Welcome Pack - Uni-versalEXTRAS :: Film & TV … · 2016-01-16 · Welcome! We hope that you’re excited and eager to get started. This Welcome Pack contains useful tips and information

Welcome Pack

www.universalextras.co.uk © 2014 Uni-versalEXTRAS Ltd

Version 1.2

Welcome! We hope that you’re excited and eager to get started. This Welcome Pack contains useful tips and information that will help you when creating your profile and using our website. We look forward to offering you opportunities to work as an EXTRA and Supporting Artiste in the entertainment industry.

A bit about us

Uni-versalEXTRAS Ltd is an extras agency for students and non-students. The company, established in 2005, started as a student only agency but in 2007 was opened to all adults who have the right to work in the UK. This is why you will notice that we sometimes differentiate between Students and Non-Students in this „Welcome Pack‟, but when it comes to offering you work you are all treated just the same. You don‟t need to worry because whether you’re a student or not, you can still register to join Uni-versalEXTRAS.

Contents Page Creating your Profile 2

Uploading a Suitable Profile Photo 3

Photos - What Not To Do! 5

Getting your Profile Activated 6

Applying for Jobs 7

Bookings 9

The Day of Filming – Important Info 10

Typical Filming Day as an EXTRA 11

Getting Paid 12

Coming Soon 13

Frequently Asked Questions (FAQ) 14

Film Speak Glossary 15

Who to Contact 16

” “ Introduction

Refer to this pack frequently to give yourself the best opportunity of securing work through Uni-versalEXTRAS.

Pg. 1

000

Creating your Profile Your Profile is everything! OK, well not quite everything, but it is certainly the most important factor when it comes to successfully securing work as an EXTRA. When we use the word „Profile‟ we are referring to the information that is stored for you on our website that tells us everything that we need to know about you.

When you log in to your Profile after validating your email address, the system will automatically take you through step by step so that you can provide the basic information that we need.

Basic Profile Fields 1. Contact Information 2. Measurements 3. Appearance Photo Upload (see pg. 3)

After uploading your photos, you can then complete the advanced fields -

Advanced Profile Fields 4. Attributes 5. Skills & Training 6. Sports Skills 7. Wardrobe 8. Transport & Pets 9. Notes

The advanced fields can be completed on your Profile Edit page once you have gone through the basic registration. This is where your details are stored and where you can update your Profile. Click on a Profile section to open the field options.

Tips and advice All the information you provide must be 100%

accurate so take care to ensure that you input it correctly.

Provide your landline and mobile phone numbers in the Contact Information section to avoid missing out on any opportunities.

Complete as many fields as possible so that we can offer you suitable roles.

Keep your Profile up to date at all times - incorrect information will lead to you missing out on work and may result in you being removed from the Uni-versalEXTRAS agency.

If you arrive on set and the information you provided us was incorrect, you will be turned away by the production and removed from our agency – that‟s why it is so important to update your profile regularly.

When you make changes via your Profile Edit page, remember to click the „Save‟ or „Save Profile‟ button to store them.

Once you have completed the basic registration, you should complete as many profile fields as possible on your Profile Edit page.

Pg. 2

“ Creating your Profile

Your Profile is the most important thing when it comes to successfully placing you as an EXTRA or Supporting Artiste.


”

Section 9: Notes Occasionally when you view a role on the Jobs Board (pg. 8) we may request that you provide information in the „Notes‟ section of your Profile. Please only use this section if advised to do so by Uni-versalEXTRAS.

Uploading a Suitable Profile Photo Your photos are Key! It‟s true, a good photo can be the difference between you securing work or not which is why we have to be so picky about what we can and cannot accept – we want to give you the best possible chance of securing work. As part of the step by step registration process you will be taken to the My Photos page. Once there you need to upload a „Standard Head & Shoulders‟ photo and a „Standard Full Body‟ photo to your Profile. All photos are checked manually by a member of the Uni-versalEXTRAS team.

