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PRODUCTION & OPERATION MANAGEMENT UNIT 1 Question: A measure of productivity which reflects a combination of some or all of the resources used to obtain a certain output is materials productivity multi-factor productivity labor productivity machine productivity Question: Productivity is calculated by: Adding inputs to outputs Dividing outputs by inputs Multiplying inputs by outputs Dividing inputs by outputs Question: Which is the correct hierarchy of operations management decisions (highest first)? Operating, strategic, tactical Operating, tactical, strategic Not the right choice - Operating is not given the highest priority Strategic, tactical, operating Goals, missions, productivity Question: ___________ is the originator of ________________, which is used to identify the root cause of any problem. Kaoru Ishikawa, Fishbone diagram Right choice - Fishbone diagram is also called as Cause & Effect disgram Kaoru Kaizan, Fishbone diagram Kaoru Kanban, Pareto analysis Taguchi , Affinity diagram

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PRODUCTION & OPERATION MANAGEMENT

UNIT 1

Question: A measure of productivity which reflects a combination of some or all of the resources used to obtain a certain output is 

materials productivity  

multi-factor productivity 

labor productivity

machine productivity

Question:  Productivity is calculated by:   

Adding inputs to outputs

Dividing outputs by inputs

Multiplying inputs by outputs

Dividing inputs by outputs

Question: Which is the correct hierarchy of operations management decisions (highest first)?

Operating, strategic, tactical

Operating, tactical, strategic  Not the right choice -Operating is not given the highest priority 

Strategic, tactical, operating

Goals, missions, productivity

Question: ___________ is the originator of ________________, which is used to identify the root cause of any problem.    

Kaoru Ishikawa, Fishbone diagram Right choice - Fishbone diagram is also called as Cause & Effect disgram 

Kaoru Kaizan, Fishbone diagram 

Kaoru Kanban, Pareto analysis

Taguchi , Affinity diagram

Question:An operations strategy is developed using many sources of input.Which is the least likely to have input?    

Planning

Top Management 

Suppliers

Quality

Question:Many factors impact productivity, one factor not generally stated as having a negative impact on productivity is:  

Liability claims

 b. Increased emphasis on services  Not the right choice - pressure for high quality service does have an impact on productivity   

Government regulations

Emphasis on short-term performance

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Question:Make or buy decisions have to be taken to meet the varying demands to smoothen deficits or excesses by two well known methods namely -   

Supply and Demand capacities

CPM and LPP  

Matching Demand and Level Capacity

Production capacity and financial feasibility

Question:Fishbone diagram is   

A visual representation of process showing the various steps

Graphical representation of distribution of data 

Used for classitying problem areas according to the degree of importance and attending to the most important.

Used to identify the root cause of any problem

Question:Demand fluctuations, uncertainties of production owing to ________ and __________being created drag the productivity down    

shortage of materials , crisis  

Break down and inventories

strikes and mismanagement

power failures and frequent suspensions

Question: The two methods namely ___________and __________ methodologies were developed to minimize wastages across the organisation.    

Critical path method and goal seeking method

optimization methods and critical analysis  

sensitivity analysis method and what if analysis method

JIT and lean manufacturing

right choice - JIT & Lean manufacturing are used for wastage minimization in organisation

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Question: Which one of these is not an element of a good forecast?  

in writing not the right choice - it is an element of good forecast 

timely not the right choice - it is an element of good forecast 

low cost

meaningfull units

Question:Identify true and false statements. 1.Production management starts with Aggregate planning. 2.Aggregate planning data comes from marketing department 3.The marketing dept determines the various products neede to fullfill orders 4.MPS sets the quantity of each end item to be completed each week of the short range planning      

Statement 1, 2 and 3 are true 

Statement 1, 2, 3, and 4 are true  

Statement 2, 3, and 4 are true

Only statement 1 is false

Question: Identify true and false statements. 1.Kaoru Ishikawa promoted the concept of Quality Circles 2.Kaoru Ishikawa is the originator of fishbone diagram 3.Fishbone diagram is used to identify the root cause of any problem 4.The capital deployed in using quality circles is high  

Statement 1, 2 and 3 are true   

Statement 1, 2, 3, and 4 are true 

Statement 2, 3, and 4 are true

Only statement 1 is false

UNIT 2 Question: The type of storage any organization provides depends on    

Duration of Storage

Frequency of retrieval 

Kind of item to be stored

All the above

Question: Use of the Internet and Internet technologies can be integrated into the sales and marketing portion of the value chain  

via software that permits customers to specify build-to-order configurations and having customer ordering capabilities at the website.   

by providing sales personnel with real-time access to all kinds of customer account data.  

Via online product catalogs containing extensive product information and product specifications.

via online price quotes and online announcements of special sales and promotions

Question: Which of the following does not account for why growing use of the Internet tends to shift bargaining power away from sellers and towardbuyers?   

