N E W S F O R E M P L O Y E E S A N D F R I E N D S O F WA K E M E D JANUARY 2013w

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Patient Flow Team Reports Outstanding Results for Fiscal Year 2012

The WakeMed system-wide Patient Flow Team was established in 2011 to enhance quality of care byimproving patient flow and throughput from portals of entry to discharge. Outstanding results wererealized for 2012 as compared to 2011. Thanks to a system approach; collaboration by nurses,clinicians, support staff and physicians; and an openness to challenge current practices, all WakeMedemergency departments (EDs) saw improvement in the time from admission orders to patients placed in beds.

“We learned that coordination and alignment with inpatient units is the most effective way to increase patientthroughput and ensure excellent patient care,” said the team’s executive sponsor Cindy Boily, RN, senior vicepresident and chief nursing officer. “Much time was spent understanding that EDs are key operational hubs,affecting all aspects of our hospitals. We learned that patient flow has predictability and patterns, which gave us the opportunity to take the ‘element of surprise’ out of admissions, discharges and transfers through proactivecommunication and other strategies.”

Key Strategies• Robust use of Teletracking – Many features of this technology were expanded upon to enhance patient flow.• Be a Bed Ahead (BABA) – Care team members started working together to proactively plan for the next

admission, discharge or transfer, even before all details were known.• Patient Transport Team – A team was dedicated to transporting discharged patients from the unit to their ride

home, allowing nurses to stay on their units and facilitate bedside care. Approximately 75 percent of adulttransports on the Raleigh Campus were completed by patient transporters, which led to about 600 hours ofnursing time reserved for patient care.

• Smooth Moves/Relationship Building – Shadowing began among ED and inpatient nurses so they could betterunderstand each other’s responsibilities and challenges.

• More Text Paging from Clinical Administrators – The team established a goal for real-time updates oncapacity challenges with direction and support.

What’s Next?• Teletracking Milestones: This feature is being piloted on inpatient, observation, medical/surgical and

telemetry units. It allows nurses to electronically record and monitor the patient’s steps toward discharge. The intensive care units will pilot the feature next.

• Electronic Soarian Discharge Orders for Physicians: Coming in January 2013• New Discharge Transport Team at Cary Hospital: Continue to develop this team that was established in

November 2012 to support discharged patients.

“Our goal is to continue to simplify processes so nursing can spend more time at the bedside caring for patients,”added Marcy van Schagen, RN, director of Clinical Administrators and co-chair of the Patient Flow Team (theother co-chair is Gail Sturtevant, RN, executive director of Nursing at Cary Hospital). “Patient flow through thecontinuum of care remains a key strategic initiative for our system.”

Great Strides in Infection Prevention at Cary Hospital

ICU staff at Cary Hospital have demonstrated anoutstanding effort in preventing hospital-acquiredinfections. The unit has not had a case of ventilator-associated pneumonia (VAP) since the second quarterof 2010, no central line-associated bloodstream infections(CLABSIs) since the fourth quarter of 2011 and no catheter-associated UTIs (CAUTIs) since the first quarter of 2012.Pictured left are Cary Hospital ICU staff and others whohelped make the VAP achievement possible: Lisa

Schneider, RN, (Infection Prevention - Cary Hospital); Katie Simpson, RN; Kelly Houser, RN; Heather Santori,RN; Paige Holland, RN; Amanda Salisbury, RN; Amy Short, RN; Kasey Clayton, RN; Paula Bird, RN, director ofMedical/Surgical Nursing at Cary Hospital; Kelley Johnson, RN; and Priya Patel, RN.

Also, members of the Environmental Services (EVS) team at Cary Hospital were recognized for their outstandingperformance in WakeMed’s formal room cleaning audit program. The program involves testing high touchobjects in randomly selected patient rooms by marking them with an invisible gel that glows under a black light.Infection Prevention then analyzes the room to see if any areas were missed. Congratulations to the 18 EVSemployees who received a 100 percent at least once during the first quarter of FY13 when the patient rooms theycleaned were tested.

Pictured are (l to r) Wanna Watts, Olivia Howard,Roxanne Thomas, Laura Davis, Dazelle Smith, KaletahTyler, Carlton Greene, manager Don Sutphin, CynthiaJudd, Ruth Locklear, Facilities & Environmental Servicesdirector Tim Markijohn and Redgie (Don) Cotton. Notpictured: Mamie Jones, Mattie Little, Annise Ogada,Annette Kelly, Gloria Prince and Brittany Uhlik.

Harnett Health Honors WakeMed’s Kathleen GormleyCongratulations to Kathleen Gormley, WakeMed executive vice president of Operations &Ambulatory Development, who received a recognition award from the Harnett Health Board ofDirectors for her “continuous commitment to seek only what was best for Harnett Health and thecounty” and for being “highly instrumental in the organization’s ability to build and open CentralHarnett Hospital.”

• Raleigh Campus Adult ED: 30.3 percentimprovement

• Cary Hospital ED: 42.2 percent improvement• Apex Healthplex ED: 18.6 percent improvement

• North Healthplex ED: 18.2 percent improvement• Raleigh Campus Children’s ED: 13.7 percent

improvement

We Hear You!Employee Focus Groups Lead to 2013 Employee Satisfaction Initiatives

In response to feedback from WakeMed’s 2012 Workplace & Engagement Assessment Survey, HumanResources conducted nine focus groups with employeesfrom Raleigh Campus, Cary Hospital and NorthHealthplex to learn more about how we can makeWakeMed an even better place to work. About 180employees participated and shared their opinions.