Uploading your Photo You can click the „Drop files‟ icon to browse the files on your computer and select the photo to upload, or alternatively you can drag and drop the files straight onto it. Your photo must be in a JPEG format. Please be patient whilst your image loads. Once it has uploaded successfully the page will refresh and you will see your photo listed underneath the „Drop files‟ icon alongside some additional photo options: 1. You must select the ‘Photo Shot Type’

for each photo using the dropdown selection, i.e. „Standard Head & Shoulders‟ or „Standard Full Body‟

2. You must set the Standard Head & Shoulders photo as your ‘Main Image’.

Once done click the button to save your settings. If you get an error message, please rectify the issue and try again.

Photo Criteria We need two quality images of you standing in front of a plain background and taken with a Digital Camera. 1. Standard Head & Shoulders: as above 2. Standard Full Body: see pg. 5 example Stand in front of a plain background All your features must be easily viewable The quality must be sharp and not blurry Your main photos must be in full colour Look straight into the camera Wear unrestrictive plain clothing, for

example a t-shirt or top Make sure there is good natural lighting

” “ Uploading a Suitable Profile Photo Good Profile photos can be the difference

between securing work or not.

Why is it so important? When we put you forward for opportunities, Production Staff and even the Director may review your photo to see if they think you‟re suitable.

This ‘Standard Head & Shoulders’ photo

fits our criteria and would be accepted

Pg. 3


How do I know if my photo has been approved or rejected? You can check the status of each of your photos on your My Photos page.

Status Meaning

Pending Approval

Photos are awaiting moderation.

Approved Photos have been approved.

Rejected These photos are automatically removed from your Profile.

Every time one of your photos gets moderated by a member of the Admin Team you will receive an email to confirm whether the photo was approved or rejected. Please Note: you must select a „Photo Shot Type‟ for an image to be moderated.

If rejected your photo will be removed and we will email you to tell you why it was not suitable. On your My Photos page you will see the „Drop files‟ icon to upload a new photo in its place. Not receiving our emails? Please check that they have not gone into your „Junk Mail‟. Make sure you add us to your email address book or „safe list‟ to ensure you receive future emails.

How to Update your Main Images You must have an approved „Standard Head & Shoulders‟ and „Standard Full Body‟ photo uploaded on your Profile at all times and these photos must be kept up to date to show how you currently look. This means that you must update your main two standard photos if your hair length or hair colour changes, or if visually or facially your appearance changes. To update your main photos you first need to upload two new photos: 1. Standard Head & Shoulders 2. Standard Full Body. Make sure you select the correct „Photo Shot Type‟ before clicking the button. You then need to wait for the Admin Team to moderate your photos. Once approved you must go back to your My Photos page and change your „main image‟ to the new photo you uploaded. Once this is done the system will allow you to delete your old photos.

WHAT NOT TO DO! No Scanned, Webcam or Mobile Phone photos as the quality will not be good enough No group photos - you and only you can be in the image Do not wear sunglasses, hats or other accessories as we need to see your features No background clutter such as light switches, doorframes, clothes on the floor, etc. Do not crop your photos Do not submit a photo of you on a night out No editing images using programs like Photoshop Do not email us your photos - you must log in and upload your photos to your Profile

Find some‘WHAT NOT TO DO’examples next - because you really don‟t want to look foolish!

How many Photos can I upload? When you first apply you can only upload your two standard photos. After your Profile has as approved you can upload up to 10 images with a range of „Photo Shot Types‟. Please note that you must always own the clothes that you are wearing and that photos taken on set or with costumes that you do not own are not suitable and will be removed.

Things to remember You must use a Digital Camera

You may upload professional photos but approval is at our discretion

Once your Profile is fully activated you can upload up to 10 images

No silly faces

” Uploading a Suitable Profile Photo (cont.)

If the first photo you upload is not suitable, don’t panic!

