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MANAGEMENT ADVISORY
IMPLEMENTING PARTNER
1
EVALUATION3
4
TRAINING2
Training & Consultancy
AFRICA
We empower you to make a difference
2 3
Training & Consultancy
Get inspiredand make newconnections
WelcomeWelcome to MDF Africa, which is part of the global MDF Training and
Consultancy group with headquarters in the Netherlands. MDF has three
regional offices that are working together under the banner of MDF Africa
to access all corners of the continent. Our MDF West Africa office is located
in Ghana, MDF Afrique Centrale is located in the Democratic Republic of
the Congo and MDF Eastern and Southern Africa is located in Kenya. In this
beautiful continent that is rapidly developing and growing, and at the same
time faces many challenges, international cooperation work is demanding
ever-smarter responses. We need to make alliances work, manage multi-
cultural teams and improve our monitoring & evaluation - often all at
the same time.
MDF Africa has a pool of national and international trainer-consultants
and associate specialists that offer services relevant and tailored to the local,
national and regional context. We also draw resources from six other MDF
regional offices in the world with over 100 trainer-consultants. Through this
broad network we can make sure you will get the right expert to support
your personal or your organisations' learning and development needs.
We invite you to follow one of our open subscription training courses.
Or you may ask for a tailor-made course at a location of your choice.
Our consultants can also come to you to provide advisory services, coach
staff and facilitate your workshops, staff retreats or conferences.
MDF Africa Regional Directors
About MDFWe believe that resources invested in international development must
impact positively on people’s lives. For support to be effective and reach
the right people, professionals require methods and tools, skills and
competences. MDF’s expertise helps to make this happen since 1984.
We offer solutions, through advice, training and management support.
Global presence, local expertise
MDF has a global presence; wherever you live and work, there is an
MDF representative near you.
Masters in bridging theory and practice
Based on hands-on experience, we have become masters in translating
high-level processes and theory to practical and applicable tools.
Our trainers are also consultants
Through consultancies our experts maintain a close link with day-to-day
practices in the field while through training they keep up-to-date with
the latest theories.
Highly interactive approach
MDF encourages and supports participants to take full ownership of
their change processes and learning.
On the next pages you can read about how our consultancy
assignments made a difference.
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MANAGEMENTFOR DEVELOPMENT
50COUNTRIES
1984:2016: More than 200
Open Entry courses
One single ProjectManagement course
1 2 0 P E R M A N E N T S TA F FWORLDWIDE & MORE THAN100 AFFILIATED CONSULTANTS
• E-learning •• E-coaching •• Webinars •
• Study visits • • Real life -
assignments •
TRAINING CONSULTANCYOpen-entry & Tailor made
Advisory, Coaching, Facilitation, Evaluation & Project Management
e x p e r t s w i t h a p a s s i o n f o r c h a n g e t h a t m a t t e r s
g l o b a l p r e s e n c e , l o c a l e x p e r t i s e
m a s t e r s i n b r i d g i n g t h e o r y a n d p r a c t i c e
OPEN-ENTRYPARTICIPANTS
8.3OUT OF 10
CONSULTANCY
C L I E N T S
8.5OUT OF 10
blended learningONLINE + FACE-TO-FACE
CUSTOMERSATISFACTIONRATE
PEOPLE FROM
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Training & Consultancy
3. EVALUATION
We enable your organisation to capture, understand and learn from
the effects of your interventions. Together we design and implement a
sound baseline and/or evaluation process that enables you to learn from
past achievements to increase your future social impact, whilst tak-
ing care of your accountability requirements. We use mixed evaluation
methods that fit the complexity of social change.
4. IMPLEMENTING PARTNER
We are also an enterprising partner in the design, acquisition and im-
plementation of large-scale projects. For these projects, we co-develop
innovative concepts, bring together the right partners, help access the
necessary funding, co-manage implementation and engage and devel-
op the capacity of locally involved players. Our interventions follow the
triple bottom line framework: profit, people and planet.
Our Service Areas
1. MANAGEMENT ADVISORY
We provide a range of management advisory services to help you man-
age a team, a programme or project, to secure funding and to increase
your influence. We provide hands-on support for developing new
organisational strategies, M&E systems, management of change pro-
cesses, development of leadership, improvement of team functioning
and the effective management of partnerships and networks.
2. TRAINING
Looking to improve your own skills or the skills of your team or organi-
sation? MDF Africa offers trainings on a wide range of management
related subjects. You can join one of our open entry trainings across the
continent, ask us for a custom designed training, or approach us to co-
create a unique learning experience.
