We Make it Happen!

How?We utilize Remote

Technologies to quickly fix your equipment!

We are all about service and fulfillment!

We have a massive tech footprint- when you need onsite help!

WHO IS COOK SECURITY GROUP?

THE KEY DIFFERENTIATORS

30 Day OutNo Penalty Agreement

SOC 2 Type IISuperior Technology

National Coverage

Experts in eachBusiness line

Access to theCook Command Center

Bundle Services & SaveCustom Invoicing

NO Proprietary Systems Fastest response time

Command Center PremierServices & Certified Technicians

Command Center Premier Services with VAR (Valued Added Reseller) & Certified Cook Subcontractors Coverage Area

300+ FI’s & 15,000+ Branches

JUST ASK OUR REFERENCES

COOK COMMAND CENTER

Why Cook

CommandCenter?

Access service history, preventative maintenance, & survey information.

View Real Time Status and Electronic Journals with RemoteView ATM.

INFORMATION… Request service for fastest

response times. User friendly Case

Management makes it easy interact with law enforcement.

INTERACT…INTERFACE… View and manage all your

equipment from one secure centralized interface.

Anytime, Anywhere, Any Device

COOK COMMAND CENTER DASHBOARD

Service & PM

ATM

Video

Transaction Integration

Case Management

Seamlessly combining multiple systems and data together

CHANNEL CENTRIC MIDDLEWARE PLATFORM

Interested in customizing your own version of Command Center?

REMOTEVIEW MANAGED SERVICES

Access Control

SurveillanceATM/ITM

Alarm

• Resolve 67% of issues remotely in 60 minutes or less

• Security, Application Control

• Electronic Journals

• Compliance

• Backup

• View all panels & zones

• Manage call downs, pin codes

• Proactive monitoring of your video systems

• Remote service & resolution

• Windows & Application patches

• Credential Management

• Add/Delete Users Immediately

REMOTEVIEW CASE MANAGEMENT

COOK COMMAND CENTER’S CASE

MANAGEMENT MODULE:

Cook’s Case Management allows you to upload your surveillance video (fraud, robbery, skimming, jackpotting) to a centralized web interface and share internally or externally with law enforcement with one click.

REMOTEVIEW ALARM & ACCESS CONTROL

• Manage Alarm & Access Control• Add & delete users as needed• Update emergency notification lists• Request activation and de-activation of

badges/fobs• Request alarm codes, pin numbers,

reports• View your live alarm activity anytime from

a secure web portal on any device• Online access or let us manage it for you

NETWORK OPERATION CENTER

HOURS OF OPERATION5AM - 10PM M-F7AM – 10PM S-S

SLA30 MINUTE RESPOND60 MINUTE RESOLVE

VIDEO SURVEILLANCE as a SERVICE(VSaaS)

REMOTEVIEW SURVEILLANCE VIDEO SURVEILLANCE AS A SERVICE (VSaaS)

• Daily patch updates to protect against cyber threats

• Move from CapEx to OpEx• All Inclusive Parts & Labor• Find the perfect surveillance

software for your needs• Non-proprietary, high quality

hardware• Remote monitoring, fixes for

maximum uptime

Managed | Monitored | Maintained

REMOTEVIEW SURVEILLANCE

TRADITIONAL BASIC Also Available: All-inclusive hardware coverage includes all parts and labor, plus one annual Preventative Maintenance (PM).

VIDEO SURVEILLANCE AS A SERVICE (VSAAS)

SUSPICIOUS ACTIVITY NOTIFICATION

SUSPICIOUS ACTIVITY NOTIFICATION (SAN)

• SAN Smart Camera Catch criminals in the act by cross referencing

camera analytics and electronic journal activity.

• SAN Dispenser Shutdown Customize thresholds to disable dispenser when

threats are detected & defend against jackpotting.

• SAN Bluetooth & Wireless Detection Detects foreign Bluetooth signal and notifies based

on thresholds. Coming Soon

Detect skimming, jackpotting and other threats at your ATM in real-time!

