the new course.

RefundsCourse fees are due at the time of registration and there is no entitlement to any feereduction or refund if you withdraw during your course.

ExtensionsYou will be allowed to extend your course where places are available and with theagreement of the LSU. If you are permitted to extend your course, all new coursefees must be received before the start of your extension period or you may not beallowed to join the class.

De-registration, Non-admission and Withholding ResultsThe University reserves the right to de-register students who have not paid theircourse fees by the due date. Alternatively, admission to classes may be refused untilcourse fees are paid in full. Failure of an individual or their sponsor to pay tuition feesmay mean results and certificates are withheld until full payment has been received.

Payment of Tuition and Accommodation Fees If possible you should pay your tuition fees before you arrive. In order to receiveyour CAS you will need to pay your deposit, or provide a valid sponsorship letter, andprovide us with a copy of your passport. The final date to pay is at enrolment soyou must have your fees in place by then. We will not be able to issue you with astudent card until you have paid your fees and you will not have access to theuniversity facilities.

You can pay for your course deposit, tuition fees and accommodation on-line. Pleasevisit our website https://payments.anglia.ac.uk/international

Payment at OrientationIf you are unable to pay before you arrive you will need to pay at orientation. You willneed to bring a copy of your offer letter (CAS) with your student ID on.

You can pay by:

• Debit or Credit card (Maestro and Electron cards are not accepted)

• Cheque/Bankers Draft (Payment made to Anglia Ruskin University)

• International Bank Transfer (Western Union)

• Cash. Although we do not recommend walking around with large sums of money.

Bank AccountsOnce you have enrolled we will help you to open a Bank account, but please notethat it can take up to 10 days to open a Bank account in the UK. You should speak toyour bank in your home country before you arrive in the UK to ensure you will haveaccess to your money. Alternatively you should bring enough money for the firsttwo to three weeks.


Getting to Anglia Ruskin 5

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Before you arrive in the UK you will need to plan how you will get toAnglia Ruskin. At LSU we provide a free airport pick-up from all ofthe London airports to the student accommodation at both theCambridge and Chelmsford campuses.

Free airport Pick-upIf you would like to use our free airport pick-up please fill out the airport pick-up form(attached in the same e-mail as this guide) and send it [email protected]. Please remember when you return the form toput airport pick-up in the subject header.

Planning your own RouteIf you would like to plan your own journey to Anglia Ruskin we have listed severaloptions for you, please see below.

Public Transport In the UK we have a very good transport network, and you’ll find a variety of optionsavailable for traveling to Anglia Ruskin;

• Buses or coaches are usually a cheaper alternative to trains but the journey maytake longer.

• Trains in the UK are fast and convenient but are usually more expensive and may becrowded at peak times.

• The London Underground (also known as the tube) has many different linesrunning around London. The London Underground does not go as far asChelmsford or Cambridge. You will need to transfer to a train or coach from London

• Taxis are an expensive option if you are traveling on your own but may be a goodoption if you are traveling in a group and have a lot of luggage

Travelling to the Cambridge campusIf you are planning to travel to the Cambridge campus from any of the main Londonairports, we recommend you use the National Express coach service. This coachcompany offers a direct service to Cambridge, so you won’t have to make anychanges with your luggage. The Central Bus station in Cambridge is just a short walkto our campus. For more information please see their websitewww.nationalexpress.com

CoachHeathrow Airport - National Express operates a coach service from Heathrow Airportto Cambridge. Coaches leave around every half an hour from Terminal 4 & 5 and travelto the Central Bus Station in Cambridge. You can buy a ticket from the driver (£20 single– approx. price). The journey should take approximately 2 hours 45 mins.

Stansted Airport – National Express operates a coach service from Stansted Airportto Cambridge from the front of the terminal building. You will need to check thescreens for the correct bay. You can pay in the coach office near the bays or thedriver. The journey should take approximately 50 minutes (£10.50 – approx. cost)

Gatwick Airport - National Express operates a coach service from Gatwick Airport toCambridge via Heathrow airport. The journey should take approximately 4 hours.(£35 – approx. cost)

Top TipPlease include Airport pick-upin the email subject header sowe can process your bookingas quickly as possible.

