Information for applicants For the position of

Caravan Park Management Couple Full Time

At Berri Riverside Caravan Park

Thank you for your enquiry regarding the position of Caravan Park Managers for the Berri Riverside Caravan Park.

This information package contains a copy of the position description and other relevant information about the position and the organisation.

Interview detail will be advised to the short listed applicants.Applications close at 4:00pm on Monday 16th June 2014 and are to be addressed to:

Email: kay@berricaravanpark.com.au

Or mailed to

“Caravan Park Managers”Business Administration ManagerP.O. Box 237Berri SA 5343(Mark envelope “Confidential”)

FURTHER INFORMATIONAny prospective applicant requiring further information regarding this position may contact Mrs Kay Kubenk on 0487 333 723.

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TABLE OF CONTENTS

1. Information for Applicants……………………………………………………………………………………………….1

2. Table of Contents…………………………………………………………………………………………………………….2

3. About the Role…………………………………………………………………………………………………………………3

4. About Us …………………………………………………………………………………………………………………………4

5. Our Mission Statement…………………………………………………………………………………………………..5

6. Key Features…………………………………………………………………………………………………………………..6

7. Position Description………………………………………………………………………………………………………..7

8. Salary & Benefits……………………………………………………………………………………………………………14

9. Remuneration………………………………………………………………………………………………………………..16

10. Information for Prospective Applicants………………………………………………………………………….17

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CARAVAN PARK MANAGERS (COUPLE) – Full Time

We are seeking a Management Couple for the Berri Riverside Caravan Park, situated in the town of Berri next to the Murray River, in the Riverland of South Australia, approximately 250km from Adelaide and 157km from Mildura.

The Caravan Park is situated across the road from the River Murray, is central to the Riverland Region of South Australia just off the Sturt Highway and is a popular destination for many travellers and tourists.

The role will require a management team/couple to oversee and participate in all activities to run the operations of the park and tourist accommodation, including: reception and bookings, amenities, reporting and onsite accommodation cleaning, grounds, maintenance and upkeep of gardens, development.

This is an award free employment salary package.

Applicants are asked to address the selection criteria, which together with the position description and other information is available by contacting Kay Kubenk on 0487 333 723 or email kay@berricaravanpark.com.au

Please note that the preferred start date is late July/early August 2014.

Applications will be received until 4:00pm on Monday 16th June 2014 and are to be addressed as detailed below:

“Caravan Park Managers”Business Administration ManagerP.O. Box 237Berri, SA 5343(Mark envelope “Confidential”)

Or alternatively by email to kay@berricaravanpark.com.au

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About UsBerri War Memorial Community Centre Inc

Owners and Operators of the Berri Riverside Caravan Park

The Berri War Memorial Community Centre Inc (BWMCC) was formed in 1947 by returned service men and women as an organisation that would work together building and funding facilities for the Berri district. Their first project was the War Memorial Gates and Grandstand at the Berri Memorial Oval. Other projects have included the CWA Hall, major contributor to the building of the Berri Swimming Pool, a wing at the Riverland Regional Hospital, Berri’s first newspaper organisation and it has also held an enormous amount of community fund raising events. The Berri War Memorial Community Centre Inc. also operated the Berri Tourist Office for over 27 years with limited outside funding.

In 1972 the Berri War Memorial Community Centre was asked by the Berri Council to operate a Caravan Park for the town. Berri Riverside Caravan Park began in a modest way and over the years has grown from strength to strength. In 1999 we embarked on a major redevelopment program which made tremendous change, and every year since then some form of development has taken place making it one of South Australia’s leading, progressive and up to date modern Caravan Parks.

The Berri Riverside Caravan Park is a community owned park. It has been set up as a living/working memorial, dedicated to the local people who are serving, or have served our country in past conflicts. All profits are put back into the development of the Park, donated to tourism facilities, promotions, sporting infrastructure and various groups and charities in the Berri District area.

The park has won the 2001, 2003 and 2005 and 2007 Riverland Tourism Association awards. Berri Riverside Caravan Park also achieved in 2007 the Riverland Tourism Association Tourism Hall of Fame Award.

We receive numerous compliments from our customers daily, and the BWMCC Board as well as our employees are very proud of that. We are a popular park that continues to grow each year due to the ongoing improvements of our accommodation and facilities, while having many travellers who return year after year to stay in our Park.