A sincere thank you goes to all the participants who sogenerously donated their time to take part in these focusgroups. Their invaluable feedback helped HumanResources determine the four areas of focus for 2013:• Senior Leadership Visibility & Engagement• Helping Management Hold all Staff Accountable • Employee Retention • Work Processes

As the year progresses, stay tuned for details on theseinitiatives and WakeMed’s plans to continuouslyenhance the workplace environment and staffengagement. And as always, thank you for yourcommitment to WakeMed.

Central Harnett HospitalOpens January 18Located in Brightwater Park outside of Lillington, N.C.,Central Harnett Hospital opens Friday, January 18. Part ofthe WakeMed-managed Harnett Health system, the newhospital spans more than 122,500 square feet and has 50private beds, with the ability to expand to 150 beds in thefuture. It features a 24-hour emergency department, threeoperating rooms, a minor procedure room, a special careunit built to specifications as an intensive care unit,imaging services (including CT, MRI, ultrasound, digitalmammography, nuclear medicine, general radiography),cardiovascular diagnostics, laboratory services and aprivate women’s health area offering imaging and biopsy.

A $56 million dollar investment, Central Harnett Hospitalis the largest capital project in Harnett County’s historyand will greatly increase access to quality health care forthe county’s residents. Plus, more than 200 jobs have beencreated for the opening and start of this new facility.Harnett Health is continuing to recruit doctors to offermultiple specialties at the hospital including ENT,orthopaedics, cardiology, general surgery, gynecology,urology, family practice, internal medicine and pathology.

WakeMed was instrumental in helping Harnett Healthgain funding for Central Harnett Hospital. The two healthsystems share a relationship that dates back to 2004,when the North Carolina Hospital Association askedWakeMed to help facilitate the creation of a HarnettHealth Board of Directors for the benefit of HarnettCounty residents. WakeMed also maintains a seat on theboard, which is held by West Lawson, MD, chief medicalofficer. To date, WakeMed provides Harnett Health withmanagement support and assistance in developing theirservices. WakeMed also works closely with the healthsystem’s CEO Kenneth Bryan and advises on physicianrecruitment.

Harnett Health is based in Dunn, N.C. The systemencompasses a network of health care facilitiesthroughout Harnett and Johnston counties. For moreinformation, visit www.harnetthealth.org.

June Bowman (Conference Center) retired from WakeMedafter almost 12 years of dedicated service. Her colleaguesthank her for her commitment and wish her muchhappiness in the years ahead.

Pauline Swinson (Women’s Pavilion & Birthplace -Raleigh) retires from WakeMed after 17 years of dedicatedservice. Her colleagues thank her for her commitment andwish her all the best.

The Operating Room staff at Cary Hospital welcomesCheryl Lenhart, RN.

6C Surgery & Trauma welcomes Bethany Shadid, RN, and Shama Barnes, RN.

Medical Staff Services welcomes Susan Evans, CPMSM.

The Emergency Department at North Healthplex welcomesBrinda Seebaluck, RN; Matt Churchill, RN; Erica Miller,RN; and Lisa Hubbard, RN, supervisor/educator.

The Raleigh Campus Clinical Administrators welcomeDawn Craft, BSN.

Heart & Vascular Services welcomes Eileen Morgan, RN,MSN, ACNP-BC.

Observation Unit 1 welcomes Nady Morton, NA II; FranStrickland, RN; and Jennifer Gauvain, RN.

STICU welcomes Gabriel Ramirez, RN; Erin Marett, RN;Stephanie Scott, RN; Jeanne Vodicka, RN; and GeorgetteBecerra, secretary/tech.

The WakeMed Physician Practices Business Officewelcomes new representatives: Luz Gallego, customerservice; Sherrissa Becton, cash application; Shauna James,billing/follow-up; and Julie Nelson, billing/follow-up.

Children’s Endocrinology & Diabetes welcomes MichaelRudd as their new practice supervisor.

The Raleigh Campus Gift Shop welcomes Ann Vodzak asa retail services assistant.

Case Management welcomes Anne Parker, patient accountrepresentative; Christina Brookhouser, administrativeassistant; and Paula Storey, administrative assistant.

3A CVIC welcomes Polly Eiseman, NT; Branetta Bridges,RN; and Neha Desai, RN.

Food & Nutrition Services welcomes Robyn Smith Brown,clinical nutrition manager; Kelley Gilbert, food serviceassistant (FSA); and Dimitriades McClain, FSA/host.

The Children’s Emergency Department welcomes Paula Boettcher, RN.

CICU welcomes Jake Hines, RN.

Wake AHEC welcomes Ken Watson as a practice supportcoordinator.

The Adult Emergency Department welcomes Pauline DelaCruz, RN; Rachel Brunk, NA; Bene’ Dupree, RN;Stephanie Ivey, RN; Danielle Kinsey, NA; HenryMuthini, RN; Briana Glaspy, RN; Leanne Ventura, RN;and Jessica Compeau, NA.

Spiritual Care welcomes the spring chaplain interns:Deanna Deaton, Faith Dickens, Jeanette Fuccella, Jimmy Gibbs, Joel Gravely, Keith Griffin, Gloria Harris,Allonia Holmes, Sakinah Nicholson-Carter, MarkPalmer, Charles Rainey, Stephanie Shaffer, JamesTanteti, Latonya Wilkes and Gloria Williams.

In addition to the group listed in the December 2012Microscope, WakeMed extends a warm welcome to severalexceptional physicians of WakeMed Faculty Physicians -Neonatology who have served us for many years and arenow officially part of our family. While helping shape ourhealth system and caring for thousands of patients, theyhave also helped train and educate new physiciansthrough our teaching relationship with the UNC School ofMedicine: Tara Bastek, MD; Stephen Kicklighter, MD;James Perciaccante, MD; Michele Snyder, MD; RossVaughan, MD; and Tom Young, MD.

