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WE ARE ALL EXPLORERS IN THE
DIGITAL TRANSFORMATION AGE
Susanne Erkenmark
Enterprise Sell With Lead
One Commercial Partner Organization
Microsoft Sverige
Digital transformation
Engage your customers
Empower your employees
Optimize your operations
Transform your products
Det handlar inte (bara) om teknik
Trusted Validate data & be correct, build credibility and convey the right message
Intelligent Use cloud & analytics, understand variations and lead a conversation
Real Time Move from weekly to real time, increase ability to respond – Requires a Culture Shift
Collaborative Connect data streams, build reusable information assets and increase visibility & velocity
Digital Transformation increases PACE
Intelligent Data is the new Currency
7
OLD WORLD
Information scarce
Static hierarchies
Silo’d productivity
Customers
Focus on planning ahead
Transactional Systems
NE W WORLD
Information abundant
Dynamic networks
Collective value creation
Brand Ambassadors
Experiment, learn and respond
Systems of Intelligence
THE SHIFT
Mission Critical
lost
cannot
Source: Gartner’s How to Implement a Truly Hybrid Integration Platform, published February 2018
Microsoft Dynamics 365 – July 2017 Update
Microsoft Confidential
It is all connected
Power platform
CRM ERPMicrosoftDynamics 365
Seamless integration
It also enables fantastic integration across our broader set of Microsoft cloud capabilities
Optimize
operations
Transform
products
Engage
customers
Data
Capture digital signal across business
2Intelligence
Connect and synthesize data
Action
Improve business outcomes
T H E D I G I TA L F E E D B AC K LO O P
Empower
employees
DataData +
intelligence
Data +
intelligence
Optimize
operations
Transform
products
Engage
customers
Empower
employees
Data
Capture digital signal across business
2Intelligence
Connect and synthesize data
Action
Improve business outcomes
T H E D I G I TA L F E E D B AC K LO O P
Tack!
Susanne Erkenmark
Enterprise Sell With Lead
One Commercial Partner Organization
Microsoft Sverige