The Park has a peaceful relaxing setting, fully lawned, shady trees, overlooking the river, within walking distance to shops, hotel and sporting facilities.

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Berri War Memorial Community Centre IncMISSION STATEMENT

Berri Riverside Caravan Park is dedicated to meeting the caravan industries quality standards at the highest level of professional excellence in the provision of service, accommodation and care of our guests through vigilance in health, hygiene and safety.

In achieving our Mission Statement we will:1. Provide policies and procedures that will ensure quality employee and management

practices at high professional standards in customer service, accommodation and the safeguarding of the interests and welfare of our guests.

2. Plan and accurately market the accommodation and services, provided by the Berri Riverside Caravan Park and Berri War Memorial Community Centre Inc with integrity, honesty and professionalism.

3. Provide effective information to our guests, potential guests and the general public with:o Tourism informationo Travel services and accommodationo Total costs/feeso Park rules

4. Provide clear, unambiguous policies and processes that will furnish quality customer service, guest information and resolution of disputes.

5. Maintain the Berri Riverside Caravan Park as a strong contributor to and supporter of the local community and the tourism industry.

Current Operating Structure

The Berri War Memorial Community Centre Inc. Owners and operators of the Berri Riverside Caravan Park

Business Administration Manager (BAM) Part Time 25 HoursBook Keeper Part Time 20 hours

The Berri Riverside Caravan Park

The park operates with a Management couple and a Handyman/night caretaker. Night duties are shared between Management and the night care taker. Each relieves each other during holidays. Office employees consist of 1 full time, 1 part time, 1 trainee, 1 casual. Grounds and Cleaning has 1 full time grounds/handyman, 7 casual cleaners and 2 part time.

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Key Features

The River Murray is across the road from the Caravan Park. A modern boat ramp is currently under construction in front of the Park. A walking trail is used daily and features 45 different bird species along with a natural native setting. We are only a 10 minute walk to the town centre.Our current development under construction now is a Resort Style Pool 22 metres x 26 metres.

Office Opening HoursMonday to Sunday 365 days a yearMonday to Sunday 7.30am to 7pm Daylight SavingMonday to Sunday 7.30am to 6.00pm - 6.30pm other timesPlease note that the Office is required to open later at Peak/ Events times to accommodate travelling guests.

AccommodationBerri Riverside Caravan ParkA wide range of cabin accommodation is available for the travelling customer.3 x 3 Bedroom Superior Cabins6 x 2 Bedroom Superior Cabins10 x 2 Bedroom Deluxe Cabins2 x 1 Bedroom Deluxe Cabins3 x 2 Bedroom Deluxe Wheel Chair Cabins9 x 2 Bedroom Ensuite Cabins12 Standard Ensuite Cabins5 room Bunkhouse

Caravan SitesAll caravan sites have access to power, water and drainage of grey water.There are 7 Drive through sites12 Ensuite Sites108 Powered Sites16 Unpowered sitesWe do allow dogs. Rules apply and over some peak periods we do not take them.4 Over 50’s Long Term Residential Tenants are accommodated at the rear of the Park

FacilitiesWheel Chair BathroomBabies Bathroom2 Ablution Blocks7 BBQ AreasCampers Kitchen2 Coin Operated LaundriesJumping PillowNext major project will be a Games/Entertainment Room (start date TBA)

Volley Ball Court Children’s PlaygroundsFunction RoomSwimming PoolResort Style Swimming Pool (Under construction – due for completion October 2014)

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CARAVAN PARK MANAGERS’POSITION DESCRIPTION

POSITION TITLE: Caravan Park Managers (Couple)

STATUS: Full Time - Award Free

LOCATION: Berri, South Australia

REPORTING TO: Berri War Memorial Community Centre IncBusiness Administration Manager and/or Chairperson

1. BWMCC AIM: The aim of this position is to have managers that are multi skilled in more than one area. Whilst the range of duties and responsibilities is diverse, it is not expected that managers would carry out all these duties at once. It is expected that management be sufficiently experienced or trained and capable of carrying out the full range of duties and responsibilities as required by the BWMCC.