The Internet makes it easy and convenient for buyers to gather extensive information about competing products and brands and thereby identify what is the best value for them the websites of rival vendors are only a few clicks away and are accessible on a 24/7 basis.  

 Extensive product and price knowledge on the part of buyers tends to reduce their switching costs there's little reason for buyers to remain loyal to their present brand unless it is providing them with the best value.  

Buyers can switch their purchases to traditional brick and mortar retailers

Buyers of all types (manufacturers, wholesalers, retailers, and individuals) can readily join a buying group to pool their purchasing and approach vendors for better terms than could be gotten individually.

Question: What is CIM?  

Computerized Integrated Manufacturing

Computer Integrated Manufacturing

Computer Initiated Manufacturing

Computer Integrated Modeling

Question: The CAD software aids in    

Creating design 

Modifying design

Viewing images from different angles

All the above

Question: Which of the following is not among the major groups of firms that comprise the supply side of the Internet Economy?  

The makers of digital cameras, video games, music CDs, and movie DVDs   

The suppliers of computer components and computer hardware, and wireless handheld devices

The developers of specialized software

The providers of Internet-related communications

Question: The Concept market period gets drastically cut, as CAD aids in   

Reducing the time required to make a design. 

Reducing the time required to modify a design.  

 

Both a & b 

None 

Question: The following results with the incorporation of CIM, except   

better throughput 

better utilization of space

faster deliveries

accumulation of materials

Question: Batch Order Picking, Sort Immediate, Discrete Order Packing, Zone Picking with Chaining and Assemble  - represent which of the below mentioned coding method of picking and packing.      

BSDZCA

BMDZCA  

BSDZRA

BSBZCA

Question: Radio Frequency Terminal (RFT) need which of the below mentioned for identifying orders for routing and sorting  

Classification  

Coding   

Bar coding

All t

UNIT 3 Question:Which one of the following is not a valid reason why strategy-implementers need to be deeply involved in the budget-making process?  

Too little funding of strategy-critical organizational units impedes their ability to execute their pieces of the strategic plan proficiently.  

The funding requirements of any change in strategy need to drive capital allocations and the size of each unit's operating budget 

Implementation of a new or revised strategy usually entails budget reallocation.

Without budget reallocations it is hard, if not impractical, to match organization structure to the chosen strategy; moreover, aggressive resource reallocation is a prerequisite to creating needed core competencies and organizational capabilities.

Question: Total quality management (TQM)    

generally works better than reengineering because of quicker employee buy-in, lower implementation costs, and easier-to-achieve results.

is a philosophy of managing that involves convincing employees that superior product quality is the most reliable key to competitive success in the marketplace.  

is a term used to describe companies that are best-in-industry in most of the relevant performance indicators.

is a philosophy of managing that emphasizes continuous improvement in all phases of company operations, 100% accuracy in performing activities, involvement and empowerment of employees at all levels to improve on how things are done, team-based work design, benchmarking, and efforts to fully satisfy customer expectations

Question: ______________ is mainly concerned with allocating time slots for different jobs  

Estimating  

Routing 

Scheduling

Dispatching

Question: Identifying and adopting best practices    

is a prerequisite to effective reengineering of core business processes and to creating strong core competencies.

is essential if a company is to effectively and efficiently implement and execute its strategy.  

starts with benchmarking how well a company performs specific tasks and activities against best-in-industry or best-in-world performers

needs to be directed chiefly at manufacturing and customer service activities, since these two areas are generally the most critical to successful strategy implementation and execution.

Question:Which of the following statements regarding the role and importance of internal support systems is inaccurate?    

Well-conceived, state-of-the-art support systems reduce the need for rigidly prescribed policies and procedures.  

Well-conceived, state-of-the-art support systems can strengthen organizational capabilities enough to provide a competitive edge over rivals.

State-of-the-art support systems typically have the effect of raising a firm's unit costs because of the high dollar outlays required to develop and install such systems.

Well-conceived, state-of-the-art support systems can help a company mobilize information, use knowledge effectively, redeploy resources quickly, and respond faster.

Question: Motivational and incentive compensation practices that contribute to high levels of employee performance typically    

incorporate a blend of positive and negative motivational features and also utilize both monetary and non-monetary rewards 

entail paying the highest wages and salaries in the industry to high-performing employees and stressing non-monetary rewards for low-performing employees.  

emphasize making employees happy and secure in their jobs through both hard times and good times, involve extensive job rotation to expand employee skill sets, and provide all employees (but especially those on the low end of the performance scale) with job training and professional development opportunities throughout their careers.

incorporate only positive motivational approaches and are carefully designed to avoid subjecting employees to job insecurity, stress, or anxiety.

Question: The major difference between goods and services is:    

services lack the profitability that goods enjoy

it is difficult to inventory services 

goods are always customized, services are always standardized

goods production usually requires more labor than services

Question: Alan Robinsons 5W2H method’. 5W2H method is the modified version of ______________________.  