MDF’s training and consultancy services focus on four main areas:
Training & Consultancy
The client • VIA Water is a Dutch funding programme of IHE UNESCO and
Aqua for All that supports innovative projects solving water problems in Afri-
can cities. VIA Water aims to be more than just a fund. It believes in learning
through innovation, aiming for contracted projects to not only reach their
goals, but also to contribute to a wealth of knowledge about innovation in
the water sector in urban Africa.
The challenge • Young entrepreneurs have many good innovative solu-
tions however they find it however difficult to translate these ideas into
convincing businesses and project proposals. VIA water actually supports
promising applicants in obtaining funding by providing opportunities to
participate in learning events. In order to deliver this tailor made support in
the region, VIA Water needed to find experienced facilitators and experts to
guide and advise on various topics such as proposal writing, project man-
agement and business development.
The solution • Since facilitating learning processes is MDF Training & Con-
sultancy’s core expertice, MDF co-organised Learning Tours in Nairobi, Kigali,
Benin and Accra. This gave applicants the opportunity to come together and
learn from each other and from experts, to share experiences about proposal
writing, starting up a project, and turning their projects into successful busi-
nesses. MDF facilitators designed interactive workshop exercises to stimulate
creative thinking, led peer-to-peer review of project pitches and continuesly
focussed on learning and reflection. MDF also delivered an online Proposal
Writing Toolbox with instruction videos on how to structure a proposal and
the various project management aspects that need to be included (results
chains, indicators, risk analysis).
The results • Participants at the learning events not only gained tools
and new insights, they were able to share knowledge and experiences with
eachother. Learning was mutual, with the VIA Water funding staff also
learning from the participants at the inspiring events. As a result, VIA Water
was better able to meet the needs and provide support to the applicants for
implementation of their innovative projects; projects that lead to increased
access to safe drinking water and sanitation facilities, limit impacts of floods
and reduce health risks.
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Management Advisory Case: How to run innovative projects
"How I have enjoyed our joint event, the good spirit in which this tour was con-ducted, the good laughs we had, the fierce discussions and the fun exercises we did to make us think creative”
Ms. Drs. Titia Wouters, Programme Manager VIA Water
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Training & Consultancy
The client • Since only 31% of the population in DR Congo has access
to water points, the Congolese Government launched an ambitious WASH
programme in 2008, called “Healthy Villages Programme”, which is im-
plemented by UNICEF and the Ministry of Health, with funding from DFID
and USAID. The second phase of the programme (2013-2018) has the aim
to improve the WASH facilities of 6000 villages in the country, focusing on
community mobilization and behaviour change with special emphasis on
the sustainable use of safe, affordable, user-friendly water and sanitation
facilities.
The challenge • From 2008 - 2013 UNICEF and the DRC government
successfully declared 1375 villages ‘healthy’, but only 2% of these villages
maintained the status of ‘healthy village’. It has been recognised that sus-
taining behavioural change is a challenge and another approach to build
capacity is needed. Therefore UNICEF asked MDF to implement an innova-
tive participatory training methodology and coaching strategy and to moni-
tor behavioural change to ensure sustainability of the programme’s results.
The solution • In 2013, MDF Afrique Centrale embarked in this challeng-
ing programme with 12 local trainers and successfully introduced an innova-
tive participatory training methodology and coaching strategy to involve all
facilitators in the programme, building their hard and soft skills. They were
trained on social science and participatory approaches and a specific cur-
riculum for facilitators was created. MDF introduced and tested ‘new’ ap-
proaches like facilitation techniques based on experiential learning and the
use of Venn diagrams.
The results • Since 2013, MDF trained 30 provincial trainers and facilitators
who then trained more than 400 support teams at Health district (local) level.
The support team of UNICEF is being coached by MDF on how to keep the
community engaged in the programme and obtain results in terms of WASH
behavioural changes. MDF’s strategy resulted in 2000 villages in East DRC be-
ing declared ‘healthy’. The inhabitants of all these villages now live in healthier
environments. MDF’s capacity building strategy led to a remarkable perfor-
mance which is unanimously applauded by both the government and UNICEF!
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Training Case: Healthy Villages Programme
“We learned a lot from MDF AC coaches, they are really professional and knowledge-able. Without their support, we could forget about this programme in this landlocked province, we admire their patience and their tenacity.”Dr. Bonny, focal person of the programme in Maniema Province, DRC
MDF Eastern and Southern Africa was requested in 2015/16 to
externally evaluate the € 11 Million South Sudan Joint Response (SSJR)
of the Dutch Relief Alliance, a consortium led by Save the Children.
The complex evaluation included 12 humanitarian partners, active in
6 sectors, operating in 8 of the 10 conflict areas in South-Sudan.
In addition, SSJR is the first joint response of the Dutch Relief Alliance.
