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Week 1: Environment, Health, and Safety Overview Unit 1: Environment, Health, and Safety The Basis for Operational Sustainability

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Week 1: Environment, Health, and Safety Overview

Unit 1: Environment, Health, and Safety –

The Basis for Operational Sustainability

2PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Environment, health, and safety – the basis for operational sustainability

In this unit you will…

▪ Learn some of the key priorities of today’s enterprises

when it comes to environment, health, and safety

(EHS)

▪ Understand the importance of EHS within the context

of companies’ sustainability ambitions

3PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Sustainability

Sustainable

Business

SAP as Enabler

and Exemplar

Climate 21

Circular Economy

Solutions / Products / Services

A challenge for the world

SAP contributes to sustainable

business

Providing products and services that meet

the sustainability challenges and

opportunities of our customers

SAP Priorities

and ProgramsEnvironment, Health, & Safety,

and Ethical Sourcing

Content and Best Practices Partner Ecosystem

Contribution to Sustainability Initiatives

The SAP Value

Proposition: “Actionable insights for

sustainability across your

entire value chain”

Leading by example in our own sustainable

business operations and practices

SAP’s purpose is to help the world run

better and improve people’s lives

Creating positive economic, environmental, and

social impact within planetary boundaries

Environment, health, and safety – the basis for operational sustainability

SAP’s contribution to sustainability

4PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Control Hazards

Learn from Incidents

Proactively Manage Risk

and Ensure Compliance

Medium High Critical

Low Medium High

Low Low Medium

Likelihood

Imp

ac

t

High

Medium

Low

Low Moderate High

Continuous Improvement

Environment, health, and safety – the basis for operational sustainability

Companies’ top EHS priorities

5PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Establish a Safety Culture

Environment, health, and safety – the basis for operational sustainability

Customers’ top EHS priorities

Thank you.

Contact information:

[email protected]

© 2021 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of

SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its

distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or

warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.

The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty

statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional

warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or

any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,

and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and

functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason

without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or

functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they

should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered

trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names

mentioned are the trademarks of their respective companies.

See www.sap.com/trademark for additional trademark information and notices.

www.sap.com/contactsap

Follow all of SAP

Week 1: Environment, Health, and Safety Overview

Unit 2: History and Evolution of Environment,

Health, and Safety – An Overview

2PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

In this unit you will…

▪ Learn the scope of the EHS profession and how it

evolved into its current form and focus

▪ Understand the laws and regulations that govern

how companies operate to reduce environmental

impact and ensure a safe workplace

▪ Notice how key events increased public awareness

and compelled both industry and governments to act

3PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

Introduction

▪ The focus on safety and environmental protection is

a relatively new development in the history of

commerce and public discourse.

▪ Environmental degradation and unsafe working

conditions were considered to be an accepted cost

of doing business.

▪ EHS regulations have become more refined and in

most cases, more strict over time.

▪ Central driver for both the digital transformation and

the “green” transformation happening in the world

due to renewed focus on sustainability

4PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

Key environmental events (modern era)

Love Canal

Pollution

Publication

of Silent

Spring Bhopal

Disaster

Cuyahoga

River

BurningExxon

Valdez

Oil Spill

DDT Ban

Texas City

Explosion

Seveso

Chemical

Explosion

Deepwater

Horizon

Offshore

Disaster

1960 1980 1990 20001970 2010

US

EP

A / O

SH

A

Chernobyl

Nuclear

Accident Earth

Summit

Earth

Day UN

Conference

on Human

Environment

5PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

Key regulatory steps

Global

Harmonized

System (GHS)

ISO 14001

US

/No

rth

Am

eri

ca

Glo

ba

l

Clean Air Act

Solid Waste

Disposal Act

National

Environmental

Policy Act

(NEPA)

Endangered

Species Act

Safe Drinking

Water Act

Resource

Conservation and

Recovery Act

(RCRA)

Toxic Substances

Control Act (TSCA)

Clean Water Act

CERCLA

(Superfund)

