we help people who do a great job do it better

we help people who do a great job do it better

SAICP AGM: Self help for managers and staff in social care

Developments /opportunities to be aware of : Accolades 2012/13

• Nominations for this year's Accolades are now open on the and will close on Thursday 6 September 2012.

• Achieving an Accolade proves you are improving the lives of people using social care services through workforce development.

"Winning a national award has really helped raise the profile of our business... I would recommend any employer to enter as it has had a hugely positive impact across our organisation."Sunnyside House Managing Director Andrew Azzopardi, Accolades 2011/12 Winner of Winners

• The awards ceremony will take place on Thursday 14 March 2013 at Park Plaza Victoria, London.

National Minimum Standards and Code of Conduct consultation

• Have your say on the development of the minimum training standards and code of conduct for healthcare support workers and adult social care workers in England

• Skills for Health and Skills for Care are currently in discussions with the Department of Health regarding an extension to the consultation period: currently due to close 13.07.2012.

• For more information see the briefing document below:

• Minimum training standards and code of conduct for healthcare support workers and adult social care workers in England (pdf)

Carers Week 2012: new resources• Guidance for employers and resources to support the

learning and development of staff• Carers Matter - Everybodys Business - guidance to help

employers and organisations support carers better through the learning and development of staff (refreshed version now available)

• Carers in your Workforce Matter - guidance for employers which aims to raise the awareness of carers in the social care workforce, identifying what can be done to support them, retain their skills and prevent them having to leave the workforce

• Dementia: workers & carers together - developed jointly by Skills for Care and Dementia UK this is a practical guidance for the social care workforce on supporting family and friends carers of people with dementia.

National Occupational Standards (NOS) Project 2012/13

• Skills for Care along with other UK partners are currently supporting Skills for Care and Development in this project which has 2 elements:

• To review the current NOS for Leadership and Management in Care Services (LMCS)

• To develop NOS for Inspectors of Social Care Services

• The project is working against tight timelines and must be complete by February 2013. NOS will be drafted within the month of August and redrafted and quality assured in October following the consultation phase.

• They will then be submitted to UKCES for approval before the end of 2012.

Getting It Right From The Beginning: Common Induction Standards (CIS)

All workers must complete the CIS but a good induction will:

– Give workers confidence– Inspire them to continue in social care– Help workers identify with the organisation– Support workers to maintain required values,

standards and practices– Influence approach to future learning– Prepare workers for the next step

What induction should I give my staff? - Common Induction Standards

Range of resources• Basic CIS and guidance freely available on website

•Priced publications - £22

‘ Starting out’ – workbook tool for learners

‘Supporting Starters’ - Guidance for managers

How can my staff be trained without being missing for long periods?

• e:learning resources – use as individuals or together

• In house training – DVDs / training packages /use expertise of own staff

• Team / group discussions –reflections • Mentoring /shadowing• Collaboration with other local services

Some e:learning resourcesE:elca – www.endoflifecareforall.com

SCIE • E:learning modules –e.g. dementia, LD

• Social care TV – www.scie.org.uk • Good practice examples from people who use services

E:learning portal –Skills for Health• Infection prevention and control

• Food, Nutrition and Hydration www.skillsforhealth.org.uk

What qualifications should my staff do?

• Level 2 & 3 Diplomas in Health and Social Care– Dementia pathway– Learning Disability pathway– Generic pathway

• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services

How can I develop my staff to meet the specific needs of people with …• Moving and assisting

• Learning Disabilities

• Food safety and nutrition• Dementia Care• Seated Recreational

Physical Exercise

• Infection Prevention and Control

• Stroke care

• Diabetes

• End of Life

• Sexuality

• Activity provision

Some knowledge / some competence

How can I find the right training provider?

Care training codes

• Overview of core values for learning and development (L&D)

• Questions and issues to think about

• Guides for purchasers of L&D, learners, training providers and individuals buying training for own staff

How can I fund training?