Top TipPlease note that for most ofthese options you willprobably be able to use yourcredit card but it may beworth exchanging somemoney at the airport. For more information pleasevisit the websitewww.tfl.gov.uk/fares-and-payments/



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Luton Airport - National Express operates a coach service from London LutonAirport direct to Cambridge Coaches leave every 2 hours. The journey should takeapproximately 1 hour 40 minutes. (£16.80 – approx. cost).

You can pre-book a ticket by visiting www.nationalexpress.com

Train and UndergroundYou also have the option of taking the train. In some cases you may also have to take theunderground to connect to the train station (please ensure you have bought a ticketbefore you board the train). The train station in Cambridge is a 15 - 20 minute walk to thecampus so you may prefer to take a taxi if you have a lot of luggage. Please ensure youhave bought a ticket before you get on board the train.

Heathrow Airport – Heathrow Express operates a direct service from Heathrowairport to Paddington Station. You will need to purchase a train ticket at Heathrowtrain station. When you arrive follow the signs and take the underground to King’sCross (Circle line). Follow signs to the main line train station, where you catch a trainto Cambridge. The journey should take approximately 2 hours 15 minutes in total. (£45– approx. cost).

London Stansted Airport - The train line operates a direct line from StansteadAirport to Cambridge. You will need to buy a single ticket to Cambridge (£12.30 –approx. cost). The journey should take between 31 - 51 minutes.

Alternatively you can take the Underground (Piccadilly Line - Eastbound) all the wayfrom Heathrow to Kings Cross station. The journey should take around 2 hours intotal. Depending on the time of day you will be travelling it will cost around £30.

Gatwick Airport – The train line operates a direct service to St Pancras tube station.You will need to buy a single ticket to Cambridge. When you arrive follow the signs toKings Cross mainline station (a short walk) and take a mainline train to Cambridge.The journey should take approximately 2 hours 15 minutes. Depending on the time ofday it will cost around £32.

London Luton Airport – The airport operates a shuttle bus service connecting theairport with Luton Airport Parkway station. Take the First Capital Connect train toLondon St Pancras. Follow the signs to the main line station at Kings Cross (a shortwalk) and from there, take a train to Cambridge. The journey should takeapproximately 2 hours 20 minutes in total. You will need to buy a single ticket toCambridge (£38 – approx. cost)



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Travelling from London St Pancras to CambridgeIf you come into the country by rail, via the Euro tunnel through France - then you willarrive at St Pancras Station. Follow the signs to Kings Cross (a short 10 minute walk) andbuy a single ticket to Cambridge (£22.60 – approx. cost) then take a train to Cambridge.The entire journey should take approximately 50 minutes to 1 hour 10 minutes.

For more information on train timetables and prices please visit the websitewww.nationalrail.co.uk and for the underground www.tfl.gov.uk

Travelling to the Chelmsford CampusIf you are planning to travel to the Chelmsford campus and are arriving at any of themain London airports we would recommend that you take the most direct route. Thiswill vary according to which airport you arrive at.

CoachHeathrow Airport – National Express operates a service from Heathrow Airport toVictoria Coach Station, where you will need to change to travel directly to Chelmsford.. The journey should take 3 hours 15 minutes. You can buy a ticket at the coachstation (£18-£37 – approx. cost)

London Stansted Airport – A bus service operates from the airport and is a directservice to Chelmsford. Bus (X30) leaves every hour and the journey takes about 1hour. www.firstgroup.com (£10 – approx. cost)

Gatwick Airport – National Express operates a service from Victoria Coach Station toChelmsford (£12 – approx. cost). You will first need to take ‘The Gatwick Express’ toVictoria. Buy a single ticket (£17.75 if bought on-line in advance)www.gatwickexpress.com for the main line train. There is a train every 15 minutesand it takes about 30 minutes. At Victoria follow the signs to the coach station (tenminute walk). The journey from Victoria to Chelmsford should take about 2 hours.

