Welcome, and thank you for attending the HSS-RPP Application Q&A Webinar!

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The format of this webinar includes speakers, a PowerPoint presentation, and a Q&A session.

This session is being recorded, and a link will be provided to all participants.

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Please type questions in the Chat panel and address them To: All Panelists.

HOUSING STABILITY SERVICES (HSS)FOR THE

ILLINOIS RENTAL PAYMENT PROGRAM (RPP)

APPLICATION TUTORIAL WEBINARFebruary 16, 2021

Application submission deadline is February 23, 2021 at 3:00pm CST

AGENDA

Overview▪ Program Overview▪ Eligible Applicants▪ Eligible Activities

Filing your Application▪ Application Overview▪ Application Questions▪ Application Requirements

Additional Resources▪ More Information▪ IHDA Contact Info▪ Q&A

PROGRAM OVERVIEW

▪ IHDA developed the Illinois Rental Payment Program (RPP) to provide rental assistance to eligible Illinois households unable to pay their rent due to the COVID-19 pandemic.

▪ IHDA is issuing this RFA to obtain responses from qualified housing counseling agencies, community-based organizations, non-profit organizations, and legal aid groups o assist with the operation of the RPP by providing housing stability services.

PROGRAM OVERVIEW

▪ Program Funding $450M

▪ Coverage:

o Up to 9 months arrearage + 3 months forward

o $15K Max

▪ Landlord led application and tenant to certify

▪ Tenant application with help from the Housing Stability Service agencies

▪ Please visit Treasury FAQs for full requirements

https://home.treasury.gov/system/files/136/ERA-Frequently-Asked-Questions_Pub-1-19-21.pdf

MORE INFORMATION AND RESOURCES

IHDA’s website contains additional information for your reference.

Navigate to the following website for application information:

→ https://www.IHDA.org

→ Community

→ Foreclosure Programs

→ Housing Stability Services (“HSS”) for the IIllinois Rental Payment Program(“RPP”)

https://www.ihda.org/my-community/foreclosure-programs/#collapseOne

MORE INFORMATION AND RESOURCES

Additional information on Program Portal will be updated on IHDA’s COVID-19 Housing Resources Information page located here:

→ https://www.IHDA.org

→ About us

→ COVID-19 Housing Resources Information

https://www.ihda.org/about-ihda/covid-19-housing-resources-information/

ELIGIBLE APPLICANTS

▪ Housing counseling agencies

▪ Community-based organizations

▪ Non-profit organizations, including legal assistance groups

Applicants should have experience with information and outreach, as well as client intake and management procedures.

ELIGIBLE ACTIVITIES

HSS OUTREACH:

▪ Disseminating information about the RPP throughout the applicant’s coverage area;

▪ Performing outreach services within the coverage area to inform as many people as possible about the RPP in languages needed in the community; and

▪ Identifying other available housing resources for clients.

**Note: Agencies whose coverage area is limited to the Chicago metro MSA (Cook, DuPage, Lake, Kane, McHenry, and Will Counties) are ineligible to apply to do outreach only. These agencies must also conduct intake.

ELIGIBLE ACTIVITIES

HSS INTAKE:▪ Assisting Illinois residents, including landlords and tenants (“Clients”) with the

initial RPP application process virtually, over the phone, or in-person;

▪ Helping Clients after submittal of an RPP application including case management and referral services;

▪ Following-up with Clients after the submittal of an RPP application including case management and referral services;

▪ Provide intentional outreach and intake assistance to landlords of 2–4-unit buildings who may face technology and language barriers; and

▪ Assisting tenants who have applied for funds from RPP, but whose landlords have been unresponsive, including engaging in any specific landlord outreach steps required by the Act.

ELIGIBLE ACTIVITIES – FUNDING

Funding is available up to $140,000 per Partner Agency for the period of March 31, 2021 and may cover from 3 months up to 12 months through March 31, 2022.

▪ HSS Outreach (not to exceed $25,000)

▪ HSS Client Intake (not to exceed $100,000)

▪ HSS Tech Equipment (not to exceed $15,000)

Maximum Request Amount- $140,000

***Note: INDIRECT costs are NOT eligible expenses and will not be covered by any grant funds.

APPLICATION

APPLICATION

▪ Review the application in its entirety before completing your submission

▪ Use the space provided for your answers and stay within character limit

▪ Do not include any attachments other than

o Completed application

o Financial Audit materials

o Detailed budget

o Scanned signature page (if e-signature is not possible)

https://www.ihda.org/wp-content/uploads/2021/02/Illinois-Rental-Payment-Program-HSS.pdf

APPLICATION

All Applicants:

▪ Requested Grant Amount (up to $140,000)

APPLICATION

All Applicants:

▪ Enter contact informationo Include at least 2 contacts

▪ Make sure to include the # of staff who you plan to work on this grant

▪ Click on the Application Contact Link

o Required as part of application submission o Contacts provided will be used for all communication during

application review, approval/denial notices, and legal review (if approved)

o Contacts will receive notices of any upcoming funding opportunities

https://form.jotform.com/210336387157154

APPLICATION

All Applicants:

▪ Include requested amount (up to $140,000)

▪ Target areas

▪ Counties in the service areas

▪ Zip codes in the service are

▪ Include at least 2 contacts

APPLICATION

All Applicants:

Question #1

Geographies to be covered by this grant – list the county/counties you intend to service if awarded grant funds. Also, please provide each zip code that you intend to service. Please also specifically name any particular target areas, neighborhoods or community areas you anticipate serving, if applicable.