• Incredibly complex and changing

• Skill Funding Agency and Young Peoples Learning Agency

• Workforce Development Fund

• Other sources, European, regional, local

• Grants, loans and bursaries

• Full qualifications i.e. diploma

• Unit funding for unemployed only

• Funding eligibility versus learner eligibility

• Individual Learner Accounts

• 16 -18 apprenticeship

Skills Funding Agency (SFA)-mainstream funding

Workforce Development Fund• Skills for Care funding

• Have to sign up with lead partner in your locality – Suffolk Brokerage

• Complete National Minimum Data Set- social care

• Units focussed funding

• Benefits – focused on adult social care providers, a contribution to supporting learning and development

Suffolk Brokerage• Training Provided

– Qualification Courses- Specific Diagnoses / Conditions- Safeguarding- Health Issues - General- Health and Safety- Legal requirements- Regulation- Managerial Tasks

How can I meet CQC compliance requirements?

Advice on meeting CQC regulations• Skills for Care’s advice• Skills for Care’s materials to help meet

inspection outcomes• CQC supporting note on training qualifications

–given to inspectors

http://www.skillsforcare.org.uk/qualifications_and_training/adviceonmeetingCQCregulations/advice_on_meeting_CQC_regulations.aspx

What are Apprenticeships?SASE Framework ID FR00485- Funding stream 444

SASE compliant Framework: Health and Social Care Apprenticeship and Advanced level Apprenticeship

Intermediate level Apprenticeships components Advanced level

Apprenticeships

Competence Qualification

Level 2 Diploma in Health and Social Care (Adults) for England (QCF)

Level 3

Knowledge Qualification

Level 2 Preparing to work in adult social care Level 3

Key Skills or Functional Skills

Level 1 Application of Number Level 2

Level 1 Communications Level 2

Additional employer requirements

Although none are specified, further guidance is being created to aid use of this component

Employment rights and responsibilities

Who can be an apprentice? • Open to all ages – funding varies• New recruits to the sector (routes into

work)• Existing staff as part of ongoing CPD• Non-social care staff

What about the training?1. Internal delivery: in-house / employer

2.External delivery: training / learning provider

What will it mean for me? • Opportunity – fill your vacancy!

– Include non care workers• Approach – delivery in house or external training? • Expectations

– Appoint supervisor / mentor /assessor– Timetable for different components of learning – Any additional units e.g. dementia/ LD

Website resources to help youComprehensive employers guides– includes examples /case studies

See ‘apprenticeships’ section of website

How can I develop my staff to deliver quality personalised care to meet the needs of people using the service?

• Create organisation culture• Manager to lead by example• Team meetings / mentors / group discussions • Common Core Principles to Support Self Care • Common Core Principles to support dementia care - NEW

How can I help my staff to have the right levels of literacy and numeracy skills?

1. Learning through Work - bite-size chunks of learning in 8 small booklets

2. Skills for Life Guide for employers – why important and steps to take

3. Care Skillsbase - practical, free resources that are specific to social care

www.scie-careskillsbase.org.uk

How can I improve the quality of supervisors, leaders and managers?

Manager Induction Standards – refreshed MIS launched March 2012

L5 diploma in Leadership in Health and Social Care - replaced and combined NVQ 4 in leadership and NVQ4 in practice

SCIE Front Line managers course • leadership skills development programme• 12 sessions

www.scie.org.uk/publications/guides/guide27/

Manager Induction Standards Refresh- recommended ‘core’ standards

1. Governance and accountability

2. Systems / processes in communication

3. Partnerships working / relationships

4. Leading person centred practice

5. Team leadership

6. Managing resources

7. Equality, diversity and inclusion

8. Safeguarding and protection

Manager Induction Standards Refresh- new ‘additional’ standards

9. Personal development

10.Change and growth

11.Managing business

12.Ensuring quality

The Qualifications Quiz

• What do you know about the QCF qualifications?