London Luton Airport - National Express operates a service from Luton Airport toVictoria Coach Station. You can buy a single ticket to Chelmsford (£23.80 – approx.cost). At Victoria change coach to Chelmsford. Check the time of departure anddeparture bay at the ticket office. The entire journey may take up to 4 hours.

You can pre-book a ticket by visiting www.nationalexpress.com

Train and UndergroundHeathrow Airport – The underground operates a tube line from Heathrow Airport to(Piccadilly line) to Kings Cross, change to the Circle or Hammersmith & City Line toLiverpool Street. Follow signs to main line station and take train to Chelmsford. Traveltime approximately 2 hours. You can buy a single ticket to Chelmsford (£19.20 –approx. cost)

London Stansted Airport - There is no direct train to Chelmsford. You will have to takea train to London Liverpool Street and then change trains to Chelmsford. (£31 – approx.cost). We recommend that you travel direct to Chelmsford by bus (see above).

London Gatwick Airport - The train line operates a service from Gatwick to LondonBridge underground. When you arrive follow the signs to the Underground and takethe tube to Liverpool Street. Follow the signs to the mainline train station and take thetrain to Chelmsford. The entire journey should take approximately 2 hours. Buy asingle ticket to Chelmsford (£32.30).

Luton Airport - The airport operates a shuttle bus service connecting the airport withLuton Airport Parkway station. Take a First Capital Connect train towards Brighton.

Please NotePrices and journey timesgiven above are correct oftime of publication (Sept2014) and for guidancepurpose only. Please checkwith the websites includedabove for up-to-dateinformation on all fares andjourney times. Most publictransport runs at regulartimes but if you arrive late atnight some of these servicesmay run at limited times.



anglia.ac.uk/lsu 14

Change at Farringdon and follow the signs to the underground. Take the Circle,Hammersmith & City or Metropolitan line to Liverpool Street rail station. Follow thesigns to the main line station and take a train to Chelmsford. The entire journey shouldtake approximately 2 hours. Buy a single ticket to Chelmsford (£32.50- approx. cost).

Travelling from London St Pancras to ChelmsfordIf you come into the country by rail, via the Euro tunnel through France, you’ll arrive atLondon St Pancras station. Follow the signs for the Underground and take theMetropolitan line eastbound to Liverpool Street. Follow the signs to the main linestation, buy a single ticket to Chelmsford (£17.80 – approx. cost) and then take a trainto Chelmsford. The entire journey should take approximately 1 hour 10 minutes

For more information on train timetables and prices please visit the websitewww.nationalrail.co.uk and for the underground www.tfl.gov.uk

TaxiA taxi from any of the London airports to Cambridge or Chelmsford will be VERYEXPENSIVE (approximately £100 - £180). If you choose to travel by taxi it will becheaper if you book in advance please e-mail [email protected]. Ifyou have a large amount of heavy luggage you may decide that the convenience of adoor-to-door service is worth the expense but please do read this section for othertravel options. Remember to agree a taxi fare beforehand, so you know how muchyou will have to pay and have enough money with you.


Travelling to the UK 6

anglia.ac.uk/lsu 15

Your airline will have weight restrictions on your luggage so it isimportant you choose carefully what to pack in your suitcase. You will be able to buy additional clothing/supplies while you arestudying in the UK.

Once you have applied for an English course we would recommendthat you start looking at flight options as prices can vary fordifferent airlines.

What should I pack?• Warm clothing and an umbrella/raincoat

• Lighter clothing (if you are studying in the summer)

• Photographs of home

• Photocopies of important identity/academic visa documents (please leave anothercopy at home with your family)

• Towels and toiletries

• Electrical adaptors to plug in your electronic devices

What don’t I need to pack?• Bedding - You can either pre-order your bedding or you can buy this cheaply whenyou arrive

• Pots and Pans - You will be able to buy these cheaply when you arrive

• Food – In both Cambridge and Chelmsford you will find that many of your favouritefoods from home can be purchased here. We are also very close to London wherethere is a variety of international cuisine. We would not recommend bringing foodinto the UK as this may be confiscated at the airport.