Check the email we sent you and try again. “

Pg. 4


Background | Not Plain Bad Quality | Blurry Restrictive Clothes / Accessories

Bad Quality | Dark / Bad Lighting Unsuitable | Incorrect Rotation

Unsuitable | Taken by You Background | Light Switches,

Door Frames, Picture Hooks, etc.

Multiple People in the Shot / Drinking Bad Background / Bad Quality Red eye / Too Close in the Shot

Bad Quality | Not Central in the Shot / Background Clutter

Pg. 5


” WHAT NOT TO DO!

We do not accept phone or webcam photos because the quality is not good enough to secure you work – use a digital camera.

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This „Standard Full Body’ shot fits our criteria and would be accepted. For an example of a good „Head & Shoulders’ shot go to pg. 3.

Getting your Profile Activated What does it mean to get „Activated‟? Once Activated you will become part of our Casting Database to be considered for opportunities working as an EXTRA. You will also be able to apply for jobs on our website. Please note that having your Profile Activated is a completely different process to having your photos approved.

Am I ready to get Activated?

I have filled in as many fields as I can in profile sections 1-8

I have two photos uploaded that have both been approved (see pg. 3)

If both of these statements are true, you are now ready to complete your application and get Activated! Follow the steps below depending on whether you are registered as a non-student or full-time student.

Non-Student Listing Once ready, please call a member of our Activation Team on 0845 0090 344. You have a choice of the following Listing options –

2 years at a cost of £25-00+VAT, or;

4 years at a cost of £30-00+VAT. If your application is accepted you will need to pay the Listing Fee over the phone using a credit or debit card. Your Profile will then be Activated into our Casting Database for the listing duration that you chose.

Student* Listing *only current full-time students attending a University, College or 6

th Form.

Once your Profile is complete it will be reviewed by a member of the Activation Team. All student profiles are Activated online so students do not need to call us. Full-time students register for free and eligibility is always assessed. Please upload a copy of your student card or course entry letter via your My Documents page. Failure to provide proof when requested may result in you being permanently banned from Uni-versalEXTRAS.

Non-Student Renewals If your Profile is expiring please call the Activation Team on 0845 0090 344 to renew your Listing. Need to check when your Profile expires? Log in to your Profile and check your Listing Expiry which can be found in the grey box above your „Profile % Complete‟ bar. If your renewal date has already passed, your Profile has already expired and you are no longer listed in our Casting Database. This means that we will no longer call to offer you work as an EXTRA.

Student Renewals Your student Profile will expire on your Course End Date. If you are no longer a full-time student but wish to remain an EXTRA, you can call our Activation Team on 0845 0090 344 to transfer to a Non-Student Listing –

2 years at a cost of £25-00+VAT, or;

4 years at a cost of £30-00+VAT. If you have started a new course which means you will still remain a full-time Student past your original Course End Date, please upload proof to your My Documents page and email our Admin Team to notify them of this.

” Getting your Profile Activated

Once you’ve completed Profile sections 1-8 and your photos are approved, you are now ready for Profile Activation.

“

www.universalextras.co.uk © 2013 Copyright Uni-versalEXTRAS Ltd

Pg. 6


mailto:[email protected]

Applying for Jobs

The relationship between you and us is essential to this service; once registered you become an ambassador of Uni-versalEXTRAS and we work nonstop to find you paid opportunities working as an EXTRA.

Organisation! We need you to be

proactive and organised both in terms of the dates and times that you are checked for and in planning your travel to a filming location. You must arrive on time… no-one ever complains if you‟re early!

Accommodation You must not plan to take out paid accommodation. Due the nature of the film industry, dates and times are always subject to change. Booking accommodation can easily leave you out of pocket

Activated EXTRAS secure work in two ways –

1. The Database: Uni-versalEXTRAS will search our Casting Database online and contact you if you

are suitable for a role – that‟s why your Profile is so important!

2. Applying for Jobs: you can log in and view jobs on the Jobs Board. If you fit the criteria and are

available, click the „apply for job‟ button to be considered.

