Web 2.0 PresentationBUS 111

Michael Elliott

Logos

Skype

Software application used to make voice calls over the internet

Features Call other users for free Instant messaging File transfers Video Conferencing

What is it?

Founded in 2003 by a Swedish entrepreneur Niklas Zennstrom and a Danish entrepreneur Janus Friis

The software was developed by the same people who were behind the peer-to-peer file sharing software, Kazaa

August 2003 was when Skype was first released

Headquartered in Luxembourg Partly owned by eBay

History

Voice Chat Calls between pairs of users Conference calling – Version 5 (released in May 2010)

allows for free video conferencing with up to 5 people

Instant Messaging Group chats User profiles Online status indicators

Audio Conferences Up to 25 people at a time

Cannot call emergency numbers from Skype

Features

Computer Windows Mac Linux

Mobile Android iPhone / iTouch Nokia Others – such as PSP’s

TV Panasonic

VieraCast Samsung

LED C7000 and C8000 series

Applications

Video and audio conferencing

Businesses can manage accounts Add credits to users for calls Keep up to date with projects being conducted Example is a company constructing a new plant in a

different part of the world. The parent company can keep in touch with the project manager and engineers.

Example is a hotel offering users on their computers to call in and make reservations directly to the front desk.

Business

Free Skype-to-Skype calls Video calls Instant messaging Screen sharing

Pay per minute – 2.3cents Call phones and mobiles

Pay per month – Landlines only Unlimited US & Canada - $2.99 Unlimited North America - $7.99 Unlimited World - $13.99

Costs

Argentina landlines Belgium landlines China landlines mobiles Denmark landlines France landlines Guam landlines mobiles Ireland landlines Japan landlines Malaysia landlines New Zealand landlines Portugal landlines Singapore landlines mobiles Sweden landlines Thailand landlines mobiles Australia landlines Canada landlines mobiles Croatia landlines Estonia landlines Germany landlines Hong Kong S.A.R., China

landlines mobiles Israel landlines Korea, South landlines

Countries

Mexico landlines in Guadalajara, Mexico City, Monterrey only

Norway landlines Puerto Rico landlines mobiles Slovakia landlines Switzerland landlines United Kingdom landlines Austria landlines Chile landlines Czech Republic landlines Finland landlines Greece landlines Hungary landlines Italy landlines Luxembourg landlines Netherlands landlines Poland landlines Russia landlines in Moscow, St

Petersburg only

Spain landlines Taiwan landlines United States landlines mobiles

The volume of international traffic routed via Skype is significant.

It has become the largest international voice carrier.

So far this year, Skype has made up 13% of the international call market. More than any other voice carrier.

Usage

www.skype.com

Website