What must I keep in my hand luggage?• The original certificates and transcripts you used to get your MAIN offer at AngliaRuskin - You must have these for when you enrol and if you need to extend your visa.

• Your passport with a valid visa

• Flight ticket

• Anglia Ruskin University offer letter (and CAS statement, if using Tier 4 visa)

• Accommodation document (Tenancy Agreement or Anglia Ruskin Universityaccommodation offer letter)

• Travel insurance certificate

• Any medicines (with a letter from your Doctor) and contact lenses

• Certificates of Health/Vaccinations

• A small amount of money in UK Sterling sufficient to cover your expenses for thefirst two to three weeks

• Jumper or coat as it may be cold when you arrive

• Receipt of payment of fees to Anglia Ruskin

• Contact number for Panther Cars, if you have booked our Free Airport Pick-Up.The company name is Panther Taxi’s and their telephone no. +44 (0)1223 715715.You will receive details by e-mail before you depart regarding where to meet thetaxi driver.

ReminderPlease note you will beresponsible for transferringyour own luggage to youraccommodation. This mayinclude a short walk of up to5-15 minutes depending onwhich halls you are staying in.

Top TipCheck out the differentoptions before you bookyour flight as some airlinesare more generous withtheir luggage allowance.While some may only allowone suitcase.


Arriving in the UK 7

anglia.ac.uk/lsu 16

To help you settle in when you first arrive in the UK we have listedsome of the key areas you may want to visit in your first few days,including the nearest supermarkets as all our universityaccommodation is self-catering.

CambridgeBanks Branches of all major UK banks can be found in the city centre. Cash dispensingmachines, which usually take cards from banks worldwide (look for the appropriatesymbol on the cash machine) can be found at the Grafton Centre, City Centre, MillRoad and there is also an ATM on campus.

Shopping The closest supermarkets are ASDA and Tesco Express. There are two main shoppingareas in Cambridge; the city centre and the Grafton Centre. Shops are generallyopen from 9.00 - 17.30 Monday to Saturday and 11.00 - 16.00 on Sunday. Mostsupermarkets are open until 22.00 although some are open 24 hours.

Main supermarkets • Co-operative at the far end of Mill Road

• Tesco Express, East Rd and Mill Road

• Sainsbury’s, Regent Street or Sidney Street

• ASDA, Coldhams Lane

• Tesco, Newmarket Road

There are also a number of international restaurants including, Chinese, SouthKorean, Japanese, and Middle Eastern and many more on in Mill Road a 5 minutewalk from the campus.


Arriving in the UK 7

anglia.ac.uk/lsu 17

ChelmsfordBanksBranches of all major UK banks can be found in the High Street. Cash dispensingmachines, which usually take cards from banks worldwide (look for the appropriatesymbol on the cash machine) can be found at various locations including New Street,Railway Station, High Street and the Spar shop in Rivermead Gate.

ShoppingThe closest large supermarket to the campus is Tesco. There’s also a SPAR food shopon campus and an international food shop called MM Global Supermarket next toour campus. The main shopping areas in Chelmsford are within walking distance ofour University. The majority of shops are in High Chelmer, along the High Street or inthe Meadows shopping centre. These shops are open from 9.00 to 17.30 Monday toSaturday; some are also open from 10.00 to 16.00 on Sundays.

Telephoning Home To dial an international number from the UK dial 00 then the country code followedby the area code and then the local telephone number. Using your mobile phone inthe UK to call home can be expensive. There are many mobile phone shops inCambridge and Chelmsford where you will be able to purchase UK SIM cards to usewith your own phone. Your phone must be ‘unlocked’ to allow you to use this card.

