Web 2.0 Strategic Staffing_Frank Pacheco

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    .Web 2.0 & Strategic Staffing

    By Frank [email protected] 201-281-1831

    mailto:[email protected]:[email protected]
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    .

    2

    The Right Model

    Great at branding bycasting a broad net

    (adv./marketing), butfishing to catch talent

    Corporate Staffing

    Vendors

    Great at finding /building

    relationships with toptalent, but no insight on

    clients long term vision or

    candidates career path

    Web 2.0 Strategic Staffing

    The best of

    both worlds

    Leverages Web 2.0

    to hire the best

    talent with minimum

    cost in record time.

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    .

    Vision

    Building Strategic Staffings

    Back-end

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    .

    Disconnected

    Talent Model

    HolisticTalentModel

    From

    Good

    Strategic

    Staffing

    To

    Great

    Back End: Internal Strategies

    Talent Planning +Talent Acquisition +

    Talent Management (P.A.M.) =Strategic Staffing

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    Front End: External Strategies

    From Good

    Proactive

    Recruitment

    To Great

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    .

    1. Increases candidate and client

    satisfaction

    2. Strengthens brand loyalty3. Supports Marketing initiatives

    4. Aligns talent P.A.M.

    5. Increases quality of hire6. Reduces cost across all functions

    7. Increases recruiting efficiency

    Web 2.0 Enables Strategic Staffing

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    .

    JobDistributor

    SourcePoint

    Jobs2Web

    Selection

    Micro Pages

    Ning

    Service Oriented Architecture

    Web 2.0 Attraction Model

    LINK:

    http://www.youtube.com/watch?v=sbd_1G8Kqjshttp://www.youtube.com/watch?v=sbd_1G8Kqjs
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    .

    Planning:Resources

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    Web 2.0 Resource Landscape

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    Delegate: Resourcing Best Practices

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    .

    Planning:Rec ru i t m ent St rat egy

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    Proactive Recruiting: Concept

    The Proactive Recruiting approach isbased on the premise that if you start

    recruiting before you have a need, you willhave the time to identify the very best

    individuals by name and then buildrelationships with them so that, over time,

    you can better assess their fit and "sell"them on your company and the

    opportunities you can offer them..

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    Proactive Recruiting: Charting

    QA/QC

    Pre-clinical

    Pre-clinicalSafety

    DMPK

    AnalyticalDevelopmen

    t

    ClinicalDevelopment

    ClinicalResearch

    ClinicalOperations

    MedicalWriting

    Statisticsand Data

    ManagementRegulatory

    Head of DrugDevelopment

    An organizational chart for every group is required to develop pipeline inventory for:

    1.Every role that is under

    performing (Bottom 10%)

    2.Roles where turn over isanticipated

    3.Evergreen-Stream: Areaswith ongoing openings

    4.Evergreen-Vital: Areas

    with critical roles

    5.Evergreen-Complex:Areas with difficult to fillpositions

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    Behavioral Skills Design

    1. Action Oriented

    2. Time Management

    3. Peer Relationships

    4. Customer Focus

    5. Learning on the fly

    1. Planning2. Process Management3. Managerial courage4. Measuring Work5. Managing Diversity

    6. Delegation

    1. Building effective teams2. Presentation skills3. Conflict Management4. Business Acumen5. Managing Vision &

    Purpose

    Entry

    Managers

    1. Priority setting2. Organization Skills3. Decision Quality4. Negotiating5. Composure

    Individual

    Contributor

    Leaders

    Behavioral Skills must be pre-determined and mapped to evergreen search

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    .Proactive Recruiting: Designing Talent Communities

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    .

    Developing:At t rac t ion St rat eg ies

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    Understanding The Audience

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    Sourcing Channel Value Index Model

    Connecting With The Audience

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    Outdated Strategies

    Failing Marketing Drivers

    TalentCommunities

    Marketing To The Audience

    I t rus t :

    Key Marketing Driver

    Technology

    Social Change

    I trust:

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    .

    Developing:Talent Com m unit ies

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    .

    Tamagotchi is a tiny petfrom cyberspace who

    needs your love tosurvive and grow. So

    does your TalentCommunity..

    Talent Communities

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    TaCo: Cost-Per=Hire

    Referrals

    2009 2010 2011

    100%

    80%

    60%

    40%

    20%

    0%

    Adv./Marketing

    Agencies

    Career Site

    Talent Communities

    Minimum

    Cost

    Expensive

    -

    Budget ROI ProjectionsOur 2009Cost-Per-Hire =

    $1,909

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    Timely

    TaCo: Quality-Of-Hire

    During clinical trials,

    avoiding delays causedby the lack of qualifiedpersonnel can save the

    company millions ofdollars in revenue

    Build and NURTURE targeted talent communitiessix months in advance of every clinical stage

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    .

