The Stanthorpe and Granite Belt Chamber of Commerce is proud to present the 2019 Business Excellence Awards.

The purpose of staging Excellence in Business Awards is to:

• Recognise outstanding qualities and achievements. • Strengthen the Better Business Community culture. • Highlight the Granite Belt as a regional hub for business operators. • Provide knowledge, education and network opportunities for

Granite Belt business owners.

The 2019 Business Excellence Awards presentation dinner to be held on the 14 September 2019, is a celebration of our business community and the contribution it makes to the economic wellbeing of our region.

The Stanthorpe and Granite Belt Chamber of Commerce appreciates and is grateful for the generous support of our Sponsors.

School of Management & Enterprise

The Awards are an occasion for owners and their staff to critically assess their business performance, recognise and celebrate successes and strategise for the future. The Awards also provide an excellent opportunity to benchmark your business against others in our area. There are 8 award categories and 14 awards overall. • Tourism & Hospitality (4 awards)

Eateries Wineries/Breweries Accommodation Tours, Attractions & Events

• Agriculture (2 awards) Livestock Horticulture

• Retail

• Manufacturing

• Trades

• Health, Fitness & Wellbeing

• Community Services & Not for Profits

• Professional Services

The prestigious Business of the Year Award is selected from the winners of each category.

This year Chamber will introduce a special Encouragement Award selected by the Chamber Executive.

Nominations close on Friday, 16 August 2019.

Return completed nomination forms to: secretary@stanthorpecoc.com.auOr by mail to: Po Box 23, Stanthorpe QLD 4380

Business Nominated

Business Name:

Contact Person:

Website:

Email:

Phone:

Address:

CategoryPlease select the award/categories you wish to enter. Please select all categories that are relevant. Ensure the information provided in your nomination reflects all the categories you have entered. Businesses can enter a maximum of 2 categories.

Excellence in Tourism & Hospitality - Eateries Excellence in Tourism & Hospitality - Wineries/Breweries Excellence in Tourism & Hospitality - Accommodation Excellence in Tourism & Hospitality - Tours, Attractions & Events

Excellence in Agriculture – Livestock Excellence in Agriculture – Horticulture

Excellence in Retail Excellence in Manufacturing Excellence in Trades Excellence in Health, Fitness & Wellbeing Excellence in Community Services & Not for Profits Excellence in Professional Services

Images: Please provide up to 5 high resolution images. Images can be emailed to secretary@stanthorpecoc.com.au. The images provided will be used to announce the finalists and winners at the gala night.

Question 1: Business Description

a. History (Max 300 words)

Describe how your business started/how you became involved in the business.

b. Business Objectives (Max 300 words)

Include information on long and short term goals and any mission and vision statements you may have.

c. Products, Services and Innovation (Max 300 words)

Include your unique selling point and what makes you different from competitors. Consider size, location, exclusivity, products, services and facilities. Include innovation in business practices, methods, products, services or technology, which has given a competitive edge in the market place.

Question 2: How does your Business provide excellence?

a. Customer Services (Max 300 words)

Include your customer service values, how you excel in customer service, how you cater for specific needs, how you measure customer satisfaction, how you receive and respond to customer feedback.

b. Marketing, Promotion and Target Markets (Max 300 words)

Include how you market and promote your business, what is your competitive advantage, how do you utilise social media and how do you measure the effectiveness of your marketing. Who is your target market and how you have identified them?

c. Business Performance and Improvements (Max 300 words)

How do you know how the business is going and do you measure your success? What plans do you have for continuous improvement?

d. Staff Training and Development (Max 300 words)

Describe your commitment to training and how this has improved your product offering? How do you get the best from your staff?

Question 3: Any Additional InformationInclude any additional information that you would like to mention that you have not done so above.