Types of qualifications

• Entry into health and social care

• Occupational competence

• Continuous professional development (CPD)

Qualifications for occupational competence:

• Level 2 & 3 Diplomas in Health and Social Care

• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services

• Level 3, 5 & 7 Diplomas in Commissioning, Procurement and Contracting for Care Services

Structure – Level 2/3 HSC Diploma

Group A

Mandatory Units

Group B

Knowledge units:

Generic Pathway

Learning Disabilities Pathway

Dementia Pathway

Group C

Optional Competence Units

• Group A = 24 credits

• Groups B and C = at least 22 credits

• Total credits = 46 credits or more

• Group A = 28 credits

• Groups B and C = at least 30 credits

• Total credits = 58 credits or more

Level 2 HSC Diploma:

Level 3 HSC Diploma:

+

+

L2 & 3 HSC Diploma Mandatory Units

9 mandatory units covering:• Personal Development • Communication• Equality and Inclusion• Duty of Care • Role of Health and Social Care Worker• Safeguarding of Vulnerable Adults• Person-Centred Support• Health and Safety• Handling Information

Level 5 Diploma in Leadership in Health and Social Care and Children’s and Young People’s Services

• Why a level 5?

• One qualification 6 pathways

• Opportunities for progression without repetition

Shared Core & Mandatory (A)

Adult Pathways Children and Young People’s Pathways

Adults’ Residential Management (E)

Adults’ Management (F)

Adults’ Advanced Practice(G)

Children and Young People’s Residential Management (B)

Children and Young People’s Management (C)

Children and Young People’s Advanced Practice(D)

Optional Management Units (H)

Optional Units – Knowledge (I)

Optional Units (J)

Structure - Level 5 Diploma

Flexibilities of the new qualifications

Many units can be used in 3 different ways

– as optional units within the HSC Diplomas

– within smaller specialist qualifications for

CPD

– individual units to develop learning in bite

sized chunks and reflect business need

The new Common Induction Standards (CIS)

• The new CIS link perfectly to the core and mandatory units meaning that they can feed into the Diploma very easily

• Any knowledge evidence gained can be used towards the Diploma which can be a real incentive for staff

Continuing Professional Development

• L2 and 3 Awards in Supporting Individuals with Learning Disabilities

• L2 and 3 Certificates in Supporting Individuals with Learning Disabilities

• L2 and 3 Awards in Awareness of Dementia (Knowledge only)

• L2 and 3 Certificates in Dementia Care


• Level 2 Award in Supporting Activity Provision in Social Care

• Level 3 Certificate in Activity Provision in Social Care

• Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings

• Level 3 Award in Inducting Others in the Assisting and Moving of Individuals in Social Care

• Level 2 Award in Food Safety in Health and Social Care and Early Years and Childcare Settings

• Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care and Early Years and Childcare Settings

• Level 3 Certificate in Supporting Individuals with Diabetes


Mental Health

Qualifications for CPD and occupational competence:

• Level 2 and 3 Certificates in Community

Mental Health (knowledge)

• Level 2 Award in Understanding Working with People with Mental Health Issues (knowledge)

Qualifications to support entry to the sector

• L1 Award in Preparing to Work in Adult Social Care

• L1 Award and Certificate in Introduction to Health, Social Care and Children’s and Young People’s Settings

• L2 and L3 Certificates in Preparing to Work in Adult Social Care

Other ongoing workfor Sept 2012• Seated Recreational Physical Exercise• Stroke care• Further LD development e.g. autism units• Further units to be added to L5 diploma• End of Life• Sexuality

• Infection Prevention and Control

Where we’re going next…

This is just the beginning…

Can you help?

• feed back on current qualifications• identifying gaps• knowledge and expertise for future

developments

How to find out more…

• Visit our website www.skillsforcare.org.uk/qcf– QCF leaflets– PowerPoint presentation– FAQs– Accredited QCF units – Scenarios

• QCF DVD also available on request

• For regular updates sign up to our eNews: [email protected]

Remember that quiz you did earlier?

• Go back to your answers and see whether you want to change any of them after listening to the presentation

• Let’s run through the answers together

Skills for Care: How can we support employers?

• Take a look at our website: www.skillsforcare.org.uk

• Locality meetings and extended network

• E-news bulletins

• The role of the Area Officer

Suffolk Brokerage:What do you want?

• Core Skills

• Specific skills

• Qualifications

How to find out more…

Contact SfC Area Officer:

• Tel: 07794622668

• Email :[email protected]

Suffolk Brokerage:

01449 720400

[email protected]

Our details:

• Website: www.skillsforcare.org.uk

• Twitter www.twitter.com/skillsforcare

• Facebook www.facebook.com/skillsforcare

• YouTube www.youtube.com/skillsforcare

Documents

we help people who do a great job do it better