Communication You will be contacted by phone or SMS text message if we have jobs that you may be suitable for. If we call but are unable to get hold of you we will always leave a voicemail and send a text. It is important that you return our messages as soon as possible. Make sure you read or listen carefully and follow the directions given. When checking your availability for a role, you should reply as soon as possible or there is a chance that your job may be offered to someone else. Whenever we contact you we don‟t expect to have to chase you.

Super Tips If you log in to your Profile regularly you

will appear higher in the Casting Search results. This is because we assume that EXTRAS who log in regularly are more likely to keep their Profile up to date.

When we give you a reference word for a role, i.e. „barman‟ or „villain‟, you should quote it whenever we speak to you about this role.

If you are found to have given incorrect information throughout the booking process or in your Profile, you will not be paid and may be removed from the Uni-versalEXTRAS Database.

” Applying for Jobs

Communication is important – we need you to be proactive and organised.

“

Pg. 7


SECURING WORK SECURING WORK

Activated EXTRAS can log in and visit the Jobs Board to see the various roles that are available at any one time. If you fit the criteria and are available for a role, you can click the „apply for job‟ button which forwards your details on to the Casting Team for consideration. When you click on an individual job you may see this button instead of the option to apply… …it means that you have either applied already or that you are already being considered for this role by our Casting Team (which is a good thing).

What happens when I click „apply for job‟? Firstly we review your details to make sure that you are suitable for the job that you have applied for. EXTRAS who persistently apply for jobs that they do not fit the criteria for, could be banned from using our system - so put simply… “Don‟t do it!”

1. When casting a role the Casting Team may send you a text message (or call you) to check that you are available. You should follow the instructions in the message.

2. The Casting Team will call you to discuss the role in detail and mark you as „penciled‟ if you are suitable and available.

3. Once „penciled‟ we will pass your details on to the production for consideration.

4. Once a decision has been made by production, we will text or call you to confirm that you‟re either „fully booked‟ or that you were unsuccessful. You must reply to confirm receipt.

*if you are ever unsure whether you are „pencilled‟ or „booked‟, please call us on 0845 0090 344.

Be Patient. You will not always be contacted about every job that you apply for. This could be

due to a number of reasons, for example there may be an additional requirement that meant you weren‟t suitable or the position may have already been filled. Please remain patient and continue to apply for any opportunities that you are suitable for.

If we send you a text message asking your availability and you reply, this does not constitute being „booked‟ or „penciled‟. The Casting Team will always speak to discuss the job details before they mark you as „penciled‟. When you are „booked‟ you will receive a text stating that you are „booked‟. If you are „penciled‟ you must keep the dates free until we know whether you have been successful or unsuccessful. Never assume if you are „penciled‟ that you are unsuccessful – if you have not heard please call us and we will inform you when we expect to get results from Production. If there is a serious incident and your circumstances change, you must call us on 07903747452 immediately.

JOB APPLICATION PROCESS

” Applying for Jobs (cont.)

If you don’t hear from us, please remain patient and keep applying for the jobs that you are suitable and available for.

“

Pg. 8


JOB APPLICATION PROCESS

Bookings What happens when I get the job? First of all we will text or call you to say that you‟re Booked for the filming dates that we checked you for (this means that you‟re booked).

What happens next? 1. You will receive a ‘Job Sheet’ with some

basic details about the role that you have been ‘booked’ for. ‘Job Sheets’ are accessed via your My Documents page. The „Job Sheet‟ is subject to change. We will always contact you to notify you of any changes to a booking, in which case these details will always supersede those on the „Job Sheet‟.

2. You will receive a text message by 6pm the afternoon before each filming day with your ‘Call Details’. This text gives you all the important information for your next filming day: The Call Time – the specific time you need

to get there by The Full Address for Filming The Contact – this is the person that you

will meet with when you arrive Anything you need to take with you

Make sure you reply by text with your name when you receive your „Call Details‟. If you don‟t have your „Call Details‟ by 6pm the day before you are due to film, please call us on 07903747452 – never assume that you‟re not „booked‟ if you don‟t receive your „Call Details‟.

