WELCOME!!!

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Agenda

• Encourage member interactions with the new MIC • Make it a snap for members to interact – Member Plus app • Offer an new member benefit with GiftLocal • Manage it all with the staff app

Member Information Center version 4

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Which Member Information Center version do I have?

Latest version is 4.0. To upgrade, select from the drop down list and it will instantly update your version. No cost.

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Quick Tip for staff

Log in as staff – click the “MIC” button in the upper right hand corner of your software.

Login as any member, go to their member record and click “Login as this member” To login as a specific rep, go to the reps tab. Click “Login” next to their name.

Engage your members! Social Feed.

• Exclusive to membership • Instant access • Ask/Learn/Share with

peers Upload photos of their new

office, link to menu, etc… Announce certifications Share ideas Post a question Introduce new employees Auto posts events, deals, new

members, jobs

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A few other features …. • Reps may upload a photo of themselves

Photo shown in Member Center search, feed. Photo may display in a Public Group (if setup) Photo in Staff app

• Member Center translated to Spanish or French • Members can submit their own News Releases for

posting (like they can for Deals, Jobs)

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A few other features …. • Search for members by interest or group • Membership badge widget

Members post badge on their own website – get code under Company Info -> Membership Badge. Generate code and paste into their site.

Share resources with committees/teams Upload media • Files • Videos • Website link

Organize by • Categories • Group

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Add your own help, or use our default videos Use our MIC help videos (defaulted) or upload your own help. Setup ->Member Login Area Options & Settings

Members find help under Account Settings

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Member Plus app

Who is this for? Your members and their employees. What is it? An easier way for members to use the Member Information Center. Just download the Member Plus app. Available for iOs or Andriod devices. Cost: no charge to you or your members. Free to download and use. itunes: https://itunes.apple.com/us/app/memberplus/id839204301?mt=8 Google play: https://play.google.com/store/apps/details?id=com.micronet.android.memberplus&hl=en

NEW!

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Why your members will it!

• Eliminate remembering logins or website links. Download the app & login once.

• Quick access to members only social feed to post questions to other members, add announcements or share information

• Find contact info for other members • Update their personal info and photo quickly • Receive notifications/alerts from chamber!

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Let’s take a look.

Dashboard view • Notifications • Recent posts • Upcoming events • Checked in places • Scroll to view more…

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Exclusive Members Only Feed

• Ask a question • Share posts • “like” • Upload video

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Slide bar provides quick menu

• Community Feed • Member/rep/Group Search • Events • Hot Deals • M2M Deals • Jobs • News • Resources (external link) • Member Info Center (link)

How many of you purchased or received a gift card in the last 3 months?

Images from Freedigitalphotos.net http://www.freedigitalphotos.net By Master isolated images,

Irritations with most gift cards • Have to physically purchase at a store • Desired store may not be local to you • Impersonal feel • Not all businesses offer a card

Why GiftCards.com?

Cards can be purchased online from anywhere.

Chambers get their own FREE community card to promote local business.* *with Giftcards Local via ChamberMaster.

Buyers personalize the card.

Chamber logo

Personalize it

Select area photo

Not local? Not a problem! Use your existing business directory with the “Buy a Gift Card” button for local businesses. Site visitors can purchase a card from a local business and have it mailed for them.

Available instantly to Members*

Instantly enabled for the basic card. Upload Logo to personalize.

No cost to chamber members Upgrade options available for further

personalization of images ($199/yr). Discover card only at this time Tangible, trackable benefit Members can opt-out anytime Provide a simple way to buy a gift card online for participating businesses. * GiftLocal is setup for retail businesses categories (ex. stores vs attorneys).

Businesses can even advertise their card on their own website (via link to purchase).

Chamber Royalty Program

When members upgrade, chamber earns a share of the revenue. Receive $500 once you hit your first 10 upgrades. Additional upgrades start at $25 each.

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Example of enhanced member card

http://www.giftcards.com/raffertys-pizza-of-nisswa-gift-cards-nisswa-mn

Member uploads photos to select from

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Get Started or Learn More!

Click “Gift Cards”. Upload logo Agree to terms Upload photos for

card selection. We’ll provide marketing ads, text. See FAQ or Help for details.

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Once you’ve opted in…

• New menu help tabs Map categories Select settings View marketing toolkit FAQ Terms

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Settings

• Enable banner for members to learn about program

• Enable “buy” button in business directory

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Marketing Toolkit!

.

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Creates info link for members

Members can compare the free basic features with the $199/year upgrade option

Staff App

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Download staff app

Search for ‘ChamberMaster’ iTunes = iOS devices https://itunes.apple.com/us/app/chambermaster/id635075410?mt=8 Google Play = Android devices https://play.google.com/store/apps/details?id=chambermaster.droid&hl=en

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What version of the Staff app do I have?

Login from your app -> Settings -> View Mobile version. • Premium or Basic available • To upgrade to Premium =

$20/month. • To Upgrade, login to your

software -> Account ->Mobile Application. Check to upgrade. You are instantly upgraded.

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Using the Staff app for quick updates

Dashboard view • Active/Prospective counts • New members added • Drop members • Events by month/revenue • Member Anniversaries • Tasks pending approval

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Quickly find contacts

• Apply filters • Search profiles • Look-up prospects • Filter by proximity • Get Directions • Click to call • Log notes*

* Premium version

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View Profiles

• Membership length, type & renewal mo • Correspondence • Outstanding balances • Referrals • Event attendance • Webpage stats • Group participation • Contacts

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• Edit profile* • Add a member/prospect/rep* • Add notes* • Take photo of rep

*Premium edition for most editing options

Update Activity

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Organize Messages

• Send messages and book appointments while in the field*

• Enter detailed notes and add follow-up reminders*

• Lookup past notes * Premium version

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Community Feed posts

• Share events with your community

• “like” and share posts • Upload photos • View member posts • Post alerts and

announcements. • Auto posts new

members, deals, jobs

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Capture Referrals

• Create and send referrals on-the-fly*

• Refer one or multiple members*

• Auto logs entry*

* Premium version

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Manage events with app

• Create* and view events • Approve events • Check-in attendees (on event day)

• Add attendees* • Select a random prize winner!*

*Premium edition

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Add Member – using staff app!

• Add Prospect or Member using basic info.

• Click “Add” button to access online application for additional field completion.

Questions and Comments?