WELCOME ONLINE INFORMATION SESSION

Management Certificate in Strategic Management

August 10, 2017

1

To Ask Questions

Please use the CHAT feature

Your questions will be listed

We will respond to as many as possible in our time together

Remaining questions will be answered and sent to everyone

2

Agenda

Background Air Transport

Why the Management Certificate in Civil Aviation

Programme Delivery & Structure

Who is the Programme for?

Programme Status

First Delivery of the Certificate in Strategic Management

Structure of the Certificate in Strategic Management

About JAA TO

Securing Your Place

Q & A

3

Background: Air Transport

Global Role

Sustainable development of States and Regions

Global Connectivity

Growth Forecast: 2014-2034

Passengers increase

Industry jobs supported

Economic Impact

Passenger kilometers flown

Doubling of aircraft in service.

Need skilled Aviation Professionals

Attract and retain talent

Professional network 4

Source: Aviationbenefits.org - Air Transport Action Group (ATAG)

Why Certificate in Civil Aviation?

Partnership

John Molson School of Business (JMSB) of Concordia University &

the International Civil Aviation Organization

Launched in FALL 2016

Goals and Objectives

Enhance your personal management competencies and career

Support of ICAO Strategic goal to promote best practices in

human resource development and global civil aviation training

Help raise ICAO Member State Capacities

5

Programme Delivery and Structure

Provide an aviation centric management programme

Level: Graduate business programme

Management Certificate in Civil Aviation

Completion of 3 certificates

Video: https://youtu.be/5So-h9zXmkI

6

Who is the Programme For?

Target Audience

Aviation Professionals and Managers dedicated to excellence and

committed to providing effective leadership across the aviation

sector

Professionals from Aviation Sectors

Civil Aviation Authorities (CAAs)

Airlines

Aerodrome Operators; and

other Service Providers (i.e. ANSPs)

Management Career Path for

Aerospace engineers

Air Traffic Controllers

Airport operators

Pilots

7

First cohort ran in Montreal in Sept-Oct 2016

16 participants

Second cohort launching in The Netherlands Sept. 2017

20 participants registered

First cohort ran in Montreal in May 2017

17 participants

Second cohort launching in March 2017

First cohort launching in Montreal 6 Nov to 3 Dec 2017

15 participants registered

Programme Status

Certificate in Strategic Management

Certificate in Human Resource Management

Certificate in Business Planning & Decision Making

First delivery of the Certificate in Strategic

Management

September 12 to October 23, 2016

Montreal – John Molson School of Business

16 participants:

Pilots, airport managers, air traffic controllers, airlines,

multinational companies, civil aviation authorities, and government

Canada, Germany, Croatia, KSA, Qatar, RSA, Madagascar,

Morocco, Cameroon, Nigeria, Costa Rica, Trinidad and Tobago

First delivery of the Certificate in Strategic

Management

Program feedback

Program Component Score

Online modules 4.35 / 5

Learning Management System 5 / 5

Face-to-face modules 4.61 / 5

Montreal venue 4.80 / 5

Did the program meet your expectations All said Yes

Would you recommend this program to others All said Yes

First delivery of the Certificate in Strategic

Management

Program feedback

What did you like most about the program?

Case study approach, exercises, discussions, debates, presentations, the ability to practice theory

Quality of instructors: preparation, knowledge, openness, interactiveness, structure, simple tools, engagement, practicality,

coaching,

Relevant and real life examples covering both aviation industry and ICAO

Participants from different countries

How would you summarize your experience?

Wonderful, impressive, positive, motivating, inspiring, special, extremely useful

Practical and interactive

A new orientation for strategic planning

Having the chance to talk with different experts on aviation

It opened my eyes to things I have been taking for granted

What changes would you recommend to improve the program?

Additional time in class, additional time for the readings, longer program

More airport examples

To receive a script of the instructors’ lectures

First delivery of the Certificate in Strategic

Management

Programme feedback

Some emails excerpts:

It was great, thank you! Instructors were very good and interesting. I learn a lot about strategy.

Organization of education is perfect thanks to your engagement. And as our professor said “Are we

learning something? …. I am for sure”. Thank you.

M.Sc. Igor Štimac, IAP, AvMP, Head of Airport Consulting and Education, Zagreb Airport, Croatia

I spent a truly interested time and gained a super knowledge from the course as topics, organization and

teaching methods. Thanks to ICAO, Concordia-John Molson, teachers and special thanks to your team

for your cooperation and kindness.

Manei Alkhelaiwi, Chief of Training, Jeddah ATC Center, KSA

It was an awesome experience and pleasure to sit together in class, making profit from excellent

teachers and your team’s triple "p" talents (patient, proactive, professional).

Hinnerk Strauss, Chief Pilot / Flight Department Manager, Kompass GmbH & Co. KG, Germany

I wanted to thank you for a wonderful and memorable time we had last week in Montreal.