EPCRA (Right-

to-Know)

Superfund

Amendments and

Reauthorization Act

(SARA)

Montreal

Protocol

Clean Air Act

Amendments

ISO 45001

REACH

Oil Pollution

Act

Energy Policy

Act

Kyoto

Protocol

FL Chemical

Safety for the 21st

Century Act

EEC Environmental

Action Programme Single

European Act

Treaty of

Amsterdam

Environmental

Protection Act

(China)

1960 1980 1990 20001970 2010

US

EP

A / O

SH

A

6PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

The evolution of the EHS profession

ComplianceRisk

Mitigation

Competitive

Advantage

Continuous

Improvement

Disciplines/

Skillsets

Industrial

Hygiene

Environmental

Engineering

Safety

Management

Operational

Integrity

Root-Cause

Analysis

SustainabilityHazardous Materials

Management Occupational

Health

Audits and

Inspections

Waste

Management

7PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

The financial value proposition of the EHS function

In the US, companies spend about $171 billion per year on direct and indirect costs related to workplace

injuries. Studies show that deploying EHS systems that drive preventative actions are proven to reduce these

costs.

The National Safety Council estimates that the average cost of a medically-consulted injury approaches

$42,000 when all direct and indirect costs are included.

13 days of work are lost on average for each workplace injury.

In 2017, companies in the US were made to pay $2.98 billion in environmental non-compliance fines and

violations.

EHS practices and associated CSR (Corporate Social Responsibility) practices help to preserve brand and

reputation.

https://injuryfacts.nsc.org/work/costs/work-injury-costs/

8PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

Current challenges in EHS

▪ COVID-19

▪ Digital transformation

▪ Data privacy

▪ Political impact on regulations

▪ Climate risk disclosure and CSR

9PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

Global regulatory framework for EHS in 2021 (key examples)

OSHA

EPA

RCRA

GHS

TFEU Article 11

TFEU Article 191

TFEU Article 192

TFEU Article 193

China Standards 2035

Environmental Protection Act

National

Environmental

Management ActRegulation and policies

for EHS topics are set

at global, regional, and

local levels

CERCLA

MRR

CalOSHA

REACH

EPBC Act

CIPA

PPRA

PCMSO

CEPA

10PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

History and evolution of environment, health, and safety – an overview

Summary

EHS has evolved from a basic

cost-centric function of ensuring

regulatory compliance to one

that drives business continuity,

brand preservation, and

possibly competitive advantage.

The modern topic of

environment, health, and safety

was born out of industrial

disasters and growing public

awareness of risks to the natural

environment and human health.

The current situation is one

where a matrix of partially-

harmonized regulations at

global, regional, and local levels

govern the EHS function. New

challenges like climate change

and digital transformation are

starting to show influence.

Thank you.

Contact information:

[email protected]

© 2021 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of

SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its

distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or

warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.

The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty

statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional

warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or

any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,

and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and

functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason

without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or

functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they

should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered

trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names

mentioned are the trademarks of their respective companies.

See www.sap.com/trademark for additional trademark information and notices.

www.sap.com/contactsap

Follow all of SAP

Week 1: Environment, Health, and Safety Overview

Unit 3: Environment, Health, and Safety Challenges

– Compliance and Beyond

2PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Environment, health, and safety challenges – compliance and beyond

In this unit you will…

Learn about the challenges an enterprise faces when it

is eager to positively influence environment, health,

and safety. Speaking of:

▪ Organizational EHS challenges

▪ Challenges for an EHS process

▪ Specific challenges for the EHS department

3PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Corporate

EHS Management

OperationsIndividual employees are

not engaged in integrated

programs – no feedback on

information submitted to

management

Site-level management and

leadership are drowning in data

and have too many tools – they

are frustrated!