The client • The Dutch Relief Alliance is a consortium led by Save the
Children and includes CARE, Cordaid, Dorcas, HealthNet-TPO, ICCO & Kerk
in Actie, Oxfam-Novib, Plan Nederland, IRC, World Vision and ZOA. The
funding comes from the Dutch Relief Fund; a pilot funding window for relief
operations for the period 2015 – 2017, with a total budget of €570 million
provided by the Ministry of Foreign Affairs of the Netherlands.
The challenge • The Dutch Relief Alliance requested to get better insight
in how effective and efficient the SSJR activities were in order to learn and
improve. Next to this, the Dutch Relief Alliance requested to assess its added
value through its collaboration between the partners, and with the donor,
the Dutch Embassy in Juba, the UN OCHA and other humanitarian actors.
The solution • To adhere to the forward looking nature of the evaluation
MDF applied a qualitative evaluation approach. Via desk study and Key
Informant Interviews in the Netherlands and in Juba data was collected.
Field visits were conducted in three locations engaging 116 adults and
children (64% female). An online survey, the MDF Alliance Thermometer,
was used to gain insight into the quality of cooperation and management
of SSJR. In Learning Events in Juba and The Hague the initial findings were
validated and eventually presented in a highly visualised report.
The results • Through the participatory nature of the evaluation SSJR
members gained insight into the Alliance’s progress towards results, its
efficiency, visibility and ways of working together. Feasible recommendations
were provided that allowed SSJR to improve its programme for 2016 and
strengthen its added value as a consortium.
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Evaluation Case: Final evaluation South-Sudan Joint Response
“I am very positive about the interactive way MDF collected, tested and validated the data. The findings in the report have been quoted multiple times and provided practical approaches for further development of phase 2 of the South Sudan Joint Response.”Esther ten Hoorn, MEAL (Monitoring, evaluation, accountability and Learning) Advisor Save the Children Netherlands (sept 2016)
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Training & Consultancy
The client • Per January 2017 the Inclusive Business Accelerator (IBA)
will move on from being a programme to existing as independent entity. In
support of this process, MDF West Africa has become the IBA Hub in Ghana
and works with organisations, businesses and entrepreneurs that need sup-
port. MDF coordinates the delivery of high-standard business development
and capacity building services to these clients. The IBA Hub marries the long-
standing global and local experience of MDF with the innovative, qualified
business services and online platform of IBA.
The challenge • Inequality and poverty pose challenges to development
efforts in today’s society. It is becoming clear that the traditional trickle-
down economy is not working for the people at the base of the pyramid.
In line with the aid-to-trade agenda of the Ministry of Foreign Trade and
Development Cooperation in the Netherlands, MDF is now working on
stimulating business for development. Not any kind of business, but
inclusive business to empower low-income communities.
The solution • The IBA Hub Ghana offers different kinds of support:
direct business development service, training of business advisors in using IBA
toolkits and connection entrepreneurs, advisors and investors. These services
are delivered via the online platform (see iba.ventures) and offline at the physi-
cal location of the IBA Hub. The IBA package exists of two toolkits: first, the
Inclusive Business Toolkit and, second, the Inclusive Innovation toolkit. These
toolkits are used by the IBA advisors in their work with businesses and entre-
preneurs and allow for a standard, high quality and recogniseable service de-
livery. In addition, the IBA is ready to connect ventures, advisors, organisations
and investors online and offline to make businesses grow inclusively.
The results • In 2016, twelve new business advisors have now taken their
first steps in becoming preferred IBA advisors. Being trained, and capable of
using the Inclusive Business Toolkit, they are now ready to deliver inclusive
business development services to entrepreneurs and businesses. The IBA
Hub runs programmes in water, sanitation and hygiene (WASH) and
Agribusiness, and provides business development services to small and
medium-sized enterprises (SMEs).
Implementing partner:Inclusive Business Hub in Ghana
“Working with IBA, to me, is inspiring, innovative and it is an effective way of empow-ering myself to contribute to my work with businesses. I can tap into the relevant knowledge and tools of IBA and focus more on getting to the needs of an SME or entrepreneur and work together on solutions. Focusing on making an impact with inclusion of low-income groups is an eye opener.”Dominic Asante Opoku-Manu, Business Advisory Coordinator, Inclusive Agribusiness Center Ghana
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Training & Consultancy
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Our Consultancy ApproachProjects, programmes, partnerships, institutions and organisations are
in a continuous process of change, learning and renewal. At each stage
there are important and sometimes tough decisions to be made and
processes to be followed. MDF consultants have years of experience
to draw on and the capability and sensitivity to guide you through the
challenging times towards a better future.
We start each consultancy assignment with an in-depth analysis of your
true needs, objectives and style. When required we adapt, or even change,
our pre-designed methods. We are unafraid to wander off the beaten
track and are committed to provide you with useful, accessible and
action-oriented outputs that fit right into your context and culture.