Comings & Goings

Additions & AttachmentsHolly Hadley, RN, (3E CVIC) celebrated the birth of son Emerson Wade on September 12.

Amy Alderman Karam, RN, (Staffing Resources) welcomed son Lucas Philip on November 4.

Nicole Yirka (Imaging Services) celebrated the birth of son Benjamin Lucas on December 12.

Employees: Please note that our policy regarding the submission of birth and marriageannouncements for the Additions & Attachments section has changed. Moving forward, wewill only be able to publish these announcements if they are submitted by the employeesthemselves. We will no longer be able to publish birth and marriage announcementssubmitted by coworkers.

Twelve ReceiveHelton ScholarshipsThe WakeMed Foundation HeltonEndowment Scholarship Committeeannounces its inaugural granting ofHelton Scholarships. Twelvescholarships ranging from $500 to$2,500 were granted to WakeMedemployees in December to supportthem in pursuing undergraduate orgraduate degrees in health care-related

fields of study. Recognized as Helton Scholars,

the recipients wereselected on anumber of criteriaincludingfinancial need,peer/manager

recommendations,commitment to

WakeMed, applicationstrength and a face-to-face interviewwith the committee. Recipients are:

Shannon BoneyStaffing Resources - Cary Hospital

Carla Cozart, RN6B Orthopaedics & Oncology

Kelly Ellington, RNWomen’s Pavilion & Birthplace - Cary

Elizabeth Fowle, RNAdult Emergency Department

Elizabeth Griffin, RNChildren’s Emergency Department

Toni Mabrey, RN5A Medical Intermediate Care

Jessica MullenixHeart Center

Michael NewmanImaging Services

Stephanie Smith, RN4E Pediatrics

Jennifer Sollami, RNEmergency Department - CaryHospital

Pauline Stillman, RN5A Medical Intermediate Care

Tiffany Young, RNChildren’s Emergency Department

Microscope is pleased to introduce a new section to include profiles of different members of our executive team. We hope thiswill help you learn more about WakeMed’s leaders. If you have any feedback or comments, e-mail microscope@wakemed.org.

getting to know tom gettingerExecutive Vice President & Chief Operating Officer

Tom Gettinger loves Mondays, maybe not as much as he loves watching his kids play sports, but he truly enjoysthat often challenging first day of the work week. “I really do love coming to work on Monday,” said Gettinger.“Health care is constantly changing, and the advances in technology are fascinating. There is alwayssomething new to learn, and I get tremendous job satisfaction out of interactions with our patients, familiesand staff. We have the opportunity to do a lot of good for a lot of people.”

The oldest of three, Gettinger grew up in St. Louis and reflects happily on childhood days spent on his grandmother’sfarm. His mother has always been an inspiration to him, having built a successful real estate business without the benefitof a college education. She and his father both supported his decision to leave Missouri to attend Wake Forest Universityin Winston-Salem, N.C. There, he played soccer and even served as team captain his senior year.

After college, Gettinger pursued his master’s degree in health care administration at DukeUniversity, realizing his interest in health care and his strengths in business and analytics. While at Duke, Gettinger earned an exclusive administrative fellowship to the Cleveland Clinic,allowing him an extra year of learning and catapulting him into a successful career in health careleadership. He started as an assistant administrator at a 118-bed hospital in Hartsville, S.C., andthen landed at the Cone Health system (formerly Moses Cone) in Greensboro, N.C., where hestayed for nearly 18 years. At Cone, Gettinger served in various leadership roles. His favorite wasadministrator of the Cone Health Women’s Hospital where he could often be found up in thenursery holding babies. “The culture was friendly and family-oriented,” he remembered. “And I was always amazed by the life-saving work we could do for the NICU babies.”

After three years at the Women’s Hospital, Gettinger was promoted to president/executive vicepresident of the Moses H. Cone Memorial Hospital. He stayed there until hearing about and

then accepting an open position for the chief operating officer at WakeMed.

“It’s a dream job,” he said. “The culture at WakeMed is about doing the right thing, and our staff are so committed to the mission of providing outstanding care. Plus, we have a supportive Board of Directors who help set the tone.”

After two and a half years with WakeMed, Gettinger has big goals for the system. “I want us to be a regional andnational leader in patient satisfaction, quality and safety. Ranking in the top ten percent of the country would beincredibly rewarding for us all.”

Amidst his professional success, Gettinger values the balance between work and family life. A devoted father toBlake, 21, Lauren, 18, and Brandon, 15, Gettinger has been married for 23 years to his wife, Debbie, a nurse withcardiac, family medicine, NICU and pulmonology experience. All three of his children inherited their dad’spassion for athletics and have been involved over the years in everything from swimming and golf, to basketball,baseball/softball, soccer and tennis. Gettinger’s time outside of work is mostly spent coaching his kids’ sportsteams or cheering them on from the sidelines. He is also a dog-lover (the adored family dog is Yogi thelabradoodle), and he wants employees to know about his open door policy and collaborative approach toleadership.

“I like to interact with our staffand want to know if they have theresources they need to take care ofand serve our patients andfamilies,” he added. “To allemployees I say, please stop tosay hello if you can. I, and all ofour executive leaders, want toget to know you better.”

WakeMed Reinstates PDO Donation Program in 2013Employees who wish to donate paid days off (PDO) hours to a coworker in need may choose to do so as of January 1, 2013. To donate, please remember: • The person donating hours must have a minimum of

160 hours available in their PDO bank and have at least three years of service as of the day the donation form is submitted.

