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Ryan OrlandoAccount ManagerRapid Insight
WEBINAR:
Multiplying IR Functionality Across Campus:The Power of the Right Analytics Platform
Tuesday, January 21stHosted by:
Matt RehbeinDirector of Institutional ResearchLipscomb University
Presented by: The webinar will begin at 2 PM ET, 11 AM PT.
Multiplying IR Functionality Across Campus: The Power of the Right Analytics PlatformHow does a one-person IR office manage the data needs of several provosts and deans, dozens of academic program directors and administrators, and multiple business units across an entire campus? And how familiar is this situation to your experience in institutional research?
In this webinar, meet Matt Rehbein, Director of Institutional Research at Lipscomb University, as he demonstrates how 4 years of working with Rapid Insight’s Veera platform has enabled a transformation of the IR function on his campus.
Using the AIR Statement of Aspirational Practice as a guiding philosophy, Rehbein will describe how IR at Lipscomb leverages the Veera platform to empower data-informed decision-making. His presentation will focus on the last 12 months of deploying the cloud-based reporting tool, Veera Bridge, for self-service analytics, as well as offer examples of real-world business problems solved using the Veera Construct-Veera Bridge tandem.
Creating a data-informed campus takes time and persistence—and the right tools. Find out how one IR director is succeeding.
NOW RECORDING
This webinar is being recorded!A copy of the video and slide deck will be emailed to you after the presentation.
Agenda• About the speakers
• Institutional context
• Formulating an IR philosophy
• Statement of aspiration practice for IR
• Defining “decision makers”
• Structures and leadership for IR
• Leadership for IR function
• Our student-focused paradigm
• Questions?
About the Speakers
Ryan OrlandoAccount ManagerRapid Insight
Ryan Orlando is an Account Manager at Rapid Insight. Ryan has nearly 20 years of sales and leadership experience in both retail and direct sales.
Beginning with his military service, through his most recent role in corporate loss prevention, he has always had a close relationship with technology and information systems. He knows the value of working with data to solve real problems, and he is committed to using that knowledge to serve our customers.
About Rapid Insight
Founded in 2002 and headquartered in Conway, NH
Predictive analytics and data preparation software company empowering professionals of all skill levels to turn raw data into actionable insights
Serving thousands of customers worldwide, ranging from healthcare to higher education
The Veera platform enables users to easily build predictive models, perform advanced data analysis, and share insights
Code free (but code friendly)self-service analytics platform
Veera Construct enables everyone from citizen data scientists to PhD statisticians to turn any data into actionable information
Veera Predict enables users of any skill level to analyze data and build predictive models in a fraction of time required by other tools
Veera Bridge empowers organizations by democratizing data with its cloud-based collaboration platform
The Veera Platform
Matt RehbeinDirector of Institutional ResearchLipscomb University
• Began serving as IR director in May 2011
• No prior experience in this field; previous work was cross-cultural ministry in Brazil
• One-person IR office responsible for managing all phases of the data & analytics life cycle
About Lipscomb University
Private, Christian liberal arts institution located in the heart of Nashville, Tennessee
Classified as a Doctoral/Professional University by the Carnegie Commission on Higher Education
10th fastest-growing private doctoral university in the U.S. (Chronicle of Higher Education report, 2007-2017 data)
Serves nearly 6,000 students, including PreK-12 Academy
Timeline of Events2015• Begin using
Veera Construct and Veera Predict
2016• First freshman retention models• Partner with Registrar to create
new official enrollment system
2017• SACSOC reaffirmation of accreditation - one
month’s work is reduced to two days, Lipscomb reaffirmed with no recommendations
• Partner with Academic Success Center• Retention savings data used to justify hiring
1st cohort coach to work with freshmen
2018• Rapid Insight becomes TICUA’s
preferred vendor through Lipscomb’s influence
• Lipscomb adopts Veera Bridge and upgrades to Veera Enterprise Server for self-service analytics
• Sophomore retention modeling is added
2020• New freshman
fall-to-spring retention record
• 100 users of Veera Bridge across campus
2015 2016 2017 2018 2019 2020
*TICUA stands for Tennessee Independent Colleges & Universities Association
2019• Matt becomes part of the Provost Office
leadership team• Matt is appointed chair of Lipscomb’s Data
Stewardship Advisory Board• Transfer retention modeling is added• Hired 3rd cohort coach to work with transfers
We become what we behold.
We shape our tools and then
our tools shape us.
Formulating an IR philosophy
-Marshall McLuhan
Statement of Aspirational Practice for IR• AIR initiative (2014-2016) calling for a new vision of effective IR focused on student success
• In step with the expanding culture of data-informed decision making
• “The goal is for smart people to make smart decisions to improve student success.”
Statement of Aspirational Practice for IR• An Expanded Definition of “Decision Makers”
• Structures and Leadership for Institutional Research
• Leadership for the Institutional Research Function
• A Student-Focused Paradigm
An Expanded Definition of “Decision Makers”
• Top-down approach is insufficient to guarantee sustained institutional growth and goal attainment
• “Students, faculty, and staff are key consumers and clients of institutional research”
An Expanded Definition of “Decision Makers”
• Case Study: President, Provost, and Office of Global Learning want to examine financial aid incentives and recruiting for study abroad
• Hypothesis: FTF bring in increasing number of prior credits and therefore aren’t interested in studying abroad since it will slow their time to degree
• Changes in study abroad policy?
An Expanded Definition of “Decision Makers”
Structures and Leadership for IR• Rethinking the centralized “one source of truth” model
• “The greatest potential for building effective institutional research is leveraging talent across the institution.”
• The ultimate goal: increase capacity for data-informed decision making
Structures and Leadership for IR
Structures and Leadership for IR
Structures and Leadership for IR
Structures and Leadership for IR
Leadership for the IR Function• Making the case for a Chief Institutional Research Officer
• “Responsible for the tactical and strategic direction of the IR function.”
• Moving IR from transactional to transformational
Leadership for the IR Function
Leadership for the IR Function
Leadership for the IR Function
Leadership for the IR Function
• Data Stewardship Advisory Board (DSAB)• IR will serve as initial chair
• Develop a governance framework for data use
How has Veera shaped my IR work?
• Student success is the centering core
• Influencing retention and graduation rates is the greatest joy
• Strengthening and expanding the nodes of IR across campus ensures sustainability
Questions?
Thank You!
To get a personalized demoof the Veera platform, visit:
www.rapidinsight.com/demo-request
Ryan OrlandoAccount ManagerRapid Insight
Matt RehbeinDirector of Institutional ResearchLipscomb University
