Week 4; Org Structures

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    Week 4

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    Prepared by:

    Fall 2012Introduction to Business

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    Topic Covered

    1. Classical Management Theory Classical Organizational Theory

    Theory of Bureaucracy

    2.Understanding of Organizational Concepts Organizational Chart

    Authority and Responsibility

    Delegation

    Span of Control

    3. Classification of Internal Organizational Structures

    4. Centralization v. Decentralization

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    Emphasized on division of labor, the need todevise the best method of working & their

    view of man as rational economic animal.

    Has three strands:

    Classical Organization Theory;

    Theory of bureaucracy;

    Scientific Management

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    Developed by Henri Fayol (1841-1925)

    Concerned with the formal structure of organization.Focusing on technical efficiency of the organization toformulate valid principles of sound & effectivemanagement

    Principles:

    Division of Work; Authority & Responsibility ; Discipline ; Unity of Direction ; Subordination of Individual ; Degree of Centralization ; Scalar Chain ; Fair System of Remuneration ; Order ; Equity ; Stability of tenure ; Subordinates ; Esprit de corps

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    Given by Max Weber 1864-1924

    Organizations can be an instrument of efficiency

    if based on certain principles; inflexible &impersonal

    Characteristics:

    High degree of specialization ; hierarchy of well-defined authority ; Duties are impersonal ; promotionbased on qualification & merits ; formal rules &procedures ; written records of decisions made ;authority vested in positions ;

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    Organization can be defined as:

    The means by which management coordinates

    the efforts of employee to achieve objectives;

    The formalized, intentional structure of roles orpositions;

    The planned coordination of resources toachieve a goal via division of labor and ahierarchy of authority and responsibility.

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    The process of organizing involves:

    A structuring of activities; The allocation of roles;

    The assigning of responsibility and authority;

    The devising of rules and system;

    The provision of means for coordinating theactivities of various grouping of people and

    resources.

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    Formal organizationrefers to thedeliberately planned

    structure of roleswithin theorganization. It isformal in the sense

    that it is official andplanned, but this doesnot means that it isnecessarily inflexible.

    Informal organizationis a network ofpersonal and social

    relationships. It is notplanned or official, butarises spontaneously aspeople associate with

    each other. The powerof the group leader ispersonal and is givenby the group.

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    A pictorial representation of the formalorganizational structure. It depicts the

    relationships between personal with in formalorganization.

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    Board ofDirectors

    ManagingDirector

    ProductionManager

    Dept.A

    Dept.B

    Supervisor Supervisor

    Engineering

    HR ManagerMarketingManager

    MarketResearch

    SalesManager

    SalesTeam A

    SalesTeam B

    FinanceManager

    An Organizational Chart: Showing Organization by Functional Specialism

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    A pictorial representation of the formalorganizational structure. It depicts the

    relationships between personal with in formalorganization.

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    Authority is the legitimate exercising ofpower, which, in turn, is the ability to exercise

    influence over objects, people and situations.

    it is vested in positions, not people;

    it is accepted by subordinates;

    it flow down the vertical hierarchy.

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    Line Authority

    Staff Authority

    Functional Authority

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    The subordinate must posses sufficient skills andexperience;

    The objective must be defined and understood;

    The subordinate should be given sufficient authority andresponsibility, but both should be clearly defined;

    There should be a clear schedule for completion of thetask;

    The subordinate should be given sufficient discretion toact;

    The authority and responsibility of the subordinate shouldbe announced.

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    the ideal span of control is therefore not fixedbut is dependent on; The nature of the task, with repetitive work

    permitting the supervision of larger numbers ofsubordinates; The ability and experience of the people concerned; The effectiveness of communications; The cohesiveness of the team; The degree of delegation exercised; Physical conditions, such as the proximity of the

    people concerned.

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    Possessing a boarder base of skills than is requiredin tall organization

    Being adaptable

    Developing team skills

    Cross functional teams

    Self dependent teams

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    1. Entrepreneurial structure organized aroundthe owner-manager;

    2. Functional structure organized in terms offunctional area of management;3. Product based organized by product;4. Geographically based organized by regions;5. Market segment based organized by

    customer types;6. Matrix organization

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    A centralized organization is one in which mostdecisions are taken at the centre or at the upper levelsof the organization. This leaves little discretion andautonomy for the periphery or lower levels.

    A decentralized organization, on the other hand, isone in which there is considerable delegation andautonomy is the periphery or at the lower levels. It is

    important to realize that centralization is notnecessarily related to geographical spread of anorganization. It is quite possible for a multi-plant firmto be highly centralized, whereas a single-siteorganization can be highly decentralized.

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    Advantages

    Greater control

    Economies in staffing

    Economies ofspecialization

    Easier communications

    Disadvantages

    Excessively bureaucratic

    Rigidity

    Delays in decisionmaking

    Loss of initiative

    Stifles personaldevelopment

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    Advantages

    Decisions made wherethe action is

    Recognition of localconditions

    Improved morale

    Personal development

    More responsive to theenvironment

    Disadvantages

    Loss of control

    Loss of some economies

    of scale

    Development of anarrow departmentalview

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    Q1: What is meant by hierarchicalorganization?

    Q2: Analyze the advantages of a product-based or divisionalized structure over afunctional structure.

    Q3: Assess the adverse consequences of rigidhierarchical structure.

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