Goal  5W1H method  

Goal The Famous 5W method

Goal The Famous 5W1H method’ 

Goal The Famous 5W2H method

Question: Operations Management includes all of these activities except:    

Schedule work  

Oversee the transformation process 

Maintain quality

Secure financial resources

Question: ________________ is resorted to, as a measure of identifying strengths in the organisation  

TQM

JIT 

Internal benchmarking

External benchmarking

Question: Identify true and false statements. 1.GANTT charts are used to record progress, comparing the actual against the planned activities, and to keep track of the flow of the material. 2.Line balancing and line of balance are two more tools to ensure that machining centres are loaded, as uniformly as possible to prevent build up stocks at intermediate stages.  3.Simulation models are used to predict utilisation of machines, and production levels 4.Operations strategy takes under its umbrella, the quality of the product or service, time taken to deliver the product, and flexibility for changing demands of customers. 

   

Statement 1, 2 and 4 are true 

Statement 1, 2, 3, and 4 are true  

Statement 2, 3, and 4 are true

Only statement 1 is false

Question: Pragmatic bench marking is a method of measuring a company’s ___________, _________, and _________; in a way that all functions in great detail.  

process, quality, service  

quality, quantity, procedures  

process, methods, procedures

strenght, position, goals

Question: An operations strategy is developed using many sources of input - which is the least likely to have input?    

Planning

Quality 

Top Management

Suppliers

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UNIT 4 Question: Automation means increase in quality and productivity using _____________devices    

sophisticated 

partially automated 

labour saving

simple

Question: Fixed Automation designed for _______ volume production and their ________ ensures _________ variability    

low, flexibility, more  

high, rigidity, less

medium, flexilibity, more

high, rigidity, medium

Question: Automation is ideal when the service provided or the product manufactured is ___________.    

Customized 

Standardized  

Customized or standardized

in batches

Question: Automated flow lines are considered only when the product is required to be made in _______ volumes over a relatively_______period    

low, short

high, short 

low, long

high , long

Question: What is WIP w.r.t automated flow lines?  

Work in progress

Work in production

Work in process

Work in phases

Question: Flexible Manufacturing Systems are designed for _______ volume production  and ________ varieity  

low, more 

high,  less 

medium, medium

high,medium

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Question: The types of Automation used in production system are    

Fixed, Rigid, Flexible 

Rigid, Programmable, Job Shop

Fixed, Programmable, Flexible

Mass, Batch, Job Shop

Question: Rapid Prototype Modeling process produce  

Life size model of the object in small number 

Actual scale model of different material  

Functional Prototype of the model in large numbers

Functional/non functional prototype in small numbers & different materials

Question: High volume production and limited or very few product variety is the feature of which type of automation    

Flexible automation 

Programmable automation 

Job Shop Automation

Fixed Automation

Question: Automated Flow Lines are considered when    

Product is required in high volume, over a long period of time

Product is required in low volume, over a short period of time. 

Customized products are required in low numbers

Customized products are required in high volumes

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Question: Rapid Prototype does not facilitate which of the following  d.  

Check the specification of the product design 

Measure the performance characteristics of the product design   

Check for serious defects in the product design, if any

Testing the product prototype under actual/real time working conditions

Question: Flexible Manufacturing System are used to manufacture     

Group of components having similar shapes, though varying in sizes

Group of components having similar shapes and similar sizes   

Group of components having different shapes and sizes

Group of components having different shapes, though similar sizes

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UNIT 6 Question: Which one of the following is not generally regarded as an advantage of product layouts?  

The system is fairly flexible to changes in volume of output 

unit costs may be lower than with other processes   

Labor costs are low per unit.

Material handling costs per unit are low.

Question: A production line is to be designed for a job with three tasks. The task times are 0.3 minutes, 1.4 minutes, and 0.7 minutes. The maximum cycle time in minutes is:   

2.4

1.4

0.7

0.3

Question: In a job shop, volume is low, and product variety tends to be:  

very low    

low  

moderate

high

Question: In a product layout, the process of deciding how to assign tasks (w.r.t to time) to work stations is referred to as:    

Task allocation  

line balancing

process balancing

station balancing

Question: The system that has the highest equipment flexibility is:  

repetitive production   

continuous processing 

job shop

.

batch production

Question: If a line is balanced with 90 percent efficiency, the balance delay would be:  

10%   

90%

unknown, since balance delay is not related to efficiency

100%

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Question: Which of the following is not true in case of Product Layout?    

Only a few products are capable of being manufactured or assembled.  

Use Special machines to perform specific operations to produce only one product at one time.  

The skill required of the worker is high.

Supervision is minimal

Question:Which of the following is not a method of determining the most likely location for establishing a Facility?    

Rating Plan Method  

Factor Rating Method

 

Fraction Rating Method

Point Rating Method

Question: Different types  of layout  are used in any plant, depending upon   

Product 

 The Process Not the right choice - Is not the only factor which decides the type of layout in any plant 

Type of Production

All the above

Question: The factors influencing Plant location are broadly classified into two types, namely General factors and Special factors. Which of the following does not come under special factors?    

