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FRIENDLILYNPC
Business Plan
TABLE OF CONTENTSIntroduction......................................................3
1. Executive Summary..................................4
2. Company Overview...................................5
3. Market Analysis.........................................7
4. Operating Plan..........................................9
5. Marketing and Sales Plan.......................10
6. Financial Plan..........................................11
Appendix........................................................14
ii
FRIENDLILY NPCBusiness Plan
INTRODUCTION
We are Friendlily. A non-profit company established to promote companies that are eco-friendly in order to educate and motivate other companies to use more eco friendly production process.
Our company’s aim is to provide our partners with an increase in consumer demand by advertising their eco-friendly products, throughout social media & various other websites and applications on the web.
We founded this company on the reality of not just decreasing waste but removing pollution/waste from the source. If we can find a way to a encourage companies to move to a completely eco-friendly production process, whilst retaining or even increasing their profit margins, we can stop the waste issue once and for all.
TARGETED GROUPS
We are aiming for the companies that already are Eco-friendly to start up with By providing free advertisement, we are creating a Win-Win situation, for the
company by advertising it for no additional cost and also for us by raising awareness about the problem that the world is faced with.
We are offering something new and interesting working concept Companies will have interest in free PR In the future other smaller companies will develop desire to be on our Eco-friendly
list We will give you action, reasons why to buy the products from companies that are
Eco-friendly by providing education By using rational, emotional and moral standards we will be winning companies,
small family companies and big corporations
COMMUNICATION TOOLS
We will be communicating with our targeted group via e-mails, Social media and when possible personally too
In next year our goal is to win over 5% small companies and educate them about how they can reduce waste and become more eco-friendly company
Report Date 3
FRIENDLILY NPCBusiness Plan
1. EXECUTIVE SUMMARY
Company Overview: Mission & Vision statement
Market Analysis: Market industry / SWOT
Operating Plan: Technologies / Facilities / Payment / Order Fulfilment
Marketing & Sales Plan: Marketing & sales strategies
Financial Plan : Income statement / Balance sheet / Cash flow
Appendix: Other important documents
Report Date 4
FRIENDLILY NPCBusiness Plan
2. COMPANY OVERVIEW
We are friendlily. A non-profit company established to promote products that are eco-friendly, whilst supporting the companies producing these products.
Mission Statement:
Our mission is built on the foundation of transitioning the business production sector from a non-eco-friendly process to a more eco-friendly approach, influencing waste reduction by removing waste from the production cycle.
Our company provides an advertising campaign on a global scale, advertising a viable substitute to everyday products to the public, promoting their use over the use of non-eco-friendly products and increasing the overall customer base for our partners.
Our company’s aim is to provide our partners with an increase in consumer demand by advertising their eco-friendly products, throughout social media & various other websites and applications on the web. This will ensure that our partners become monopolies in their specific market segment, encouraging other competitive companies to follow along in producing only eco-friendly products.
Vision Statement:
Our vision is based on the reality of not just decreasing waste but removing pollution/waste from the source. We will find a way to a encourage companies to move to a completely eco-friendly production process, whilst still retaining or even increasing their profit margins, we can stop the waste issue once and for all.
Company History
FriendLily, is a South African based online company, founded by ECO NINJA. Founding members Include group of young experts from different areas: Neolin Pachai,
Matthys Van Rooyen, Mzwakhe Mokhatla, Herberts Snipe and Matea Jerkovic. This company was established to help combat the waste/pollution issue we are currently
facing in today’s society. Friendlily, is a non-profit company, which uses social media marketing techniques, to
advertise the eco-friendly products of its partnering companies, establishing a greater consumer base and market dominance for its partners, essentially forcing the other competing companies in that market segment into producing eco-friendly products.
Report Date 5
FRIENDLILY NPCBusiness Plan
Markets & Services
The target market includes eco-friendly businesses and or businesses willing to change their products to be more eco-friendly.
The services offered at Friendlily include advertising of the partnered businesses products & benefits of an increased consumer base creating a win-win situation for both sides.
