Barber, D., CRM, & Jones, V. A., CRM, FAI. (2011).

Emergency Management for Records & Information Programs (2nd ed.).

Overland Park, KS: ARMA International.

ISBN: 978-1-936654-01-7

Bennick, A., Ed.D., CRM, & Sitton, J. V., CRM. (2014).

Managing Active Business Records (2nd ed.).

Overland Park, KS: ARMA International.

ISBN: 978-1-931786-77-5 Catalog: A4913

Best Practices for Managing Electronic Messages. (2013).

Overland Park, KS: ARMA International TR 24-2013.

ISBN: 978-1-936654-21-5

Controlled Language in Records & Information Management. (n.d.).

Overland Park, KS: ARMA International.

ISBN: 978-1-931786-49-2

Dearstyne, B. W., Ph.D. (2009).

Managing Records & Information Programs - Principles, Techniques & Tools.

Overland Park, KS: ARMA International.

ISBN: 978-1-931786-56-0 and 1-931786-56-9

Densmore, R. R., CIPP/US, CIPP/IT. (2013).

Privacy Program Management: Tools for Managing Privacy Within Your Organization.

Portsmouth, NH: International Association of Privacy Professionals.

ISBN: 978-0-9885525-1-7

Empel, S., Ph.D., IGP, CRM. (2014).

Retention Program Development Certificate.

ARMA LIVE Road Show.

Establishing Alphabetic, Numeric & Subject Filing Systems. (n.d.).

Overland Park, KS: ARMA International.

ISBN: 1-931786-24-0

Franks, P. C. (2013).

Records & Information Management.

American Library Association.

ISBN: 978-1-55570-910-5

Hodgson, C. A. (2009).

Website Records Management.

Overland Park, KS: ARMA International.

ISBN: 978-1-931786-79-9

Kahn, R. A., & Blair, B. T. (2009).

Information Nation: Seven Keys to Information Management Compliance.

Indianapolis, IN: Wiley Publishing.

ISBN:978-0-470-45311-7

Kerzner, H., Ph.D. (2014).

Project Management Best Practices Achieving Global Excellence (3rd ed.).

Hoboken, NJ: John Wiley & Sons.

ISBN: 978-1-118-65701-0

Kurtz, M. J. (2010).

Managing Archival & Manuscript Repositories (3rd ed.).

Chicago, IL: The Society of American Archivists.

ISBN: 1-931666-09-1

Montana, J., JD. (2010).

How to Develop a Retention Schedule.

Overland Park, KS: ARMA International.

ISBN: 978-1-931786-76-8

3 copies

O'Toole, J. M., & Cox, R. J. (2006).

Understanding Archives & Manuscripts (II).

Chicago, IL: The Society of American Archivists.

ISBN: 1-931666-20-2

Records Center Operations (3rd ed.). (2011).

Overland Park, KS: ARMA International TR 01-2011.

ISBN: 978-1-936654-12-3

Richardson, B., CRM. (2012).

Records Management for Dummies (1st ed.).

Hoboken, NJ: John Wiley & Sons.

ISBN: 978-1-118-38808-2

Robbins, S. P., De Cenzo, D. A., & Coulter, M. A. (2014).

Fundamentals of Management Essential Concepts & Applications

(9th ed.). Pearson.

ISBN: 978-0-13-349991-9 AND 978-0-13-349991-X

Roe, K. D. (2005).

Arranging & Describing Archives & Manuscripts (II).

Chicago, IL: The Society of American Archivists.

ISBN: 1-931666-13-X

2 copies

Saffady, W., Ph.D. (2000).

Micrographics: Technology for the 21st Century.

Overland Park, KS: ARMA International.

ISBN: 978-0933887930

Saffady, W., Ph.D. (2007).

Digital Document Management.

Overland Park, KS: ARMA International.

ISBN: 1-931786-35-6; 1-931786-35-5

Saffady, W., Ph.D. (2009).

Managing Electronic Records (4th ed.).

Lenexa, KS: ARMA International.

ISBN: 978-1-55570-686-9

2 copies

Saffady, W., Ph.D. (2011).

Records & Information Management Fundamentals of Professional Practice (2nd ed.).

Overland Park, KS: ARMA International.

ISBN: 978-1-936654-00-0

Saffady, W., Ph.D. (2013).

E-Mail Retention & Archiving: Issues & Guidance for Compliance & Discovery.

Overland Park, KS: ARMA International.

ISBN: 978-1-936654-26-0 (print)

Saffady, W., Ph.D. (2016).

Records & Information Management Fundamentals of Professional Practice (3rd ed.).

Overland Park, KS: ARMA International.

ISBN: 978-1936654710

Standage, T. (2013).

Writing on the Wall: Social Media The First 2,000 Years.

New York, NY: Bloomsbury.

ISBN: 978-1-62040-283-2

Stephens, D. O., CRM. (2010).

Making the Transition From Paper to Electronic.

Overland Park, KS: ARMA International.

ISBN-13: 978-1-931786-29-4

3 copies

Swire, P. P., CIPP/US, Ahmad, K., CIPP/US,

& McQuay, T., CIPP/US, CIPP/C, CIPP/E, CIPP/G. (2012).

Foundations of Information Privacy & Data Protection:

A Survey of Global Concepts, Laws & Practices.

Portsmouth, NH: International Association of Privacy Professionals.

ISBN: 978-0-9795901-7-7

Taylor, A. G., & Jourdrey, D. N. (2009).

The Organization of Information (3rd ed.).

Westport, CT: Libraries Unlimited.

ISBN: 978-1-59158-586-2

Tolson, B., & Spurzem, B. (2008).

Email Archiving for Dummies. Hoboken, NJ: Wiley Publishing.

ISBN: 978-0-470-24993-2

Understanding Electronic Records Storage Technologies. (2014).

Overland Park, KS: ARMA International TR 26-2014.

ISBN: 978-1-936654-56-7