• The person donating must possess active employment status and must not havegiven notice of intent to terminate employment or move to an ineligible status.

• The recipient of the hours must have a medically related need, for themselves orto care for a family member, or have experienced a personal tragedy.

• Donation requests must be made several weeks in advance of use by recipient.Due to a lengthy approval process, please allow approximately three weeks forthe transfer of hours to be complete.

• Donations must be made in hour increments with a minimum of four hours andup to a maximum of 160 hours.

• Once a donation form has been submitted, the donation cannot be revoked.Please do not submit a donation form unless you meet the above criteria, andyou are confident you can donate the hours.

• Donation forms can be found on the WakeMed Benefits intranet site.• Employees may not solicit donation of hours for themselves. Donation of hours

is completely voluntary.

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Primary Care Practice to Open in Cary on February 4

WakeMed is pleased to welcome Asma Afzal, MD; Kathryn Cziraky, MD; andAmrita Parikh-Desai, MD, to our growing Wake Specialty Physicians networkwith the opening of Parkway Primary Care. Once open on Monday, February 4,the practice will be accepting new patients, age 6 and up, for comprehensivefamily and internal medicine services, chronic disease management,vaccinations, women’s health and physical exams. Same-day appointments willbe welcome and most major managed care plans will be accepted.

Wake Specialty Physicians – Parkway Primary Care3701 NW Cary Parkway Cary, NC 27513

Appointments 919-235-6415

The following employees from 2 EastMedicine - Cary Hospital graduated fromWinston-Salem State University with aBSN: Tracey Burrous, RN; Toni Burno,RN; and Liz Trianni.

Kim Page, RN, and Hollie Aldazdar,RN, (both of 6A CVIC) each graduatedfrom Winston-Salem State Universitywith a BSN.

Rachana Patel, PharmD, (Pharmacy) co-authored an article entitled “Pertuzumabin Metastatic Breast Cancer” that waspublished in the November/December2012 issue of Advanced Practitioner.

Dana Johnson, RN, (CTICU) received hermaster’s degree at East CarolinaUniversity and is now an adult nursepractitioner.

Thomasina Williams (2D Rehab)graduated from Wake TechnicalCommunity College with her associate’sdegree in general education.

Ashley Worley (CV Testing) becameregistered in vascular sonography.

Kim Hicks (Clinical Administrators)earned her nurse executive nationalcertification.

Courtney Evans (Medical Staff Services)passed the Certified ProviderCredentialing Specialist (CPCS) examadministered by the National Associationof Medical Staff Services.

Several members of the Pharmacy teampresented a poster at the AmericanSociety of Health-System Pharmacists’47th ASHP MidYear Clinical Meetingentitled “Medication reconciliation in theemergency room and continued patienteducation regarding home medicationsbefore discharge.” Presenters includedHeather Moore, CPhT; Angela Smith,PharmD, BCPS; Deborah Laughter,CPhT; and Jessica Garner, CPht.

Christine O’Neill, RN, (Center forInnovative Learning) earned herbachelor’s degree in nursing.

Vashti Savoy-Russell, RN, (HomeHealth) received her gerontological nursecertification.

Kirsten Stephenson, RN, (AdultEmergency Department) earned her BSNthrough Winston-Salem State University.

Carolyn McKay, RN, (MICU) earned herBSN through Winston-Salem StateUniversity.

Stephanie Rainwater, RN, (3A CVIC)earned her BSN through Winston-SalemState University.

The following Staffing Resources nursesreceived a BSN: Janice Jones, RN;Samantha Tucker-Canal, RN; and Angie Robertson, RN.

Nakia Brents (WakeMed OneCall)received her associate’s degree of appliedscience in dental hygiene from WakeTechnical Community College.

Deb Boring (Pathology Labs) earned herbachelor’s degree in clinical laboratoryscience from Winston-Salem StateUniversity.

Shiniquia Denning, RN, (SurgicalServices - OR) passed her CNORcertification exam.

Ivey Parker, RN, (Observation Unit 1)received her BSN from Winston-SalemState University.

Hilda Atik, RN, (Adult EmergencyDepartment) earned her Certification inEmergency Nursing (CEN).

Maia Silber, RNC-OB, (Women’sPavilion & Birthplace - Raleigh) earnedher certification in inpatient obstetricsthrough The National CertificationCorporation.

Tina Lynn, RN, (Women’s Pavilion &Birthplace - Raleigh) earned herbachelor’s degree in nursing from East Carolina University.

The following staff from 2D Rehabobtained their rehab certification (CRRN):Linda Bogumil, Leona Long, Stella“Bunny” Lindley and Laura Solkowitz.

Jeff Lamphere, PA-C, (Heart & Vascular Midlevel Program) received an academic promotion atCampbell University and is now anassociate professor for PhysicianAssistant Studies.

Tammy Baker, RN, and AnnN’Goran, RN, (both of CICU) eachreceived their bachelor’s degree innursing (BSN).

Infection Prevention and Environmental Services (EVS)management recognize the latest Raleigh Campus EVS staff to achieve a 100 percent cleaning score on the Dazo Gel Audit: Milagro Amaya, Sharlin Baines, Gigi Bray, Barbara Carr, Elena Cerna, Ruth Durham, Lucille Jenkins, Cynthia D. Jones, GloriaMcDade and Maxine Ray. They trulyare “Saving Lives: One Room at a Time!”

WOW, what an employee!

Teresa McLean, RN, and KristenBachmann, RN, (both of HeartCenter Observation Area)volunteer at Holiday Express atRaleigh’s Pullen Park.

Keisha Curtis andDawn Walker (bothof Pathology Labs -

Cary Hospital) atthe Cary Hospital

holiday celebration.