You should now be ready for your filming day. Make sure that you get an early night (unless it‟s a night shoot) and set a reliable alarm!

24 Hour Helpline

07903747452

If there are any issues you must

call Uni-versalEXTRAS immediately

on the 24 Hour Helpline.

Cancellations

If for any reason you are „Pencilled’ or a „Booked’ and you have to cancel,

you must contact us immediately on the 24 Hour Helpline above.

” Bookings

If there are any issues you must call Uni-versalEXTRAS on the 24 Hour Helpline.

“

Pg. 9


To remember on the day

Your ‘Call Details’ text contains important info like contacts and addresses so make a note of these

Bring anything we asked you to take with you as outlined verbally or in the ‘Call Details’ text

You need to know your National Insurance NI Number

Penciled & Booked Penciled: we‟ve checked you are suitable and available and have passed your details on to Production for their final decision. Booked: the Production has chosen you for the role and booked you in for filming.

The Day of Filming – Important Info So the big filming day is here! When you arrive on location the first thing you have to do is find the contact we provided you with in your „Call Details‟.

What is a „Chit‟ or „Salary Voucher‟? This is a document that productions use to record who worked on a specific day and what they did. On arrival you need to pick up your „Chit‟ or „Salary Voucher‟. You must fill it in and keep it with you during the filming day as it can affect how much you get paid. Your „Chit‟ must be signed by the 2nd or 3rd Assistant Director (AD) at the end of the filming day. Please always keep a record of your hours.

For Commercials, Music Videos and Photo-shoots you will usually be asked to sign a „Release Form‟ or „Salary Voucher‟, assigning work and the hours done for them, but you will not receive a copy of this. If a „Release Form‟ is used you will need to sign it at the end of the shoot.

Things to remember Pick up your „Chit‟ or „Salary Voucher‟

and get it signed at the end of the day You need to know your National

Insurance Number Mobile phones must be turned off

and cameras are not permitted during filming

Always keep a record of your hours All jobs through Uni-versalEXTRAS Ltd

are private shoots and you must not take any unauthorised people with you. Doing so is a serious breach of our Terms and Conditions

Be tidy and clean up after yourself Make sure you take all your belongings

with you when you leave Most importantly –

be professional and enjoy yourself!

Any issues Call Uni-versalEXTRAS – Don’t call your filming contact Don’t text as texts can be missed. You must call us on the 24 Hour Helpline: 07903747452

If you’re late You should never be late but if something happens and it is impossible to avoid, you must call us immediately on the 24 Hour Helpline: 07903747452

If you have to cancel If due to serious unforeseen circumstances you are unable to make a job you must contact us immediately on the 24 Hour Helpline: 07903747452

Overtime If filming overruns you are expected to stay. You will of course be paid overtime - for information on Pay Schemes and Agreements please visit the Money page on our website.

” The Day of Filming

Mobile phones must be turned off and cameras are not permitted on set.

“

Pg. 10


Typical Filming Day as an EXTRA The truth is that there is no ‘typical’ day working as an EXTRA - that’s partly what makes this type of work so exciting and enjoyable! Despite this we have put some information together to give you a rough idea of what you can expect.

When you arrive Day shoots are generally early starts – having to arrive on set at 7am is not unusual. When you arrive you will meet your contact and be given your „Chit‟ / „Salary Voucher‟ which you must fill in and keep with you.

Before filming begins, you will be shown to the rest area where you‟ll stay when you are not taking part in filming. This is a good place to relax, read a book and meet other EXTRAS before your shoot. A runner or 2

nd AD will come and collect you when

you are needed for a scene. Don‟t worry, you won‟t be forgotten! The type of production you are taking part in, i.e. Fantasy, Contemporary, Period, etc., will determine which departments you visit before filming such as costume, make-up or weaponry.

