-
www.spagobi.org
SpagoBI
An Open Source Platform for Business Process Mining
Alessandra Toninelli
SpagoBI Consultant Research & Innovation Division
Engineering Group
[email protected]
SpagoBI Webinar
July 26, 2011
-
www.spagobi.org
SpagoBI
The eBAM Project
Process Analysis in a Real Business Use Case
Questions & Answers
Agenda
-
www.spagobi.org
SpagoBI
Open Source Business Intelligence
-
www.spagobi.org
SpagoBI Conceptual Model
-
www.spagobi.org
SpagoBI Open Source BI Suite
SpagoBI supports advanced BI functionalities Reporting, charts,
interactive dashboards
OLAP, Data mining
Ad-hoc reporting, query by example
Real time
Entirely open source
Multiple deployment solutions Server, as-a-Service, cloud
Business approach BI projects, data mining projects
Vertical applications (by product, market, area)
-
www.spagobi.org
The eBAM Project
Open Source Business Activity Monitoring
-
www.spagobi.org
Business Activity Monitoring
Aggregation, analysis, and presentation of
real-time information about activities inside
organizations and involving customers and partners.[Gartner,
Inc.]
What for ?
Provide real-time information on service state
Identify issues and new business opportunities
Support decision making and (re)action to events
-
www.spagobi.org
The eBAM Project
eBAM is an open source platform for Business
Activity Monitoring
Within the SOA Eclipse Project
Implemented using standard technology
OSGi
Monitoring
Services, Processes
Applications
Infrastructures
-
www.spagobi.org
eBAM Logical Work Cycle
-
www.spagobi.org
eBAM Components
1. Meta Model
2. Design Environment
3. Run Time Environment
-
www.spagobi.org
eBAM Meta Model
Model relevant business information
Services ( = process sub-units)
Messages
Header
Body
Associated adaptor
-
www.spagobi.org
eBAM Design Environment
Define services and messages of interest
Define message adapters
XML specifications
Graphical designer within Eclipse IDE
-
www.spagobi.org
eBAM Run Time Environment
Detect events based on messages
Adaptors to intercept messages
Raise alerts & events
Rules, Complex Event Processing
Visualize alerts & events
RT console & dashboards
-
www.spagobi.org
eBAM Run Time Environment (2)
External Event
provider
Adapter DataFlow Services
Log, JMS, SOAP, XML, JDBC6ali
External Event
provider
External Event
provider
Rules Services - CEP
Meta model
Cache area
SLA
Event Manager
Alert Services
Presentation
Console Dashboard Services
Process Control
-
www.spagobi.org
eBAM Features Summary
Event-based real-time process data management
Gather data from heterogeneous sources
Rules and/or CEP engine
Definition of alarms, notifications & SLAs
Monitoring console and control on processes & services
Analytical meta-model with historical data analysis
-
www.spagobi.org
eBAM & SpagoBI
Business Process Analysis in a Real Business Use Case
-
www.spagobi.org
Real Business Scenario
On-line reservations of healthcare services via single point of
contact in one of the largest regions in Italy
SOA infrastructure Services as business process sub-units
Project goals
1. Real Time monitoring of citizens and organizations operations
Alarms & notifications (to detect critical situations)
2. Process data mining To understand and re-organize the
reservation network structure
-
www.spagobi.org
Business Use Case Logical Interactions
Integrated with BPM
Start/stop of processes
Interacting with monitored
objects
Bidirectional
-
www.spagobi.org
eBAM & SpagoBI At Work
Event Manager
Data Source
Events
Database
Real Time Console Other SpagoBI
Engines
REAL TIME
HISTORICAL ANALYSIS
Adaptor
DASHBOARDS
KPI
REPORTS
-
www.spagobi.org
SpagoBI Real Time Console
-
www.spagobi.org
SpagoBI Real Time Console (2)
-
www.spagobi.org
Process Mining
SpagoBI integrates the Weka open sourcedata mining engine
Mining on data related to reservation
Clustering to identify which treatments collect most request
wrt. to territorial dimensions
citizens attributes
social indicators
-
www.spagobi.org
eBAM + SpagoBI - Conclusions
Features
Real Time BI
Process mining
Entirely open source
Deployed in a real business scenario
Useful Links
The eBAM Project
www.eclipse.org/ebam/
SpagoBI
www.spagobi.org
-
www.spagobi.org
Questions & Answers
SpagoBI Webinar
July 26, 2011
THANK YOU FOR ATTENDING