Lack of transparency into daily operations

– Accountable but not aware/informed

Environment, health, and safety challenges – compliance and beyond

Primary obstacle – disconnected stakeholders

4PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Environment, health, and safety challenges – compliance and beyond

Organizational EHS challenges

▪ Disconnected stakeholders

▪ Lack of safety culture and lack of safety leadership

▪ Evolving workforce

5PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Environment, health, and safety challenges – compliance and beyond

Challenges for an EHS process

▪ Challenge to standardized processes across different

regions or plants

▪ Challenge to operationalize EHS – make it part of the

core processes within a company

▪ EHS processes are perceived as too complicated

6PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Environment, health, and safety challenges – compliance and beyond

Specific challenges for the EHS department

▪ Keeping up with regulatory changes

▪ Keeping up with new technology – digital transformation

▪ EHS departments often face limited budgets

▪ Pressure to contribute and add value

Thank you.

Contact information:

[email protected]

© 2021 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of

SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its

distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or

warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.

The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty

statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional

warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or

any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,

and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and

functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason

without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or

functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they

should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered

trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names

mentioned are the trademarks of their respective companies.

See www.sap.com/trademark for additional trademark information and notices.

www.sap.com/contactsap

Follow all of SAP

Week 1: Environment, Health, and Safety Overview

Unit 4: What Is Trending in Environment, Health,

and Safety?

2PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

What is trending in environment, health, and safety?

In this unit you will…

▪ Understand the main trends and drivers in the

environment, health, and safety (EHS) domain which

are targeted to further establish EHS as a value-add

line of business within the company.

3PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Drone use cases

e.g. emergency response

Connected workerESG disclosure

sustained by EHS

Leveraging Big Data for

predictive analytics

Wearable use cases

e.g. lone worker

Augmented reality to

publish EHS information

Conversational AI

for EHS

Mobile

applications

Virtual reality

e.g. trainings

Advanced and automated

hazard identification

What is trending in environment, health, and safety?

Environment, health, and safety trend examples

4PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Adaptation

Solution

Maturity

Busin

ess v

alu

e

EHS on an

Island Input

Spreadsheet

Point Solutions

Enterprise

ContextParticipation Contribution

Understand

and PredictWhat If?

Asset Information

Person/HR Data

Finance Data

Production

Contingent Workforce

Plant Maintenance

Enterprise Context

Predictive Analytics

Scenario-Based

Analysis

Continuous

Improvement

Da

ta

Pro

ce

ss

An

aly

tics

Proactive Safety

Culture

Compliance

Aw

are

ne

ss

Embedded

What is trending in environment, health, and safety?

The value journey for managing environment, health, and safety

Ubiquity

Situational

Awareness

Autonomy

5PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Why?

▪ EHS needs to keep up with digital transformation within the enterprise

▪ Moving beyond the safety performance plateau

▪ Allow EHS staff to focus on the situation rather than the transaction

How?

▪ Always up-to-date and one step ahead – answer questions before they are asked and prevent issues

▪ Take full advantage of the context and truth from an integrated ERP platform

▪ Leverage the latest technologies for user experience, analytics, ubiquitous computing, loT, and machine

learning

What?

▪ Live, dynamic solution that enables seamless, proactive interaction between all organizational levels and

stakeholders within the enterprise (from shop floor to top floor)

What is trending in environment, health, and safety?

The future of EHS – the intelligent EHS solution

Thank you.

Contact information:

[email protected]

© 2021 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of

SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its

distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or

warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.

The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty

statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional

warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or

any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,

and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and

functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason

without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or

functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they

should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered

trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names

mentioned are the trademarks of their respective companies.

See www.sap.com/trademark for additional trademark information and notices.

www.sap.com/contactsap

Follow all of SAP

Week 1: Environment, Health, and Safety Overview

Unit 5: How Can SAP Help You Reach Your

Operational Sustainability Goals?

2PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How can SAP help you reach your operational sustainability goals?