Food Food is supplied on most productions. This will generally include - Breakfast (on early calls) Lunch Drinks Don’t spill anything down yourself as it won’t look good on the film! If food is not going to be supplied you will be informed before the shoot day.

Playing the Scene Once on set for your scene you will be directed by either the 3

rd or 1

st AD. They‟ll tell you what they

expect and give you an opportunity to rehearse before filming starts. Once they‟re happy that you and all the other EXTRAS are capable of doing what they want, the rehearsing will stop and the main actors will be brought on to start filming. Once everyone is on set and in place the 1

st AD

will usually shout - “Background Action!” This means that you start doing exactly what you have been rehearsing. “Action!” will then be shouted to give the actors the starting gun to begin acting. At the end of the scene the director will call “Cut!” or “Thanks Everyone!” letting you know that the scene and filming has ended. Don’t stop acting until you hear these words. More often than not the scene will be repeated several times until the director is happy with the outcome.

Do Not Rush up and talk to the actors Ask anyone for an autograph Take any photographs Stare gormlessly at the actors Stare into the camera If you do, you will be asked to leave and you will not be paid. Remember that the actors are there to do a job, like you, so they need to concentrate.

At the end of filming a scene, you will be taken back to the rest area until you are needed again. You may be asked to take part in many shots such as close-ups, long shots and mid-shots.

End of the day When the day of filming comes to an end do not leave until you have been signed out on the „Chit‟ or „Salary Voucher‟. Your main contact will normally be the person in charge of this. If using a „Chit‟, you will be given a copy to take home. The „Salary Voucher‟ or „Release Form‟ will be kept by the production company. Please make sure that you return all props and costumes given to you before you leave.

” Typical Filming Day as an EXTRA

More often than not, the scene will be repeated several times until the Director is happy with the outcome.

“

Pg. 11


Getting Paid It is important that you enter your bank details in the Payment Details page of your Profile as this will allow for a quick and easy payment directly into your bank account for any work that you do with us. These details will be used for no other purpose than to pay you. We guarantee that your details are entered into a certified, safe and secure part of our website. Certification to prove this is available by request. Please take care when inputting all of your information as Uni-versalEXTRAS accept no responsibility if you provide incorrect bank details. If you do provide incorrect details this will delay your payment and you may incur additional charges – please refer to our Terms and Conditions for more details.

Payments are usually made between 4-6 weeks from the date of filming.

Employment Status When working as an EXTRA the Inland Revenue view your employment status as self-employed. Tax and National Insurance will not be deducted from your pay.

Remittance Slips You can access and print your remittance slips via the My Documents page of your Profile. Remittance slips will be generated shortly before or after a payment is made to you.

Commission Uni-versalEXTRAS is an agency, and as such we deduct an agency commission from everything that you earn. This commission is 16%. The agency commission we deduct is subject to VAT as instructed by HMRC. For more information on all of the above, please refer to our Extras Terms and Conditions which can be found on our website via the footer link on every page.

” Getting Paid

Payments usually take between 4-6 weeks from the date of filming.

“

Pg. 12


Coming Soon… Extra’s Dashboard, My Diary

Marketplace, Extra’s Blog

These areas of our website are currently in development. Follow us on Facebook or Twitter to hear first when new website features are released

.

” Coming Soon

Certain areas of our website are currently in development.

“

Pg. 13


http://www.facebook.com/universalextras

http://www.twitter.com/uniextras

Frequently Asked Questions Answers to these and many other questions can found in our website FAQ which can be accessed via the link at the bottom of every page on our website.

Registering

How do I join your Agency?

Are your books open?

What does it cost to join Uni-versalEXTRAS?

What experience do I need to have?

Is there an age limit to join Uni-versalEXTRAS?

Can I register by post or in person?

How do I complete my registration?

How do I pay for the Listing?

How do I know when my Profile has been activated?

I never received my validation email – can I resend it to myself?

Photos

How do I know when my photos are approved?

Why do you keep rejecting my photos?

Why won‟t my photo upload?

