Wednesday, November 7, 2012

Wednesday, November 7, 2012

Moving to the Cloud with our Friends: Developing and Supporting Internet2 NET+ Services

Charles Aikman, Indiana University

James N. Bradley, Tulane University

Jerrold M. Grochow, Internet2

Walt Magnussen, Texas A&M University

November 7, 2012

Agenda:* Introduction to the Internet2 NET+ Services Program (Jerry Grochow)

* How a NET+ Service gets started (Jim Bradley and Walt Magnussen)

* How NET+ Services are supported (Chuck Aikman)




What is Internet2 NET+ Services all about?

The higher ed community coming together to negotiate for cloud services that meet their needs

Internet2 serves as the convening body based on university needs and sponsorship

Based on providing value both to higher ed and to service providers

One year ago, Internet2 NET+ was announced with 2 services and 13 participating campuses

Six months ago, there were 20 services and 23 participating campuses

Today, there are 28 services and 87 participating campuses…

Internet2 NET+ Portfolio Growth

…plus service trials already underway

means over 150 campuses now involved

in Internet2 NET+!

Internet2 NET+ Portfolio Growth

Infrastructure-as-a-Service Software-as-a-Service Communications-as-a-Service Other Services

+

Internet2 NET+ Service Provider Ecosystem

New Services Catalog: www.internet2.edu/netplus/cloud-services.html

What does Internet2 NET+ do?

Higher Education• Common identity and network• Invest in R&E networks• Common contract terms• Change financial allocation• Coordinate feature requests• Support security and accessibility

standards• Speed procurement process• Tier 1 support• Participate in Service Validation

Providers Support InCommon Move traffic to R&E networks Common contract terms Move to Site Licenses Higher education roadmaps Coordinate standards Reduce sales costs Tier 2 & 3 support Work closely with Sponsor Validate service to HE

NET+ Service Development

I2, service provider, & 1 university, studies an offering to determine whether suited for a NET+ scale

Sponsor institution and group of universities work with service provider and Internet2 to define and tailor the service for a NET+ offering.

A small number of universities not previously involved begin using the NET+ service and to with I2 and service provider to smooth out any glitches and assist in roadmap

NET+ service open to eligible universities and quarterly Advisory Board meetings continue informing roadmap

Research Incubator Evaluation Service

ValidationEarly

AdopterGeneral

Availability

A research driven activity to incubate very early stage solutions & technical concepts towards service creation.

Internet2 Campus Members are NET+

12 – © 2012 Internet2

• Identify challenges they need solved• Start Research and exploration• Evaluate proposed solutions• Partner with commercial providers• Sponsor Service Validation phase• Participate in collaboration to facilitate Adoption• Work with Internet2, Participating Campuses, and Providers to

decide when services are ready for General Availability

Campus Members:

Community Participation150+ schools in Internet2 NET+ program

What’s a campus to do? Start now!

Evaluate NET+ opportunities. Examine your own portfolios and consider which projects could benefit from NET+ scale.

1

2

3

Create a campus strategy for internal & external cloud services.

Shift from a culture of central or departmental to one of sharing, reuse, and value added differentiation.


Develop positions that focus on Cloud Product Management: Create new or reposition existing positions to get started.

4

5

6

Develop a campus identity solution built on open standards. Join the 300+ campuses in InCommon.org.

Support competition for services so there are

choices—but constrained, not unlimited choices.


7 Create a “cloud first” culture by partnering with your legal and procurement teams. Restructure internal processes and policies with cloud in mind.

Regional Partners Program extends the benefits of Internet2 NET+ services

to more communities

A new Global Partners Program to follow in the near future

Internet2 NET+ Future

Future view: Internet2 NET+ PARTNERS

K-12 &

Comm

unity Colleges K-12

Inte

rnati

onal

R1-R2-R3

NET+Labs

EXAMPLE NAMES ONLY

Generally Available ServicesOver one million accounts

Hundreds of thousands of certificatesMinimal administration

All tailored to the unique needs of research and education

Commercial Value of Over $400 MillionFor community investment of $4 million

Internet2 NET+ Impact




How a NET+ Service gets started

We're going to discuss the "Your Voice in the Cloud" service that is spinning up now

This service provides customers with a SIP telephony solution at a significant discount that improves as more customers adopt it Hosted PBX via Clearspan from Aastra Level 3 SIP Trunking

Getting started was not as formal a process in 2011

Great minds think alike

First raised in Fall 2006 in Internet2 Applications Council – The Voice Services Advisory Committee was established.

Tabled due to CALEA issues Tulane visits with Internet2 Technology

Evaluation Center at Texas A&M University in August 2011

Tulane approaches Internet2 leadership in September 2011

Fast Forward

Meetings with industry leaders October-December 2011

Internet2 Leadership authorizes RFP issuance

Core Project Team formed from Internet2, LSU, Texas A&M and Tulane

RFP Issued January 2012 Communications Plan Developed

December-January

RFP Evaluation Team

The RFP evaluation team consisted of the following individuals: Angela Bradley – Iowa State University Jim Bradley – Tulane University (core team) Randy Brogle – Internet2 (core team) John Charles – CENIC Deke Kassabian – University of Pennsylvania Walt Magnussen – Texas A&M University (core team) Charlie McMahon – Tulane University (core team) Linda Mette – University of Chicago Mark Reynolds - New Mexico State University Dan Schmiedt – Clemson University Ric Simmons – Louisiana State University (core team) Chris Spears – Internet2

Evaluation of Partners

Evaluated on multiple issues Hosted PBX Evaluation Matrix based on RFP SIP Trunk Services Evaluation Matrix based

on RFP Financial Evaluation of RFP Internet2 Risk Mitigation

Not a utility

Solution Overview

Aastra and Level 3 to offer a menu of options for SIP services. Provide an information service to connect a university to the

service provider via Internet2 and regional networks as opposed to the public Internet as typically happens today for

SIP services. Internet2 is not providing the SIP services directly. Private offering available to participants of Internet2. Only available to Internet2 participants Not a public service available to members of the public,

residential, commercial or other entities that are not a participant in Internet2.

Solution to NET+

Announced solution as a NET+ service at the Spring Member Meeting Had not initially thought of it as a NET+

service Contracts with partners done in summer

2012 Contracts with universities are being signed Expect to start turning on this month




The Support Conundrum

How will we manage the documentation? How will we keep it current? How will we personalize it for our

implementation? How do we minimize the overhead and

leverage what other institutions already know about the application?

How can institutions rapidly adopt common solutions?

Key Objectives

Identify, collect, and maintain content Searchable/findable Authoritative Accessible when & where people need it Leverage existing knowledge Filter & tailor by audience domain Open, sharing, collaborative culture Analytics

Value of Sharing

Diverse resources across institutions Common applications being supported Common tool set Dynamic self-referential content Feedback improves and informs content Reuse with local flavor

Solution

Manage structured, versioned content Single-sourced content delivered to multiple

end points Localization and institutional branding Content presentation that can be

individualized at each point of delivery Easy authoring with robust workflow

Proof of Concept – Box

Common Shared Content

Incorporate into Institutional Content

Questions / Discussion

FOR MORE INFORMATION:

www.internet2.edu/netplus

[email protected]

http://www.internet2.edu/netplus

Documents

Wednesday, November 7, 2012