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Many workers look forward to the week between Christmas and New Year’s Day because it means vacation time for some and an easy week for the rest. Clearly, none of those people work in accounts payable or any accounting function, for that matter. For most, the last month of the fiscal year is filled with too much work, early deadlines and lots of tension and aggravation. This doesn’t have to be; there are steps you can take to minimize this trauma. Mary S. Schaeffer shared with us a dozen or more strategies companies just like yours have used to minimize the brouhaha that sometimes goes on in accounts payable at year end. These are tactics she has culled from years of talking with those who work in the trenches.
Citation preview
Year End in Accounts Payable:
Getting Rid of Some of the Stress
Mary Schaeffer
Publisher & Editorial Director AP Now
Author The Controllers’ & CFOs’ Guide to
Accounts Payable + 15 other business books
Agenda
Background
The Headaches
The Process
Your People
The Big Picture
Some solutions that address multiple
“issues”
Closing Thoughts
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 2
Introduction
Year End
Financial close and extra work
Holiday celebrations
Employees shopping
Employees want time off
Budget has usually been completed
Recipe for tension, trauma and disaster
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 3
The Process
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 4
Accruals
As low as possible
Always an estimate
Who does them
AP
Departments
Accounting
How to avoid double counting
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 5
Discrepant Invoices
Should be included in accruals if not paid
But for how much???
Push to get them resolved
Remember, vendors are probably cleaning up their AR
Receptive
Some will use outstanding credits to cover
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 6
Outstanding Invoices
If invoices not received first in AP or an automated system
used, this can be a huge problem
Invoices come out of the woodwork
More volume
What’s awaiting approval?
What are your processors holding that hasn’t been entered?
How are your worst performers stacking up
After year end, go through the numbers and see which of
your processors put through an inordinate number of
invoices and find out why
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 7
Outstanding Expense Reports
Everyone’s favorite
Last minute – 6-12 months of expense reports
Remember IRS guidelines for accountable plan
Keep a list for next year
Set a policy
Talk to the laggards’ supervisors
Remind them early next year
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 8
The Last Check Run
Do you have everything?
Are you printing some checks but not mailing them???
Will you have a second “last” check run?
Do you hold items for the following year?
When are you printing?
Did you leave enough time to stuffing and adding backup – if
you do that?
Did you leave enough time to get a manual signature, if that is
required?
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 9
Last Check Run: Partial Solution
Two check runs
One for the mail
Other for special handling
Of course, many of these problems avoided with
ACH
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 10
Vendors Who Didn’t Get Paid
Vendor needs payment on books by year end
Check really is lost in the mail
Mad dash to
Put a stop payment on the first payment
Issue a new check
Possibly even overnight the item
Pay electronically
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 11
Cut-off Dates Earlier than in non-close months
Last minute rushes – there will be many!
Despite all your efforts to publicize, a few will still show up on the standard cut-off date
Publicize – far in advance
Start in October, and REPEAT
Send to anyone who might be affected
Unofficially keep the books open an extra day
If this begins known, some won’t take the published cut-off as real
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 12
The Calendar
List everything on it
Task
Due date
Parties responsible
When they were notified
When task was completed
Track who did what when
Note any problems
Save for next year, review and adjust
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 13
The People Issues
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 14
The Fight for Time off:
Staff Vacation Time
The real kick: the plant is closed but accounting
has to come in
Extra work with several vacation days but
People want time to spend with family so
Solomon’s Call: Who gets the time off
Who puts in for it first
Seniority
Who’s got time left
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 15
Staff Vacation Time:
Some Partial Solutions
Plan far ahead of time … possibly even at the beginning of
the year
Share – Thanksgiving, Christmas, Easter week, 4th of July
week, Fridays in the summer etc.
Keep track from year to year
But don’t let critical tasks slide
Remember ACH fraud and the 24 hour bank notification period
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 16
The Mandatory Overtime Battle
It happens
Part of being considered a professional
Sometimes makes for a grumpy staff
Pizza lunches/dinners; bagels; donuts
Build camaraderie
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 17
The Big Picture Issues
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 18
The Use It or Lose It Dilemma Budget
Improve morale
Small bonuses – a long shot
Artwork
Lunch – staff appreciation
Educational initiatives
Vacation time
Know the company policy
Track it and update employees –early in the game
Carry over for one-three months © 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 19
The Last Mile: Collecting 1099
Information at the Last Minute
TIN Matching
Waiting until year end to verify
Only slightly better than not using
Still have to track down
Use TIN Matching – before first payment is made
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 20
Window Dressing: Financial
Statements
Making the balance sheet and income
statement look good
What AP can do:
Recover unclaimed property – if currently
reporting
Reclaim open credit from vendors
Duplicate payments – beef up your routines
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 21
Solutions: To Fix Multiple Problems
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 22
Solution #1: Get Rid of the Paper
Inefficient
Gets lost and damaged
In the mail
In your company
No audit trail
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 23
Solution #2: Utilize Best Practices
Eliminates some of the problems
Missing TIN
Getting expense reports on time
Sets the stage for use of best practices through the close
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 24
Communicate, Communicate,
Communicate
With all affected parties
Don’t rely on managers to share information
Early and often
Send reminders
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 25
Set Reasonable Expectations
Both with your boss and your staff
Days off, overtime etc.
Don’t be persuaded to agree to unrealistic
deadlines
You’ll probably fail
You’ll increase the stress level
Under promise, over deliver
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 26
Track Problems
Create a notes section on your calendar Who
What
Why
How could it have been avoided
Make notes – you won’t remember next year
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 27
Pay Electronically
Cost effective
Payment timing
All rush payments electronic
Less stress
Payments can’t get lost
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 28
E-Invoicing
Everyone has access to the information almost
simultaneously
Ends the finger pointing
Electronic audit trail
Easily resent or shared
Third party or email
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 29
Automate the Entire Accounts
Payable Process
Eliminates many of the issues
Okay – not the time off issue
Removes the stress−all year round
Consider it for next year
Put getting a demo at the top of your To-
Do list for next year © 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 30
Where to Get a Demo
Ask Anybill
Email: [email protected]
Call: 877-426-9245
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 31
Thank you/Questions
Questions always welcome.
To share your thoughts and insights
Mary Schaeffer
302 836 0540
Sign up for our free weekly ezine at
www.ap-now.com/ezinesignup.html
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 32
About Mary Schaeffer
Mary Schaeffer is a nationally recognized accounts payable expert. Following a career in finance she turned to writing and consulting. For the last 15 years she has been researching and writing newsletters for the accounts payable profession. Currently she is the Editorial Director & Publisher of Accounts Payable Now & Tomorrow, (www.ap-now.com) a fee-based newsletter published by CRYSTALLUS, Inc.
She also handles most of the firms consulting assignments (focused primarily on AP issues) often working with other well-regarded professionals. Her blog, at http://ap-now.com/blog/ is read by over 15,000 professionals each month.
Ms. Schaeffer is the author of over 15 business books including The CFO and Controllers’ Guide to Accounts Payable and the recently published Fraud in Accounts Payable: How to Prevent It. John Wiley & Sons is the publisher of most of her books.
She also is a regular contributor to the AICPA’s Corporate Finance Insider.
Ms. Schaeffer has a BS in Math from York College (CUNY) and a MBA in Finance from New York University.
She can be reached at [email protected]
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 33
© 2012 Accounts Payable Now & Tomorrow and
Mary S. Schaeffer 34