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WEBINAR The Role of RPA in Manufacturing’s Digital Transformation Brought to you by

WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

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Page 1: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

WEBINAR

The Role of RPA in Manufacturing’s Digital Transformation

Brought to you by

Page 2: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Agenda – What We Want to Achieve Today

1. Automation Anywhere & Digital Workforce – Introduction

2. Automation in Manufacturing – Point of view

3. How to Start and Scale

4. Next Best Action

Page 3: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

The Automation Revolution

Page 4: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Ai-powered Digital Workforce Is Revolutionizing All Sectors

Revenue growth:

20%+higher revenues

Operational metrics:

30-40%improvement in accuracy,cycle times, and productivity

Customer experience:

50%+enterprises see improvements

Time-to-value implementation:

Fasterthan comparable tools

Cost savings:

30%delivered on average

ROI:

12 monthsdelivered on average

Page 5: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

What is Digital Workforce

AttendedAutomation

UnattendedAutomation

RPA

Enterprise

Smart Analytics

OperationalInsights

BusinessInsights

Bot Insight

AI

UnstructuredData

UI Automation

Predict Process Outcomes

IQ Bot

Smart Analytics

OperationalInsights

BusinessInsights

Bot Insight

+ + =Digital

Workforce

By Process

By Role, Skill

Digital Worker Bot Store

Page 6: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Confidential – do not distribute.

Why Leverage a Digital Workforce?

Optimize labor costs, easy flex capacity

Increase speed, accuracy, and availability (24/365)

Improve compliance, controls, and auditability

Deliver business intelligence

Enable digital transformation by Orchestrating Ai

Engage employees in innovation

Page 7: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Automation Anywhere’s Intelligent Digital Workforce Platform

Bot Store

IQ Bot

AI Process Application Connector

Automation Anywhere Enterprise

Control Room

BotRunner

BotCreator

Cognitive Analytics Mobile

Bot Insight Mobile App

Robotic Process Automation Platform

Digital Worker Marketplace

Attended Bots Unattended Bots

Delivery

On-prem

Public Cloud

Web-based

Page 8: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Automation Anywhere Enterprise is Function Agnostic…

HUMAN RESOURCESINFORMATION TECHNOLOGY

RecruitingDatacenter

Comp & BenefitsNetwork Operations

Performance Mgmt.Security Admin.

Training & Dev.Service Desk

PayrollDesktop Support

Lifecycle Mgmt.Database Admin.

Org. Mgmt.Applications

PROCURE TO PAY ORDER TO CASH

Sourcing/ Contract

Customer Master

PO Process Order Process

Goods Receipt

Invoice Process Billing / Disp. Res.

Collections

Cash Application

Payment Process

RECORD TO REPORT

Gen. Acct. / Close

Mgmt. Reporting

External Reporting

Treasury

Tax

FP&A

Controllership

Vendor Master

T&E

Logistics / Delivery

Credit / Contract

SUPPLY CHAIN

CRM & Cust. Svc.

Demand Mgt.

Materials Mgt.

Capacity Flow Mgt.

Transport & Logistics

Carrier Mgt.

Returns Mgt.

Page 9: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Question 1: What is the ideal business function to deploy in your Organization

Finance and Accounting Operations

Supply Chain and Manufacturing Operations

HR and IT Operations

A

B

C

Page 10: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Digital Transformation in Manufacturing

Page 11: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Manufacturing Industry Is Undergoing Transformation

PMI was at 10 Year Lowest.