Operational Structure
Current Team (Partnership Members)- Neolin Pachai – business analyst- Matthys Van Rooyen – strategic operator- Mzwakhe Mokhatla – web developer
Possible Future Employees- Database Administrator ($3000 pm)
We want to be a global trademark(new partners)- Matea Jerkovic – marketing specialist- Herberts Snipe – management specialist
Report Date 6
FRIENDLILY NPCBusiness Plan
Financial Goals
Start Up Capital Needed – $100 - $500 Projected Revenue & Costs (Discussed in detail further below) Revenue – +-$50000 pm Costs – +-50000 pm Monthly Budget – $32000 pm
In order to be able to keep the business going, FriendLily set up donation account where companies and other people can donate money in order to keep our mission alive.
We also reached to the EU funds to be able to start up this company and make this project work.
Report Date 7
FRIENDLILY NPCBusiness Plan
3. MARKET ANALYSIS
As a type of social media marketing company, we are exposed to a volatile marketing environment, which involves dynamic fluctuation of various factors in the industry.
Market Industry Because our company is operating in a digital industry, we will have to analyze the
overall health of social media platforms on which we will be operating on. Facebook declining: There is a clear indication that marketers are diversifying away
from Facebook. Facebook lost share as the most important platform for marketers. One in ten marketers indicated they would be decreasing their organic marketing on Facebook. Facebook ads are used by 72% of marketers and 59% plan on increasing their use of Facebook ads.
Instagram is booming: Seventy-three percent of marketers are using Instagram. It's the second most important social platform for marketing (behind Facebook) and surpassed LinkedIn for the first time. Instagram is the number-one platform marketers want to learn more about, surpassing Facebook for the first time.
YouTube interest is very high: A significant 71% of marketers plan on increasing their use of YouTube video and 75% want to learn more about marketing on the platform. YouTube is the number-one video channel.
Whilst Analyzing the current market industry, it is safe to say an increased exposure to a certain platform would definitely increase sales for our partners as you are prone to increased network traffic. You also develop a loyal fan base which improves over time.
Buyer Characteristics We have to demonstrate a sense of value to attract buyers to us. We demonstrate value
to customers by establishing a string social media presence. We can establish a strong social media presence by appealing to the customers:
Cultural & social background Communication Methods Consumer Psychology influencing buying and purchasing decisions etc. (price, distribution) Availability to customer needs
Report Date 8
FRIENDLILY NPCBusiness Plan
Consumers today explore a lot. If they have an interest in buying a certain product, they will explore it and if convinced they will buy it. In case they are satisfied with a product, they will suggest it to their families and friends. Our web site is here to provide our consumers with that additional information about the company and the products which will trigger their buying urge.
Setting up SMART goals
1. By the end of this year we want to gain at least 100000 followers on social media2. Increase the list of eco-friendly companies on our web page3. Start doing personal presentations in companies and educating them about the
reduction of waste.
Competitors We as Friendlily, will use trends & insights to see where our brand stands in relation to
the industry. Methods for social Analysis of competitors. Where our brand stands relative to competitors: We will be able to benchmark your
brand’s market share and compare it to our competitors.
Identify industry influencers: Ability to find influencers to work with on future social media and marketing campaigns.
Measure your competitor’s success: See if a certain social campaign gave your competitor a big boost in engagement and mentions.
Risks Enterprises are not willing to take part of this project, or there are too few in the same
region willing to do that. People are unconcerned about Environmental friendliness. (Risk we have to take) Raise of costs (Average yes, but eco friendly product costs go down) Enterprises make us believe they are eco friendly, when they actually are not. (Accurate
check up, audit and annual checkup)
Report Date 9
FRIENDLILY NPCBusiness Plan
SWOT
STRENGTHS penetration or market
reach active community
members who are willing to become brand ambassadors
resources in terms of time and manpower, your team is able to respond quickly and effectively
management or the C-level executives support the social media medium and give you the go ahead SWOT
WEAKNESSES trouble scaling or
maintaining a social media campaign
lack of tools or resources to track and monitor social media campaign results
not effective social media presence or campaign, meaning goals are not being met
tough to train or convince management team on social media principles
OPPORTUNITIES creating/joining online
presence on sites where the company currently doesn’t exist, i.e. Facebook
new target or niche markets that are untapped
promotions, discounts, offers that can be utilized through social media platforms
partnerships with a publisher or advertiser
penetration into a new geographical market
THREATS macro factors such as
economy, will this affect your user base or your campaign?
competitor is going after the same space or same audience with similar campaign
is the current campaign sustainable, can it continue?
what obstacles stand in the way of success and failure?