Medical CentreWe will provide with information about joining the medical centre during orientation.But if need medical help before you meet a member of the LSU team you shouldcontact an International Student Adviser Telephone.

• Cambridge you will need to call 01245 684285 or 01245 684297. Staff will beavailable between 9.00 and 16.30.

• Chelmsford you will need to call 01223 698135 or 01223 698073. Staff will beavailable between 9.00 and 16.30.

• Outside these hours call National Health Service Direct on 0845 46 47.


Starting your course 8

anglia.ac.uk/lsu 18

We look forward to welcoming you to Anglia Ruskin. We have a free one day orientation programme to help you settle in before you start your English Studies.

Orientation You will receive your orientation schedule by e-mail before you depart. Yourorientation will start on the Friday so please ensure you arrive on time for this. On yourfirst day you will meet the staff at the Language Services Unit (LSU), tour the campusand complete your enrolment at Anglia Ruskin University. We will also organise yourvisit to OVRO (The Overseas Visitor Registration Office) for those who need it.

Depending on which course you are taking, you may have to take a placement testso we can assess your level of English. This is nothing to worry about, it just helps usplace you in a class that is suitable for you. Your classes will begin on the Monday.

It is very important that you arrive on the start of your course, otherwise you willmiss lots of important information and may end up missing valuable teaching hoursthat could affect your performance at the end of your course.

CRIC StudentsIf you are a student that is going on to do a course at Cambridge Ruskin InternationalCollege, you will be completing your pre-sessional course with the LSU. During yourtime on the pre-sessional course you will be a full Anglia Ruskin student and haveaccess to the same facilities.

On your orientation day you will get to meet the CRIC staff who will help you withyour transition from your pre-sessional course to your CRIC course.

RegistrationAs part of your orientation you will complete the registration process. This willinclude the following:

• If you haven’t already registered online, you will have the opportunity to do this

• Make full payment for your tuition fees in the finance office (or show receipt if youhave paid already)

• Take your original national identity and visa documents to the iCentre forphotocopying as well as any other documents if required (stated in CAS letter).

• When you have completed the registration process you will then be issued a studentID card from the iCentre. This will allow you access to all the university facilities.

ReminderPlease make sure youhave your passport/idcard and all the originaldocuments stated in yourCAS letter. If you do nothave these documentsyou wont be able to enrolland attend class.



anglia.ac.uk/lsu 19

Social ProgrammeMeet Sean Page, your Student Experience Officer. He is here to provide you with support on allnon-academic matters. This includes arranging yourairport pickup, welcoming you to Anglia Ruskin at yourorientation and helping you to settle into university life.

We provide a social programme along side your Englishcourse. This includes a variety of activities both on andoff campus, including day trips to popular touristattractions in the UK, international food festivals, themed parties, sportingevents and much more. We will also keep you updated on events happening inand around Cambridge & Chelmsford. If you are interested in joining one ofthe many clubs and societies at ARU Sean can help you find out information,whether it is tennis, theatre or the Harry Potter Society!

There is a lot to see and do at ARU outside your courses and Sean is here tohelp you make the most of your experience with us at the LSU. If you have anyquestions you can also e-mail him at: [email protected]

Follow us To see all the social activities we organise, please visit our LSUFacebook page at fb.com/arulsu.

Police RegistrationStudents from some countries are required by law to register at a local policestation on arrival. This regulation only applies to some students from outside the EU or Commonwealth and will be stated clearly on your entry clearance(visa) sticker. If you are required to register with the police you must do so within 7 days of yourarrival in the UK or at least book your appointment. You MUST pre book anappointment before you go the police station, our International Student Advice



anglia.ac.uk/lsu

team will help you with this on your orientation day. You will need to take to thePolice station:

• 2 passport-sized photographs

• the registration fee (currently £34)

• proof that you are studying at our University.

If you are unclear about whether you need to register with the police or you need helpto book an appointment, please contact an International Student Adviser upon arrival.

