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Web Site Development for the Web Site Development for the Physician Practice Physician Practice Gary Stelluti, Principal Gary Stelluti, Principal Health Care Marketing Strategies, LLC Health Care Marketing Strategies, LLC

Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

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Page 1: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Web Site Development for the Web Site Development for the Physician PracticePhysician Practice

Gary Stelluti, Principal Gary Stelluti, Principal

Health Care Marketing Strategies, LLCHealth Care Marketing Strategies, LLC

Page 2: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Before You StartBefore You Start

•Web site is an extension of your practiceWeb site is an extension of your practice

•Must exist as part of other marketing effortsMust exist as part of other marketing efforts

Page 3: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Key FeaturesKey Features

•Clean designClean design•Easy navigationEasy navigation•Consistent look between pagesConsistent look between pages

Page 4: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Key FeaturesKey Features

•Easy nameEasy name•Loads quicklyLoads quickly•Built to interface with common browsersBuilt to interface with common browsers•Information in logical flowInformation in logical flow

Page 5: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Key FeaturesKey Features

•Patient health informationPatient health information•Patient formsPatient forms

Page 6: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

InteractionInteraction

•Easy contact informationEasy contact information•Avoid multiple clicksAvoid multiple clicks•Easy registration pageEasy registration page•Standard email reply, if necessaryStandard email reply, if necessary

Page 7: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Search EnginesSearch Engines

•Crawl through internet (spiders)Crawl through internet (spiders)•Create index from millions of pages (constantly Create index from millions of pages (constantly updating)updating)

Page 8: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Search EnginesSearch Engines

•SE software analyzes indexed pages to match SE software analyzes indexed pages to match search resultssearch results•Ranks by relevanceRanks by relevance

Page 9: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Relevance FactorsRelevance Factors

•KeywordsKeywords•Keyword densityKeyword density•LinksLinks

Page 10: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

How To List Web SiteHow To List Web Site

•Most web developers add to servicesMost web developers add to services•Go directly to search enginesGo directly to search engines•Utilize local and specialized directoriesUtilize local and specialized directories

Page 11: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Meta TagsMeta Tags

•Contributes to SEOContributes to SEO•Information at top or headerInformation at top or header•Unseen to userUnseen to user

Page 12: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Meta TagsMeta Tags

Types:Types:•TitleTitle•DescriptionDescription•KeywordsKeywords

Page 13: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Meta TagsMeta Tags

Why?Why?•Spiders that support the tag will be influencedSpiders that support the tag will be influenced•Meta tag description must match contentMeta tag description must match content

Page 14: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Effective SEOEffective SEO

•Original contentOriginal content•Effective keywords (meta tags) Effective keywords (meta tags) •Check listings oftenCheck listings often•Good linksGood links

Page 15: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Pay Per Click AdvertisingPay Per Click Advertising

Why?Why?•Sponsored linksSponsored links•Preferred placementPreferred placement•MessageMessage•ManageableManageable•Search patterns (other marketing)Search patterns (other marketing)

Page 16: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

How to Use Web VisitsHow to Use Web Visits

•Unique visitorsUnique visitors•Popular pagesPopular pages•KeywordsKeywords•Referral sourcesReferral sources•Pages viewedPages viewed

Page 17: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

eNewseNews

•TimelyTimely•InexpensiveInexpensive•TargetedTargeted

Page 18: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

eNewseNews

•As part of siteAs part of site•Third party providerThird party provider•Have patients sign up at registration (send link)Have patients sign up at registration (send link)

Page 19: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

eNewseNews

•AnnouncementsAnnouncements•CouponsCoupons•Cross sellingCross selling

Page 20: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

eNewseNews

•Manage listsManage lists•Establish and publish privacy policyEstablish and publish privacy policy•Respect privacyRespect privacy

Page 21: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

What Not To DoWhat Not To Do

•Poor designPoor design•Too large and slowToo large and slow•Doesn’t fit on screenDoesn’t fit on screen•Too much going onToo much going on•Not truthful Not truthful

Page 22: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

How Web Fits With How Web Fits With Overall MixOverall Mix

•Must be part of overall planMust be part of overall plan•Consistent with print and other materialsConsistent with print and other materials•Web driversWeb drivers•Consumer behaviorConsumer behavior

Page 23: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

DiscussionDiscussion

Page 24: Web Site Development for the Physician Practice Gary Stelluti, Principal Health Care Marketing Strategies, LLC

Contact InformationContact Information

Gary StellutiGary Stelluti

614-775-9659614-775-9659

[email protected]@hcmarketing.com