WELCOME EuroFM meets Turkey Istanbul 2012 GLOBAL FACILITY
MANAGEMENT EUROFM From China to the USA /Canada to.. Istanbul
Turkey 2012 Slide 2 Doing business in Holland, in Europe, in
Turkey: is doing business with the world EuroFM meets Turkey
Istanbul 2012 Slide 3 YES, FM IS A PROFESSION [SUSTAINABLE FACILITY
LEADERSHIP: PEOPLE FIRST!] Ron van der Weerd LL.M Msc ( Dr. Ab
Reitsma CFM, CFMJ ) Hanze University of Applied Sciences Groningen
The Netherlands EuroFM meets Turkey Istanbul 2012 Slide 4 FM
education in the Netherlands Ron van der Weerd LL.M Msc Dean School
of Facility Management Chair LOOFD (Dutch Association Facility
Management Education) Chair European Facility Management Network
(EURO FM) Member FMN, IFMA, EuroFM, IFMEC, FMEX School of Facility
Management Hanze University of Applied Sciences Groningen The
Netherlands -1000 students, 70 staff in research and eduction on FM
-One of nine programs in the Netherlands; the largest -Total
5000-6000 students in the Netherlands; 500-700 in US/Canada
www.hanzegroningen.euwww.hanzegroningen.eu share your talent. move
the world. EuroFM meets Turkey Istanbul 2012 Slide 5 FACILITY
MANAGEMENT EuroFM meets Turkey Istanbul 2012 Technology People
Place Process Facilitating the company in order to achieve its
objectives Everything that has to be organized to make the core
buisiness or the primary process possible Slide 6 EuroFM meets
Turkey Istanbul 2012 Is FM a Job or a Profession E:\VTS_02_1.mpg FM
is every where, Do you see it? Slide 7 EuroFM meets Turkey Istanbul
2012 Is FM a Job or a Profession? Slide 8 EuroFM meets Turkey
Istanbul 2012 Slide 9 IFMA DefinitionEuroFM Definition New basic
model A profession that encompasses multiple disciplines to ensure
functionality of the built environment by integrating people,
place, process and technology. Integration of processes within an
organization to maintain and develop the agreed services which
support the effectiveness of its primary activities. - EN15221-1
Slide 10 EuroFM meets Turkey Istanbul 2012 Added Value 5 P FM model
Is FM a Job or a Profession Mission Facility management creates and
adds value to organizations by facilitating, in a hospitable and
flexible manner, the work activities and accommodation of
individuals and groups in the areas of services and property
management. Vision User-oriented, transparent provision of the
optimum functioning of the property and the associated services
with a special attention to social sustainability, wherein
increasing client experience is of leading importance, resulting in
the creation of value. Slide 11 Is FM a Job or a Profession? Slide
12 EuroFM meets Turkey Istanbul 2012 Is FM a Job or a Profession?
Slide 13 EuroFM meets Turkey Istanbul 2012 Added Value 5 P FM model
Is FM a job or a Profession GLOBALIZATION Slide 14 EuroFM meets
Turkey Istanbul 2012 II. All For And Through People Is FM a Job or
a Profession? Slide 15 EuroFM meets Turkey Istanbul 2012 All For
And Through People Is FM a Job or a Profession Manage / lead
Inspire / coach Consult / meet Project management Plan / organize
Negotiate Budgeting Working for and with PEOPLE Slide 16 EuroFM
meets Turkey Istanbul 2012 Is FM a Job or a Profession? FM is a
BBA/MBA degree program for management positions in FM industry:
Combination of Business Management expertise & FM specific
(industry) knowledge Slide 17 EuroFM meets Turkey Istanbul 2012 Is
FM a Job or a Profession? Business Administration competencies (6)
o Developing a vision of changes and trends in the external
environment o Analyzing policy issues, translating them into policy
objectives and alternatives and decision-making o Applying HRM in
the organizations strategy o Setting up, controlling and improving
business and organizational processes o Analyzing financial and
legal aspects, internal processes and the business or
organizational environment in order to improve coordination and
interaction o Developing, implementing and evaluating a change
process Generic higher education competencies (2) o Social and
communication skills (interpersonal and organizational) o
Self-managing skills (intrapersonal and professional) Facility
management competency (1) o Creating added value for people and
organizations in the areas of property management and services
Slide 18 EuroFM meets Turkey Istanbul 2012 Is FM a Job or a
Profession? Slide 19 EuroFM meets Turkey Istanbul 2012 Is FM a Job
or a Profession? FM = Building bridges Slide 20 EuroFM meets Turkey
Istanbul 2012 Is FM a Job or a Profession? Slide 21 EuroFM meets
Turkey Istanbul 2012 Is FM a Job or a Profession? Business
Administration competencies (6) o Developing a vision of changes
and trends in the external environment o Analyzing policy issues,
translating them into policy objectives and alternatives and
decision-making o Applying HRM in the organizations strategy o
Setting up, controlling and improving business and organizational
processes o Analyzing financial and legal aspects, internal
processes and the business or organizational environment in order
to improve coordination and interaction o Developing, implementing
and evaluating a change process Generic higher education
competencies (2) o Social and communication skills (interpersonal
and organizational) o Self-managing skills (intrapersonal and
professional) Facility management competency (1) o Creating added
value for people and organizations in the areas of property
management and services Slide 22 EuroFM meets Turkey Istanbul 2012
Is FM a Job or a Profession? III. Sustainable Facility Leadership
The Whole Person Paradigm (Covey, 2004) self-awareness feeling,
heart, passion vision, head, brains, plan discipline, body, action
mission, personal leadership Slide 23 EuroFM meets Turkey Istanbul
2012 Is FM a Job or a Profession? FM Leadership Taking people
serious! Balanced approach of Leadership 4 Dimensional Leadership:
embraces 4 needs of people: Employees Customers Suppliers Slide 24
EuroFM meets Turkey Istanbul 2012 Is FM a Job or a Profession? FM
Leadership Differences with management (e.g. McGregor, 1970;
Kotter, 1996) Management: IQ, WHAT & HOW: DISTRUST Leadership:
balance, EQ, SQ & WHY: TRUST Leadership starts from within
(Covey, 2004) Find your voice Inspire others to find their voice
Again: It is all about people Slide 25 EuroFM meets Turkey Istanbul
2012 Is FM a Job or a Profession? Education on FM Leadership Slide
26 EuroFM meets Turkey Istanbul 2012 Is FM a Job or a Profession?
FM = All For And Through People Personal Leadership is the basis
for creating the new modern generation of FM managers Into FM
Leaders Which makes FM a true Profession Slide 27 EuroFM meets
Turkey Istanbul 2012 FM is a great Profession! For attending this
presentation ? QUESTIONS ? Thank You! Slide 28 EuroFM meets Turkey
Istanbul 2012 See you all soon in Zurich Switzerland EuroFM members
Meeting 6 th - 8 th February 2013 University of Applied Sciences
ZHAW