Transport 

Economic stability – outside investments Cultural factors

 Wages

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Question: The Just In Time Philosophy which focuses on balancing the system does not consider  which of them as wastes:    

Inventory

Product defects  Efficient work methods 

 Waiting time

Question:Identify true and false statements.  1.Facilities management is an important strategic level decision taken by an organisation  2.It involves planning and management of the plant location and layout.  3.A plant location cannot be changed frequently   4.Location decisions are made on the basis of parameters which make it suitable for various considerations of suppliers, and markets      

Statement 1, 2 and 4 are true  

Statement 1, 2, 3, and 4 are true    

Statement 2, 3, and 4 are true 

Only statement 1 is false

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UNIT 7 Question: Which of the following characterize a best-cost provider strategy?     

The marketing emphasis is on matching the prices of rival brands having comparable features and attributes

The strategic target is price-conscious buyers. 

A product line consisting of wide selection, many product variations, and emphasis on differentiating features

A competitive advantage based on more value for the money

Question: Creating buyer value via differentiation    

can involve incorporating product attributes and user features that lower the costs of switching to substitute products and is an attractive competitive strategy when there are few ways to achieve differentiation that have value to buyers 

has to be grounded in providing buyers with unique extras that deliver real value rather than perceived value.  

can be achieved anywhere along the industry value chain 

.

can involve incorporating product attributes and user features that lower buyers' overall costs of using the product or that raise the performance a buyer gets from the product or that enhance buyer satisfaction in noneconomic or intangible ways.

Question: Companies pursuing a low-cost provider strategy can open up a cost advantage over rivals by    

 a. creating altogether new, lower-cost value chain systems or revamping the existing value chain to bypass some cost-producing activities that produce little value added insofar as customers are concerned. Not the right choice 

 b. using a high-volume/high-quality strategy keyed to first-mover advantages, having a more technologically-sophisticated value chain than rivals, reducing the numbers of cost drivers, and having world-class suppliers.  Not the right choice 

doing a better job than rivals of controlling the cost drivers.

lowering buyers switching costs, creating a state-of-the-art value chain, and having fewer cost drivers than rival firms

Question:Differentiation strategies  

work best when the basis for differentiation is superior quality or superior customer service.   typically result in much greater buyer loyalty than low-cost provider strategies. 

usually win out over a low-cost provider strategy unless buyers are inclined to shop solely on price.

are an attractive competitive approach whenever buyers needs and preferences are too diverse to be satisfied by a product that is essentially identical from seller to seller; moreover, a differentiation strategy can produce sustainable competitive advantage if the differentiating features possess strong buyer appeal and can not be copied or easily matched by rivals

Question: Which of the following is not characteristic of a low-cost provider strategy?  

The production emphasis is on continuously searching for ways to reduce costs without sacrificing acceptable quality and essential features. 

The marketing emphasis is on making virtues out of product features that lead to low cost.

The strategic target is value-conscious buyers and sustaining the strategy depends on frequent advances in technology and occasional product innovations  

The product line consists of a few basic models having minimal frills and acceptable quality.  Not the right choiceThe product line consists of a few basic models having minimal frills and acceptable quality.   

Question: A companys competitive strategy    

consists of the business approaches and initiatives it undertakes to attract customers and fulfill their expectations, to Withstand competitive pressures, and to strengthen its market position. 

consists mainly of defensive actions.  

consists mainly of offensive actions.

typically is broader and more wide-ranging than a companys business strategy, involves offensive actions, defensive actions, tactical maneuvers designed to deal with immediate conditions, and actions calculated to have longer-term impact.   

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Question: Companies are motivated to enter into strategic alliances or cooperative arrangements 

 

to help open up or improve access to attractive market opportunities

to improve supply chain efficiency and/or overcome deficiencies in their technical or manufacturing expertise and/or gain economies of scale in production and/or marketing.   

to gain access to technology, expertise, competitive capabilities, and other resources that will help them in racing for global leadership or in building a stronger position in the industries of the future.

to collaborate on mutually-interesting technology or the development of promising new products.

Question: The strategy of being a best-cost provider  

combines a strategic emphasis on low cost with a strategic emphasis on more than minimally acceptable quality, service, features, and performance

is almost always more profitable than focused or market niche strategies because of the potential for creating a much bigger competitive advantage but is the hardest of the five generic types of competitive strategies to employ successfully 

is the easiest of the five generic types of competitive strategies to copy or imitate.

is the most attractive of all the competitive strategies because it combines the best features of the four other generic types of competitive strategies.

Question: Focusing on a limited market niche  

works best when it is costly or difficult for multi-segment rivals to satisfy the specialized needs of niche members    

is more attractive when the niche offers good growth potential, is big enough to be profitable, no other rivals are attempting to specialize in serving the same target segment, and the focuser can defend itself against challengers based on the customer goodwill it has built up and on its superior ability to serve niche members.  

is more attractive when a focuser has the skills and resources to serve the segment effectively. 

carries the risk that multi-segment competitors will find effective ways to match the focuser is serving the needs of niche members and also carries the risk that the preferences and needs of niche members will shift toward the product attributes desired by mainstream buyers, thus causing the size of the niche to shrink significantly and maybe even disappear.

