2
11444 Olympic Blvd. Los Angeles, CA 90064 Printed in U.S.A. ©2012 Teleflora EF1561M IN Winter 2012 You can also contact our eFlorist Support team to make necessary changes to your website. Just be sure to keep these deadlines in mind when submitting requests: Don’t forget Mom! about PRESORTED FIRST CLASS MAIL U. S. POSTAGE PAID OKLAHOMA CITY, OK PERMIT NO 436 Webinar Schedule Check out these FREE webinars exclusively for eFlorist members. Webinars last from 20-40 minutes and include a Q&A session. View the visual portion using your own computer and call into a toll-free number to hear the audio portion. Visit www.efloristuniversity.com to register. THURSDAY, MARCH 8 – INTRODUCTION TO GOOGLE PLACES Google Places is Google’s version of the classic yellow pages. Your information is listed in this online directory automatically, but there’s a lot more you can do to make it stand out from the rest of the competition. Join us for a tour of Google Places. THURSDAY, MARCH 15 – EFLORIST EMAIL MARKETING PROGRAM As part of your eFlorist membership, marketing emails are sent to your customers on your behalf for free. You can customize these messages with your own products and even include discounts and promotions! THURSDAY, APRIL 5 – SEARCH ENGINE OPTIMIZATION (SEO) BASICS Search Engine Optimization, or SEO, is the process of making improvements to your website in order to increase the amount of site traffic you get from organic search listings. The formulas search engines use to create their search results are constantly changing, but a firm grasp of the basic principles will go a long way. THURSDAY, APRIL 19 – MONITOR YOUR BUSINESS WITH ESAT REPORTS A number of reports are available in eSAT to monitor your sales and site performance. View this webinar to see what kind of data you can view and how to pull the various reports. THURSDAY, MAY 17 – MANAGE TELEFLORA PRODUCT PRICING Learn how to update holiday pricing and make changes to Teleflora product pricing using eSAT. an eFlorist newsletter The default Mother’s Day category will launch on eFlorist sites Friday, April 13. It’s time to spring into gear before the biggest holiday of the season arrives! Use eSAT to set up everything from your product prices and add-ons to delivery dates and fees. It’s available 24/7 and changes take effect immediately. Requests for new site development, URL registration or custom template changes must be made before April 18. Custom products must be submitted by April 27 in order to be included on your eFlorist site in time for Mother’s Day. ALL CHANGES MUST BE SUBMITTED BY MONDAY, MAY 7. Requests received after this date cannot be guaranteed for Mother’s Day. Don’t Forget About Mom! The A-B-Cs of PPC Place Ads on Google Graduate from eFlorist Don’t Forget About Mom! The A-B-Cs of PPC Place Ads on Google Graduate from eFlorist THIS ISSUE THIS ISSUE FPO

Webinar Don’t forget about Mom! - Teleflora...prices can vary depending on time of year and time of day. We handle all of the keyword research and analysis so you don’t have to

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Page 1: Webinar Don’t forget about Mom! - Teleflora...prices can vary depending on time of year and time of day. We handle all of the keyword research and analysis so you don’t have to

11444 Olym

pic B

lvd.

Los A

ngeles, C

A 90064

Printed in U

.S.A. ©

2012 Teleflora EF1561M

IN

Winter 2012

You can also contact our eFlorist Support team

to make necessary changes to your website.

Just be sure to keep these deadlines in mind

when submitting requests:

Don’t forgetMom! about

PRESORTED

FIRST CLA

SS MA

ILU

. S. POSTA

GE

PAID

OK

LAH

OM

A C

ITY, OK

PERMIT N

O 436

Webinar Schedule

Check o

ut these FRE

E w

ebinars exclusively fo

r eFlorist

mem

bers. W

ebinars last fro

m 20-40 m

inutes and includ

e a Q&

A

session. V

iew the visual p

ortio

n using yo

ur ow

n com

puter and

call into

a toll-free num

ber to

hear the audio

po

rtion.

Visit w

ww

.eflo

ristuniversity.com

to reg

ister.

THU

RSD

AY, M

AR

CH

8 – IN

TRO

DU

CTIO

N TO

GO

OG

LE P

LAC

ES

Go

og

le Places is Go

og

le’s version o

f the classic yellow

pag

es. Your

inform

ation is listed

in this online d

irectory auto

matically, b

ut there’s a lot

mo

re you can d

o to

make it stand

out fro

m the rest o

f the com

petitio

n. Jo

in us for a to

ur of G

oo

gle Places.

THU

RSD

AY, M

AR

CH

15 – E

FLOR

IST EM

AIL M

AR

KE

TING

PR

OG

RA

MA

s part o

f your eFlo

rist mem

bership

, marketing

emails are sent to

your

custom

ers on yo

ur behalf fo

r free. You can custo

mize these m

essages w

ith yo

ur ow

n pro

ducts and

even include d

iscounts and

pro

mo

tions!

THU

RSD

AY, A

PR

IL 5 – SE

AR

CH

EN

GIN

E O

PTIM

IZA

TION

(SEO

) BA

SICS

Search Eng

ine Op

timizatio

n, or SE

O, is the p

rocess o

f making

imp

rovem

ents to yo

ur web

site in ord

er to increase the am

ount o

f sitetraffic yo

u get fro

m o

rganic search listing

s. The form

ulas search engines

use to create their search results are co

nstantly changing

, but a firm

grasp

o

f the basic p

rinciples w

ill go

a long

way.