In this unit you will…

▪ Understand the long heritage of SAP in the area of

environment, health, and safety

▪ Get a brief overview of SAP’s current solution

portfolio for environment, health, and safety

▪ Understand the benefit these applications bring to

SAP’s clients

3PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

1995 2005 2010 20152000 2020

Intelligent EHS

Fiori UX

IoT Integration

Content

Embedded Analytics

Native Mobile Apps

Dangerous Goods

Waste Management

Industrial Hygiene

Incident Management

Occupational HealthProduct Safety

Emissions Management

Compliance Tracking

Hazardous Substance Mgmt

Product and REACH

Compliance

Incident Management

Chemical Mgmt

Risk Assessment/IH

Occupational Health

Compliance Mgmt

Emissions Mgmt

Management of

Change

Work Clearance Mgmt

Re

no

va

tion

SA

P S

/4H

AN

A

Incident Management

Chemical Mgmt

Risk Assessment/IH

Occupational Health

Compliance Mgmt

Emissions Mgmt

Management of Change

Work Clearance Mgmt

How can SAP help you reach your operational sustainability goals?

Building on 25 years of commitment from SAP for environment, health, and safety

4PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How can SAP help you reach your operational sustainability goals?

SAP solution portfolio for environment, health, and safety

Detect and resolve safety issues

and learn from incidents

Proactively identify, analyze, and mitigate

EHS risks

Measure, track, monitor, and report air, water,

and waste emissions

Manage operational changes with systematic

reviews, risk mitigation, and approvals

Control maintenance work through clearly

defined safety instructions and permits

EHS Incident Management

EHS Health and Safety

EHS Environment

Management

Management of Change

Maintenance Safety

5PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

EHS Incident Management

EHS Health and Safety Management

EHS Environment Management

Management of Change

Maintenance Safety

Re

al-T

ime

EH

S R

ep

ortin

g a

nd

An

aly

tics

Ac

tion

Tra

ck

ing

an

d T

as

k M

an

ag

em

en

t

Supporting applications

Inte

lligen

t EH

S T

ech

no

log

ies fo

r Aw

are

ness, A

uto

matio

n, U

biq

uity

Implementation

Add-Ons

Human

Resources

Asset

Management

Contractor

Management

Incident

Management

Safety

Observations

Operational Risk

Assessment

Occupational

Health

Industrial Hygiene

and Sampling

Chemical

Management

Chemical

Approval

Emissions

Management

Regulatory and

Permit Compliance

Management of

Change

Permit to WorkWork Clearance/

LOTO

EHS Audit

Management

Near Misses

Waste

Management

How can SAP help you reach your operational sustainability goals?

SAP solution portfolio for environment, health, and safety

6PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How can SAP help you reach your operational sustainability goals?

Common challenge – disconnected stakeholders and processes

Corporate

EHS Management

OperationsIndividual employees are

not engaged in integrated

programs – no feedback on

information submitted to

management

Site-level management and

leadership are drowning in data

and have too many tools – they

are frustrated!

Lack of transparency into daily operations

– Accountable but not aware/informed

7PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Corporate

EHS Practitioner

Field / Operations

Data

Action

Decision

Insight

Analysis

▪ EHS Incident Management

▪ EHS Health and Safety

▪ EHS Environment Management

▪ Maintenance Safety (WCM/LOTO/PTW)

▪ Management of Change (MOC)

How can SAP help you reach your operational sustainability goals?

Integrated platform connects everyone (shop floor to top floor)

8PUBLIC© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Engage the workforce and

identify and act on hazards before

they have a negative impact.

Improve EHS performance by

incorporating risk management

into daily operations.

Protect asset integrity and

optimize production by reducing

unplanned downtime and outages.

Safeguard

operational continuity

Manage EHS

more efficiently

Make operations

safer

PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How can SAP help you reach your operational sustainability goals?

Move beyond compliance to operate more safely and reliably

Thank you.

Contact information:

[email protected]

© 2021 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of

SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its

distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or

warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.

The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty

statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional

warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or

any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,

and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and

functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason

without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or

functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they

should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered

trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names

mentioned are the trademarks of their respective companies.

See www.sap.com/trademark for additional trademark information and notices.

www.sap.com/contactsap

Follow all of SAP