Kelly Lamore andTammy Nicholas

(both of WakeSpecialty

Physicians -Raleigh Cardiology

in Clayton) at theClayton Medical

Park holiday party.

Tammy Wall andJerry Pearce, RN,

(both of eICU) at theCorporate Center

holiday lunch.

Below: Claims & Billingemployees Helen Bunch,Melanie Amos, LeLance-Williams andSusan Sutton (back)enjoy the CorporateCenter lunch.

Luricee Foster and Kellie Dodds(both of Mobile Critical CareServices) grab lunch together atthe Cary Hospital holiday party.

While at the Cary Hospital holiday lunch, HoustonPulley and Jim Vajanyi (both of OperativeServices) enjoy time with Twinkle, the WakeMedChildren’s mascot.

Heather Phillips (3 WestMedical/Surgical), Stephanie

Parnell (Patient Case Management)and Sue Whisnant, RN, (3 West

Medical/Surgical) enjoy the CaryHospital holiday party.

Anna Johns, Tracy Canevariand Ashley Ryan (all ofImaging Services) enjoy lunchat the Brier Creek Healthplexholiday celebration.

Donna Trice, RN, (Fuquay-VarinaOutpatient & Skilled Nursing Facility) at

her facility’s holiday lunch.

Kids enjoy making ornaments at WakeMed’sannual Trim the Tree with Twinkle holidayevent, held this year during the CameronVillage holiday open house event. Theornaments were hung on a Christmas treethat was displayed in the WakeMedChildren’s Hospital.

While working at a Guatemalan medical clinic that wasset up as part of a medical mission trip with Temple BethOr of Raleigh, Julie Ryba, RN, (Heart Center - InvasiveCardiology) spends time with local children. Rybatravelled to Guatemala with coworkers Linda Adams,RN; Tara Wanchick, RTR; and Therese Tonzi, RN.

Janay Orr, BrendaMorillo, Shaheerah Byrd

and Shevon Barnes (all ofWakeMed Faculty

Physicians – RaleighCardiology) enjoy the

festivities at the RaleighCampus party.

NEWS FROMWAKEMEDPHYSICIANPRACTICES

Left to right:Dr. Afzal, Dr. Czirakyand Dr. Parikh-Desai.

Holiday at WakeMedWakeMed honored the 2012 holiday season with festiveluncheons for all employees throughout the system,participation in community events and parades, coordinationof the Trim the Tree holiday craft event for local children and,above all, opportunities to assist those who were less fortunate.

Many departments came together to collect toys and food forcommunity families in need, and, as a system, WakeMedsupported Backpack Buddies, a program of the Inter-Faith Food Shuttle designed to help children have regular access to nutritious food on the weekends. Some employees evenparticipated in a medical mission trip to Guatemala.

And, to honor the memory of loved ones over the holidayseason, the WakeMed Foundation hosted its annual Love Light Tree Lighting Ceremony in the Raleigh Campuscourtyard. Each year, the tree is lit by one of WakeMed’s former pediatric patients. Lights and stars on the tree represent donations in memory of loved ones.

Please enjoy the following photos that capture a holiday season well spent at WakeMed!

The Raleigh Campus Pharmacy team adopted 21 children through theSalvation Army Angel Tree program during the 2012 holiday season to helpWake County children in need.

Below: At the Raleigh Campus party, Katie Tisch, RN, and Carolyn McKay,RN, (both of MICU) gather to-go lunch plates for their coworkers.

Staff at the Zebulon/Wendell Outpatient & Skilled NursingFacility dig into the buffet at their holiday lunch celebration.

Right: Pharmacist Martha Brown

enjoys her holidaylunch at North

Healthplex.

Below: India McRae,RN, (5C Medicine);Jovanda Nowell(Children’sEmergencyDepartment); VickieHudgins (5CMedicine); andArkina Crossland, RN,(5C Medicine) at theRaleigh Campusparty.

The Farley Family was honored this year at the WakeMed Foundation’sannual Love Light Tree Lighting Ceremony, held on December 10.

Below: North Healthplex staff enjoy a holiday lunch together.

The WakeMed Chorus performs at the Love Light ceremony.

Above: Dr. Bill Atkinson, president &CEO, chats with staff at theZebulon/Wendell Outpatient & SkilledNursing Facility holiday party.

Georgia Sumiel, vice president ofOperations & Logistics; ShonteraGillespie-Coleman (Talent Acquisition& Employee Relations), Cindy Boily, RN,senior vice president and chief nursingofficer, and Stan Taylor, vice presidentof Corporate Planning, at the RaleighCampus holiday party.

Clarence Dunn, Jacob Pullen andGeorge Pettiford (all of SurgicalServices) enjoy the Raleigh Campus holiday party.

Vicki Block, senior vice president andadministrator, enjoys time with VickieArnold, Dorothy Blackmon and PaulineStone (all of Pathology Labs) at theRaleigh Campus party.

Left: Imaging Services employeesJennifer Lee, Tracey Fisher andRachelle Harris smile for a photobefore enjoying their holiday lunch onthe Raleigh Campus.

Brier Creek Healthplex employeesDavid Morrison and Captain KurtHenderson (both of Campus Police &Public Safety) and Corby Dominguez(Patient Registration) before thefacility’s holiday lunch.

Carolyn Knaup, RN,vice president of

AmbulatoryServices, (center)

enjoys time withPatricia Privette and

Magda Van Dyk(both of ImagingServices) at the

Apex Healthplexholiday lunch.

Alethea Brown,Chanell Bailey andJohn Pritchard (allof Wake SpecialtyPhysicians – Apex

Medical Group) arefestive at the ApexHealthplex holiday

lunch.