The applicants must be medically fit as this position requires hands on manual work. The successful applicants will be required to undergo a Medical Examination prior to commencing the role.

2. POSITION OBJECTIVES:Objectives of PositionEnsure that the Berri Riverside Caravan Park maintains its position as a leading destination within South Australia through the provision of high quality accommodation, cleanliness, presentation, and service for visitors during their stay at the Park. Ensure that the turnover is increased and contains a targeted profit through budgets and cash flow.

Participation within the Berri Riverside Caravan ParkOversee and manage all aspects of the Caravan Park and to ensure all tasks are carried out in an efficient and timely manner to a high standard. Ensure that all services are carried out to the highest standard in a timely manner and within budget. Embrace the ideals of customer service – be those external or internal customers.

WH&SThe Management will be committed to implementing risk management procedures for the Business to ensure a safe working environment for employees, a safe holidaying experience for our customers, and security and safety for our residents. Encourage and train staff in Work, Health and Safety procedures to ensure they accept and adopt requirements as a matter of course in their day to day routine.

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3. REQUIREMENTS OF THE JOB:Skills Self-motivated and able to work unsupervised. Ability to complete duties in an efficient and timely manner. Excellent people and customer service skills and team building skills. Act honestly and in good faith. Well-developed verbal and written communication skills. Well-developed negotiating and interpersonal skills. Well-developed time management skills. Well-developed problem solving and conflict resolution skills. Well-developed ability to make and implement decisions.

Knowledge Knowledge of Work, Health & Safety requirements. Working knowledge of caravan park regulations and statutory requirements. Knowledge of the preparation and maintenance of gardens and landscaping. Knowledge of cleaning in commercial environment. Understanding of computer applications including RMS, RMS online, emails Word, Excel and

Publisher Pool maintenance and testing knowledge and experience. Experience of asset development in caravan parks or similar. Knowledge of the Berri area and the Riverland. Promotion and development opportunities to promote and better the Caravan Park.

4. MAJOR DUTIES/REPSONSIBILITIES:

The Berri Riverside Caravan Park Business Plan, Customer Service Plan, Risk Management Plan Environmental Plan and Marketing Plan are part of the Accreditation of the Park.This has been endorsed by the CRVA and Berri War Memorial Community Centre Inc. It is expected that the Park be managed and operated in a best business practice in accordance with the Accreditation expectations and the business plan.You will need to understand other employee roles and be able to cover those roles when required.Understand that the following is a general overview and not an exhaustive list of your duties.

We require one person predominantly skilled in office and cleaning, the other one skilled in grounds, maintenance and development.

Operate Front Office procedure and PoliciesThe Caravan Park Managers shall ensure the following duties are carried out:

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Supervise and monitor staff to ensure a high level of hospitality and customer service is maintained.

Supervise, perform and maintain a high level of customer sales skills. Maintain a high level of customer service Handle and resolve customer complaints in a positive and professional manner. Maintain and co-ordinate the Kids and other group activities program as required. Promptly resolve complaints from Caravan Park users in accordance with the clearly defined

dispute resolution process. Ensure the front office is maintained in a clean and tidy state. Monitor, identify and meet the needs of customers. Proficiently operate Reservation Management System (RMS) including online systems. Maintain computer backup facilities. Maintain & record the day-to-day financial transactions. Report to BAM any anomalies in agreements, contracts, and accounts with corporate

groups. Ensure regular services are carried out on all office machines and equipment. Ensure local tourist information is available for customers. Ensure any occupancy agreements, regulations and park policies and rules are up to date,

available and implemented. Ensure Park policy map rules and emergency evacuation procedures are circulated to

guests. Ensure that Caravan Park patrons adhere to Caravan Park policies, rules and regulations. Take, and ensure all office employees perform, reservations, register guests, assign

accommodation and document this in a timely and efficient manner. Review and update procedures and policies as required. Responds to all disputes in a timely manner recording all incidents, the outcomes and file

for reference. Ensure policies and procedures are in place, understood and carried out by all employees. To ensure compliance with all mandatory and necessary legislative and regulatory

requirements for running a Caravan Park. Set work rosters for employees at least one month in advance. Respond to all employees with encouragement and direction to ensure their role is being

fulfilled. Supervise staff grooming standards ensuring they are maintained. Ensure all employees are reviewed annually. Responsible for the employment of employees required for the Caravan Park and ensuring

all compliance of employment as per the policy and procedure. Liaise with Book Keeper re award information.