• Responses are limited to 2,000 characters

APPLICATION

All Applicants:

Question #2

Describe the demographic makeup of the clients that the Applicant serves.

• Responses are limited to 1500 characters

Question #3

Describe all the services that the Applicant currently offers.

• Responses are limited to 1500 characters

APPLICATION

All Applicants:

Question #4

How many clients did the Applicant serve across all programs for calendar year 2020?

Question #5

Describe the Applicant’s previous experience with COVID-19 related rental assistance programs, including an estimate of how many clients were assisted, broken down by ERA/EMA program type (or other Coronavirus Relief Fund programs).This includes those clients reported in the ERA/EMA application portal (code entry) and those that were not officially reported but were assisted through your agency.

• Responses are limited to 2500 characters

APPLICATION

All Applicants:

Question #6

If awarded grant funds, please indicate how many clients you anticipate being able to reach in conducting RPP HSS Outreach?

Question #7

If awarded grant funds, please indicate how many clients to anticipate being able to serve in conducting RPP HSS Intake?

APPLICATION

All Applicants:

Question #8

Describe how the Applicant will assist clients with the RPP application portal, remotely or otherwise, if the Client does not have internet access and/or is limited with technical skills.

• Responses are limited to 2000 characters

Question #9

There may be certain cities or counties running separate rental assistance programs using funds received under the Act. Describe how the Applicant will communicate and coordinate with any such jurisdiction to avoid duplication of services and to manage referrals.

• Responses are limited to 2000 characters

APPLICATION

Question #10

Please mark an "x' for all the HSS functions that the Applicant is able to perform as of the date of this application.

Other than providing services in language in addition to English, if you are unable to provide one or more of the above-listed functions, please indicate why in the space below:

• Responses are limited to 1500 characters

APPLICATION

All Applicants:

Question #11

Describe your current marketing and outreach services for your existing programs. Provide a detailed description of how you plan to conduct HSS outreach for the RPP?

• Responses are limited to 2000 characters

Question #12

Describe your current intake process for your existing programs. Provide a detailed description of how you plan to conduct HSS intake for the RPP. Describe your ability to provide outreach and intake assistance to landlords of 2–4-unit buildings who may face technology and language barriers.

• Responses are limited to 2000 characters

APPLICATION

All Applicants:

Question #13

Prepare and attach a detailed budget for the total grant amount requested, broken down by HSS activity. If grant funds will be needed to purchase equipment in order to execute deliverables under the grant agreement, please include detailed budget for i.e. computers, laptops, tablets, and headsets. IHDA understands that the budgets submitted will be good faith estimates, but responses to this RFP should be as detailed as possible.

Please note INDIRECT costs are NOT eligible expenses and will not be covered by any grant funds.

APPLICATION

All Applicants:

Question #14In the space provided below, please describe your RPP HSS action plan and anything else you would like IHDA to know about your capacity in connection with your response to this RFP. In describing your RPP HSS action plan, include detail for all the below items:

✓ Readiness timeline

✓ Strategy for managing RPP volume on top of existing work (including call volume, virtual meeting volume, and, if applicable, in-person meetings)

✓ Strategy for managing intake of all potential clients

✓ Strategy for assisting priority populations (specific to those unemployed and 50% AMI and under)

✓ Strategy for assisting tenants with unresponsive landlords

✓ Strategy for post application assistance

✓ Strategy for referring Clients to other available housing resources

• Responses are limited to 6000 characters

STANDARD REQUIREMENTS & CERTIFICATIONS

APPLICATION

All Applicants:

Financial Audit Report

Applicants must provide a copy of their most recent independent financial audit.

If a Management Letter was issued, a copy of this letter must be attached.

Please also include any Management Response and/or Corrective Action Plan.

The Management Response and/or Corrective Action Plan must be on the applicant’s letterhead and be signed by either the Executive Director, Chief Executive Officer, or Chief Executive of the applicant.

Note that IHDA reserves the right to use lack of a corrective action or lack of a response to findings to determine funding.

APPLICATION REQUIREMENTS

1.) Completed application

Note: Remember to fill out the Jotform link with your Application Contact information

2.) Most recent independent financial audit and relevant materials

3.) Provide detailed budget for grant

4.) Application must be signed. Electronic signatures are accepted. If not able to sign electronically, the signature page can be printed, signed, scanned, and attached as a separate attachment.

Name each Document, and electronically submit all documents as PDFs (email attachments cannot exceed 35MB)

No additional documentation will be accepted as part of your application. IHDA will only review information entered in the application, Jotform link, and in the attached audit documents.

APPLICATION REQUIREMENTS

All applications and their accompanying materials should be submitted within a single email. After IHDA has received your application, we will send you a confirmation of

receipt in response – ensure that you receive this confirmation and that there were no errors in transmission.

Submission deadline is February 23, 2021 at 3:00pm CST

CONTACT INFORMATION

Please address inquiries to the COAinfo@ihda.org account to receive a timely response.

Nicki Pecori FiorettiDirector of Community Affairs npecorifioretti@ihda.org

Mónica EnríquezAssistant Director of Community Affairs menriquez@ihda.org

Marlene CorralProgram Supervisor mcorral@ihda.org

QUESTIONS?