THU

RSD

AY, A

PR

IL 19

– MO

NITO

R Y

OU

R B

USIN

ESS W

ITH E

SAT R

EP

OR

TSA

numb

er of rep

orts are availab

le in eSAT to

mo

nitor yo

ur sales and site

perfo

rmance. V

iew this w

ebinar to

see what kind

of d

ata you can view

and

how

to p

ull the various rep

orts.

THU

RSD

AY, M

AY

17

– MA

NA

GE

TELE

FLOR

A P

RO

DU

CT P

RIC

ING

Learn how

to up

date ho

liday p

ricing and

make chang

es to Teleflo

rap

rod

uct pricing

using eSA

T.

an eFlorist newsletter

The default Mother’s Day category will launch

on eFlorist sites Friday, April 13. It’s time to

spring into gear before the biggest holiday

of the season arrives!

Use eSAT to set up everything from your

product prices and add-ons to delivery dates

and fees. It’s available 24/7 and changes take

effect immediately.

Requests for new site development, URL registration or custom template changes must be made before April 18.

Custom products must be submitted by April 27 in order to be included on your eFlorist site in time for Mother’s Day.

ALL CHANGES MUST BE SUBMITTED BY MONDAY, MAY 7. Requests received after this date cannot be guaranteedfor Mother’s Day.

• Don’t Forget About Mom!

• The A-B-Cs of PPC

• Place Ads on Google

• Graduate from eFlorist

• Don’t Forget About Mom!

• The A-B-Cs of PPC

• Place Ads on Google

• Graduate from eFlorist

T H I S I S S U ET H I S I S S U E

FPO

Page 2: Webinar Don’t forget about Mom! - Teleflora...prices can vary depending on time of year and time of day. We handle all of the keyword research and analysis so you don’t have to

PAY-PER-CLICK ADVERTISING, OR PPC, IS A WILDLYPOPULAR FORM OF ONLINE ADVERTISING.

The appeal is easy to see: rather than paying to reach an estimated number of consumers, advertisers pay only for the consumers they actually reach. If aconsumer doesn’t interact with your ad by clicking on it, you don’t pay for it, hence the name pay-per-click. The concept is straightforward, but getting the most out of this type of advertising can be less so. Which webpages will reach the customers you want? How many customers will see your ad? How will you decide what to spend? Teleflora recently launched its Online Search Marketing Program (OSM) to help florists embark on PPC campaigns of their own. The program is currently available for shops in the US with plans to expand to Canada.

MANY PEOPLE MAKE ALL KINDS OF RESOLUTIONS FOR THE NEW YEAR, AMONG THEM THE GOAL OF GOING BACK TO SCHOOL. WHY NOT EXPAND YOUR MIND THIS YEAR WITH EFLORIST UNIVERSITY?

Our free webinars and downloadable resources will help sharpen your skills and

increase your productivity in just a few sessions. And you won’t have to buy

school supplies!

The world of e-commerce and online marketing changes every day. eFlorist

University helps you stay up-to-date so you know what matters and what doesn’t.

Learn how to take control of your website using eSAT, and see all the ways eSAT

can make managing your online business easier.

Check out eFloristUniversity.com to see our schedule of upcoming live webinars.

Presentations last an average of 30 minutes, including a Q&A session. If you

can’t make the live webinars, you can always watch a recording of the webinar

at your convenience! Recordings and a printable version of the presentation are

available within 24 hours of each live broadcast.

the A-B-Cs of PPC

ADS ARE PLACED ON GOOGLE SEARCH RESULTS PAGES. WHY GOOGLE? IT’S THE BIGGEST SEARCH ENGINE ON THE PLANET, PROCESSING NEARLY 3 BILLION SEARCHES EACH MONTH.

place ads on google search results pages graduate from eflorist university

Shops pay $129, $139 or $159 per month for a three-month commitment. The monthly fee varies depending on your shop’s location. Teleflora charges NO set-up fee, so your entire monthly fee goes towards your advertising budget.If you want to increase your ad budget and get more ads, you can certainly do so.

Shops that have tested the program in cities across the UShave seen results within just a few weeks!

To find out more about this exciting new program, contact one of ourPaid Search Specialists at 800.453.6502 or [email protected].

YOU’LL BE GLAD YOU DID!

If you don’t see a presentation on a topic

you’d like to learn more about, tell us! Drop

us a line at [email protected]

and tell us what you’d like to learn. We’re here

to provide you with a top-notch education, so

tell us what would serve you best!

Instead of worrying about when to bid for keywords and how much to pay for them, florists on the program pay a flat monthly fee and Teleflora handles the rest. We know which keywords are worth the bids and which aren’t. We also know that prices can vary depending on time of year and time of day. We handle all of the keyword research and analysis so you don’t have to.

WITH THE ONLINE SEARCH MARKETING PROGRAM, YOU GET:

Paid listings on Google, the Internet’s largest search engine

Increased exposure, leading to more orders

Orders generated through online advertising are 100% orders

Regular reports available through eSAT or via email

Access to Paid Search Specialists who are available to answer questions

A proven marketing tool that’s fast and measurable

Companies pay Google to display their ad when particular search terms are used. For the OSM Pro-gram, the relevant terms are commonly used by folks looking to buy flowers. The asking price for these terms or keywords varies depending on their popularity, and individual advertisers have the flexibility to bid whatever they want for these words.

sharpen your skills andincrease your productivity!increase orders with online advertising!