Higher steel and aluminum prices

Consolidation is imminent

Restructure1. Product portfolio2. Workforce 3. Supply chain4. Channels

Reinvent and grow new revenue streams

Redesign and re-deploytechnology and human capital to:

1. Eliminate waste2. Improve yield3. Reduce CapEx

Superior customer experience at an

improved profitability & cash flow, future-proof processes

Digital Transformation that funds itself

Winds of change Business strategy Value Creation

Page 12: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

The complex goal tree of a CIO | Reach of RPA

Outward Value Creation for Business, Customers, Partners, and Supplier

Inward Value Creation | complexity reduction

Cloud /SaaS

DevOps

CX Workspace of the Future

MobilityBAU RPA APIIOT/

Analytics

AI

Legacy Portfolio New

Digital Portfolio

Customer Loyalty

Revenue

Supply chain Performance

Employee Engagement

On Target Programs

Collaboration Quotient

Efficient BOM Management

Efficient Order Management

Automated Compliance & Governance

Low Code, Low Cost

Data driven Decisions

Informed Operations

Rapid and Agile Ops

Lower Customer Acq./Retention

cost

Page 13: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Question 2: What is your organization’s Top IT Priority

Deliver Business As Usual ( BAU ) at reduced Y-o-Y Budget

Transform Application Portfolio from Legacy to Low Code Platforms

Adopt AI to transform business processes and decision making

A

B

C

Page 14: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Digital Transformation needs to deliver Value

Size of the Prize

Cost to Value Time to Value

Digital Platforms

to reduce time to value

Business Model to reduce cost to value

Scale to maximize size of the

prize

Page 15: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Across 5 key Manufacturing priorities

Enhance Customer Experience Improved speed and accuracy of response and information delivery to customers across the life cycle.

Improve Business KPIs Improve productivity and accuracy across sales, supply chain planning, operations, manufacturing, and aftermarket functions.

Improve Productivity Reduce manual touchpoints.Re-allocate human capital to continuous process improvement

Reduce Cost of Change Reduce cost of change throughout the design, engineering, and manufacturing processes.

Reduce Waste Reduce waste across manufacturing and PPAP process in terms of humanefforts, data duplication, rework, asset breakdown.

Page 16: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Across 5 Key process domains and 5 cross functional areas

Procure to PayOrder to Cash Plan to Build Market to Service Hire to Retire

Supply Chain Management

Warranty Management

Reporting & Compliance Management

Finance & Accounting

Product Cost Management

Customer registration & contracts

Quote Management PO processing & order

management [ OTD ] Invoicing & remittance

Supplier onboarding & contracts

Bid management Receiving Invoicing payments Supplier management

Product Planning BOM management Asset management

& MRO PPAP & Quality Mfg. operations

New product introduction

Retail management Omnichannel CX Recall management

Requisition management Onboarding IT onboarding Performance

management Separation Contract Workforce

Management

Cross-functional business solutions

Page 17: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Example Process Flow P2P >> Category Sourcing >> RFQ Release Process

PP

Man

age

rC

ate

go

ry

Man

age

rB

uye

r

Open the Product Plan

Create Procurement Plan Template

Update Units Based on Stock

Compare Price Targets

<<PartNo>> <<Units>><<CategoryId>> <<dimensions>>

<<Specs>> <Thresholds>

Product Launch

Plan

Retrieve Category List

Review Current Supplier

Performance

<<price_variation>> <<Quality>> <<Schedule>>

C

B

Single Source?

Add Sourcing Deadlines and Cost Targets

Notify Product Team

Trigger Category Sourcing

Y

Prepare Category

Sourcing Plan

N

Initiate Buying Process

Review Product BOM for Parts

Retrieve Sourcing Plan

Update Parts Details

Update PPAP Specifications

Update T&C & Deadlines

Retrieve RFQ document(s)

Template

Y

N

Release RFQ

Create Category and Parts List

from BOM

More Info Needed?