The Police stations are located close to the Anglia Ruskin University campuses:

Cambridgeshire Police, Parkside Police Station, Parkside, Cambridge, CB1 1JG Tel: +44 (0)1223 358966

Essex Police, Chelmsford Police Station, New Street, Chelmsford, CM1 1NFTel: +44 (0)1245 491212

If you have been living in the UK and already have a police registration certificateand have just moved to Cambridge or Chelmsford you will need to go to the PoliceStation and inform them of your new address. You do not have to book anappointment if you just need to update your current certificate, you can go directlyto the police station reception.

Remember that this doesn’t apply to every student. A list of nationalities that arerequired to register and keep their details up to date with the police is listed belowand can be found by clicking this link:www.gov.uk/government/publications/immigration-rules-appendix-2.

• Afghanistan

• Algeria

• Argentina

• Armenia

• Azerbaijan

• Bahrain

• Belarus

• Bolivia

• Brazil

• China

• Colombia

• Cuba

• Egypt

• Georgia

• Iran

• Iraq

• Israel

• Jordan

• Kazakhstan

• Kuwait

• Kyrgyzstan

• Lebanon

• Libya

• Moldova

• Morocco

• North Korea

• Oman

• Palestine

• Peru

• Qatar

• Russia

• Saudi Arabia

• Sudan

• Syria

• Tajikistan

• Tunisia

• Turkey

• Turkmenistan

• United Arab Emirates

• Ukraine

• Uzbekistan

• Yemen

20


Pre-arrival Checklist 9

anglia.ac.uk/lsu 21

Have you confirmed that you will be attending the Course?

Have you booked your accommodation?

Have you paid your deposit for your accommodation?

Have you informed the Accommodation Office when you willarrive in the UK?

Have you completed the 1st Stage (online) of your enrolment?

Have you e-mailed a passport sized photograph [email protected]?

Have you paid your Tuition Fees?

Have you planned how to get to Anglia Ruskin from the airport?

Have you booked your free arrival transfer to Anglia RuskinUniversity from the Airport?

Have your printed a map of the campus/local area for when youarrive (see final pages of this booklet)?

Have you got all your documents safely packed in your handluggage including flight tickets, passport, academic and Englishcertificates?

You must not arrive more than one week after the start of your course.

If you do you will not be allowed to enrol.

Important Anglia Ruskin University Numbers

Cambridge Accommodation Office ++44 845 196 2905

Chelmsford Accommodation Office ++44 845 196 3110

Cambridge Reception/Security ++44 845 196 2333

Chelmsford Reception/Security ++44 845 196 3720

Panther Taxis ++44 1223 715715


Campus and City Maps 10

anglia.ac.uk/lsu 22

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anglia.ac.uk/lsu 23

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anglia.ac.uk/lsu 24

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Language Services Unit

Book your arrival transferThis is a free airport pick-up for students who have booked an LSU course and will be living on campus. Our courses include Pre-sessional English, English for University Studies, summer and bespoke programmes – visit our website for more information anglia.ac.uk/lsu. Please note we can only arrange airport pick-ups, from one of the London airports.

To book your free airport pick-up, please complete the details below and send to [email protected]. To help us make your booking promptly, please include ‘Airport pick-up’ in the subject header, when you return the form by email. We will confirm your pick-up by email, with details of what you’ll need to do on arrival.

Your details

Student number

First name

Family name

Title (Mr, Mrs, Ms)

Campus

Departure country

Airline

Flight number

Arrival date and time

Arrival airport and terminal

Your address in Cambridge/Chelmsford

anglia.ac.uk/lsuIf you encounter problems submitting your form please save it and email to:[email protected]

http://www.anglia.ac.uk/lsu

http://anglia.ac.uk/lsu

mailto:student-experience%40anglia.ac.uk?subject=

Documents

Welcome to Anglia Ruskin University…anglia.ac.uk/~/media/Files/LSU/language-services-unit...English with us but we still require some further documents and the payment of a deposit