Ensure all employees read and understand and put into practice policies and procedures. Run and maintain the Caravan Park Office effectively and efficiently. Provide Accommodation to an AAA Tourism rating, or equivalent of at least 4 stars. Ensure that the Caravan Park is run with a strong customer focus as part of an overall

business culture. Ensure systems in place are followed and improved. Ensure management and employees attend to the Caravan Park phone and website, take

bookings for the Park and provide advice to callers about the Park. Inform guests of local tourist attractions and recreational facilities. Respond to email enquires daily.

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Perform any other duties as may be directed by the BAM or BWMCC. Ensure Park Development progression is ongoing as directed by the BWMCC.

Manage Finances Strict Supervision of the operation of the computer reservation system (RMS) and print of

accounting information as required. Receive and record customer site, cabin and room fees and other income. Raise purchase orders to prescribe limits with approved suppliers. Receive and record all daily cash transactions. Balance daily financial transactions. Maintain and collect and record any other charges and fees as required. Collect and safeguard all monies received for fees and charges with respect to the Park. Perform any other duties as directed by the BAM and/or the BWMCC. Ensure that Income and Expenditure is managed in line with Budget forecast.

Park AmenitiesThe Caravan Park Managers shall ensure the following duties are carried out:

Daily inspection and cleaning of all ablution blocks, camper’s kitchen. Scrubs are done at the scheduled times in a accordance with the procedures .

Daily inspection and cleaning of laundry. Ensure that Park washing machines/dryers are clean and in good working order at all times. Ensure that Park barbecues are in clean and working order at all times. Ensure the Function room is clean and the outside areas presentable. Rubbish collection and disposal is dealt with daily. Ensure policies and procedures are in place, understood and carried out by all employees.

Maintenance of Park Grounds and BuildingsThe Caravan Park Managers shall ensure:

Supervise and ensure the park appearances are maintained to a high standard. Ensure and maintain water conservation through effective coordination and monitoring of

dripping taps, hoses etc. Record irrigation and domestic water and rainfall records Ensure the park’s lawns, roads sites concrete pads, gutters etc. are maintained in a safe and

healthy condition and in accordance to park operating procedures and policies. Ensure regular services are carried out on all park and maintenance plant and equipment

and In accordance with WHS requirements. Clean and or co-ordinate the cleaning of, ensuite sites, cabins, camp kitchen, Laundry,

BBQ’s, games room, cleaning shed, park house laundry, storage room cleaning and chemical rooms, park cars and equipment and facilities as required.

Maintain the park swimming pool’s maintenance program in accordance with state health regulations and park policies.

Maintain park leisure facilities in accordance with State health regulations and park policies Encourage the team to show initiative and creativity in the aesthetics of the Park Take a hands on approach to maintenance working together with the handy man

employees Plan a program for maintenance in conjunction with handyman employees. Record and monitor maintenance and repairs daily.

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Any mechanical, electrical and or structural faults within the Park are too repaired by qualified tradesman. Minor repairs are able to be done by yourself or employees as directed.

Equipment and facilities are maintained to a high standard. Policies and procedures are in place, understood and carried out by all employees.

General Park ManagementThe Caravan Park Mangers shall ensure: Park policies and procedures are annually revised and signed off by all employees. Sheets are reviewed annually. WH& Safety regulations are compiled and adhered to by all employees. RMS monthly reporting is accurate. Review and update regularly. Weekly/daily time book entry checks prior to payroll processing by Book Keeper. Review accounts, codes and present to the Book Keeper Noise within the Park is kept to a minimum after 10:00pm. Park rules to be observed by patrons and reviewed annually. Any loiterers/ back packers not being accommodated in the Park are to be moved on. Policies and procedures are in place, understood and carried out by all employees.

GardeningThe Caravan Park Mangers shall ensure the following duties are carried out:

Mow and water all lawns in the Park and trim the edges to ensure that they are neat and tidy.