Question: Focused low-cost strategy 

involves the use of guerrilla offensives to capture customers.

involves concentrating on a buyer segment whose requirements are less costly to satisfy compared to the rest of the market and a marketing emphasis on touting the focusers unique ability to satisfy the specialized requirements of niche members 

c. entails trying to wrest market share away from rivals via extra advertising, above-average expenditures for promotional programs, and heavy use of point-of-sale merchandising techniques.

is the hardest of the five generic types of competitive strategies to employ successfully.

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Question: Vertical integration

is the most dependable and frequently used way to achieve a cost advantage over rivals because it increases a firms flexibility in using its resources most advantageously.

forward into wholesale distribution and retail operations is one of the best strategic options to lowering the costs of accessing end-users and becoming the overall low-cost provider.    

backward into the production of parts and components is a dependable and trustworthy way to reduce the costs of items purchased from suppliers (because internal manufacture is typically cheaper than outsourcing).

can be a good strategy if it enhances a firms competitiveness; otherwise, it is ill-advised, in part because it locks a firm into relying on its own in-house activities and sources of supply and/or distribution outlets (which later may prove more costly than having these value chain activities performed by outsiders).

Question: Which of the following is not one of the basic types of strategic offensives?       

Initiatives to change the rules of competition and alter the industrys key success factors  

Initiatives to capitalize on competitors weaknesses    

Guerrilla offensives and end-run offensives

Initiatives to match or exceed on competitors strengths and simultaneous initiatives on many fronts

Question:Which of the following statements is inaccurate?   

In considering offensive initiatives, a would-be challenger needs to analyze carefully which rivals to challenge as well as what kind of offensive to mount and how to mount it and also weigh the relative merits of targeting market leaders or runner-up firms or struggling enterprises or small local or regional firms with limited expertise and resources.      

A strategic offensive aimed at going head-to-head against key competitors to match or beat their strengths may be an attractive way of winning market share away from weaker rivals whose strengths and resources can be outmatched; going head-to-head against a rivals strengths may be unavoidable if the competitive advantage of a stronger rival is to be narrowed or whittled away entirely.   

Offensives aimed at attacking a strong rival stand the best chance of succeeding if they are predicated on a cost advantage that permits offering an equally good product at a lower price; otherwise the offensive is probably destined to hurt profitability and sap financial resources

A strategic offensive that involves guerilla warfare-style tactics nearly always should involve cutting price below those charged by the rivals being targeted if it is to succeed

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UNIT 8 Question: DIN 69901 is a standardization from    

British organization 

Indian organization 

American organization

German organization

Question: A project is a temporary endeavor with a finite completion date undertaken to create a unique     

Item or service

Item or Product

Product or service

Service

Question: Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. This definition of Project Management is as per :    

PMBOK 

ISO 

DIN

ANSI

Question: Projects bring form or function to____  

Ideas or needs

products or items

items or necessity

items or needsd

Question: It is a part of the project which consists of simple and routine instructions to achieve a desired result of any activity of the project.    

 a. Process  

Product  

Management

Project Cycle

Question: It consists of the various activities of operations, resources and the limitations imposed on them.    

Process 

Product  

Management

Project Cycle

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Question:Consider the following statements :i) The process in which interactions depends on the nature of work and dynamic and dependent on team innovations is closing process. ii) the process in which the project is reviewed , findings afe reporeted and project performacne is analysed is executing process.. The statements are :    

false , true respectively.  

true, false respectively

Both are True

.

Both are false

Question: Characteristics of project mindset are : i)Time – It is impossible to improve the pace of the project by reducing the time frame of the process. The mindset is normally to work a comfort mode by stretching the time limits. ii) Processes- Project mindset lays emphasis on rigid processes    

false , true respectively.

true, false respectively  

Both are True

Both are false

Question: Two of the process groups are initaiting processes and controlling processes. i) initiating process - recognition to start and establishing commitment. ii) controlling processes - formalizing acceptiace and bringing project to an ordelry end. The statements are -  

Both are True  

false , true respectively.   

Both are false

true, false respectively

Question: TITLE : small projects, big results(Karen M Kroll. PM Network. Drexel Hill: Jul 2007. Vol. 21, Iss. 7; pg. 28) Small projects may not be as glamorous or prestigious as their larger counterparts, but theyre still important and still require project management. The most common mistake people make when executing small projects is thinking that because of the small amount of effort required, the project doesnt need planning at all, says Roberta Toledo, PMP, managing partner at Alpha Consultoria, a project management consultancy in Mexico City, Mexico. Project managers who opt to cut back on project management principles run several risks, says Margo OFarrell, a teacher of project management at TAFE Tasmania, a training organization in Tasmania, Australia. First, if the project manager becomes ill or otherwise unavailable, the project will probably come screaming to a halt. Failing to apply project management principles can also result in a lack of executive commitment, OFarrell says. A project managers reputation may be at stake, too. Even when a project is relatively small, the objective can be substantive. The amount of planning and process should be proportional to the projects scope. Finally, once the project is underway, project managers must find ways to keep team members focused on the goal-which can be particularly tricky on small projects. In the above description, which main principles of project management are being focused upon?  

