We Honor Veterans:Overview and Partner Commitment We Honor Veterans:Overview and Partner Commitment

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What is We Honor Veterans (WHV)?What is We Honor Veterans (WHV)?

• National awareness and action campaign

• Developed by National Hospice and Palliative Care Organization (NHPCO)

• In collaboration with Department of Veterans Affairs (VA)

• Encourage partnerships between community hospices, state hospice organizations and VA facilities

Our common goal: Our common goal:

• Providing the best possible care for Veterans in the best possible manner and setting.

While…..

• Honoring Veterans’ preferences

Why WHV?Why WHV?

• Approximately 680,000 Veterans die in the US every year: 25% of all deaths!

• A vast majority of Veterans are not enrolled in VA and may not be aware of end-of-life services and benefits available to them

• Community hospices can join in better serving and honoring our nation’s Veterans and be listed on the We Honor Veterans website

Why WHV?Why WHV?

• Creates a culture that includes Veteran-centric activities– Taps into a shared value of honoring our nation’s

Veterans

– Moves from organizations’ needs and goals to Veterans’ needs and goals

– Moves the focus from individual organizations to partnerships

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What is “Veteran-centric”?What is “Veteran-centric”?• Focuses on the needs, desires and treatment

of our Veterans

• Requires Veteran responsibility and accountability

• Depends on communication, coordination and collaboration among healthcare providers

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We Honor Veterans Campaign GoalsWe Honor Veterans Campaign Goals

• Promote Veteran-centric educational activities

• Increase organizational capacity to serve Veterans

• Support development of strategic partnerships

• Increase access and improve quality

What does We Honor Veterans mean?

What does We Honor Veterans mean?• Asking about military history and knowing

what to do with the answer

• Partnering to improve care

• Extending VA and community reach to improve care and access

• Improving quality by measuring the impact of VA and community interventions

In Support of the GoalsIn Support of the Goals

www.WeHonorVeterans.org

• Centralized Information

• Educational Resources

• Partnerships

Web ResourcesWeb Resources

• Presentations

– WHV Overview and Partner Commitment– Basic Training for Understanding the VA– Building a Veteran-centric culture– Service-Related Diseases, Illnesses and Conditions– Hospice-Veteran Partnership– Veteran Benefits– Memorials and Salutes for Veterans and Caregivers

Web ResourcesWeb Resources

• Military History Checklist

• Hospice-Veteran Partnership Toolkit

• Tip Sheets• Building Relationships with VA

• Relationships with Provider groups

• Engaging Veterans

• Veteran Appreciation/Recognition Certificates

• Links to VA and other websites

PartnershipsBetter Prepared to:PartnershipsBetter Prepared to:

• Build professional and organizational capacity to provide quality care for Veterans

• Develop and/or strengthen partnerships with Veteran organizations

• Increase access for Veterans in your community, region and state

• Network with other hospices across the country to learn about best practice models

Levels of CommitmentLevels of Commitment

• Recruit: Get oriented and commit

• Level 1: Provide Veteran-centric education

• Level 2: Build organizational capacity

• Level 3: Develop and strengthen relationships

• Level 4: Increase access and improve quality

Levels 1 – 4 Categories of ActivitiesLevels 1 – 4 Categories of Activities

1. Education– Staff and volunteer education and programs

– Community Education

2. Organizational policies and procedures– Integration

3. Hospice-Veteran Partnerships (HVP)– VA Medical Centers and community stakeholders

– Local, regional and statewide HVPs

Recruit:Committing to the Program

Recruit:Committing to the Program• Review We Honor Veterans Overview

PowerPoint presentation

• Sign and submit the Partner Commitment form (President/CEO/Executive Director)

Level 1 ActivitiesLevel 1 Activities

• Education– Conduct minimum of 3 Veteran-specific

presentations for staff, volunteers

• Organizational policies and procedures– Review Military History Checklist

– Integrate into admission process

• Hospice-Veteran Partnerships (HVP)– Identify designated Hospice and Palliative Care

contact person

– Review HVP PowerPoint presentation

WHV: What’s in it for us?WHV: What’s in it for us?

• Community Hospices– Extension of commitment

to community– Privilege to honor those

who have served our country

– Provide quality EOL care to Veterans

– Expand business relationship with VA

It’s just the right thing to do!

• VA– Increased confidence in

making referrals to community providers

– Enhanced ability to identify providers that have Veteran-specific skills and knowledge

– Heightened satisfaction in being able to honor Veterans’ preferences to go home

Join Us!Join Us!

• Review this presentation—Done!• Complete and submit the Partner

Commitment to WHV• Receive acknowledgement of your Partner

Commitment• Check the website for your listing as a Recruit • Start working on Level One Activities!

Contact UsContact Us

We Honor Veterans

A program of the National Hospice and Palliative Care Organization

Email: veterans@nhpco.org

www.WeHonorVeterans.org