Report Date 10
FRIENDLILY NPCBusiness Plan
4. OPERATING PLAN
Our operating plan for FriendLily includes several topics such as:
Technology Technologies that our company will make use of in daily operations Database Server Web Server Social Media Online Banking
Facilities Facilities used for daily operations
Central location for coordination between members Head Quarters ( business expansion ) – Joburg Central
Payment Payment security methods implemented
Paypal
Order Fulfillment Service delivery model
Advertising and reposting our partners eco-friendly achievements/products Generating an increased customer base for our partner company Delivering our product & order fulfilled
KPI- Key performance indicators
- Folowers
5000> bad5000<good<3000030000<excelent
% of enterprises as our partners
100> bad100<good<300300<excelent
Report Date 11
FRIENDLILY NPCBusiness Plan
5. MARKETING AND SALES PLAN
Friendlily’s marketing scheme includes activities like posting text and image updates, videos, and other content that drives audience engagement, as well as paid social media advertising.
Marketing Activities
Establish communicational canals with targeted group. Making educational videos and raising awareness through different medias and our own web page.
Media Advertising (newspaper,television,radio) – upon business expansion
Digital Marketing ( Social Media )
Linked In
Snap chat
Sales Strategy
Improve ROI – by taking time to audit our social channels to keep the cost of labor & ads down, cutting down on our social spending.
Create a loyal fan base – our brand will do so by promoting user-generated content.
Using social media analytical tools to provide valuable data & metrics which can be used in our sales strategy.
Report Date 12
FRIENDLILY NPCBusiness Plan
6. FINANCIAL PLAN
Our financial plan includes three key financial statements: the income statement, the balance sheet and the cash flow statement.
The Income Statement, also called the profit and loss statement, summarizes our company's revenue and expenses.
The Balance Sheet shows our company's assets and liabilities. It's called a balance sheet because the assets must perfectly balance the liabilities.
The Cash Flow Statement shows the sums you expect to be coming into and going out of our business in a given time frame.
The tables below include our : projected revenue & costs Budget
Report Date 13
FRIENDLILY NPCBusiness Plan
START-UP COSTS
Only in theory
COST ITEMS MONTHS COST/ MONTH ONE-TIME COST TOTAL COST
Advertising/Marketing 3 $300 $2,000 $2,900
Employee Salaries* 4 $500 $2 $2,002
Employee Payroll Taxes and Benefits 4 $100 $1,500 $1,600
Rent/Lease Payments/Utilities 4 $750 $2,500 $5,500
Postage/Shipping 1 $25 $25 $50
Communication/Telephone 4 $70 $280 $560
ESTIMATED START-UP BUDGET $12612
Report Date 14
FRIENDLILY NPCBusiness Plan
START-UP COSTSOnly in theoryREVENUE JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC YTD
Estimated Sales $5,000 $13,000 $16,000 $7,000 $14,500 $16,400 $22,50
0 $23,125 $24,549 $22,000 $25,000 $27,349 $216,423