Terry Hopkins-Rossabi, Jessica

Boehm and RachelBliss (all of Speech

Therapy) servethemselves some

lunch at the RaleighCampus party.

Santa visits theChildren’s

EmergencyDepartment.

A Trim the Treeparticipant

proudly displayshis handmade

ornament.

MANAGEMENT NEWS

John Perry, MD, Becomes Vice President of Medical Education

John Perry, MD, has accepted the position of vice president ofMedical Education at WakeMed. Dr. Perry serves as executivedirector of Wake AHEC and director of the WakeMed FacultyPhysicians’ Internal Medicine Teaching Program. He has heldleadership roles as president of the Raleigh Campus Medical Staffand chair of the WakeMed Medical Executive Committee. As vicepresident, Dr. Perry will be responsible for all educational activitiesand programs for medical residents and students throughout thehealth system. He also currently serves as the associate programdirector of the Internal Medicine Residency Program at TheUniversity of North Carolina at Chapel Hill (UNC-CH) as well as a

clinical associate professor of medicine in the Department of Medicine at UNC-CH.

Dr. Perry graduated from UNC-CH with a bachelor’s degree in zoology and earned hismedical degree from the UNC-CH School of Medicine. He completed his residency ininternal medicine at the University of Rochester in New York and a fellowship ingeneral medicine at the University of Virginia (UVA) Health Sciences Center. He alsoearned his master’s degree in epidemiology at UVA. He is a diplomate of the AmericanBoard of Internal Medicine and an accomplished educator and presenter.

Shontera Gillespie-Coleman Appointed Director of Talent Acquisition & Employee Relations

Shontera Gillespie-Coleman was promoted to director of TalentAcquisition & Employee Relations and will be responsible for the planning, implementation and management of employeerecruitment, selection and workforce development, in addition to employee retention and recognition programs and ensuringWakeMed’s compliance with employment laws.

Before joining WakeMed, Gillespie-Coleman held employment/employee relations positions at Time Warner Cable, Progress Energy(formerly CP&L), MCMS and Freight Handlers. She earned hermaster’s degree in Human Resources Administration from CentralMichigan University and a bachelor’s degree in Industrial

Relations/Human Resources from The University of North Carolina at Chapel Hill.Gillespie-Coleman also holds her Professional in Human Resources (PHR) certificationand is the 2013 president of the Raleigh-Wake Human Resources ManagementAssociation.

Blair Reynolds Appointed Director of Annual Giving, WakeMed Foundation

Blair Reynolds was promoted to director of Annual Giving for theWakeMed Foundation after serving as interim director for fivemonths. In her new role, Reynolds will assist the Foundation’sexecutive director in managing the department’s Annual Campaignactivities, including donor communications, marketing efforts andleadership of programs that encourage giving to WakeMed.

Reynolds graduated from Meredith College with a degree inCommunications. She joined the Foundation in September 2010 as aMajor Gifts program specialist. Since then, she has served as a vitalmember of the Foundation team, helping raise money for WakeMed

and plan the annual Society of 1961 Appreciation Gala. Reynolds joined WakeMed fromInterAct where she worked with survivors of domestic violence and sexual assault.

Cary Hospital Introduces Meatless Monday to Promote Good Health, Cleaner Living

This January, Cary Hospital Food & Nutrition Servicesintroduced the nationally recognized Meatless Mondaycampaign to employees, volunteers, physicians, patients andvisitors. Every Monday, Points West Café features a meatlessmain entrée to encourage employees and visitors to try ameatless meal at least one day per week.

Why Meatless Monday?• Research has proven that going meatless just one day a week improves your diet by

reducing saturated fat and processed food and increasing plant-based foods.• This leads to better health and can help prevent chronic conditions such as

cardiovascular disease, diabetes, cancer and obesity.• It can also help reduce your carbon footprint and save resources like fresh water and

fossil fuel.

Visit www.meatlessmonday.com to take the Meatless Monday pledge, find new recipesand read more about the benefits of this program.

Nutrition CounselingIf you would like to schedule an individual session with a dietitian, call the CaryHospital Outpatient Dietitian’s office at ext. 02358.

Holly Springs Diagnostic Center Earns AccreditationImaging Services at the WakeMed Holly Springs Diagnostic Center received their

Mammography Accreditation from the American College of Radiology (ACR).The accreditation included a review of mammography images, equipment andcertifications held by the department’s interpreting physicians, radiologictechnologists and medical physicists. Because mammogram services arefederally regulated by the Food & Drug Administration, this accreditation was

invaluable to the center and its ability to perform mammograms. Theaccreditation is valid for three years.

WakeMed Helps Granville Health SystemLaunch Innovative Telestroke ProgramWakeMed and Wake Forest Baptist Medical Center have partnered to supportGranville Health System (GHS) in launching an innovative Telestroke program.The program is a form of telemedicine that provides GHS patients with enhancedin-house stroke care and 24-hour access to WakeMed as well as Wake ForestBaptist’s stroke neurologists. The implementation of Telestroke allows GHS to bestroke capable, meaning it offers 24-hour access to an acute neurologist, canadminister tPA (Alteplase), can offer 24-hour CT availability with in-housetechnologists and can guarantee bed availability for any stroke patient.

The collaboration brings togetherinnovative Telestroke equipment andtertiary care from WakeMed, a JointCommission-certified primary strokecenter. Wake Forest Baptist willprovide neurology consulting services.Using Telestroke system carts and atwo-way live video, audio and imagesharing system, consulting strokeneurologists from Wake Forest Baptistcan evaluate a GHS patient in real timeto diagnose a stroke and determine thebest course of action. As another layerof the Telestroke partnership, GHSstroke patients will have streamlinedaccess to WakeMed for advanced andtertiary care as well as post-strokecare.

