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Today’s Producers

Jennifer Peterson

WebJunction Community Manager

Kendra Morgan

WebJunction Program Manager

WebJunction and MELSA, the Metropolitan Library Service Agency, Minnesota

Libraries, Jobs and Small Business Webinar Series

2011

Melinda LudwiczakMELSA Project Manager

Metropolitan Library Service AgencySt. Paul, Minnesota

Serves 8 Library SystemsAnoka County Library Ramsey County

Library

Carver County Library St. Paul Public Library

Dakota County Library Scott County Library

Hennepin County Library Washington County

Library

MELSA Jobs and Small MELSA Jobs and Small Business Task Force Business Task Force Service PhilosophyService Philosophy

Collaborate with community partners

Establish a seamless entry system

Where every door is the right door

Compare MELSA Area Compare MELSA Area Library and Library and

WorkForce Center Resources WorkForce Center Resources Public Libraries WorkForce

Centers106 Libraries 13 Centers4,736 hours/week 619 hours/week2,445 computers 284 computers

WorkForce Center WorkForce Center CollaborationCollaboration

Deploy WorkForce Center staff or affiliated agency staff at public libraries

Deploy dedicated WorkForce Center computers with software at public libraries

Joint meeting of WorkForce Council members and public library directors

Cross train library staff and WorkForce center staff

Advocate for public library representative on Minnesota Governor’s Workforce Council

Workforce Services

Jerry Vitzthum Director Job Training Center Anoka County

Workforce Investment Act(WIA) System

• Federal legislation passed in 1998

• Job training reform that replaced the Job Training Partnership Act (JTPA)

• Comprehensive workforce system providing:o Job search assistanceo Assessment and training for eligible individuals

• Services targeted to job seekers, dislocated workers, youth, incumbent workers, new entrants to the workforce, veterans, persons with disabilities and employers

• Features multiple partners in a “one-stop” location.

SevenGuiding

Principles of Workforce System

State and Local Flexibility

Streamlining Services

Universal Services

Increased Accountability

Economic Development

Employer Driven

Empowering Individuals

Workforce Service Areas (WSA)

Defined geographic regions funded through WIA

The number of WSAs varies by state

− 33 WSAs in New York

− One WSA in North Dakota and New Hampshire

− Minnesota has 16 WSAs

Local Workforce Investment Boards and Role

The Workforce Investment Act requires local workforce councils are to enter into an agreement with the designated local governing unit which is called a Local Elected Official/LWC Agreement.

Local Board Membership Includes at a Minimum

Individuals Representing Local Businesses

Labor Unions

Educational Institutions

Economic Development Agencies

Community Based Organizations

The Chair of the Council and a majority of the members must be representatives of the private sector.

Regional Policymaking

Workforce Economic Development

LocalBoards

Local Boards are responsible for building and maintaining a connection between workforce

and economic development.

One-Stop System Policymaking and Oversight

Develop a One-Stop policy for their area by working with partners to set priorities for the One-Stop System

In Minnesota the one-stops are known as WorkForce Centers

WorkForce Center Locations

•Core ServicesAvailable to any job seeker

looking to enter the job market or to change jobs or careers.

•Intensive ServicesFor individuals who already receive core services and meets program eligibility for more intensive services.

•Training ServicesFor individuals who meet specified

requirements and are unable to obtain employment.

One-Stop Services Include:

Core Services Include:

Outreach, intake, orientation and initial assessment.

Job search, placement assistance and career counseling resources.

Information on supportive services in the area, such as child care and transportation.

Assistance in establishing eligibility for financial aid for training and education programs.

Labor Market Information.

Intensive Services Include:

Specialized assessments, diagnostic testing, in-depth interviewing and evaluation.

Developing employment plans.

Individualized job search assistance.

Group counseling, individual counseling, career planning and case management.

Work experience, internships and short-term prevocational services.

Training Services Include: Occupational skills training.

On-the-job training, skills upgrading and re-training.

Customized training.

Forging New Partnerships with Public Libraries

Play key roles in addressing employment related services to job seekers, unemployed workers and employers.

High demand for these services.

Library is natural partner to maximize these services.

Library Services

Marlene Moulton-Janssen Anoka County Library Director

Anoka County Library

Demographics

Service Area:

RuralUrban

Suburban

How Does My Library Get Started?

Create the framework

What can your library bring to the table? Asset-based partnerships are the most successful.

− What services is my library providing now to unemployed or under-employed individuals?

− What resources can my library offer to a one-stop?

− What are the potential barriers?− Are there any additional resources

my library can leverage, i.e. LSTA grants?

What Are Some Examples of the Resources My Library Might Offer?

Public access computers available for online job applications and to develop/refresh resumes.

Career research materials.

Libraries accessible to job seekers throughout local communities.

More Resources My Library Might Offer

Study and conference rooms where individuals and groups can meet.

Staff at libraries make referrals.

Online resources available 24/7 through the library.

Create the FrameworkDevelop a relationship. Start small and demonstrate the library’s capabilities.

Contact your local one-stop to arrange a tour for library staff. You’ll be impressed with what you find!

Provide a list of library resources including reference materials and online resources.

Create the Framework Develop cross-training in available resources for

staff from both the library and the one-stop.

Offer an institutional library card to the one-stop.

Consider the benefits of adding the one-stop resources to your library’s collection and vice versa. Your residents will find it less stressful to use common tools.

Build on Your Framework Get the leadership of both your library and the

one-stop involved.

Provide the one-stop with the results of your analysis of the resources your library brings to the table.

Ask if there are other ways your library can help the unemployed and underemployed in your community.

Ask your one-stop if they would be interested in your library becoming a partner.

Build on Your Framework Develop a memorandum of understanding.

Meet regularly to ensure resources are updated.

Post materials at one-stop about library resources and make library card applications available to one-stop customers.

Provide the list of top job search internet sites from one-stop in your library and on your library’s website.

Go Beyond

Explore the possibility of joint applications for grants for training partnerships or one-stop satellites.

Find ways to redevelop your website to provide easier access to employment resources.

Collaborate with other libraries to offer online training.

Seek your one-stop’s advice on improvements to your services.

Advocate for your local one-stop. They’ll do the same for you!

More in the MELSA Series:

May 17: Libraries Partnering to Support Small Business and Entrepreneurs  

June 21: Foreclosure, and Bad Credit and No Job, Oh My!

Archived: Understanding Unemployment Insurance and Impact on Your Library Customers

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