Less Sales Returns & Discounts $0 ($350) $0 ($206) ($234) $0 $0 ($280) ($1,200) ($1,600
) $0 ($2,400) ($6,270)
Service Revenue $0 $0 $0 $0 $0 $250 $350 $100 $0 $0 $1,245 $1,360 $3,305Other Revenue $0 $0 $0 $0 $0 $0 $0 $1,500 $0 $0 $0 $0 $1,500
Net Sales $5,000 $12,650 $16,000 $6,794 $14,266 $16,650 $22,85
0 $24,445 $23,349 $20,400 $26,245 $26,309 $214,958
Cost of Goods Sold* $2,000 $5,200 $6,400 $2,800 $5,800 $6,560 $9,000 $9,250 $9,820 $8,800 $10,000 $10,940 $86,569
Gross Profit $3,000 $7,450 $9,600 $3,994 $8,466 $10,090 $13,850 $15,195 $13,529 $11,600 $16,245 $15,369 $128,38
9EXPENSES JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC YTDSalaries & Wages $2,500 $2,500 $3,500 $5,000 $5,000 $5,000 $8,000 $9,000 $9,000 $9,000 $9,000 $9,000 $76,500Marketing/Advertising $400 $450 $450 $450 $900 $900 $900 $900 $900 $900 $1,200 $1,200 $9,550Sales Commissions $250 $650 $800 $350 $725 $820 $1,125 $1,156 $1,227 $1,100 $1,250 $1,367 $10,821Rent $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $15,000Utilities $250 $150 $200 $200 $200 $250 $250 $250 $200 $200 $250 $250 $2,650Website Expenses $175 $175 $175 $175 $175 $175 $175 $175 $175 $175 $225 $225 $2,200Internet/Phone $110 $110 $110 $110 $110 $110 $110 $110 $110 $110 $110 $110 $1,320Insurance $165 $165 $165 $165 $165 $165 $165 $165 $165 $165 $165 $165 $1,980Travel $100 $0 $0 $250 $0 $0 $0 $0 $675 $800 $0 $0 $1,825Legal/Accounting $1,200 $0 $0 $450 $0 $500 $0 $0 $0 $0 $0 $250 $2,400Office Supplies $125 $125 $125 $125 $125 $125 $125 $125 $125 $125 $125 $125 $1,500Interest Expense $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Expenses $6,525 $5,575 $6,775 $8,525 $8,650 $9,295 $12,100 $13,131 $13,827 $13,825 $13,575 $13,942 $125,74
6
Income Before Taxes ($3,525) $1,875 $2,825 ($4,531) ($184) $795 $1,750 $2,064 ($298) ($2,225) $2,670 $1,427 $2,643
Income Tax Expense ($529) $281 $424 ($680) ($28) $119 $263 $310 ($45) ($334) $401 $214 $396
NET INCOME ($2,996) $1,594 $2,401 ($3,851) ($156) $676 $1,488 $1,754 ($253) ($1,891) $2,270 $1,213 $2,246
Report Date 15
FRIENDLILY NPCBusiness Plan
APPENDIX
START-UP COSTS
Only in theory
COST ITEMS MONTHS COST/ MONTH ONE-TIME COST TOTAL COST
Advertising/Marketing 3 $100 $1000 $1100
Employee Salaries 4 $5000 $50000 $55000
Employee Payroll Taxes and Benefits 1 $1000 $1080 $2080
Rent/Lease Payments/Utilities 1 $2000 $20000 $22000
Postage/Shipping 5 $100 $500 $600
Communication/Telephone 7 $100 $500 $600
Computer Equipment 8 $800 $1800 $2600
Computer Software 4 $550 $800 $1350
Insurance 4 $770 $1100 $1780
Interest Expense 2 $50 $500 $550
Bank Service Charges 1 $110 $300 $410
Supplies 7 $300 $500 $800
Travel & Entertainment 6 $600 $900 $1500
Equipment 9 $900 $1500 $1400
Furniture & Fixtures 2 $400 $500 $900
Leasehold Improvements 4 $100 $400 $500
Security Deposit(s) 5 $100 $300 $400
Business Licenses/Permits/Fees 8 $800 $1100 $1900
Professional Services - Legal, Accounting 1 $1200 $2000 $3200
Consultant(s) 11 $100 $500 $600
Inventory 2 $400 $900 $1300
Cash-On-Hand (Working Capital) 3 $200 $250 $450
Miscellaneous 6 $100 $200 $300
ESTIMATED START-UP BUDGET $101320
Report Date 16