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Website Redesign: Richmond Public Library. SKBJ Associates Laura Buell Erica Johns Ann Sneesby -Koch. IS 590 Information Architecture 12/3/12. Introduction. Library’s Mission: Inform. Enrich. Empower. Overall Redesign goal: Streamline & Simplify. Redesign Goals. - PowerPoint PPT Presentation
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WEBSITE REDESIGN:RICHMOND PUBLIC LIBRARYSKBJ AssociatesLaura Buell
Erica Johns
Ann Sneesby-Koch
IS 590 Information Architecture12/3/12
Introduction• Library’s Mission:
Inform. Enrich. Empower.
• Overall Redesign goal: Streamline &
Simplify
Redesign Goals
Information Architecture
• Incorporate the two sets of global navigation tabs into one set and rename the tabs with more inclusive terms in order to streamline the organizational structure.
• Create a globally accessible side bar, “Quick Links,” with links to calendar, events, blog, etc. Although these links will be included under their corresponding tab as part of the overall organizational scheme, the “Quick Links” will provide immediate access to frequently consulted pages.
• Include links to the RPL Facebook page, RPL blog, and Teen Tumblr on the homepage of the website
• Address lack of mobile page• Increase discoverability of classes and events by
including multiple links to the RPL class and event calendar.
• Integrate an online registration application accessible from the calendar, Class descriptions, and Quick Links
Interface
• Current homepage is cluttered with navigational features that could be combined under one set of globally navigated tabs.
• Static graphics dominate the current page. Put the space to better use by featuring dynamic content that links to current events, social media, and featured library material.
• Eliminate non-functional features and below the “fold” content in order to restrain the homepage to one frame.
• Make the Catalog Search function more prominent on the homepage and all content pages.
User Survey• The calendar isn’t great. The databases aren’t apparent. I wish you could sign
up for classes online…A mobile site would be nice
• This website is not user friendly. There are too many useless links and everything seems compressed.
• [T]he system is difficult to navigate and requires entering queries multiple times. There are also redundant links and links that direct a user to either the wrong page or a loop of incorrect links.
• The calendar is confusing. It is hard to find the databases. It is not particularly easy to navigate. But I need the information and have figured out how to use it…[B]uttons to face book and social network sites, better headings so you know where to look for databases, calendars and location information [would make the site useful].
• Keep the website simple. More user participation in the catalog.
SITE STRUCTURE• SKBJ Associates presents the redesign of the Richmond
Public Library (RPL) website!
• Blueprints and Wireframes:
Visually communicate how the redesign will affect the navigation, labels, and organization of information on the website.
• Blueprints = Navigation and Labeling
• Wireframes = Organization of Content
BLUEPRINTS
Legend
Richmond Public Library
Homepage
About the Library
Find Information
Events & Classes Community
SeniorsTeensChildrenFamily
Overdrive: Download e-
Books and Audiobooks
Upcoming Events
Globally NavigatedMajor Subject Categories
Pages accessible from major subject category’s drop down menu
Main Page
Your Account
Contact Us
Globally Navigated Content Pages
Locations
General Information
Policies & Procedures
History
Friends of the Library
Catalog
Online Library
Book Reviews
Law Library
Internet LinksLibrary Board
Foundation
RPL Blog
Family
Children’s
Teens
Seniors
Event Calendar
Event Calendar
Relationship between pages or components accessible from home page
Relationship between pages or components accessible from subject categories
Page Navigated from Homepage
Overdrive Search Page
Page component (search application that appears on a page)
Search Online Catalog
Figure 2: Blueprint of Current RPL Website
Richmond Public Library Blueprint: Website Homepage (November 2012) http://www.richmondpubliclibrary.org/index.asp
Global Sidebar Links (“Quick Links” )
Legend
Richmond Public Library
Homepage
Your Account
Contact Us
About the Library Community Events &
ClassesStart
Browsing
Branch and Location
Hours
Get a Library
Card
RPL Information and History
Board and Foundation
Friends of the Library
and Donations
Children and
Families
Teens
Adults
Class Descriptions
Calendar
Regular Events
Sign up for Classes
Reserve a Community
Room
Online Library Catalog
Online Journals
and Databases
Geneaology
Law Library
Special Collections
Overdrive: Download e-
Books and Audiobooks
Sign up for a Library Card
Calendar and Sign up for
Classes
Get Connected
(Social Media Area)
Search Online Catalog
Relationship between pages or components accessible from home page
Relationship between pages or components accessible from subject categories
Main Page
Globally NavigatedMajor Subject Categories
Pages accessible from major subject category’s drop down menu
Globally Navigated Page Links
Access to similar pages containing links to resources
Upcoming Events
Great Reads
RPL Blog and Teen Tumblr
Page component containing “teaser” content from RPL social networking sites
Figure 3: Blueprint RPL redesign
Richmond Public Library Blueprint: Website Home Page (proposed redesign)
Figure 4: Blueprint RPL Redesign Calendar
Richmond Public Library Blueprint: Events Calendar (proposed)
Figure 5: Blueprint RPL Redesign Task Analysis
Richmond Public Library Blueprint: Sign up for a class (proposed application)