Why doesn‟t the photo upload tool work for me?

Students

I have just graduated - can I still be an EXTRA and am I still classed as a Student?

Can I register as a student if I am studying part-time?

I am taking a gap year – am I classed as a Student or a Non-Student?

My Student Profile is due to expire but I will now be starting a new course – what do I do?

Non-Students

Why do I have to call you to organise my Listing?

How do I renew my Listing?

General

How do I access and apply for jobs?

Are travel expenses paid?

I know my „email address‟ and „password‟ are correct but I am unable to log into my Profile?

Where can I find your Terms & Conditions?

Where can I find the latest version of your Welcome Pack?

Will Uni-versalEXTRAS act as a reference for me?

Where do I upload my show reel or audio clips?

Why have I stopped receiving your daily email?

Technical

Why won‟t parts of your website work for me?

What is the best web browser to use?

Why don‟t I get the emails I am supposed to receive from you?

Accounts

When and how will I get paid?

What is your Agency commission?

How will I know when I‟ve been paid?

What deductions will be made from my payment?

Are EXTRAS classed as self-employed?

FAQ Is there an age limit to join

Uni-versalEXTRAS?

Pg. 14


“ ”

Film Speak Glossary

Film Terminology can be confusing to the un-trained ear, so we have put together a list of terms that you may hear and their meanings to help you behave like a seasoned pro while on any film set.

Term Meaning 1

st positions - Your starting position before filming begins

A Take - Recording of a whole scene or a section within a scene

Action - Called to indicate start of filming

Background Action - Call for the Extras to begin acting

Check-in - Time you should meet your contact to let them know you have arrived

Chit - A form that relates your pay for the day

Cut - Stop filming

Dining Bus - Place where you will eat and wait till you are called

From the top - Starting the scene again from the beginning

Hold the red - Going for another take of the scene

Honey–wagon - Where toilets are based

Red light - Don‟t enter as filming is going on

Rolling - Film is running in the camera

Salary Voucher - Similar to a „Chit‟ but you will not receive a copy (you should keep notes)

Set - Environment used for filming

Signing-off - Term used to make sure that the Chit has been signed and correctly filled in

Sound of a bell - One bell sound means shooting. Two bell sounds for “Cut” / end of filming

People What they do Director - Makes final decision on filming

1st

AD - Helps to make sure filming runs as smoothly as possible

2nd

AD - Part of his job is to hire the Extras

3rd

AD - An assistant to the 1st AD

AD - Assistant to the Director

Wrangler - Helps co-ordinate the Extras and background staff

Runner - A hands-on and hard-working assistant

” Film Speak Glossary

This list of terms and their meanings will help you to behave like a seasoned pro whilst on set.

“

Pg. 15


Who to Contact? This page helps you to identify which department you need to speak to and the best way you can contact them, depending on your type of query.

General Enquiries | Admin Team Email: [email protected] Tel: 0845 0090 344 Our office is open from Monday to Friday (9am-7pm)

Registration Queries | Activation Team Email: [email protected] Tel: 0845 0090 344 Our office is open from Monday to Friday (9am-7pm)

Jobs | Casting Team Tel: 07903 747 452 Please only use this number for jobs that we have already contacted you about. Tel: 0845 0090 344 If you have general questions about jobs that you have seen on the Jobs Board please use our general enquiries number.

24 Hour Line Tel: 07903 747 452 Please use the 24 hour-line if you have to speak to someone regarding a role for which you are currently pencilled or booked, or for any of the reasons detailed in this „Welcome Pack‟.

Accounts Queries | Accounts Team Email: [email protected] You will receive a response within 5 working days.

Advertising Enquiries | Marketing Team Email: [email protected] If are interested in advertising with us, please email the Marketing Team for more information.

IT or Technical Queries Email: [email protected] If you have a technical query regarding our website, for example if you have found a bug or error, please report this via email or using the Contact Us form on our website.

” Who to Contact

This page helps you to identify which department you need to speak to.

“

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