Keep garden beds in a weed free condition. Annually prune trees and shrubs. Roses are de-budded regularly and pruned in the correct season. Regularly rake up litter and gutters. Keep all gardening plant and equipment in a well maintained condition. Plant and shrubs on a needs basis to ensure gardens have some colour, offer shade trees

and cooling aspects that are appealing. Ensure that all gardening equipment is cleaned and put away after use. Ensure policies and procedures are in place, understood and carried out by all employees. Watering program, record usage work with handyman.

5. ORGANISATIONAL RELATIONSHIPSThe Caravan Park management couple will be responsible for the whole of the Caravan Park day to day operation.

Bookkeeper RMS Daily, Monthly, yearly reporting given to the book keeper for entry. Liaise with accounts, time books, assets etc. Requires an open communication with the

book keeper. Review Accounts monthly for Board Meeting HR requirements – assist with providing information for the maintenance of personnel

files and advise any changes to staffing Liaise with the bookkeeper with end of year Audit

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Business Administration Manager (BAM)/Chairman Provide a written report to the Board about maintenance, additions, needs,

development, and performance within the Park on a monthly basis or at any other time requested.

Liaise with open communication on any issues that require BWMCC input. Liaise with BAM concerning assert improvement’s or needs. Liaise with BAM re Long Term Residents Liaise with BAM re Budgets , cash flow and end of year Audits Liaise with BAM re compliance of Contractors Annual update of the Business plan to be presented to BAM and the BWMCC Attend monthly Board Meeting to present Report.

6. WORK HEALTH AND SAFETYThe following are your responsibilities to ensure that a safe and healthy work environment is maintained: There is an obligation to take reasonable care to ensure personal safety and health at work

and that of other persons in the workplace. To observe all safe working practices as directed by the procedures and policies, and use

personal protective equipment as provided. Report and record all accidents, incidents, near misses and hazardous situations arising in

the course of work.

7. SELECTION CRITERIA:Experience At least 3 years previous Management experience in Caravan Park/Holiday Park industry or

similar. Managing employees and working to budgets and cash flows.

Essential Positive can do attitude Excellent sales skills Competent in use of Reservation Management System RMS and online systems. At least one person must have strong clerical, financial and computer skills. Excellent Office, Reception and sales skills Demonstrate sound administrative skill Demonstrate a high level of initiative. Strong interpersonal and customer service skills. Highly developed communication skills, both written and verbal. Ability to provide a high level of customer service. A sound knowledge of office accounting procedures. Ability to accept responsibility. The ability to work autonomously. The availability of two suitable adult people to manage the park and employees and to

provide continuous service to park visitors. Highly developed time management and organisational skills

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Managing employees and working with budgets. Ability to prioritise, plan, organise, implement, and monitor and supervise daily tasks of all

areas of the park. Proven ability to supervise others. A hands on approach and experience in and knowledge of maintenance and handyman

repairs procedures Excellent handyman building/tiling repairs and experience and knowledge of garden

maintenance and horticultural procedures. Knowledge of lawn and garden maintenance. Pool service and maintenance knowledge. Relevant First Aid Certificate. Working knowledge of caravan park regulations and statutory requirements Knowledge of Work Health and Safety requirements. Knowledge of cleaning standards required in the operation of a Caravan Park. At least one person must be able to undertake manual work as required. A good knowledge of state and local tourism attractions Ability to accept responsibility. Provide reports to BWMCC within the specified time frames

Desirable Experience in a similar position or willingness to expand knowledge and acquire skills

necessary to carry out duties. Knowledge of the AAA tourism rating standards and measures needed to achieve at least a

4 star rating. Knowledge of the local area and the Riverland.

Qualifications and/or Training Mandatory

Ability to obtain a National Police Clearance. Hold current SA “C” class drivers licence. Ability to pass a Pre-Employment Medical Assessment including drug and alcohol

testing. Desirable

Diploma in Holiday Parks & Resorts Certificate in basic Life Support First Aid. Swimming Pool Qualifications including service and maintenance

8. TrainingThe BWMCC will provide occupational training and development opportunities to the successful applicants including the costs of attending appropriate training.

9. Performance Measurement CriteriaTo be assessed annually on the key performance indicators from the Position Description unless otherwise required.

10. Extent of Authority

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This position may not approve and/or officially sign documents for/on behalf of the BWMCC (internally or externally).

