1

WCS Management and Leadership Principles

IMAGE: JULIE LARSEN MAHER © WCS

2

WCS Leadership Principles

Make an Impact

Encourage Innovation

Lead Across

BoundariesInspire Others

Build Your Team

Leadership Principles

WCS MANAGEMENT AND LEADERSHIP PRINCIPLES

WCS Management and

Leadership Principles

3

Make AnImpact

IMAGE: JULIE LARSEN MAHER © WCS

4

Make an Impact

WCS MANAGEMENT AND LEADERSHIP PRINCIPLES

ESTABLISH OBJECTIVES• Set objectives • Prioritize activities to reach objectives• Communicate objectives

DIRECT OTHERS• Develop work plans• Provide clear, complete, timely

direction• Delegate effectively• Distribute workload appropriately• Make efficient use of resources

MONITOR PROGRESS• Hold team and self accountable

for deliverables• Measure performance• Apply data and logic to problem-

solve• Make and communicate

timely decisions• Adjust timelines as needed

5

Build Your Team

IMAGE: JULIE LARSEN MAHER © WCS

6

Build Your Team

WCS MANAGEMENT AND LEADERSHIP PRINCIPLES

DEVELOP YOUR PEOPLE• Work to team member’s strengths and

limitations• Provide coaching and mentoring• Create learning opportunities for your

team• Select and retain the best people for

your team

TREAT YOUR PEOPLE RIGHT• Articulate expectations• Listen to others• Allow team members to express ideas• Value differences within your team• Communicate support for your team

• Make objective decisions• Address behaviors that diminish team

productivity

ENCOURAGE TEAMWORK• Share information appropriately across

your team• Guide your team to resources • Involve your team in planning• Celebrate and share successes

7

EncourageInnovation

IMAGE: JULIE LARSEN MAHER © WCS

8

Encourage Innovation

WCS MANAGEMENT AND LEADERSHIP PRINCIPLES

PLAN FOR THE FUTURE• Anticipate and plan for future trends• Understand team’s role in key initiatives

CREATE CHANGE• Encourage creative problem-solving in

others• Seek to improve existing processes

PROMOTE LEARNING• Use mistakes as learning opportunities• Accept new information and feedback• Collect and apply best practices

IMAGE: JULIE LARSEN MAHER © WCS

9

Inspire Others

IMAGE: JULIE LARSEN MAHER © WCS

10

Inspire Others

WCS MANAGEMENT AND LEADERSHIP PRINCIPLES

CREATE A VISION• Envision the future• Communicate the vision in a

compelling way• Share team purpose and impact,

linked to mission

MOTIVATE OTHERS• Reward positive efforts• Give credit and recognition• Empower others• Share ownership and successes

MOBILIZE RESOURCES• Anticipate roadblocks• Leverage formal and informal networks

IMAGE: JULIE LARSEN MAHER © WCS

11

Lead Across Boundaries

IMAGE: JULIE LARSEN MAHER © WCS

12

Lead Across Boundaries

WCS MANAGEMENT AND LEADERSHIP PRINCIPLES

BUILD EFFECTIVE RELATIONSHIPS• Be accessible• Gain trust and support• Initiate and provide timely and

constructive feedback

COLLABORATE TOWARDS SOLUTIONS• Communicate effectively up, down, and

across all levels• Effectively present relevant information• Be open and respectful of different

perspectives

FIND COMMON GROUND• Resolve differences and seek

cooperation• Diffuse tense situations• Address challenges in a timely manner• Make difficult decisions when needed