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Resource Recruitment by Using Matchmaking Decision Support Dickson K. W. CHIU Senior Member, IEEE Dickson Computer Systems Hong Kong [email protected], [email protected] Ho-fung LEUNG Senior Member, IEEE Dept. of Computer Science & Engineering Chinese University of Hong Kong [email protected] Gilbert H.L. LUK Dept. of Computer Science & Engineering Hong Kong University of Science & Technology [email protected]

Web-service Based Human Resource Recruitment by Using Matchmaking Decision Support Dickson K. W. CHIU Senior Member, IEEE Dickson Computer Systems Hong

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Web-service Based Human Resource Recruitment by UsingMatchmaking Decision Support

Dickson K. W. CHIUSenior Member, IEEE

Dickson Computer SystemsHong Kong

[email protected], [email protected]

Ho-fung LEUNGSenior Member, IEEE

Dept. of Computer Science & Engineering

Chinese University of Hong Kong

[email protected]

Gilbert H.L. LUKDept. of Computer Science & Engineering

Hong Kong University of Science & Technology

[email protected]

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Introduction Effective decision making often requires disparate

information from heterogeneous sources Current ineffective platform support for information

integration Case Study: Human resource recruitment

Increasing cost (esp. for professionals) => important decision to management

Different job natures => Multi-domain knowledge Different sources of applicants – intranet, websites,

agencies Different information format – application form, letter, CV

(paper and electronic) Tedious and time-consuming process Studies how the application of Web service technologies

helps

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Typical Hiring Process

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e-HR System Overview

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Dataflow of e-HR

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e-HR System Architecture

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UML Concept Model for e-HR

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Web Service Operations

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Profile Request and Response

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XML DTD for Profile

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Example Weight XML

N

j jj=1

Score = W * V

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Ranking

Profile Components Offer A Offer B Expected

Years of experiences 3 5 4

Salary 10000 13000 12000

Availability 1 0.5 1

Profile Components

Offer A Offer B Weight

Years of experiences

(3 – 4)/4 = -0.25 (5 - 4)/4 = 0.25 8

Salary (12000 – 10000)/12000 = 0.166

(12000-13000)/12=-0.083

5

Availability (1 -1) /1 = 0 (1 – 0.5) / 1 = 0.5 3

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Ranking - Result

Profile Components

A B Weighting

Years of experiences

-0.25*8 = -2

0.25*8=2

8

Salary 0.166*5= 0.833

-0.083*5= -0.415

5

Availability 0*3=0 0.5*3= 1.5 3

Total Score -1.166 3.085

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Summary Web services and agents integrates disparate

information to facilitate decision support Attempts to address real-life problems: complexity

of contracts and decision Value added service from end-users’ perspective Web Service Architecture (WSA)

provides an efficient channel to communicate among parties in the business processes

extend the value of current legacy systems less paper exchange more automated and accelerated processes

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Future Work

Further enhancement and automotion of the mortgage application workflow

Reach a state of paperless and all-in-one stop for recuitment

Enhance the current built-in raking function: pattern recognition and data mining techniques

Abstracting the experience gathered from our case study to a higher level methodology and meta-model

Application of ontologies

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Question and Answer

Thank you!