Wcp Training for Malaysia

8/14/2019 Wcp Training for Malaysia

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Diversified Promotion & Service Sdn.Bhd.Incorporated in Malaysia (Co. No:391758-D)

Unleashing the hidden talents of human capital through the right learning and best

practices.

Training Proposal:

The 12 Ladders toWorld Class

Performance

Understanding What YOU can doto be a World Class Organisation

2 Day Workshop Programme

Facilitator:Ramli Abu Hassan

Malaysias Representative for Prof.David Drennan-World Class Performance Study,Implementation and

Audit.

Postal Address: 19 Jalan 18/40,40200 Shah Alam,Selangor Darul Ehsan,Malaysia

E-mail: [email protected] or [email protected] or [email protected]

Customer Service Hotline: +6-019-2537165 (Ramli) Tel:+603-55412936 Fax:+603-55412936

Website:http://uk.groups.yahoo.com/group/dpsworldclass

YouTube:www.youtube.com/pramleeelvis (watch all the DPS Videos on World ClassPerformance,Corporate Universities,TQM,QCC/ICC etc..)

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practices.

Programme Introduction

Is YOURorganization World Class ?

Most managers strive for world class status,but few know how to achieve it.

The book titled 12 Ladders to World Class Performance written by

Professor David Drennan from UK describes the practical ideas and

techniques that have helped companies around the world to elevate

themselves from the ordinary to be world class performers they are today.

Each of the 12 key benchmarks ofWorld Class practice is presented as an

ascending ladder,separated into five steps.Drennan and Pennington (co-

author) will guide your organization on its journey from Level1,representing

ordinary performance,to Level 5 World Class.

Ramli Abu Hassan,52,the Founder and Principal Consultant of Diversified

Promotion & Service Sdn.Bhd. since 1996 as well as being a

Writer,Promoter,Speaker and Practitioner of Total Quality & Productivity

with almost 20 years working experience with a Major Multi-National

Japanese company and an ex-Banker with a local Bank have now taken the

initiative to promote and teach the subject of The 12 Ladders to World Class

Performance to all Malaysian companies and organizations both in the

private and government sectors.






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practices.

This subject was initially introduced in Malaysia through Professor David

Drennan,Founder and Managing Director of Good People Management

International Ltd of UK in Dec,2005 organised and promoted by Diversified

Promotion & Service Sdn.Bhd.(DPS) together with the support of National

Productivity Corporation (NPC) and Asian Productivity Organisation

(APO).Prof Drennan provided examples of the worlds leading corporations

and how to adapt their routes to success to meet the needs of the

participants own organizations.This journey to world classstatus is

accessible to large and small companies alike.It is a question of learning a

new mindset and adopting key practices that everybody in the company can

do something about every day.

There is a great divide in this country for organisations to become world

class,but it is not easy to find people to show just what it takes to get to that

level of performance.According to Professor Drennan,he says getting to

world class performance standards is not an event,it is a step by step

journey,and has written his book specifically so you can see exactly whereyour company is today on 12 different world class factors.Here are the

factors:

1. Aligning Management Objectives

2. Customer Focus

3. Organising the Workplace

4. Visible Measurement Systems

5. Managing For Quality

6. Eliminating Waste

7. Best Operating Practices and Continuous Improvement8. Teamwork

9. Staff Empowerment and Involvement

10. Rewards and Recoqnition

11. Purposeful Communications






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practices.

12. Continuous Learning

Under each of these factors,Professor Drennan has described five levels of

performance,from ordinary at Level 1,to world class at Level 5.When

they see the descriptions,most companies place themselves to start with at

only Level 1 or 2.But they can also see just what they have to do to take

themselves to the next level.That way,they can start Climbing the Ladders to

World Class Performance.






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practices.

Programme Objectives

This highly participative programme will enable participantsat the end of the programme to:

1. Identify the importance of measurement in building

world class performance

2. Identify the different measures on which organisationsmay be identified as world class

3. Focus on the measures and targets important to theirorganisations

4. Use a scorecard approach to build a strategy forcontinuous improvement of performance

5. Implement a measurement initiative in theirorganisations

Reference will be made throughout the programme to David Drennans highlyacclaimed book 12 Ladders to World Class Performance and Ramli AbuHassans recent book Revolusi Aksi model.

Participants will be given extensive opportunities to review and shareexperiences and approaches from their organisations.Lectures,workshops andcase studies will be applied as the course training methodology.They will be invited to draw up personal action plans at the conclusion of theprogramme.






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practices.

Programme Content(in summary)

1. How YOUR organization can compete with the best inthe World ?

2. The 12 Ladders to World Class Performance & The 5Levels of Performance of each ladder.

3. Measures used by Top-Performing Companies

4. Choosing the Measures which are right for yourorganisation

5. Developing a World Class Performance Scorecard

6. Walking the Talk through Revolusi Aksi approaches

7. Implementing the World Class Performanceactions/initiatives in your organisation

8. YOUR Action Plans

Methodology:

A highly participative and interactive approach incorporatingindividual and group workshop exercises,discussions,presentations,role plays,case studies and lectures.






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practices.

For Whom (participants) :Business (including Government) Leaders,SeniorManagement,Heads of Divisions,Depts,Units,All Managersand Executives involved in projects for Making YOURCompany World Class.

Your Investments for this training:

1.The professional fees (Encik Ramli Abu Hassan-Trainer)will be RM 3,500.00 per day.This training is for 2days =RM7,000.00

2.Training materials will be provided for 25 participants(max)-Free of charge.Additional participants will be charged@RM 25.00 for each Training Manual provided.

3.Training room,tea-breaks,lunches,LCD Projector andScreen to be provided/paid for by Host Company.1 Notebook will be provided from DPS (Trainer)

4.All other arrangements will be decided and agreed upon bythe Host Company and DPS.

5.All payments to be made to Diversified Promotion &Service Sdn.Bhd.






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practices.

Registration:1.Please submit your official registration through your OfficialAward Letter to DPS-for in-house Client.2.Call us at DPS to register: Tel:03-55412936 (PuanMaimunah) or HP:019-2537165 (Ramli)3.E-mail to DPS at: [email protected] or

[email protected]

Attachments:1.Ramli Abu Hassan Bio-data.

2.DPS Corporate Profile and list of customers.

3.Others (where necessary)






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mailto:[email protected]:[email protected]

Documents

Wcp Training for Malaysia