    Execution

    Building Strategic Staffings

    Front-end

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    .

    2008 survey (100 Companies)

    OurStrategy

    1st CRM

    4th Sites

    2nd SocialNetworking

    3rd SEM

    5th Videos

    Recruiting Roundtable Recommendations

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    .

    CandidateRelationship

    Management(CRM)

    4

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    .

    #1 Rated Web 2.0 Tool : CRM Systems were the only Web 2.0Technology featured in this research study that were rated effectively across

    all three core recruiting activities. Recruiting Roundtable

    2008 Survey

    Candidate Relationship Management (CRM)

    Branding Sourcing Converting

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    .CRM: Identifying Talent

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    .

    Resume Search

    CRM: Search Tools

    SearchProfiles byOrganization

    Profile Search

    SearchProfiles by

    Company

    More Search

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    .Managing Applications

    Job Requisition Module or Membership Module

    RequisitionPostingScreening QuestionsCandidate Pool

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    .

    Position available/

    Candidate fit culturally

    or professional but not

    both

    Position available/

    Candidate fit culturally

    and professionally

    Position not availableor Candidate does not

    fit culturally orprofessionally

    Candidate Fit

    Position Available

    NurturePrivate

    Community

    Re-RecruitTalent

    Community

    CRM: Prioritize Traffic

    Position not available/Candidate fit culturally

    and professionally

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    .Fully Automated Search Agents

    Search AgentAgent FolderAutomated LetterScreening QuestionsCandidate Pool

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    .

    E-Talent Scout

    Key: Processing The Traffic

    Agents

    Recruiter

    Candidates

    (35)

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    .

    AutomatedInvitationto join our

    TalentCommunities

    AutomatedInvitationto join our

    PrivateCommunities

    AutomatedMembershipValidation:

    1. Job title2. Degree3. Years of

    experience4. Specific Skills

    Talent Community

    (Weekly job

    announcements)

    VisitsLanding

    Page

    QualifiedMembers

    Un-qualifiedMembers

    Automated reply

    directs them to joinour TalentCommunities

    Automated replydirects them to join our

    Private Communities

    CRM: Qualifying Community Members

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    .

    Social

    Networks

    5

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    .

    Blog & Forum

    Wikis

    Videos

    Polls/surveys

    Chat room

    Audio/podcast

    Eventannouncements

    Early Job

    announcements

    And more..

    Private Communities

    Private Communities should be segmented by business unit, allowingus to network and build trusting relationships with top prospects

    http://ajlsales.ning.com/
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    .

    1. Build Micro-Pages on these Networks2. Create/Nurture professional groups3. Subscribe/publish RSS feeds and widgets4. Datamine and recruit network members

    Your Private

    Social Networks

    Recruitment Focus:Branding

    Social Network Recommendations

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    .Your Linkedin Corporate Page

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    .Everyone Is A Viral Recruiter

    Social Sharing

    On All Micro Pages

    Employees

    Recruiters

    Hiring Mgrs

    Your Arsenal

    http://www.youtube.com/watch?v=obCHKPYHuhA
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    .Viral Recruiting

    Create your group

    Infuse Discussions

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    .

    Free Job Postings

    Viral Job Posting

    www.linkedin.com

    http://www.linkedin.com/jobs?viewJob=&jobId=735410&fromSearch=0&sik=1250795532332http://www.linkedin.com/jobs?viewJob=&jobId=735410&fromSearch=0&sik=1250795532332
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    .

    Search

    Engine

    Marketing

    6

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    .SEM: R.O.I. Consideration

    Job seekers search habits are shifting

    Recruitment Search Engine

    Marketing (SEM) campaigns can

    help employers reach a wider

    audience on the internet.

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    .How SEM Ads Work

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    .SEM Traffic Flow

    Candidates find

    your job in Google

    Bing, Yahoo.

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    .SEM: Marketing Mix

    7

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    .

    Career

    Sites

    Career site as a movie production

    7

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    .Web 1.0 Career Site is FragmentedWeb 2.0 Career Site is Cohesive

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    .Microsites Dynamics

    Staffing, Marketingand IT groupsshould partnerto create the mostpowerful careersites.

    C Si E l i

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    .Career Site Evolution:

    Microsites By Business Unit

    Segregate them by Business Unit

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    .Video

    Market Share

    http://www.maddash.net/videos/maddash/testimonial/mill/
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    .Web 2.0 Types

    IntranetInternal collaborations within your

    company

    InternetExternal collaborations with the

    world

    http://vids.myspace.com/index.cfm?fuseaction=vids.individual&videoid=28360061http://www.slideshare.net/bengardner135/meet-jessica