“We are committed to enhancing health care in the community, and we want tokeep Granville County patients close to home whenever possible,” commentedBetsy Gaskins-McClaine, RN, vice president, WakeMed Heart & VascularServices. “The Telestroke system allows GHS doctors, patients and families tointeract with top neurologists and reduce treatment time. Stroke patients canremain at GHS if tertiary care is not needed, but it’s comforting for patients,family and staff to know specialized care is available nearby at WakeMed,especially when time is of the essence.”

The introduction of Telestroke is an extension of the long-standing relationshipbetween GHS and WakeMed. The systems worked together to establish theprogram and Stroke Care designation for the Oxford-based hospital system.WakeMed led education and training efforts on this initiative, working with GHSclinical staff as well as IT staff to ensure the success of the Telestroke technology.WakeMed and GHS collaborate on other services such as on-call urology coverageand specialized cardiovascular care. They also partner in the areas of intensivecare and obstetrics.

2014 WakeWell Program Update Schedule Your Screening Today and Don’t Miss the Chance toEarn Your Premium Credit

WakeMed employees enrolled in the BCBSNC health insurance plan may nowschedule their annual biometric screening appointments, one of therequirements to receive the 2014 WakeWell premium credit. The biometricscreening includes height, weight, waist circumference, blood pressure and abasic lipid panel (cholesterol) with blood glucose. The deadline for schedulingbiometric screenings is Friday, February 22, at 4 pm. Employees can registerusing one of two methods:

• Go online to: https://asp.scheduling.com/portals01/waknc0181/consumer.jsp

• Call WakeMed OneCall at (919) 350-7000, and choose Option 2. (Employees donot need to use their Social Security number when scheduling throughOneCall.)

Once you have scheduled your screening, the other requirements are as follows:

Complete Your Biometric ScreeningFebruary 27 – April 13, 2013

Complete Your Online Health AssessmentMay 13 – June 7, 2013

Participate in BCBSNC Case Management & Condition CareJanuary 1 – December 31, 2013(All employees who have been identified for this service by BCBSNC will becontacted by a BCBSNC representative.)

Remember, all of these steps are necessary to qualify for a premium incentive onhealth insurance rates in 2014. Plus, there are two new requirements that mustbe met to receive the credit:

1) Any employee who is selected to participate in BCBSNC Case Managementand/or Condition Care will lose their credit if they opt out of either programduring 2013.

2) To receive the credit, all tobacco users must complete a specific BCBSNCeducation module online prior to September 15, 2013.

In the meantime, remember that a healthier you leads to money saved! Withquestions, contact Bob Nelson, senior wellness specialist, at ext. 06903 orbonelson@wakemed.org.

WakeMed Health & Hospitals

3000 New Bern AvenueRaleigh, NC 27610

Non profitOrganizationU.S. PostagePAIDRaleigh, NCPermit NO. 1307

ADDRESS SERVICE REQUESTED

Microscope is a monthly newsletter written by and for the employees of WakeMed. Our goal is to provide employees and friends of

WakeMed with the most up-to-date news on all of the hospital system’s activities. The

Public Relations department thanks all of theemployees who contributed to this publication.

We welcome comments and suggestions on thispublication and its content. Call (919) 350-8120,

e-mail microscope@wakemed.org, or writeMicroscope, Wake Med Public Relations

Department, 3000 New Bern Avenue, Raleigh, NC 27610.

Moira Dutton, Editor

WakeMed Employees, Photos

© WakeMed Public Relations, January 2013

Automated Dispensing Machine(ADM) Vendor Fair Hosted byWakeMed PharmacySee the equipment and watch a demo fromtwo vendors, CareFusion and Omnicell.Monday, January 21, Raleigh Campus,Andrews Center, from 7 am to 7:30 pm;Tuesday, January 22, Raleigh Campus,Andrews Center, from 7 am to 4:30 pm; andWednesday, January 23, Cary HospitalConference Center, from 7 am to 4:30 pm.Questions? Contact Elizabeth Faust(Pharmacy business/technology manager) at ext. 06566.

Free Healing Touch Sessions at Cary HospitalSponsored by Spiritual Care, Healing Touch will be offered the second Wednesdayof each month (Wellness Wednesdays) from11 am to 3 pm in the 2W Family ConferenceRoom (February location is the first floor OR classroom, 11 am to 2 pm), and the thirdSunday of each month (Serenity Sundays),January-May and August-October, in theConference Center, 2 to 4 pm. Healing Touchuses non-invasive techniques to bringcomfort, reduce stress and promote healing. Learn more:www.HealingTouchInternational.org.

Shoe & Accessory Sale at Cary Hospital Sponsored in part by The Volunteers atWakeMed Cary Hospital on Wednesday,February 13, from 7 am to 4 pm in the Cary Hospital Conference Center. Payrolldeduction available with name badge. Cash and charge also accepted.

Volunteer OrientationRaleigh Campus – Monday, February 4, from5:30 to 8:30 pm; Wednesday, February 13,from 9:30 am to 12:30 pm; and Monday,March 4, from 5:30 to 8:30 pm. Sessions heldin Conference Dining.

Cary Hospital – Thursday, January 24, from8:30 to 11:30 am; Tuesday, February 5, from5:30 to 8:30 pm; and Tuesday, February 19,from 8:30 to 11:30 am. Sessions held in theConference Center.

Staff Development & TrainingEnroll in any of the listed classes via LearningLink or ask your manager/supervisor to e-mail SDRegistration@wakemed.org with yourname and employee number, and coursename, date(s) and time(s). For information,visit the WakeMedWeb or call ext. 08306.Please note: Some classes have preliminaryrequirements. See next column.