*SAN Patent Pending

FRAUD DECTECTION ENGINE (FDE)

• Collect By using the Electronic Journal from the RemoteView platform, all the EJ information is uploaded to

the Cook Command Center within seconds of a transaction happening at the ATM.

• Detect We then apply monitoring sets- that are customizable to the transaction database. This fraud detection

engine then runs against each ATMs transaction database to look for fraudulent activity.

• Remediate We then apply monitoring sets- that are customizable to the transaction database. This fraud detection

engine then runs against each ATMs transaction database to look for fraudulent activity.

Fraud is a huge issue with ATMs and Financial Institutions in general. Some institutions choose not to upgrade to EMV, planning on replacing the ATMs long term. However, this left a gap of vulnerability for a non-EMV compliant ATMs. The solution: Fraud Detection Engine (FDE). This solution is and an add-on to Cook’s Suspicious Activity Notification (SAN) but even simpler.

*SAN Patent Pending

ALARM, VIDEO, ACCESS CONTROL& KEY MANAGEMENT

ALARM, VIDEO, ACCESS CONTROL, KEY MANAGEMENTCook Security Group will help design and install your entire security system and you can outsource the maintenance and management.

• Video Surveillance Systems & Managed Services(Verint, Video Insight, 3VR, Milestone, Exacq, March)• Traditional DVR or Video Surveillance as a Service (VSaaS)• Full line of video software and HD camera options• Outsource management of entire system• SOC 2 Type II Certification

• Alarm Systems, Alarm Monitoring, & Managed Services (DMP, Bosch) Online interface to manage PIN codes, notification lists, open/close

reports & more

• Access Control Systems & Managed Services(Lenel, AMAG, Avigilon, Traka, RS2) Outsource badge/key fob management, key management, reporting &

more

All-Inclusive Service Agreement on any & all of the above.All parts and labor included.

ALL CLEAR SYSTEM

Employee Safety Reduces Risk Liability Super User Friendly Real-time Detailed Audit Reduce False Alarms Streamline FTE

Cook has partnered with All Clear Systems to revolutionize the manual open and closing procedures. Per the Bank Protection Act, your institution is responsible to ensure your employees’ safety. This technology dramatically increases employee safety, reduces risk & liability, and serves as a detailed audit for all employees.

Benefits include:

PROTECT YOUR EMPLOYEES

TRAKA SOLUTIONS FOR RETAIL BANKINGTraka is a world leader in asset management technology, utilizing key management solutions and electronic lockers to manage and control access to your most important assets.

Traka's solutions help support retail banking operations. You can automate your key management and critical processes while retaining a complete audit trail.

Other key benefits include the ability to: Protect your property,

facilities, vehicles, and equipment

Reduce the cost of carelessness, accidental damage, and theft

Increase efficiency and productivity- improve operating margins

Encourage your people to take greater responsibility for the resources they use

Maximize security and Health & Safety compliance

SAFES, VAULTS, DRIVE-UPS, & LOCK WORK

PHYSICAL SECURITY & HEAVY EQUIPTMENTCook Security Group will help you design and install any of the below and you can outsource all maintenance and management.

• Drive up & Pneumatic Tube Systems (Hamilton Safe, Kaba Mas, Fortis)

• Vaults, Safes, Night Drops, Under Counter Steel, Safe Deposit Boxes

• Lock work/management, Drillings, Combo changes, Key cutting

• Kaba Mas electronic lock management

• All-Inclusive Service Agreement on any & all of the above. All parts and labor included.

BRANCH WIFI NETWORK

BRANCH WIFI NETWORKCook Security Group installs, configures, and maintains a public Wi-Fi internet for your branch locations.

DIFFERENTIATORS:

Eliminate Bandwidth issues Separate connection NOT on internal

network CyberSecurity Protected SOC 2 Type II

The Wi-Fi will allow guests & employees located inside the branch to access the internet over Wi-Fi without compromising security. To comply with current financial guidelines, we will provide a completely segregated Wi-Fi network with restricted internet access.