Schedule and staff 

features and cost  

quality and schedule

cost and quality

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Question: Project ARBRE: Lessons for bio-energy developers and policy-makers(Athena Piterou, Simon Shackley, Paul Upham. Energy Policy. Kidlington: Jun 2008. Vol. 36, Iss. 6; ) Project Arable Biomass Renewable Energy (ARBRE) was a flagship project in the UK to demonstrate electricity generation from dedicated energy crops, employing the high efficiency of gasification combined cycle technology while also contributing to the waste management problem of sewage disposal. The plant never reached commercial operation and this paper provides the first detailed public account of the reasons, drawing on interviews with the main actors. Project ARBRE failed due to three unfortunate developments: the withdrawal for reasons of commercial strategy of the main company that initiated and financed the project; bankruptcy of the turnkey contractor appointed to oversee the project; and technical problems with the gasification technology, which could not be resolved within the financial and time constraints. All these factors acted in reinforcing manner and they were individually preventable: documenting the process of failure is a learning experience that can prevent their recurrence. Failures listed above may fall under one or more of the following categories. recurrence. Failures listed above may fall under one or more of the following categories.1. Factors contributing to project success not emphasized2. Overview of Information and Communication Technologies (ICT) projects:3. Common problems encountered during projects4. Incidence of project failure Identify the appropriate categories?   

1, 3 and 4  

2, 3, and 4    

1,2 and 4 

1, 2, and 3

Question: Match the following:  

Match

Correct Answer

Scope

it refers to the various parameters that affect the project in its planning, formulation and executions

Resource

It refers to the manpower,machinery,money and materials required in the project

Project Cost

it is the budgeted expenditure of the project

Question: Calgary shareholders remove chief STANLEY PIGNAL. (Financial Times. London (UK): Apr 15, 2008) Shane OLeary, chief operating officer of the UK-Canadian group, will take over the reins from Mr [Richard Anderson]. High hopes over the gas explorer's intentions to develop a field in Algeria caused its share price to peak in 2005 but its failure to exploit the prospect has since caused its share price to slump. In spite of Mr [Khelil]s views, FCP yesterday announced that Mr [Michael Kroupeev]s proposed slate of directors would now be recommended by management, making their election virtually guaranteed, although two of his nominees would step down and make way for compromise board members. Mr Kroupeev, who controls nearly 10 per cent of FCP through an investment vehicle, also sounded a conciliatory tone. The minister has no grounds to be concerned. There has been no change in control of the board. We are fully committed to developing this project. Which of the following process is applicable to this context?  

Closing Process 

Intiating Process   

Controlling process

Exceuting process

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UNIT 9

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Question:One can find out the variance and use the variance to analyze the various probabilistic estimates pertaining to the project in _______  method    

SRA CPM  

WBS

PERT 

 

Question: One can estimate the start time and the finish time for every event of the project in its WBS using the     

SRA 

WBS

CPM 

PERT

Question: This phase involves the study of inputs and outputs of the various project stages.  

Execution

Marketing 

Design

Analysis  

Question: In this phase the project manager and the teams members work on the project objectives as per the plan.    

Execution

Marketing 

Design  

Analysis

Question: SRA stands for    

Software requirement analysis

Support requirement analysis 

Specification requirement analysis 

Systems requirement analysis

Question: In this phase information is collected from the customer pertaining to the project and the requirements are analyzed.    

Execution

Marketing

Design 

Analysis 

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Question: In a) PERT method the variance is found is used to analyze the various probabilistic estimates pertaining to the project b) In CPM the start time and finish time of every event of the project in its WBS is found  

A is true, B is False

A is False, B is true 

Both a & b are falseBoth a & b are true 

Question: If tm=7days, to=1days, tp=7days what is the value of sd (standard eviation) ?    

0.5 day  

 0 day 

 2 day

1 day

Question: At a node 11 there are 4 successors. LCT wrt each of the 4 successors is 27,43,18,37 days. What is the LCT of the node 11?   

27 days  

37 days

18 days

43 days

Question: At a node 15 there are 4 predecessors. EST wrt each of the 4 predecessors is 35,32,30,31 days. What is the EST of the node 15?  