MANAGEMENT DEVELOPMENT

Leading Change – Wednesday, February 13,8:30 am to 12:30 pm, Raleigh Campus,Medical Office Building, Ground FloorClassrooms (Code=MDLC)

EMPLOYEE DEVELOPMENT

Tea for the Soul – Thursday, January 31, 1 to 3 pm, Raleigh Campus, Medical OfficeBuilding, Ground Floor Classrooms(Code=SDTFTS)

You are the Difference: Booster – Thursday,February 7, 8:30 am to 12:30 pm, RaleighCampus, Medical Office Building, GroundFloor Classrooms (Code=SDYB)

Wake AHEC Educational credit available for all programs.For details/fees, call ext. 08547 or visitwww.wakeahec.org and click ProgramListings.

MHAT Series: Creative Expressions: An Intro to Creative Therapeutic Techniques – Friday, February 1, 10 am to 12:30 pm, atShared Visions Retreat Center, Durham

Advances in Orthopaedics: An Update forthe Primary Care Provider – Saturday,February 2, 7:55 to 11:45 am, in the AndrewsCenter

MHAT Series: Health Coaching – What is Itand How Do I Incorporate It Into MyPractice? – Monday, February 11, 9 to 11 am,at Duke Integrative Medicine, Durham

NCMS: North Carolina Neurological Society2013 Annual Meeting – Friday, February 15,starting at 4 pm, through Saturday, February16, at Washington Duke Inn & Golf Club,Durham

Duke Spine Center Symposium: CurrentConcepts in Spinal Disorders – Saturday,February 16, 8 am to 2 pm, at the RenaissanceRaleigh at North Hills

North Carolina’s 2013 CIT Conference –Tuesday, February 19, 8:45 am to 4:15 pm, atthe McKimmon Center, N.C. State Universitycampus, Raleigh

North Carolina Society of GastroenterologyAnnual Conference – Saturday, March 2,starting at 8 am, through Sunday, March 3, at Pinehurst Resort, Pinehurst

Nursing EducationCPR Blitz – Thursday, February 7 – “Check-off only” is any time between 8:30 am and 8pm. Classes held from 9:30 am to 12:30 pm;1:30 to 4:30 pm; and 7:30 to 10:30 pm. SeeLearning Link (NEAHA20 & NEAHA24).

calendarofeventsTo help you plan ahead, this calendar lists upcoming system-wide events, training classes and communityevents. For details and fee information, visit theWakeMedWeb. Send calendar submissions to PublicRelations or e-mail microscope@wakemed.org.

Flu Brings Visitation Restrictions to WakeMed The current flu season started earlier than usual, in late October, and is being reported as one of the worst to hit our state in a decade. Our system’s emergency departments, urgent cares and primary care practices have all been reporting high flu volumes. Therefore, as of Monday, December 31, the WakeMed system implemented visitor restrictions, as detailed below:

• No visitors under the age of 18 without prior approval from a WakeMed health care provider.

• Limit of two adult visitors per patient at a time. • Staff should direct ill family members/visitors to go home.

Symptoms of concern include: fever, cough, sneezing, runny nose, sore throat, vomiting or diarrhea within the past 24 hours.

• Encourage family members/friends who cannot visit due to age or illness touse alternative means of communication such as phone calls, e-mail orsocial media.

• Restrictions apply to all WakeMed patient care facilities.• Employees who are ill must notify their supervisor and leave work

immediately to prevent the spread of illness to coworkers and patients.

Flu vaccines are still available for employees through Occupational Health & Safety anytime during normal operating hours (Raleigh Campus: 7 am to 4 pm, Cary Hospital: 7 am to 3:30 pm, closed noon to 12:30 pm).

Campus Police & Public Safety officers are not responsible for enforcing thepolicy. It should be enforced by all employees, in the best interest of ourpatients. When approaching a visitor, please demonstrate the Wake Way. Ifyou approach someone who refuses to comply or who becomes noticeablyagitated, involve your supervisor or manager. As a next step, contact theclinical administrator.

Thank you for your continued understanding and cooperation as we respondto this year’s flu season.

Tips for Flu Prevention & TreatmentCourtesy of the Centers for Disease Control and Prevention

• Get your flu vaccine. • Cover your nose and mouth when you sneeze or cough.• Get enough sleep. A weakened immune system generally makes you more

susceptible to illness.• Wash your hands often with warm water and soap for 15 to 20 seconds.

When soap and water are not available, alcohol-based disposable handwipes or gel sanitizers may be used.

• Avoid touching your eyes, nose and mouth.• Disinfect your environment at home and work. The following kill flu

viruses: chlorine, hydrogen peroxide, detergents or soaps, iodine-basedantiseptics and alcohol.

• Try to avoid close contact with sick people.• Stay home if you are sick until at least 24 hours after you no longer have a

fever (100°F) or signs of a fever (without the use of a fever-reducingmedicine, such as Tylenol®).

• Follow public health advice regarding school closures, avoiding crowdsand social distancing measures.

New WakeMed Foundation Website Now LiveThe new WakeMed Foundation website is now live at www.wakemedfoundation.org. This fully integrated site has new and improved features, enhanced user friendliness and improved functionality to keep you current oncontinued fundraising progress, events, volunteer opportunities and theimpact of donor support. Join the Online Community to take advantage of allthe customized features – special member-only events, the ability to view yourdonation history, the ability to view and update your profile information, andeven more features that will be added in the coming months. These can onlybe viewed when you are logged in to the website, so be sure to sign up soon.