BRANCH WIFI NETWORK Providing the best signal strength, WAPs will be installed in the lobby areas of each branch.

Each WAP can support 1,500 -2,000 square feet of wireless connectivity

Branded Splash Page – Redirect users to a web page with terms & conditions branded with your institution.

Redirect – On sign-in, redirect users to a your web page.

Scheduled Time Restrictions – Example turn Wi-Fi on at 8 am & off at 6 PM.

Analytics & Reporting – On-demand & scheduled reporting.

QOS – Ability to provide QOS prioritization for sites (your Website, Mobile Banking…etc)

Layer 7 – Application-layer filtering

MOBILE AND ONLINE BANKING

MOBILE AND ONLINE

Digital Insightis the highest rated app on the market

By 202080% of all

consumers will have mobile banking

Mobile apps matter, what is your app rating?What is the app rating of your competitors?

Considering a branching strategy, Mobile has to be a key part of that since phones

are an extension of the branch today.

Imagine having your branch in the palm of your consumer’s hands... that’s POPin.

Use POPin’s Video Collaboration to provide personal & highly-engaging sales & service video opportunities on mobile, web, and branch channels.

Close more loans more often!

TELLER CASH AUTOMATION

WHY TELLER CASH AUTOMATION?Cook Security Group will help assess, install, service and manage all your Teller Cash Automation needs.

• Increases cash management efficiencies/Elimination of dual control

• Increased Security

• FTE reduction, increase operational efficiencies

• Frees up tellers allowing for cross selling and customer service

• Enhances universal banker modeling/open branch design

WHY ARCA TCRs?Cook Security Group will help assess, install, service and manage all your Teller Cash Automation needs.• Extensive resources such as process

mapping and ROI studies

• Scalable modular solutions. Field upgradeable capacity

• Integrated and certified on nearly all teller applications

• Single, dual and self serve options

• Focused solely on cash automation

• All-inclusive service agreement on any & all of the above

• All parts and labor included

ATM | ITM

INTERACTIVE TELLER (ITM)

• Easily expand branch footprint

• Differentiate from competition

• Through extended teller hours

• Lower transactions costs

• Reduce transaction times

• Improve customer satisfaction in drive-up’s

• ITMs help you shift your branch focus from transactional, to sales and advisory to drive profitable growth

• Increase revenue, lower operational costs

REDUCE COST

GROW REVENUE

UNLOCK CONSUMEREXPERIENCE

NEW SELFSERV 80 SERIES ATM BY NCR• Added customized LED lighting allows you to customize your machines

• 5th cassette adds more capacity and reduces CIT trips for cash handling

• 19in touch screen allows you to pinch and zoom

• Windows 10 Ready!

FULL LINE OF ATM | ITM SERVICE• 1st Line and 2nd Line All-Inclusive Service Agreements on ITM | ATM

• RemoteView ATM Managed Services are agnostic and work on all major brands

• Suspicious Activity Notification (SAN) including Skimming & Jackpotting

• ITM Server Hosting

• Consulting

• Training

• Application Development

ITM PROFESSIONAL SERVICES

CYBERSECURITY COMPLIANCE, & RISK CONSULTING

CYBERSECURITY & RISK ASSESSMENT / CONSULTINGCook Security Group can help assess, design, maintain, & manage all of your cybersecurity needs.

• Phish Threat Testing

• Security Awareness Training

• Encryption & Firewall Management

• End Point Security & Ransomware Protection

• Patch Management (Windows and 3rd Party)

• Secure Wireless

• Mobile Device Management

• External Penetration Testing

• Internal and External Vulnerability Assessments

• Backup & Recovery

• Security Information and Event Management (SIEM) – Log Monitoring and Reporting

RISK ASSESSMENT / CONSULTING

• Risk Assessment

• Procedure and Policy Development

• Value Engineering

• Risk Modeling and Risk Model Development

• Workplace Violence Program Development

• Security Consulting

• Investigations

• Executive Protection

• Security Training