CARAVAN PARK MANAGERS’SALARY & BENEFITS

STANDARD CONDITIONSEqual Employment OpportunityBWMCC is an equal opportunity employer and has adopted an EEO policy in accordance with legislation. A copy of the policy is available for all staff to read.

Working HoursWe currently work on a roster system with all employees. The Managers will have 2 rostered days off per week. Where possible it expected that duties will be shared. Managers are expected to work public holidays and cover unexpected absences in the work place. Night duties are shared with the Caretaker.

Overtime/Time in LieuNo overtime or time in lieu is applicable to the position.

Annual LeaveThe position attracts 6 weeks annual leave. Annual Leave is to be taken during off peak tourist season as per our policy and at times mutually agreed with the Business Administration Manager or Chairperson. Please note that Annual Leave is to be taken within the 12 months that it accrues.

Personal/Carer/Bereavement LeavePersonal/Carer’s Leave will be provided in accordance with the National Employment Standards.Each Manager is entitled to ten (10) days Personal/Carer’s Leave per annum. The Manager’s entitlement to this leave accumulates from year to year. A certificate from a registered health practitioner or statutory declaration must be produced for sickness absence two (2) days or more. Absence without necessary documentation when required will result in the Manager not being paid.

Compassionate leave will be provided in accordance with the National Employment Standards.A Manager may take compassionate leave for a particular permissible occasion if the leave is taken:

o To spend time with the member of the Manager’s immediate family or household who has contracted or developed the personal illness, or sustained the personal injury; or

o After the death of the member of the Manager’s immediate family or household.

Long Service Leave Full-time Managers are entitled to thirteen (13) weeks of Long Service Leave after ten (10) years of continuous service. Long Service Leave starts accruing pro rata after seven (7) years of continuous service.

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SuperannuationBWMCC will contribute an amount each month into a complying superannuation fund as nominated by the Manager. This amount is the Superannuation Contribution Guarantee (SCG), currently at 9.25%. You have the ability to make additional personal contributions through Payroll (salary sacrifice or additional contribution) if required. This will need to be arranged with the Book Keeper in writing.Probationary PeriodA probationary period of six (6) months is applicable to this position (unless otherwise specified). During the period, performance will be assessed and managed against the requirements set out on the Position Description. A work place Performance Review will occur prior to the end of probation period .The probation period can be extended if initial performance is unsatisfactory.

Annual Performance ReviewIf the Managers are granted continuous employment, a Management Performance Review will take place at least once in every calendar year. The annual review will include an assessment of achievement of the key duties, performance and responsibilities and will be used to identify training and development needs.

Communication MeetingA Communication Meeting between the Business Administration Manager, Chairperson and/or Vice Chairperson, Park Managers and Book Keeper will take place at least once a month to ensure lines of communication remain open.

Code of ConductManagers are to be familiar with and abide by the adopted Code of Conduct. A copy of the Code is available for all staff to read.

ADDITIONAL BENEFITS:The following additional benefits are applicable to the Managers:

Uniform AllowanceThe Park Managers are to wear the uniform at all times and protective clothing as required. To support the wearing of uniforms BWMCC will contribute up to $400 per management couple per year. Any additional uniform cost is to be incurred by the employee, but the BWMCC will pay for the logo to be put on additional uniform.

HousingA 3 Bedroom house is provided on site rent free. The Caravan Park Managers must reside in the Caravan Park accommodation. No pets are allowed in this accommodation. We are a smoke free home and work environment.Staff TrainingThe BWMCC will pre-approve appropriate accommodation (including meals) and travel expenses to be incurred by Staff when attending approved Training Seminars and Courses.

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RemunerationYour salary will be credited weekly to your nominated bank account.

This position is Award Free and complies with the National Employment Standards.

The remuneration package will include wages of $55,000 per person per annum (gross), uniform (non cash), use of cleaning chemicals (non cash), rent free housing (non cash), subsidised Water, Electricity, Gas and telephone (non cash), Superannuation (Compulsory) and paid annual leave.

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Information for Prospective Applicants

Thank you for your interest in the advertised position. These guidelines are presented to assist your application process, please read the following information.

EligibilityCheck the requirements (Skills, Qualifications, Experience) for the position as described in the advertisement and position description to assess your suitability for the role.As an Equal Employment Opportunity Employer, the BWMCC encourages applications from individuals of diverse backgrounds to apply, to join us in serving our community organisation.