32 days

35 days   

31 days

30 days

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Question: Match the following: 

Match

Correct Answer

Design Phase

study inputs and outputs of various stages

Marketing Phase

prepare strategic project proposal

Execution Phase

work on project objectives as per plan

Question: In the analysis and evaluation phase, the following two are i) Project Evaluation : Evaluate expected profit, cost and risks involved. ii) Estimation : Estimate the project cost, effort required and functionality. Which of the following is correct?  c. 

 true and false respectively  

false and true respectively   

Both are true

Both are false

Question: In the analysis and evaluation phase, the following two are i) Feasibilty Study - To analyze whether the project is technically, economically and practically feasible to be undertaken. ii) Trade-off analysis: To understand and examine the various alternatives which could be considered Which of the following is correct?      

Statement 1, 2 true   

Statement 1 is true 2 is false   

Statement 1, 2, are false

Only statement 1 is false

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UNIT 10

Question: Assist the team members, stakeholders, managers with necessary information and summary of the information shared to the higher level managers is one of the aspects of ___    

PMIS 

DSS  

KBS

EIS

Question: An information system dealing with project management tasks is known as _____    

Decision Support System

Transaction processing system

Project Management Information System

Knowledge Management System

Question: Provide information to the major stakeholders i.e. the right information at the right time is one of the aspects of ____    

KBS 

DSS  

PMIS

EIS

Question: Help organizational learning by helping the members of the organization learn about project management is one of the aspects of ____    

KBS 

DSS 

PMIS

EIS

Question: Assists the managers in doing what if analyses about project staffing, proposed staffing changes and total allocation of resources is one of the aspect of ____    

KBS 

DSS 

PMIS

EIS

Question: ___ involves using various analysis techniques and procedure to identify major external factors or forces which could affect development process  

Continusous Business Process Improvement

Management Assurance Measures  

Information Risk Management

Force Field Analysis

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Question: The agenda for a review should be well structured in terms of ___ and ___    

content and list of participants

list of participants and time 

roles and responsibilities

time and content

Question: ___ and ___ are well established certification systems, several world organizations are now working on P-CMM and total quality assurance.  

SEI-CMM & ISO Certification

Information Risk Management and Strategic inflection point

Strategic Inflection Point and ISO certification

Management Assurance Measure and Strategic Inflection point

Question: DMAIS represents    

define, measure, analyse, integrate, system  

define, measure, analyse, improve, standardize 

define, monitor, analyse, improve, system

define, monitor, analyse, integrate, standardize

Question: The team should exhibit better control of their project ____ and then demonstrate better control about business ____  

Portfolio, profitability  

Prospects, growth

Portfolio , prospects

prospects, expandability

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UNIT 11

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Question: Increase in functional effectiveness of existing systems like ERP, Accounting Software and Documentation like Financial reports/ Statements/ ISO 9000 Documents etc. is one of the objectives of ___       

TPS    

SCM   

MRP

EIS

Question: Enhancement of participation level and empowerment level is one of the objectives of       

TPS    

KBS    

SCM

DFSS

Question: Effective integration of multiple systems like ERP, communication systems, documentation system and secure is an objective of __    

TPS    

SCM    

MRP

EIS

Question: Better utilization of resources men, material, equipment and money.       

TPS    

MRP    

SCM

EIS

Question: Supply Chain involves.       1. Movement of raw materials from suppliers to manufacturers.               2. Movement of work in process inside the manufacturing unit              3.  Movement of finished products from Manufacturing unit to DC’s.            4. DC’s to retailers.                      

Statement 1,2,3 & 4.    

Statement 1 & 2.    

Statement 3 & 4.

Statement 2 & 3.

Question: The following is not a Domain application of SCM       

ERP Systems    

Design Systems like Auot-CAD, Pro-E    

ISO 9000 Systems

Six Sigma Systems

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Question: The elements of SCM are location, production, _____ and ____     

Chain and transportation    

Inventory and  transportation   

Location and inventory

Inventory and chain

Question:Two broad categories of the decisions in SCM are ___ and __     

Strategic & operational   

Strategic & tactical  

Strategic & managerial

Tactical & operational

Question:Two great name in SCM are ____ and ____       

Ram Chandran and Terry P Harrison    

Ram Ganeshan and Terry P Harrison    

Ram Ganeshan and Terry P Alderman

Ram Chandran and Terry P Alderman

Question:The elements of SCM are inventory, transportation, _____ and ____        

Chain and links    

Chain and location    

Location and production

Chain and transportation

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Question: Match the following:       

Match

Correct Answer

Fiscal discipline & control

conservation of funds

Integrated network of info

Scientifically designed system of info n/w

Idling of assets

balancing of justified & unjustified assets

Question: Match the following:

Match

Correct Answer

Upstream

activities of a manufacturing company with its suppliers

Internal

process the inputs from the suppliers into outputs

Downstream

involved in delivering the products to the final customers

Question: The following statements are the views on supply chain

a) SCM is a static system of interconnected and interdependent individuals, groups, companies, organization, and relationships aimed at satisfying the customers

b) SCM optimizes information and product flows from the purchase of raw materials to the delivery of finished goods with a vision of achieving significant strategic objectives involving productivity, quality, innovative service and collaborations.