D. George Hohlacov, Manager, Airport Planning – Terminal Systems, Greater Toronto Airports Authority, Toronto

Structure of the Certificate in Strategic Management Overview

September 18 to October 29, 2017

Four Parts:

Online Part1: 2 Modules - 2 weeks

Fundamentals of Strategy

Online Part 2: 2 Modules - 2 weeks

Measuring Performance

Onsite Part 3: 5 Modules - 5 days

Integrating Leadership and Strategy

Online Part 4: Final Exam - 1 week

13

Structure of the Certificate in Strategic Management

Online: September 18 to October 1

PART 1: FUNDAMENTALS OF STRATEGY

• Module 1: International Civil Aviation System (1 hour)

• Module 2: Strategic Planning & Innovation (1.5 hour)

• Assignment #1 (2 hours)

Online: October 2 to October 15 PART 2: MEASURING PERFORMANCE

• Module 3: Reputation Management (1.5 hour)

• Module 4: Finance for Strategic Decision-Making (2 hours)

• Assignment #2 (2 hours)

14

Structure of the Certificate in Strategic Management

On-site: October 16-20

PART 3: INTEGRATING LEADERSHIP AND STRATEGY

• Module 5: Crafting & Implementing a Winning Strategy Plan

October 16 & 17 (1.5 day)

• Module 6: Leading Change

October 17 (0.5 day)

• Module 7: Managing across Cultures

October 18 (0.5 day)

• Module 8: Business Ethics

October 18 (0.5 day)

• Module 9: Integrative Group Assignment and Presentation

October 19 & 20 (1.5 day)

Online: October 21 to 29 PART 4: Final Exam (2 hours)

15

16

Training Location

• The headquarters of the JAA TO are located in Hoofddorp, The

Netherlands, near Amsterdam Schiphol Airport easily accessed by

public transportation

• JAA TO offers highest quality training courses on European and

ICAO aviation safety rules and regulations to both authority and

industry personnel

• Training courses are also provided at our various locations

worldwide

17

Logistics

• Airport: nearest airport is Amsterdam Schiphol Airport (AMS)

• Directions: address is: JAA TO, Saturnusstraat 40-44, 2132 HB Hoofddorp,

The Netherlands (jaato.com/locations/106/)

• Trains: from Schiphol to Hoofddorp, only one stop (5 min) per train. From

Hoofddorp station, just a short 5 min walk to the JAA TO building (jaato.com/locations/106/)

• Hotels: JAA TO has negotiated special rates at nearby hotels. For a

complete listing of nearby hotels, please visit our website: (jaato.com/locations/hotel/106/)

• Facilities: upon arrival, participants are warmly welcomed by our reception

team and are able to make use of facilities such as the lounge, PCs with

internet, wifi, coffee and soft drink stations and fully equipped warm lunch

buffet and salad bar

18

JAA Training Organisation

• Originated from the Joint Aviation Authorities (JAA) and merged

into the European Aviation Safety Agency (EASA)

• By enhancing the understanding of European aviation safety rules

and regulations, JAA TO aims to contribute to aviation safety as a

whole

• Through high-standard training courses, JAA TO focuses on the

highest level of professionals and quality. All courses are

developed within JAA TO’s high quality course program

• Trainers are experts in their area and JAA TO carefully guards the

skills and quality of its trainers through its Trainer Qualification

Programme

• JAA TO Our courses are filled with participants from all over the

world

• Organisation: 16 employees and more than 70 trainers available

19

Main Accreditations / Recognitions

• The Associated Training Body of the European Civil Aviation Conference

(ECAC)

• ICAO Regional Training Center of Excellence (RTCE); first in Europe

• Leading member of EASA Virtual Academy (EVA)

• Member of the ICAO TRAINAIR PLUS Steering Committee (TPSC) since its

inception

• EASA-approved RITO (Ramp Inspection Training Organisation) - full practical

and recurrent courses

20

200+ courses on European and

international safety rules and

regulations • Aerodromes, Ground Operations (AGO)

• Air Crew (AC)

• Auditing, Inspection, Investigation (AII)

• Certification (CERT)

• Drones (RPAS)

• Environment (ENV)

• Maintenance (MAINT)

• Management, Personal Performance (MPP)

• Operations (OPS)

• Regulations General (RG)

• Soft Skills (SK)

JAA TO offers also customised courses on

location

21

More information

• Website: www.jaato.com

• E-mail: training@jaato.com

• Telephone number +31 (0) 23 567 97 90

Securing Your Place

Deadline August 31, 2017

Cost for each of the three certificate is $3000 USD

Corporate Rate:

Register four (4) at regular price of $3,000 USD each

- fifth seat at no charge

10 registrations from the same organization

= 8 paid at full price and 2 at no charge

Place secured with receipt by the university of both:

the completed registration form and

your payment or proof of payment

22

Securing Your Place

To register:

Link: http://www.concordia.ca/jmsb/executive-

education/programs/aviation/civil-aviation-management-certificate.html

23

Upcoming Certificates and Dates

Certificate in Strategic Management

September 18 - October 29, 2017

On-site: Netherlands

Certificate in Business Planning and Decision-Making

November 6 - December 17, 2017

On-site: Montreal

Certificate in Human Resources Management

March – April, 2018

On-site: Montreal

24

For more information

Contact Concordia

Ms. Lisa Mylocopos

Email: lisa.mylocopos@concordia.ca

Web: www.concordia.ca/jmsb/aviation

ICAO

Mr. Pedro Avella

Email: pavella@icao.int

Web: https://www.icao.int/training/Pages/Contactus.aspx

25

QUESTIONS

?

26