A

B

<<Soruceby>> <<Min_Cost>><<Max_Cost>>

<<Market_Data>> <<Last_Sourced_Price>>

C

Retrieve Approved Vendor list

A

Page 18: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Example P2P >> AP >> Invoice Processing and Payment ProcessApplication Stack - SAP / Plex / Oracle + SharePoint + Email + Custom Applications

AP

Use

rA

P M

anag

er

Pay

me

nt

A

cc

ou

nta

nt

Scan/Open Invoice

Create New Invoice Record

Match Invoice Data with

Vendor Master

Match Invoice against Delivery

<<Invoice Id>> <<Amount>>><<PO>> <<due date>>

<<vendor id>>

<<Vendor ID >> <<Status>> <<PO>> <<Delivery Note>>

A

Invoice [Paper/em

ail/Fax]

Approval Needed?

Retrieve Invoice from Approval

Queue

Match Invoice

against PO

<<PO>> <<Amount>> <<Terms>>

CB

C

B

All Good?

Run Auto Approved Invoice

Report

Save it on SharePoint

Send Email NotificationN

Y

C

YUpdate

Approved Invoice Report

Save it on SharePoint

Send email notification

Run Rejected Invoice Report

Reject Invoice and Notify

VendorN

Add Invoice in Approval Queue

Add Invoice in Payment Queue

Add Invoice in Payment Queue

Retrieve Payment Queue

<<run date>>

Create F110 Payment

Proposal List

All Approved?

Execute Payment Run

Upload F110 Payment

Documents

Send Documents for Signature

Send Payment Advice to Vendors

Remove Rejected Payments

N

YRun Approved

Payments Report

Page 19: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Recommended RPA Start and Scale Strategy

Page 20: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Phase-wise plan – recognize enterprise level value in 12 months

Crawl

Walk

Run

1. Identify 1-2 low complexity use cases.2. Pilot run3. Measure

1. Identify 2-3 Medium complexity use cases.2. Deploy & Measure 3. Define scale architecture

1. Define OCM plan 2. Define broader use-case funnel3. Implement & Measure4. Create cross functional scale plan

3-4 Weeks 2-3 Months 6-8 Months

TimeL H

Val

ue

Po

ten

tial

H

Page 21: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Criteria for selecting processes for automation

Key Questions

1. How is your enterprise data organized? Centralized orfederated? structured or unstructured, mixed?

2. How much time/efforts do you need to put togetherstandard recurring reports?

3. How many excel sheets do you use to run a sub-routinewithin a process ? Say JIT inventory or WO planning?

4. How much do you use collaboration platforms likeSharePoint?

5. What is the distribution of your workforce acrossplanning, operations and continuous improvement?

Process Complexity

Transaction volume

Rule based repeatability

RPA Sweet Spot

1 2

3

• Process complexity - No. of interfaces,entities, systems, data exchange, anddecision elements

• Transaction volume - No. of transactionsprocessed per day/month across systems

• Rule based repeatability - Transactionsgoverned by rules with low variability andexception scenarios

Page 22: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Process Discovery as a precursor to Process Automation

Process Discovery

1. Capture all the data and process flow variations.

2. Develop Structure data and map processes.

3. Create single version of truth of processes

Enterprise Automation Strategy

1. List the process maps and determine candidates

2. Develop current process cost model

3. Define Automation led direct savings

4. Define Automation led indirect savings

5. Create Reference cost model

Deployment Strategy

1. Define a 3 Year ramp up plan2. Determine Bot Infrastructure

Requirements3. Create a Citizen Development

CoE4. Create Bot Lifecycle

Management process

Page 23: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Question 3: What’s the biggest challenge in your organization for starting and scaling RPA

Process documentation is light and incomplete.

Application portfolio is archaic and heterogeneous.

Awareness of Strategic Business Value RPA can bring to the Enterprise

A

B

C

Page 24: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint

Talk to us on

Your Enterprise Automation Strategy for business processes and functions

Your purpose built RPA platform

Starting and scaling RPA with lowest ICO and fast ROI /ROA

Page 25: WEBINAR The Role of RPA in Manufacturing’s Digital ... · Reduce manual touchpoints. Re-allocate . human capital. to . continuousprocess improvement. ... SAP / Plex / Oracle + SharePoint