Which of the following is correct :        

both are true 

both are false        

a is true, b is false

a is false, b is true

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UNIT 12

Question: Who developed a technology called Lumbar Motion Monitor by studying the low back injuries, which is famous as, LMM?       

Dr. Bill Marris    

Dr. Chritopher Marris    

Dr. Sam Marris

Dr. David Marris

Question: CDS algorithm was given by          

Charles, Duke, Schnider   

Campbell, Dudek and Smith   

Chaudhary, Darshan, Srinivas

Christopher, Dale, Sam

Question:Johnson’s algorithm is used for sequencing of ___ jobs through__________ work centres     

2, 2 

n,2   

2, n

n,m

Question:The objective of material handling is to make the everyday businesses more ________ and  ________ effective.      

Efficient, Cost   

convenient, cost   

cheaper, cost

smoother, cost

Question: Ergonomics is taken from the Greek words, “Ergon” and “Nomos” which means        

Work, Laws   

Law, Work 

Rule, Work

Work, Nature

Question:The purpose of Johnson's algorithm is to

1. minimise idle time on machines

2.reduce the total time taken for completing all the jobs

3. increase throughput

4. reduce balance delay       

1 & 2 only   

2 & 3 only    

3 & 4 only

all the above

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Question: Which of the below mentioned factors pertaining to material properties effect the selection of equipment :

1 Size, weight and nestability

2. Carton counts, pallet counts

3. Value

4. Environment        

1 & 2 only   

1 & 3 only    

1,2 & 3 only

1,2,3 & 4

Question: The purpose of balancing of material is to see that

1. no shortages occur between work centres

2. minimum inventory gets created.         

1 only    

2 only    

Both 1 & 2

None

Question:The first step in Johson's algorithm is to        

Find the maximum among the time taken by machine 1 and 2 for all the jobs    

Find the minimum among the time taken by machine 2 for all the jobs    

Find the minimum among the time taken by machine 1 and 2 for all the jobs

Find the minimum among the time taken by machine 1 for all the jobs

Question:The factors taken into account during production for material flow are

1. Quantities produced

2. Rate of production at each centre

3. Number of operations 

4.Total production required        

1 & 2 only   

1 & 3 only    

1,2 & 3 only

1,2,3 & 4

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Question:Match the following:

Match

Correct Answer

1 SMD

One product all tasks time known

2 SMS

One prodcut, tasks time variable

3 MMD

Multiple product, task time known

4 MMS

Multiple product, tasks time variable

Question:Identify true and false statements.           

1. For sequencing of jobs, Johnson’s algorithm is a useful staring point and CDS algorithm is the advanced methodologies used for sequencing multiple jobs            2. Balancing the production is a very important aspect of achieving maximum throughput and reduce inventory            3. Sequencing decides the order in which jobs are loaded on different machines.            4. Dr. Bill Marris developed a technology called Lumbar Motion Monitor by studying the low back injuries, which is famous as, LMM             

Statement 1, 2 and 4 are true    

Statement 1, 2, 3, and 4 are true   

Statement 2, 3, and 4 are true

Only statement 1 is false

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UNIT 13

Question: Inventory management requires two questions to be answered: How many and when. JIT answers those two questions with:        

economic order quantities, reorder point   

exact quantity, first of each month   

exact quantities, when orders are received

economic run sizes, reorder point

Question: A basic requirement for operating with low inventories in JIT systems is:     

Major problems must be uncovered.    

Major problems must have been solved.   

Adequate space is available to store inventory

Inventory investment must be saved.

Question: Which is not a benefit of JIT?      

Work Cells   

Lower total setup costs   

Flexibility

Lower Inventories

Question: Which one of these is not usually associated with JIT?     

Manufacturing cells    

Preventive maintenance   

Large lot sizes

Multifunctional workers

Question: Which one of these is not generally associated with JIT?      

Low inventories    

Push system    

Preventive Maintenance

Problem solving

Question:In the JIT philosophy, the ideal lot size is:       

The economic order quantity    

The economic run size    

Capacity of a standard container

One unit

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Question: Which one of these is generally avoided in JIT systems?      

Short lead times   

Waiting lines    

Management by consensus

Reduced space requirements

Question: Which one is not a building block of JIT?      

manufacturing planning and control    

customized parts   

process design

product design

Question: Which one of the following is not a pre requisite for implementation of JIT?    

shorter setup times   

Control inventories    

Reduce product defects

training employees

Question: Which is not a benefit of small lot sizes?       

Problems are more apparent    

Increased production flexibility    

Reduced inventory

More frequent setups

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Question: Preventive maintenance is not usually scheduled:      

by operating time. 

by planned inspections.          

irregularly, as breakdowns occur

by calendar time.

Question:Breakdown programs include all of the following except:       

Inventories of spare parts.  

Periodic inspections         

Operators who can perform minor repairs.

Backup equipment.

Question: Cost of equipment breakdown can include:       

loss of output   

damage to other equipment        

cost of idle workers

all the above

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