Only those applicants, who demonstrate they meet the selection criteria of the position by a statement addressing the criteria, will be considered for an interview.Note: Canvassing of members will disqualify you as an applicant.

Preparing your application In order to be considered for a position you must be able to demonstrate your suitability for the position advertised. Applicants will be assessed against the requirements (Skills, Qualifications, Experience) outlined in the position description.

Applicants for the Caravan Park Managers position are requested to address the selection criteria outlined in the position description. The decision to short list applicants will be based on the information provided in the application against the requirements described in the position description.If at all possible, your application should include:

Covering Letter/StatementReference the position you are applying for, your desire and suitability, and your statement addressing the selection criteria, together with any relevant information on your availability for an interview.You may wish to summarise your application and emphasise your strongest points and achievements.

Current Resume/Curriculum Vitae.

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Personal Details Name address and telephone number and email address.This should also include a summary of your work history starting with the most recent employment. Information should include employment dates and details of duties, performance and your achievements in each job.Don’t forget to add any experience you may have of acting/relieving in this role or similar.Any activities you have undertaken outside of work which are relevant to the application.

Your Qualifications, education and training achievements Be sure to include any education you are currently undertaking.Photo copies of relevant formal qualifications (if available).

RefereesTwo referees plus their contact numbers must be nominated in your application.They must be able to comment on your work performance (e.g. your direct supervisor/manager)Referees should be contacted for approval before listing them in your application.Note: An application for one position will not be held over to be used in another position.

Closing dateCheck the closing date for the application. Ensure your application is received by 4.00pm Monday 16th June 2014 as applications received after this date will not be considered.

Lodgement of ApplicationsYou should provide us with only one copy of your complete application. Please do not submit your application in plastic sleeves, cardboard folders, binders, files or spiral bound.Please do not submit original documents as applications for employment are not normally returned. All applications may be submitted in the following ways:

Written SubmissionsPlease address your application to:“Caravan Park Managers”Business Administration ManagerP.O. Box 237 Berri SA 5343(Mark envelope “Confidential”)

Hand DeliveryYou can hand deliver you application to:“Caravan Park Managers”Berri Riverside Caravan ParkATTN: Business Administration Manager87 Riverview Drive Berri SA 5343(Mark envelope “Confidential”)

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Electronic (Emailed) SubmissionPlease ensure that your application is submitted in Microsoft Word compatible format. Send application to kay@berricaravanpark.com.au

Post application process Short listed applicants will be notified by telephone

All unsuccessful applicants will be notified in writing.

InterviewsIf you are short listed you will be invited to attend an in person interview at the Berri Riverside Caravan Park which may be with 3 or 4 interviewers. The interview questions are designed to assess your suitability to the position you are applying for, and will consistently be asked of every applicant. Some of the questions will be asking you to describe specific examples of you past work experiences. The interviewers will take notes of your responses to the questions to assist in the application process.The interview is also your opportunity to ask questions to assess the position’s suitability for you. Feel free to prepare a few questions that you may wish to ask the interviewers.

At the completion of the process, all applicants will be notified of the outcome of their application.

RecordsYour application and any information gathered on your application throughout the recruitment process will be kept confidentially for a period of no longer than (6) six months and disposed of securely.

Offer of EmploymentIf offered the position, and prior to appointment, prospective employees may be required to undertake the following: Pre-Employment Medical Examination

The appointment to the position is not confirmed until a medical (including drug and Alcohol testing) is completed and accepted in accordance with policy.The cost of the Pre-Employment Medical Examination will be met by the BWMCC after appointment.

Police Clearance Prospective employees will be required to obtain a National Police Clearance Certificate as per policy.

Drivers Licence Prospective employees will be required to have a Current Drivers licence.

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If it’s an interstate licence you will need to transfer to a South Australia licence within 3 months of commencing the role.

QueriesIf you have any further information or have any questions regarding the position, your application or the selection process, please contact Kay Kubenk on 0487 333 723.

The Board and Management of the Berri Riverside Caravan Park will

endeavour to create a work environment that is both productive and enjoyable. This will be achieved by ensuring everyone feels his or her contribution is

significant and purposeful.

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