Website Effectiveness

Group B:Casey Caudill

Josh Hauserman

Sara Sievers

Chris Simmons

Amy Zak

Objectives

Criteria for Website Effectiveness“Rules for Cool Web Pages” –Dave Taylor

Demonstration of Poor Website Design“Web Pages That Suck” –Vincent Flanders

Measuring Customer Satisfaction on the Web

“BizRate.com Raises Industry Bar with Launch of Next Generation Shopping Search Engine” –Business Wire

Development and Maintenance– Understand users and uses of site then design

accordingly– Be sparing with graphical elements– Pages should load within no more then 30 seconds– Minimize color palettes– Design horizontally-oriented graphical elements– Content-centric– 1 qualified visitor is worth 12 anonymous browsers– Keep info up to date

“Rules for Cool Web Pages” –Dave Taylor

Navigation of Websites

• defines manner of in which visitors move through the website

• 3 Click rule

• Breadcrumbs

• Followed links

• “Mystery meat navigation”

Importance of Homepage Design Effectiveness

Most Important page on websites gets the most page views on entire site

Homepage is usually the starting point improving it can definitely increase the entire website’s business value

Customers evaluate homepage content to decide whether company is legit/credible

How to Make Homepage Effective (1)

1. Make sure site purpose is clear– Include a one-sentence tagline– Write a window title w/ good visibility

Use Company name for effective search engine searches

2. Help Users Find What They Need– Emphasize the site’s top high-priority tasks– Include a search input box

How to Make Homepage Effective (2)

3. Reveal Sit Content– Show Examples of real site content– Begin Link Names with the Most Important Keyword– Offer Easy Access to Recent Homepage Features

4. Use Visual Design to Enhance, not Define Interaction Design– Don’t’ over-format critical content (navigation areas)– Use meaningful graphics

“Web Pages that Suck” by Vincent Flanders

The Biggest Web Design Mistakes of 2004:1. Believing people care about you and your website2. A man from Mars can't figure out what your web site is

about in less than 4 seconds3. Mystical belief in the power of Web Standards,

Usability, and tableless CSS4. Using design elements that get in the way of your

visitors.5. Navigational failure6. Using Mystery Meat Navigation

http://www.webpagesthatsuck.com/

The Biggest Web Design Mistakes of 2004

7. Thinking your web site is your marketing strategy

8. Site lacks Heroin Content

9. Forgetting the purpose of the text

10. Too much material on one page

11. Confusing web design with a magic trick

12. Misusing Flash

13. Misunderstanding graphics

14. AFFrontPage

Examples of Websites that Suck

www.northcantonmedical.org http://historywired.si.edu/index.html www.facetroughgemstones.com www.thetoyguy.com www.frysteel.com/data/index.html www.daltonmailingservice.com

World’s leading comparison shopping site featuring 40,000 stores

proprietary shopping search algorithm, orders stores by relevance, weighing many factors like prices, popularity and availability of products, as well as the reputation of stores that sell them.

Within equal relevance bands, stores that pay are listed above those that do not. In this way, consumers can be sure that they are always getting the most relevant results

Over 1 million reviews each month, has by far the largest continuous feedback network of any shopping search site worldwide

BizRate.com's new searchengine will check product availability and pricing continuously and makefull-index updates four times per day

will answer the majority of shopping search queries in under 20 milliseconds,approximately 10-50 times faster than other leading search engines -- evenGoogle's

http://www.bizrate.com/