Our experience worldwide has shown that we manage to strengthen
local capacities through building relationships with our clients and
partners. When we finish an assignment, we evaluate and debrief to
ensure that skills will remain and continue to grow. Our MDF Head Office
ISO 9001 certification ensures that we apply a suite of widely recognised
and professionally accepted management systems that are both robust
and reliable.
16 17
Management solutionsfor a better world
18 19
Training & Consultancy
Our Training ApproachOur commitment is to help you and your organisations become your most
effective selves. We strongly believe that through learning individuals can
become agents of change and innovation. In all our learning events we
apply principles of experiential learning. We encourage you to share experi-
ences, reflect upon them, create linkages to new theories, and try out what
you've just learned.
Learning is finding practical tools and solutions We offer structured
courses that use real life cases, up-to-date models and theories and practical
examples. We provide tips and suggestions, but you choose how you want
to improve yourself.
Learning is developing your talents and ambitions We offer an inter-
national platform to share your aspirations and exchange experience with
other professionals. You may find that you can learn as much from them as
from our trainers.
Learning is a social event We create a learning environment that enables
formal as well as informal learning. We facilitate participants and trainers to
stay in touch through the MDF Network.
Learning goes beyond the class room Much of the learning happens out-
side the classroom. MDF blends face-to-face learning events with e-learning
modules, e-coaching, webinars, study tours, excursions and real life assignments.
For a current overview of training courses see www.mdf.nl
Find out more about co-creation of training on www.thetraininghub.nl
MDF will extend the number of Blended Learning courses in Africa
Global Network,Local Expertise
MDF WEST AFRICA
MDF GLOBAL
MDF LATIN AMERICA
MDF BRUSSELS
MDF ASIA
VIETNAM
MDF ASIA
INDONESIA
MDF ASIA
MYANMAR
MDF EASTERN &
SOUTHERN AFRICA
MDF AFRIQUE
CENTRALE
MDF ASIA
BANGLADESH
20 21
MDF ASIA
SRI LANKA
22 23
Training & Consultancy
Addresses MDF GLOBALBennekomseweg 41 / P.O. Box 4306717 LL Ede, The NetherlandsT +31 318 650 060
[email protected] / www.mdf.nl/netherlandsManaging Directors: Herman Snelder& Mike Zuijderduijn
MDF AFRIQUE CENTRALE13b Boulevard Karisimbi Quarter les Volcans, Goma, DR Congo
T +243 999 305 631www.mdf.nl/democratic‐republic‐congo [email protected] Director: Per Hedberg
MDF WEST AFRICA124A Freetown Avenue, LA Bawaleshi Road East Legon, Accra, GhanaT +233 [email protected] / www.mdf.nl/ghanaDirector: Richard Yeboah
MDF EASTERN & SOUTHERN AFRICADik Dik Gardens 05, KileleshwaP.O. Box 21372-00100, Nairobi, KenyaT +254 728 372 [email protected] / www.mdf.nl/kenyaDirector: Maurits Spoelder
MDF BRUSSELSRue d'Arenberg 441000 Brussels, BelgiumT +32 22 421 [email protected] / www.mdf.nl/belgiumDirector: Maddalena Bearzotti
MDF ASIA, Sri Lanka officeNo 80/1, 1/1 Ferry RoadEthul‐Kotte, Kotte, Sri LankaT +94 114 329 [email protected] / www.mdf.nl/sri‐lankaDirector: Miriam Lindwer
MDF ASIA, Vietnam officeUnit 501, Building A,Van Phuc Diplomatic Compound,298 Kim Ma, Ba Dinh, Hanoi, Viet NamT +84 462 584 438 / [email protected] / www.mdf.nl/vietnamDirector: Matthijs van den Broek
MDF ASIA, Indonesia officeJl. Ngurah Rai Bypass 379Sanur, Bali, IndonesiaT +62 361 287 [email protected] / www.mdf.nl/IndonesiaDirector: Bart van Halteren
MDF ASIA, Bangladesh officeFlat B5, House 1, Road 23/B, Gulshan ‐ 1, Dhaka 1212, BangladeshT +88 178 7657 [email protected] / www.mdf.nl/bangladeshRepresentative: Sathasivam Thilakan
MDF ASIA, Myanmar office10B New University Avenue, Sayar San WardN Bahan township, Yangon, MyanmarT +95 977 [email protected] / www.mdf.nl/myanmarRepresentative: Susanne van Lieshout
We promise you alearning experience
that will stay with youfor a long time
Register now atwww.mdf.nl
See you soon!
Training & Consultancy
AFRICA
